M&M Gas Services Ltd

We found ourselves without hot water and central heating. We contacted Martin who soon came to our house and investigated the problems which involved the boiler itself, associated pipework and the pump. Martin has a professional approach to his work and he identified and carried out all the repairs quickly and efficiently. This required power flushing and a new pump. He fully explained everything during his visits and was always punctual and friendly. We have not used Martin before but would be happy to call upon him in the future.

There are very few traders who 'really' understand 'underfloor heating system', but Shaun is the exception. He was very methodical in his approach to identifying a problem that we had and which he quickly resolved. Generally, he was extremely helpful and followed the repair up a couple of weeks later to check that all was O.K. He is now on our permanent list for plumbing and strongly recommend him.

Having contacted the Jacuzzi company regarding the complete failure of the bath/shower (20 years old) they were most unhelpful and suggested we contact a plumber. On recommendation, we contacted Shaun of M & M Gas Services. Whilst he was extremely busy he agreed to come to us as soon as possible. At an agreed time he came and although our model of Jacuzzi was not familiar to him he worked very quickly and rectified a number of issues and left the site with everything working 100%. We found him polite, helpful and professional and would not hesitate to recommend him elsewhere and we will definitely be using him for any future problems in plumbing/gas issues. Because we were searching for a rapid response we did not request a quote but were more than satisfied with the charges.

M&M Gas Services Ltd did a great job, completing the boiler replacement on time and to budget. Throughout the process, they were well-organised and polite, and they did a great job too.

Martin came in originally to assist a colleague to identify the cause of a challenging boiler fault and then came back again to fit the replacement component. His expertise and skills fully solved the problem immediately. Also he was able to deal with the issue quickly which was incredibly helpful. A lovely man who explained everything as he went along. And all done at a very good price. I cannot thank Martin enough for his time and help.

Martin was recommended to us by my mother-in-law, who he's done several small jobs for, and he came round as promised to see what we needed doing. (There was no charge for a call-out / assessment visit). We knew we wanted to replace a WC and cistern, and discussed with M&M what to do about a thermostatic shower which was only running cold. Martin was friendly and seemed entirely honest in his assessment of the work required . He was reassuringly positive about being able to sort the shower and WC replacements with no fuss,. His advice appeared sensible to a non-plumber. We had to wait a few days to get the work done, because M&M were very busy, but he kept us updated without having to pester him. Martin and his colleague were punctual when they came to do the work, and personable and answered my questions about the work patiently. His work was neatly finished in good time, with the minimum mess, and the fee for the work was very fair. I would definitely use M&M again and recommend them.

I contacted Martin concerning a problem with the boiler and some radiators not heating up. He came round to see the problem and give me a quote, he put my mind at rest by telling me that the boiler and radiators did not need replacing. The problem was due to a build up over the years of sludge in the system. He sent me a quote which I accepted, the work was done on Friday 12/03/21. It was carried out by Neil, he was polite and friendly and left no mess when he had finished. The heating system is now working fine.

Burst pipe due to frost damage - repaired in first time by a very friendly plumber - very happy with the completed work.

We were visited promptly for a temporary fix to our underfloor heating just before Christmas, followed by a further visit to carry out a full repair and boiler service. All work was carried out well and tidily and clear advice was given to us to improve our system. We also had a minor issue with one of our radiators which was also rectified whilst on site. Very happy with the work carried out, will use again and would recommend.

Punctual, competent and efficient Martin and his team offer a value for money service in the St. Albans area. I have used their services over many years and can thoroughly recommend them for minor repairs and maintenance as well as larger contracts for boiler replacements and under floor heating.