Excellent as always
On time, polite and friendly engineer who asked questions about boiler history before beginning service. Work carried out in timely manner and once again I am completely satisfied with service provided.
Sarah, Hampshire
Posted on 15/09/2017
, work completed 15/09/2017
Recommended
Professional service
All our dealings with this company have been excellent. A prompt efficient service with good workmanship & politeness.
Alan, Hampshire
Posted on 13/09/2017
, work completed 13/09/2017
Recommended
Prompt and Professional
Very efficient. Very professional. Good customer friendly manner. Useful guidance regarding boiler condition. Left boiler area clean and tidy. Our boiler mains Worcester gas combi.
Brian, Hampshire
Posted on 15/11/2018
, work completed 15/11/2018
Recommended
Brilliant workmanship and Service, with competitive pricing. 5 Star Company
An appointment was made with Lee Ward of L W Gas Ltd, who was extremely professional and knowledgeable. We needed a new central heating boiler, a new toilet system, new bathroom radiator and another radiator that needed rehanging and fixing. Lee helped us with exactly what type of new boiler we should have, and left us with a brochure of the boiler that we chose. We received a full quotation from Lee the next day, (which was exactly the price we paid.) Everything was explained perfectly. We booked the appointment and was given the time and day that the work would be completed on. We had two fantastic professional gas fitters that worked together, this was brilliant as instead of taking two days to complete the work, it was done in just one day. Steve and Mike turned up exactly the time they said they would, and I can honestly say that I have never experienced such fantastic workers, in their work skills, professionalism, cleanliness and consideration. They never stopped. The standard of their workmanship was superb. I am absolutely delighted with everything that this company has done . When I contacted the office to pay, I spoke to a very friendly helpful lady called Philomena. I even had a follow up call a few days later. I would highly recommends this fast efficient company with first class workers. I have never been so impressed with a company before. They were very competitive, but achieved what everyone wants, a hassle free 1st class service. Thank you.
Customer in Hampshire
Posted on 23/03/2019
, work completed 15/01/2019
Recommended
Excellent prompt professional
Arrived 8am took old boiler out put new Bosch Worcester boiler in. Showed me how it works, cleaned up done very good and tidy job. Recommended. Finished job by 12:30pm 4 1/2 hours. Well done.
Which? Trusted Traders Consumer
Posted on 20/02/2019
, work completed 20/02/2019
Recommended
Great service
LW Gas limited fitted my boiler just over a year ago and then returned to give the boiler its first year service recently. They have been brilliant from start to finish, ideally priced, excellent communication and workmanship. Will definitely continue to utilise their knowledge to continue maintaining my boiler in the future and would be happy to recommend them to everyone.
Customer in Hampshire
Posted on 18/01/2021
, work completed 04/01/2021
Recommended
Good service
L W Gas fitted my boiler over 5 years ago and have been servicing it ever since. I have never had a problem with the boiler so that speaks for itself and any other problems with the heating I have had, have been resolved quickly and efficiently. I am very pleased with the level of service I get from them and the engineers are always pleasant.
Customer in Hampshire
Posted on 19/01/2021
, work completed 06/01/2021
Recommended
Excellent service
We have used LW Gas Ltd for our boiler servicing, repairs to our old boiler and installation of a new boiler and Hive device. They always arrive on time and are professional, trust worthy, friendly and tidy. I wouldn't consider using anyone else as I am always more than happy with the service provided.
Customer in Hampshire
Posted on 08/02/2021
, work completed 30/12/2020
Recommended
Great work
Work carried out was of a high standard, engineers were pleasant and polite. Have recommended the company to many others.
Customer in Hampshire
Posted on 22/03/2022
, work completed 04/03/2022
Recommended
Simply the best
LW Gas is one of the best companies I have ever come across. Their workmanship is first class and communication exemplary. They first installed a new boiler for me in 2007 and I have used them ever since for all central heating, water or gas problems. I recently had to have the boiler replaced and they, as always, came up with the goods quickly, efficiently and with a smile. The workmen always clean up after themselves and arrange for the disposal of old parts and packaging. I am pleased to be able to recommend this outstanding company to others.
Customer in Hampshire
Posted on 22/04/2022
, work completed 04/04/2022
Recommended
Brilliant service from LWGas
A cold morning and the CH didn't come on. LW Gas responded to my 8am call in a matter of minutes and an engineer arrived at 10am. A problem with the pump was diagnosed and rewired by 10.30am - all covered by the call-out charge.
Customer in
Posted on 28/12/2022
, work completed 23/11/2022
Recommended
Reliable company
They carried out my annual boiler and gas fire service. Very thorough and professional. Boiler needed seals replacing. Gas fire flue was faulty, as I live on my own that could have been bad. Excellent service, highly recommended.
Colin in Hampshire
Posted on 07/01/2021
, work completed 29/12/2020
Recommended
Annual Service
Good reminder service and explanation of time on site etc. Arrived as promised and completed clean job with no fuss. Will definitely make it a regular annual event.
Customer in Hampshire
Posted on 18/11/2020
, work completed 09/11/2020
Recommended
Highly recommend
Easy to book online with plenty of updates to say the time and the name of the gas fitter. Only my boiler was to serviced. Good price. Arrived on time very polite and explained everything to me. Clean and tidy, would highly recommend L W GAS. MARTIN
Customer in Southampton
Posted on 22/08/2022
, work completed 15/08/2022
Recommended
Gas Boiler Service
Needed to have a gas boiler service on a property just purchased. LW Gas Ltd were friendly and informative from the very start. Got an appointment date and time convenient for me, as not currently living in the property. Matt arrived on time and carried out the required work thoroughly and with ease. He was friendly and knowledgeable and showed me how to set the heating easily. He noticed a small leak on the boiler and changed the washer at no extra cost. Will be using LW Gas Ltd for all my regular services and any problems in-between. Would highly recommend.
Customer in Hampshire
Posted on 18/05/2023
, work completed 03/05/2023
Recommended
LW Gas were wonderfully helpful
LW Gas were wonderfully helpful, re-locating my new boiler to the loft so I now have an extra kitchen cupboard. And relocating new thermostats in airing cupboard so now easy to see. All rubbish removed & everything left very clean & tidy. They turned up on time, well early, & they finished the job in a day. They were courteous & very tidy workmen. All my interactions with LW Gas was a positive experience, office staff were helpful too. I would definitely use them again. I am one very happy customer.
Customer in Hampshire
Posted on 06/06/2023
, work completed 15/05/2023
Recommended
Boxing Day 2025 saved
Woke up to an unresponsive boiler. Panicking, consulted Niece who recommended LV Gas. Got in touch and Lewis came to the house a little later same day. He soon had the boiler purring. Lewis was cheerful, efficient and kept us fully informed. Highly recommended!!
Customer in Hampshire
Posted on 14/01/2026
, work completed 26/12/2025
Recommended
Very reliable
Very reliable and always provide excellent service. Have been using them for years to service my boiler. Very reasonable and online booking is extremely easy and convenient
Customer in Hampshire
Posted on 14/11/2023
, work completed 01/11/2023
Recommended
Very good service quality and helpful advice
Annual boiler and heating system maintenance had been politely rescheduled from November 2023 due to staff unavailability at short notice. Reliable timely attendance was supported by good communication reminders by the trader. During the service limescale build up and a small leak was identified on the hot water cylinder. The trader provided a report for me to seek warranty support.
Customer in Hampshire
Posted on 20/02/2024
, work completed 15/01/2024
Recommended
Annual Boiler Service
As usual, the LW Gas engineer turned up on schedule and carried out the service with the minimum of fuss. On arrival I pointed out the excessive noise coming from our airing cupboard, where the pump was fitted. On inspection, the engineer immediately turned the pump done by two levels and the problem was solved. We discussed the level the pump should operate at and he advised me to leave it at the lower setting and see how it performed, with a view to turning it up if the radiators failed to heat up properly. Good advice and there have been no problems with the radiators heating up so have left it at that level. This is the sort of thing LW Gas are very good at. The engineer explains things in layman's terms and they don't charge for it! We have been very satisfied with LW Gas since the original installation on 2021 and would not hesitate to recommend them to anyone looking for fairly-priced, professional job with a bit of good-hearted banter along the way. Looking forward to many more years' association with them.
Customer in Hampshire
Posted on 12/04/2024
, work completed 19/03/2024
Recommended
Perfect organization
Perfect organization. Boiler replacement done on schedule with the right team and in a very short timeline. Just Perfect
Customer in Hampshire
Posted on 11/07/2024
, work completed 02/07/2024
Recommended
Reliable company
Annual boiler service completed. A quick response to book and work carried out efficiently by a polite, tidy and thorough engineer.
Customer in Hampshire
Posted on 02/09/2024
, work completed 02/09/2024
Recommended
Annual boiler service
Have been using this company for 9yrs on a recommendation from a friend. Always polite, on time, and quick. I would highly recommend.
Customer in Southampton
Posted on 21/11/2024
, work completed 12/11/2024
Recommended
LW Gas saved the day.
We had five different boiler/heating companies out to look at our heating over a four-week period (no heating at all hot water was fine) none could find the issue. We were finally advised to contact LW Gas. Lee came out within 24 hours found the fault within minutes & repaired it. Lee was very professional, friendly & on the ball. Cannot recommend this company enough Excellent service.
Customer in Hampshire
Posted on 21/11/2024
, work completed 21/11/2024
Recommended
Efficient Service
The engineer came to the house on time, and was thorough. He advised on a couple of issues that may arise in the future but are non urgent. He fully explained the workings of the system. Payment was fair and acknowledgement was received.
Customer in Hampshire
Posted on 16/04/2025
, work completed 08/04/2025
Recommended