MakoExpert Ltd - Property Refurbishment Specialist

Mako Expert was recommended and selected to do repair and decorating work both outside and inside our flat. Mario of Mako Expert conducted both the briefing and the works himself. He has a strong work ethic and prides himself on delivering a high standard of finish. He also has various tools and machines which helps deliver a good finish and save time. Joanna of Mako Expert managed the contracts and invoicing and was efficient answering my questions. I was pleased by the attention to detail showed by Makoexpert. This included covering all flooring and furniture to protect everything. Whenever I raised an area I wanted further attention, Mario was happy to take a look and fix the issue if reasonable. I took his recommendation on paint products which tended to be more expensive but the finish was worth it. All materials were purchased by Makoexpert with receipts shown as proof of purchase when invoicing. The project was estimated to take four weeks. In the end more work was required than expected so works took just under five weeks. Mako Expert were not the cheapest but they charged a fair price for the quality of works delivered. On the whole I’m pleased with the result and will look to use Mako Expert on future works. If using again, I will do more to clarify what works are in scope and out of scope so I’m clear on potential extras. Finally, I’d recommend giving final works a detailed look to ensure nothing has been missed.

We had our flat painted and decorated by Mario and his team - 2 bedrooms, reception room, stairs and hallway. The property is Victorian and as well as painting the plaster needed a lot of attention. I am really impressed with the results - there was a lot of detail involved with different pieces of woodwork, windows, stairs, colours and it all looks very neat and tidy. Mario and his team were very professional, making sure we were well informed of the process and exact costs and why at every step of the way. As well as the painting, they also repaired the staircase which looks fantastic and painted some outside railings which I'm very happy with. Highly recommended.

I used MakoExperts for a repair to my bathroom ceiling following a leak from an upstairs flat. The work was carried out well, and completed quickly. Mario explained the stages of the work beforehand, so that I was clear about the process, and he was a tidy and careful worker.

I thoroughly recommend Mario who refurbished one of our bedrooms to a high standard. The children were very curious and wanted to see what he was doing; he took the time to show his tools which they were thrilled about. He left the flat in a prefect state, all clean with no dust - very appreciated.

We found MakoExperts through trusted traders and I am pleased to confirm their ratings are a true reflection of Mario's work. Mario is extremely personable and clear when communicating. He was always keeping us updated with the works progress and, unlike other traders, kept clear accounts and asked for approval of any additional things that implied costs... so no nasty surprises at the end. Mario's work was flawless and he even helped us with a couple of minor things (e. g. shelf mounting) free of charge. I would thoroughly recommend MakoExpert to anyone thinking of hiring them to give new life to your home.

Mario and Kostya attended at short notice to an exterior repaint of my flat, (with some current ongoing after-care), and finished a great job on time and on budget. The communication throughout was just as impressive as the handiwork, with Mario immediately "getting" the desired effect of our choice of paint colour and finish, and making sure he kept me informed of the progress of the job throughout. He drew my attention to a number of flaws and defects in the exterior surfaces that needed remedial work, and always kept me informed about which stage the job had reached and the time remaining to finish. I will be sure to call him first the next time I need a quote.

We contracted Mako Expert to undertake an extensive refurbishment job on our house in the Suffolk countryside. This included: - stripping wall paper, - plastering - making walls good - painting ceilings, walls, doors, radiators, window frames - renovating and retiling a fireplace - fitting a cat flap to solid unit UPVC door All work is of an excellent standard, and was completed on time and to budget. We noted that high quality tools were used (Makita and Milka). Dealing with Mako Experts was extremely professional throughout - Mario's initial site visit to prepare a quote was on a Saturday, and undertaken in great deal - Preparation of the contract, and subsequent invoicing, with Joanna was very professional; and linked directly to the initial site visit and progress of works Mario, Costa, Michael and Raz were diligent in their work, and extremely courteous throughout the 3 week period of being on site. During the works, the house was kept clean and tidy and attention to detail was high. All the work is excellent, but we would like to emphasise the quality of: - Plastering finish (on old walls, difficult to work with) - Overall paint quality finish - Fireplace renovation - an old tired, fireplace looks superb - Cat-flap fitting On completion of the project, the house was left in a clean and tidy state, with all excess materials (paint, plaster etc) left for our future "touch up" use. We could not recommend Mako Experts strongly enough.

We employeed MakoExpert Ltd Team to carry out a full painting and decorating in a five story dwelling in Marylebone. They worked tirelessly, with a high level of detail and efficiency, often turning up early and staying late to get the job done. They had a good professional attitude throughout the project as well as being polite to deal with and trustworthy. Mario, Operations Manager, was always available to provide advice on products and styles. He ensured the property was always kept clean and pushed to finish the works quicker even despite delays from Covid. I had a great experience with Mario and his team and look forward to working with them again in the future.

Mario was unbelievably helpful from start to finish. He build our trust from day one and would always go the extra mile (working late and at weekends) to make sure we finished on time. He repainted the entire house and quickly dealt with additional work which cropped up quickly and efficiently, leaving us very happy with the finished product. I couldn’t recommend Mario enough!

We used MakoExpert Ltd. for a complex set of jobs in our kitchen, and was very happy with both the quality of work, and the service. Unlike other traders I've used previously, Mario and his colleagues involved us in all decision-making processes, and ensured we were satisfied with the finished result. Any questions about the jobs were answered immediately, there were no "surprises". I found Mario to be professional, he obviously has a wealth of experience to draw upon, he always gave honest answers and was keen for us to be satisfied with the work. All the work undertaken on-site by MakoExpert and their contractors, was completed to a high standard. All the materials were properly accounted for, with the remainder left with us after completion. I would recommend MakoExpert, and will use them where possible for future work.