Great Work
I have used Matt (and now Alfie too) for many years and have always been impressed by the quality of service, the professionalism and cost. Matt always goes above and beyond to help. In March we had a leaking toilet and Alfie was brilliant. Would recommend to anyone, it’s not often you get the service these days but 5*
Customer in Bedford
Posted on 22/03/2023
, work completed 13/03/2023
Recommended
Work was professionally done
After assessing fault on old boiler a replacement Viessmann was fitted along with p/p and 3way v/v. In addition a desairator and magna clean units were fitted. The work was completed within a day even though an electrical fault was found and completed by an electrician. This was done with no extra charge! They were professional very polite and helpful. Cleaned up after all was finished. Called back that night to check all was OK and a day later. A trader to recommended. He was found on the Which Trusted trader site.
Customer in Bedford
Posted on 09/02/2023
, work completed 31/01/2023
Recommended
Excellent Service
Great communication although the plumber was a little late arriving he kept us in the loop which makes a great difference. Worked methodically through our system quickly identified the problem re set the system and stayed to make sure everything was working. Good to get a follow on call to check all was well. Well done Matt.
Customer in Milton Keynes
Posted on 05/02/2023
, work completed 03/02/2023
Recommended
Great professional service.
Clean and efficient service, would highly recommend Matt for any plumbing work. Really helpful on boiler issue and went above and beyond to help.
Customer in Bedford
Posted on 05/02/2023
, work completed 02/02/2023
Recommended
Work done to a high standard and on time
Matt and Alf were very professional. Identified the problem that was causing my RCD circuit to trip. Installed a new boiler and replaced all badly installed pipe work from previous install, in a timely manner. Made sure everything was working before leaving. would thoroughly recommend them.
Customer in Bedford
Posted on 05/02/2023
, work completed 27/01/2023
Recommended
Shower tray trap leak
Matt and Alfie came to my property for another leak issue, whilst they were thoroughly checking to make sure the original problem was fixed they discovered another leak on the shower trap. Matt said he would get another trap and return to fix the problem as soon as possible. He kept in touch to let me know when he was coming, when Matt returned the trap was very difficult to remove without having to cause more damage so he stripped the trap down completely in a difficult tight position, replace all the seals and refitted. Leaks are completely fixed very happy with the work and the clean professional way he dealt with any problems as they materialised. Highly recommended.
Tim in Milton Keynes
Posted on 22/12/2022
, work completed 15/12/2022
Recommended
Excellent Service
I was one of the 1,000s of people with no heating due to the weather. I also had no water. I contacted several plumbers and Matt was one of only 3 who actually responded. Despite being extremely busy, Matt said he would come out. The conditions were awful but Matt sorted both my heating and water issues out. He was polite and professional and will be my first port of call in the future. Thank you Matt.
Customer in Central Bedfordshire
Posted on 19/12/2022
, work completed 18/12/2022
Recommended
Quick response and great work
We've used MJ Burrells a couple of times and have always been left satisfied. Very responsive to enquiries and quick to get work done to a very satisfactory quality!
Customer in Bedford
Posted on 05/12/2022
, work completed 05/12/2022
Recommended
Endorsement Reference
I had a brand new boiler fitted and was extremely impressed. Matt was professional, tidy and very quick at getting the job complete. He turned up when he said he would and I haven't had any problems with my boiler since. I then asked Matt to fit a brand new bathroom for me 6 months later and yet again I have been incredibly impressed with the service and result. I would recommend him to everyone.
Which? Trusted Traders Consumer
Posted on 24/11/2022
, work completed 15/08/2022
Recommended
Endorsement Reference
The work described on the supplied invoice was a routine gas boiler service. However, the trader has done a whole range of work for both me and my late sister and we trust him implicitly. The work has ranged from installation of a complete heating system, installation of a replacement gas boiler, as well as dealing with serious emergency water leakage situations from a completely corroded radiator in one case and a corroded gas boiler supply filter in another case. Also, when we came back from a holiday and found water pouring out of our cold water stage overflow pipe. The trader is always the first one we call on for assistance in emergency situations as described, because he comes to our rescue in minutes. He is also always the first one we approach for general servicing of equipment and for the installation of new, replacement or improvements to our heating and water systems. He is a brilliant engineer/plumber and he has never let us down.
Which? Trusted Traders Consumer
Posted on 24/11/2022
, work completed 05/10/2022
Recommended
Endorsement Reference
Matt came out to fix a downstairs toilet where the seal to cut off the water filling the cistern was not working and the toilet was continuing to leak water. He identified the problem straight away and had brought out the correct kit to fix it. He did a great job. I have used Matt before and have always been very happy with the work he has done.
Which? Trusted Traders Consumer
Posted on 24/11/2022
, work completed 24/10/2022
Recommended
Endorsement Reference
Which? Trusted Traders Consumer
Posted on 24/11/2022
, work completed 12/10/2022
Recommended
Endorsement Reference
I had my boiler replaced. Matt was friendly, reliable and helpful in recommending replacement options and fit me in to get the job done quickly to a very high and professional standard. There were a few setbacks which meant the job took a bit longer in the end but Matt took all the time it needed and even honoured his original quote. Excellent service.
Which? Trusted Traders Consumer
Posted on 24/11/2022
, work completed 22/08/2022
Recommended
Endorsement Reference
Gas Boiler replacement and overhaul of all heating system and subsequently the Annual Service. All of which was reasonably priced when compared to the market. Also came as an emergency response which turned out not to be related to plumbing but gave advice and support for who we did need to contact. Throughout Matt Burrell's work, help, support and courtesy has been second to none and I would thoroughly recommend MJ Burrells.
Which? Trusted Traders Consumer
Posted on 24/11/2022
, work completed 06/06/2021
Recommended
Endorsement Reference
Strip out existing and replace bathroom complete
Which? Trusted Traders Consumer
Posted on 24/11/2022
, work completed 12/11/2022
Recommended
Endorsement Reference
Annual service to two boilers in our home which they have done for the last three years. As always, they have very high standard of workmanship and professionalism. Will continue to use their service.
Which? Trusted Traders Consumer
Posted on 24/11/2022
, work completed 04/11/2022
Recommended
Install new boiler , plus new radiators
Matt has been first class with the installation of my new boiler and three new radiators, attention to detail is fantastic him and his apprentice work so clean and tidy all the time , very polite and helpful throughout the days they was with us. Could not recommend highly enough a five star service. Will recommend to all my friends that may need a great heating engineer.
Customer in Cambridgeshire
Posted on 23/11/2022
, work completed 21/11/2022
Recommended