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Scott Findlay Plumbing & Heating Ltd

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4.9

47 Reviews

About

Scott Findlay began as a sole trader in 1986 and has built up the business over the past 25 years, now employing 6 full time plumbing and heating engineers in Edinburgh.

We are fully Gas Safe registered, providing all types of heating and plumbing work from full boiler and central heating installations, through to the smallest of repairs.

We are also part of the Worcester Accredited Installer scheme, one of only two Platinum level installers in edinburgh.

Our services include:

- Central heating and boiler installation.
- All central heating and boiler repairs.
- Boiler servicing.
- Power flushing & power cleansing.
- Landlord's Gas Safety certificates.
- Supply and fit of flue inspection hatches.
- Cast iron works.
- All general plumbing.
- Bathroom and kitchen works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • More Services

    • gas safety certificates
    • flue inspection hatches

Customer reviews

Reviews summary

4.9
47 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great work - real professionals
Customer Service
Quality
Value
I had a new boiler fitted in my top floor tenement flat by Scott Findlay Plumbing & Heating. I had shopped around, read reviews and got 2 other quotes. Replacing a boiler is a big purchase! I wanted to get it right and find a company that would do a great job, with the minimum of fuss and that I could trust! I'm pleased to say I made the right choice. Scott and the team were all very professional and efficient, unexpected issues (it's an old flat!) that cropped up were quickly resolved with minimum stress to me. I can't recommend them highly enough. Claire in the office also deserves a mention - great service. Thank you !
Customer in East Lothian17/11/2018
Reliable, efficient and helpful - impressed!
Customer Service
Quality
Value
I recently had a new boiler and 3 new radiators installed in an old top floor tenement flat. I got quotes from various companies - but chose Scott Findlay because of the time he took to explain all the things I needed to consider to make an informed choice. The others told me little and I didn't know enough about the process to ask the right questions. The work started and I was immediately impressed - over the course of the job I had 6 or so different workmen in the flat doing various parts of the job and I can honestly say they were all, without exception, some of the best I've encountered. Why? Because they all took care to answer my questions, make suggestions and explain what they were doing. They were tidy and careful - did a splendid job getting under my old and fragile floorboards with the smallest amount of damage, putting everything back with care and attention to minimise the impact. Scott helped me get my radiators powder-coated (they look fantastic!) and choose fancy valves for them so they look beautiful in the room and fit with the decor. It's rare to find tradesmen who have a good eye for what looks good - and understand why it's important. Their communication was great all the way through and that's another thing that can make these sorts of jobs frustrating and is vital for ensuring there are no misunderstandings. All in all, I was very impressed: great quality boiler and radiators, efficient organisation, fantastic work ethic. I would highly recommend them.
Amanda Barry10/11/2018
Excellent and reliable!
Customer Service
Quality
Value
We had an intermittent fault with our Worcester Bosch boiler and were also long overdue for a service. We had contacted 2 local firms for help..neither of whom bothered to turn up. Scott Findlay replied to our enquiry promptly and arranged an appointment for an engineer to call. Simon diagnosed and fixed fault quickly and then did a full boiler service which was carried out in a very efficient and professional manner. Great service. Thank you!
Sally Davidge27/10/2018
Excellent all round
Customer Service
Quality
Value
My initial query was answered promptly by Claire Findlay and I can only agree with all the 5 star reviews this company has. Claire was helpful and informative and helped me choose ‘best option’. Kenny arrived promptly for my appointment, completed the necessary work and did not leave until he checked everything was fine. Place left spotless. I wouldn’t hesitate to recommend this firm.
Lesley18/10/2018
Very Professional
Customer Service
Quality
Value
Replaced my boiler for a Worcester.This is a first class service.The install wasn't straightforward.They know what they are doing and are friendly and efficient.Attention to detail is high.The tradesman that came to my house to do the work was very professional and courteous at all times.Highly recommend them.
Alistair Emery17/10/2018
Great, friendly, efficient work 5*
Customer Service
Quality
Value
Scott Findlay Plumbing & Heating Engineers - recently fitted and installed a new boiler & thermostat & CO2 detector for us. I highly recommend them. They were prompt, friendly and competitive in price. Everything (cherry picker, old boiler pickup etc) turned up on time and the process was seamless. Simon who did installation was great, prompt, friendly and answered our questions. Great service/communication from Claire also, very happy.
Thomas.D24/09/2018
Scott Findlay are first class.
Customer Service
Quality
Value
Scott Findlay Plumbing & Heating were excellent from start to finish. My 14 year old boiler needed to be replaced in September 2018. Scott arrived on time to view the job, submitted a quote early, scheduled the work within 2 weeks, Simon did a great job on the install and Claire followed up directly afterwards to make sure all had gone well. First class service throughout.
Jonathan Dobson17/09/2018
Superb service, superb work
Customer Service
Quality
Value
I came across Scott Findlay after using another plumber to do what should have been a simple job to replace a kitchen tap. That proved to be too much for that individual and i was left with a leaking tap! Subsequently, the firm has done other small jobs and most recently have replaced my combi boiler. Each time, the engineer has arrived exactly on time and done the work professionally and rapidly. The boiler replacement went very smoothly. Brian worked extremely hard over the two days; I was impressed with the way he protected the flat from dust and dirt and the fact he took very little time out for a break. He explained each step as he progressed and then was very patient with me as he went over the working of the new boiler and thermostat in great detail. I would have no hesitation in recommending the firm to others whether it be for a major job like this recent one or a simple one as in the past.
John Honeyman21/08/2018
Excellent service throughout
Customer Service
Quality
Value
Having got several quotes, Scott Findlay were by far the most engaged and professional. They delivered a first rate service throughout our boiler upgrade and their whole team were very impressive. We got updates at the end of each day and they tidied up well. I would certainly recommend Scott Findlay and the excellent service they provide.
Gavin Park20/08/2018
Too good to be true?
Customer Service
Quality
Value
Nope! They truly deserve a 5-star rating. Efficient and exactly on time. Initial quote visit for boiler replacement was very helpful and unpressured. Quote delivered promptly, and was thorough and informative. Work carried out - and spotlessly cleared up after - in a timely way, and by a friendly and knowledgeable engineer. Such a pleasure working with these guys compared to the normal hassle and worry of getting work done. Highly recommended.
North10/08/2018