M Crawley Plumbing & Heating LTD

Every year Mik returns to check out the boiler he installed maybe 8 years ago. I have relied on Mik for maybe 15 years. He is most reliable and professional in his work.

Cannot recommend Mik enough, his professional, intelligent plumbing work is second to none. He is our go to for everything plumbing wise and always does a professional job!

We have been using and relying on Mike for the last 12 years. We wouldn't use any other plumber to be honest. Mike provides the best and most reliable service, very knowledgebale and is always available for advice on the phone. Mike has just fitted a new boiler system and radiators to our home. No mess, no fussing, great value for money and first class workmanship. We would always recommend M Crawley Plumbing & Heating Ltd.

I have known Mr Crawley for many years having him work on my high end customer base, so when I purchased another property I wanted the best quality installation and that’s what i got at the right price I always recommend him to anyone asking about plumbers as i know its a safe recommendation with a risk of negative feedback

Mick has excellent knowledge of boilers and central heating systems and stays fully up to date with all the regulations in his trade. He is very reliable and professional, and I would highly recommend him for his excellent work and thorough approach — he never takes shortcuts.

Michael recently installed a new Worcester boiler in my house and I couldn’t be happier. He was professional, efficient, and the work is of the highest standard. He took the time to explain the installation process clearly, answered all my questions, and made sure everything was running perfectly before he left. The quality of his work is excellent and the boiler and pipework is the best quality you can find, so neatly placed, no mess left behind, and the new system runs beautifully. It’s such a relief to have found a tradesperson who is reliable, punctual, and genuinely cares about doing a great job. I’d recommend Michael in a heart beat to anyone needing any plumbing work. A top-quality job and a pleasure to deal with, thank you!

After several failed attempts at fixing my boiler, I looked on WHICH and found Mr. Crawley's company. I contacted him explaining the past issues of dodgy engineers and he gave me a date for a week later. Whilst explaining my ordeals, he encouraged me to go with Vaillant directly. I thought this a little strange. Anyhow, I looked into it but still gave Mr. Crawley the job as he seemed like a good company to promote due to the reviews. He visited, but didn't have a PCB board, despite me saying beforehand via email and telephone, that the previous plumbers said it was in need of a new PCB and PRV. After his on-site investigation, he called and quoted £500.00 for only the PCB part. That sounded expensive for a Vaillant Ecotec Pro 24. I found the new part online for a max price of £275.60 brand new, plus received a quote for my serial number, make and model for £180.00 (details shared with Mr. Crawley after he questioned where). Mr. Crawley's response was, "So why don't you get them back then", but I had already explained that there was a safe guarding issue, and an inflated price on the part, hence why I didn't. He still persisted that I should go with Vaillant, and at this point I said "OK". He charged me £72.00 for no value-add at all. Refund? My boiler was fixed the following day by Vaillant, who changed the PCB and PRV for a lot less than Mr. Crawley's quote, and gave me 6 month's cover via D&G. So you do the math. It was cheaper, quicker and service was courteous and honest.

This is the second time I’ve used M Crawley Plumbing & Heating, this time to change a combination boiler. Mike and Jordan arrived on time and completed the work in a day including power flushing the system. New boiler with a ten year warranty. Both were polite, explained works to be completed, covered surfaces and put dust sheets down as necessary. Great service.

Mik was readily available to answer questions and provide options throughout the process. He arrived when he said he would and gave a clear estimate for the replacement boiler and installation of a new thermostat. Mik and Jordan worked hard all day to ensure the job was completed to a really professional standard.

Mik and Jordan removed an existing gas boiler and hot water cylinder and fitted new ones together with associated pumps, valves etc. They were very professional and friendly. They did the work within the agreed timescale and at the agreed price and tidied up after themselves.