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Trusted Traders

M D Joinery (Southport) Ltd

Profile thumb dsc 9147

4.4

10 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We manufacture and install casement style windows and residential upvc doors from the Rehau total 70c range of profiles. We have been manufacturing since 1991 and are the only manufacture and installer in our local area. We have all our own installers so from the moment you ring to the moment the job is finished you only ever deal with M D Joinery staff. We are a Fensa registered installer and all windows and doors manufactured in our factory are CE compliant and meet all current building regulations.

As well as doing casement style windows we also supply and install a large range of vertically sliding sash style windows, Rock door composite doors, and Bi folding upvc doors. All items can be tailor made to meet you own custom specification.

We are approved installers of replacement roofline products and we carry out repairs to upvc and timber windows and doors. M D Joinery has a large portfolio of conservatories, structural alterations, joinery, and extension jobs we have carried out over many years

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
  • Builders

    • Building services
    • Extensions
    • Garage conversions
    • Guttering repair services
  • More Services

    • joinery works
    • roof line products
    • structual alteratons.

Customer reviews

4.4
10 reviews
Customer Service
4.4
Quality
4.4
Value
4.3
Sort by
Disappointing
Customer Service
Quality
Value
I purchased a set of double porch doors for my house and despite assurances from the owner of MD Joinery that they could deliver my exact requirements and from a member of the owners family who came to measure the sizes (twice) MD Joinery fitted a door that stuck on my carpet. To their credit MD Joinery were prompt to respond when I complained and adjusted the door to its maximum tolerance (+4mm) but wanted to leave (job done) when the door was still catching the carpet. They offered to buy me a new thinner carpet or "rip out" the door frame and re position it with a sill at a higher level or £90 discount on a £1390 bill. Re-positioning the frame which was securely sealed would have created more mess and left me with a worse finish. The discount offered was a joke so I asked if they could ask the owner to contact me about the problem. They refused to involve the owner in the process and I eventually settled on a discount of £190. However my biggest concern was the pressure applied on me to accept a deal with them at the time or they would send a team to "rip out" the door. When accepting the discount I made it clear that I am not a satisfied customer and that is why I leave this feedback.
Customer in Merseyside Posted on 22/02/2020 , work completed 21/02/2020
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/03/2020)
Thank you for taking the time to leave your carefully worded review. As the Director of the company and your first point of contact throughout the job I feel that I should take the time to reply to and clarify some of your comments. We installed a set of porch doors which open into a tiled porch area. We had worked on getting the threshold height as low as possible to reduce any trip hazard. After the doors were installed you said that you were very pleased with the job. Later on that day you informed us you had placed your door mat onto the tiles and one door was catching against it on the bottom. We called round within 10-15 minutes of the call and looked at the door. We lifted the door up by roughly 4mm but it was still brushing your mat. The other door misses the mat by roughly 5mm and works perfectly. You were not happy with the door brushing over the mat after we had altered it and we started to discuss what options we could offer you. We offered to remove the frame fixings and lift the doors up 5mm which would have taken us 30 minutes maximum to do and would not have altered the finish of the job. We offered to purchase you a thinner door mat (not lesser quality just thinner) and a small discount of £90, again this was not suitable. We offered to remove our products from your home at an agreed time and date to allow you plenty of time to get another contractor set up ready to carry out the works. Eventually, we settled on a discount of £190.
Highly recommened
Customer Service
Quality
Value
Have had windows & doors fitted by M&D No hard sell, quality product, professional approach & great aftersales
Julesab Posted on 26/09/2018 , work completed 26/09/2018
positive
Customer Service
Quality
Value
First class service from a firm that values its reputation. The fitters were polite, helpful and respectful of my furnishings, fixtures and fittings.
E010417698 Posted on 13/03/2016 , work completed 13/03/2016
86 Gleneagles
Customer Service
Quality
Value
This firm has recently built a new porch to my bungalow and new clading to front and rear ,first class job and neighbours have commented how smart it loks .After taking my instructions I was supplied a written detail of proposed work and the final cost ,not an estimation .Work started on agred start date and completed two weks later as agreed betwen me. and the firm .Every day the site was cleared of rubbish and left neat and tidy , Highly recommend these builders
Which? Trusted Traders Consumer Posted on 08/05/2015 , work completed 08/05/2015
100% Professional
Customer Service
Quality
Value
Mostly recently I used them for front door repairs, but they've also looked after my windows previously. I gave him a tip as I thought he did a great job. Their level of workmanship is ridiculously high!
Howard Posted on 10/12/2014 , work completed 10/12/2014
Which? Local Review
Customer Service
Quality
Value
A long-standing local (Southport) family firm. Appointments were kept and on time. The crew were very friendly and the job went exactly as planned leaving no mess at all. This company manufactures, fits and maintains their own products so they are not just a contractor fitting other peoples products. The company seemed passionate about doing an excellent job and give a written/signed warranty which they say covers you "down to the last screw" Not the cheapest quote but you often get what you pay for with Glazing firms. Ignore the start date (the calendar didn't go back that far) as the work was completed on 6 May 1999 and has stood the test of time. I would certainly use MD again for other work. They didn't take the payment or leave the site until I was 100% happy with the work done. A minor problem arose (letterbox cover) after 9 years of use and was replaced and fitted free under the warranty!
Hightowner Posted on 19/09/2013 , work completed 19/09/2013
Which? Local Review
Customer Service
Quality
Value
Very professional attitude. Turn up on time. Stay on the job until finished. Any minor problems sorted quickly. Written guarantee.
Peter Neild Posted on 10/05/2011 , work completed 10/05/2011
Which? Local Review
Customer Service
Quality
Value
Replaced all windows and replaced a window with french doors. Very quick and tidy. Not the cheapest quote we had but provided the style of windows we wanted, where other firms couldn't.
pw56 Posted on 12/02/2011 , work completed 12/02/2011
Which? Local Review
Customer Service
Quality
Value
Very professional service. Value for money. Recommended to friends and they were also very satisfied.
Fujinon Posted on 25/02/2010 , work completed 25/02/2010
Which? Local Review
Customer Service
Quality
Value
Very professional chap, kept to all appointments. Value for money. No issue with coming back for a couple of minor problems.
Di&By Posted on 28/04/2009 , work completed 28/04/2009