Endorsed by Which?

MakoExpert Ltd - Property Refurbishment Specialist

4.9

103 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday - Closed

Organisations and Awards

Jun 2020

About

We are pleased to announce that we was incredibly successful in the 2017,where we got extraordinarily experience and amazing reviews.We want to raise our head above the rest of the companies.MEL is hoping to become a leader of our business category so important and popular fully satisfying for British customer.

MakoExpert Ltd service isn’t just about creating a property that looks new and current. It can also be about preserving the past and respecting the character of an older or modern style. If you’re lucky enough to have a property with some time-earned character or an apartment with a certain quirky charm, consider these tips for addressing the issues that need a touch-up while bringing out the best of your home’s past, present and future.

On behalf of Management I would like to thank you all,specially our Trusted Traders customers. Yours happiness, motivation and gratitude were the source of inspiration for all MakoExpert Ltd team.

Joanna Wolowiec
MakoExpert Ltd
Managing Director

What we do

  • Painters and decorators

    • Interior decorating
    • Exterior decorating
    • Painting contractors
    • Wallpapering
  • Paint and varnish removers

  • Plastering

    • Plastering
    • Flat ceilings
    • Rendering
    • Skimming
    • Screeding and dry lining
  • Property refurbishment contractors

  • Flooring services

    • Floor laying
    • Wood flooring installation
    • Ceramic Tiling
    • Laminate Flooring
    • Vinyl Flooring
  • Builders

    • Extensions
    • Loft conversions
    • Building services
    • Conservatories
    • Curtain walling
    • Garage conversions
    • Guttering repair services
  • Roofers

    • Flat roofing
    • Chimneys
    • Cladding
    • Conservatory roof conversions
    • Emergency roofing service
    • Guttering, fascias and soffits
    • Lead work
    • Roof and skylights
    • Roof Light
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
    • Roofline
    • GRP roofer
  • Bricklayers

    • Re-pointing
  • Carpenters

    • Joinery and carpentry
  • More Services

    • restoration
    • conservation specialists
    • fibreglass roofing
    • decking

Customer reviews

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4.9
103 reviews
Customer Service
5.0
Quality
5.0
Value
4.7
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Home improvements by MakoExpert Ltd
Customer Service
Quality
Value
MakoExpert retiled with slate my kitchen floor, and stripped, painted and sealed the balcony floor, on time, on budget and specification. The team of 3 workmen were: Professional Hard working Punctual Proud of their work Committed to high standards of workmanship and quality Good humoured, and Good communicators I am very pleased with the outcome and would definitely use MakoExpert again.
Customer in Greater London Posted on 14/04/2024 , work completed 12/04/2024
Our home feels like a dream!
Customer Service
Quality
Value
Choosing Mako Expert to redecorate our home was the best decision we made! Mario and his team brought our vision to life with precision and style. Their dedication to quality craftsmanship and timely completion made the entire process seamless. Our home feels like a dream!
Customer in Greater London Posted on 14/04/2024 , work completed 14/04/2024
Good, fast work and project management
Customer Service
Quality
Value
We had our flat painted/decorated and cleaned by Mario and team to prepare for a sale. They did a good job and the flat looks good as new. Mario project managed this from start to finish. I gave him the keys on day one and collected them from him at the end of the project. Mario sent me updates on WhatsApp, including a nifty mid point video. They left the flat clean and tidy, and I've not had any complaints from the neighbors about noise or disruption.
Customer in Greater London Posted on 14/04/2024 , work completed 16/03/2024
A great redecorating job done promptly
Customer Service
Quality
Value
Makoexpert - Mario and his team were great when we recently hired them to repaint our entire house. They were timely, dedicated and precise. The job took place with me and my family in the house and they were flexible and considerate whilst still being very hard working. Indeed, we had a strict time limit and they worked some weekends and evenings to ensure they were done on time. Mario and his team were always friendly and polite throughout. They were also very clear at communicating - what was needed, when things would be done etc. They were good not just at the basics of the job - ie painting all the rooms, but also other details like installing dado rails, minor carpentry and silicone replacement in the bathrooms. They even cleaned the windows when finishing the bedroom at the top of the house! Mario also engaged with us and helped think through problems we met along the way together. All snagging requests were dealt with in a timely manner. The house was left clean and tidy both during the job and at the end of the job. Overall we are really happy with them. They were extremely professional and good to work with. They were competitive on price and diligent on execution. I would certainly recommend Mario and his team for other jobs and am confident we will use them again when we next need and refurbishment work done.
Customer in Greater London Posted on 07/01/2024 , work completed 20/12/2023
The Rolls Royce of Painters!
Customer Service
Quality
Value
Mako Expert were set the challenging task of painting our entire house in under a month. They did a brilliant job.l, and completed 2 days ahead of the deadline. The communication about what to expect, which rooms would be completed when, payment schedule, cost of paint, exactly where one colour should end etc was absolutely excellent. The painters were all professional and reliable, with protection put down to protect our flooring, lights etc. Mario did an excellent job of managing the project, ensuring I was happy with the standard of the work and communicating options for additional work. Thanks for your work - we are very pleased that our house is transformed!
Customer in Greater London Posted on 22/12/2023 , work completed 20/12/2023
Customer satisfaction-focused, transparent costing, good outcomes
Customer Service
Quality
Value
From my initial email Mario phoned me the next day and was able to give me a confident quote over the phone, to which he stuck to, and explained exactly what work it would involve them doing. The work was undertaken by one of his team, and Mario oversaw the work by dropping in most days to check progress. He was super responsive during all aspects of the job. I felt very assured by the quality of the team and asked for quotes and work for several other jobs around the flat, for which Mario quoted each and clearly explained what would be covered, giving fixed prices for all work. Mario clearly had a lot of experience but then also brought in his gas engineer and carpenter as part of the quoting and work for specialist parts of the job. They brought all the professional equipment needed such as the wood- shaving machine to take some layers off the door bottom. They were more than happy to pick up all the small points I noticed during snagging, and I always felt like my satisfaction was their primary priority, always more than happy to discuss my needs, the work, and their approach.
Customer in Greater London Posted on 21/11/2023 , work completed 21/09/2023
Reliable, trustworthy and really high standards
Customer Service
Quality
Value
Mario and his team did a great job of completely renovating the top floor of my house. 3 Bedrooms, walls, floors, including some tricky challenges they found in my underfloor, they were able to resolve them creatively and to really high standards while keeping me informed of my options. I will call them again for my next project.
Customer in Hertfordshire Posted on 20/11/2023 , work completed 16/11/2023
Good quality work
Customer Service
Quality
Value
I used MakoExpert to do a range of work, including plastering, painting, brick pointing, carpentry, decking, electrical work, and some other repairs. I chose them due to the previous Which Trusted Trader reviews. Mario was very professional, and put down materials to keep the floors clean from dust while working, and used DeWalt and Mirka machines to work. He kept me informed of work progress, and proposed a range of other things that he thought should be done. The final work done is good and I'm happy with the flat. The only thing to consider is that it ended up being a lot more expensive than I had thought, and I ended up paying over double the initial contract from additional work (a lot of which was quite essential to do but was gradually added on), materials, etc.
Customer in Greater London Posted on 15/11/2023 , work completed 15/11/2023
Excellent detailed work
Customer Service
Quality
Value
Mario and his team did a great job on our house across a variety of different issues including roofing, pointing, general repairs. Mario has a keen eye for detail, is scrupulous is his approach and always provides solutions. He and his team are the tidiest and cleanest builders and always left the working area in an immaculate condition.
Customer in Greater London Posted on 15/11/2023 , work completed 01/11/2023
Excellent work
Customer Service
Quality
Value
Mako Expert are a totally reliable and professional company that I have recently used for external painting of my house. They are trustworthy and completed the work to a high standard of finish. Queries were answered clearly and swiftly and their staff are well trained and the continuity they provided over the several weeks of the work was excellent. The office was efficient and the use of other professionals to whom they delegated work was also extremely well managed. They kept the site tidy and clean and well protected throughout. I recommend them very highly.
Customer in Greater London Posted on 26/07/2023 , work completed 05/06/2023
All-round excellence for large residential projects
Customer Service
Quality
Value
For the second time in the past 12 months, we have just used MakoExpert to coordinate and carry out a significant amount of work at our Buckinghamshire home. Our 5-bedroom detached house had been rented out for six years while we were overseas and was in need of substantial care and attention to return it to its original (new) condition. This was a large and complicated project that took place over a period of three months, with Mario leading teams of specialists to address items including interior repainting, grouting renewal, French polishing of a heavily scratched oak staircase, carpet removal and relaying, garage heating installation, garage floor painting, repainting of all window frames, renewal of all caulk linings throughout the house, overhaul of all doors and drawers to ensure proper opening and closing, deep cleaning of kitchen and utility room, testing of underfloor heating and associated IT controls, full electrical testing and repair, full heating system testing and replacement of boilers and pumps, plasterwork repair, and numerous other repairs and upgrades (e.g. window closing mechanisms, light switches, door stops, toilet flushing, window locks). The brief was essentially to make everything new again, as if the property had never been rented, and we simply couldn’t have achieved this without having someone we trust take care of everything. MakoExpert were excellent on every front. We recommend them strongly to anyone with a large or complex project.
Customer in Buckinghamshire Posted on 18/07/2023 , work completed 13/07/2023
Various building and decorationg work
Customer Service
Quality
Value
I much appreciated the firm’s thoroughly professional approach. I was given a clear schedule of works, with costings, which was consistently adhered to. As the need for various further work became apparent, costings for those were promptly provided, and the additional work was carried out in an efficient and timely manner. All the work was done to a high standard, and I was regularly invited to inspect it. I had confidence in all the builders and decorators involved, who were consistently courteous , expert, conscientious and hard-working. The entire project was far from cheap, but executed to a high standard.
Customer in Greater London Posted on 06/06/2023 , work completed 06/06/2023
Detailed job, completed on time, and well
Customer Service
Quality
Value
I asked them to refurbish a London flat, mostly complete redecoration. Mario and Joanna were very efficient and always got back to me quickly. Mario has good attention to detail and spotted other jobs that needed doing (all of which were then costed extras). The finished result is good. He is pleasant to deal with on site and works hard with his team to get the job done. Materials are generally not included on the quote and are bought at cost price. Leftover paint etc was offered to me to keep. The contract system included Stage payments and seemed very professional. It was pricey I think, with the disposal of rubbish being an optional costed extra (£300+VAT) when I’d expected it to be included. Mario was upfront about this from the start though. The final result is very good, so I may have paid more than I might, but a good result completed on a tight schedule was appreciated.
Customer in Oxfordshire Posted on 23/04/2023 , work completed 21/04/2023
Great work, very responsive, nice people
Customer Service
Quality
Value
We needed some plastering work done on our walls. We engaged a number of vendors but Mako were the most in-depth and willing to come back to all of our follow-up questions. The quote was the priciest of all of the quote we received but we feel that we got good value for money: Mario was very responsive during the work; the job was done to a very high quality level and most importantly, they were very diligent about the post-work clean-up and waste removal.
Customer in Greater London Posted on 02/11/2022 , work completed 31/10/2022
Superb service
Customer Service
Quality
Value
We live overseas and needed a trustworthy and high-quality team to do a number of jobs at our five-bedroom detached home outside London, in our absence. MakoExpert took care of it all, including: repairing all window frames and doors to address weather-induced damage (including wood rot); rebuilding a first-floor balcony to give it a properly waterproof base and fit wooden decking; unblocking all guttering; identifying and replumbing an internal leak above the attached garage, with ceiling repair; advising on future interior refurbishment. This was a sizeable project that required full scaffolding front and back, and a crew of several individuals. The team was on site for two weeks. Mario kept us updated regularly with photos, videos, WhatsApp messages and calls. He was completely transparent throughout and ensured we were able to make informed decisions on issues discovered as work progressed. Joanna ran the administration, producing a clear contract, quotes and status reports to follow Mario’s on-the-ground feedback. All elements of the jobs were priced. The work was done to an excellent standard and we will have the team back next year for interior work before returning to live in the house. It’s refreshing and reassuring to find a business that delivers both technically and professionally, not least in the building trade. MakoExpert are such a business.
Customer in Buckinghamshire Posted on 02/10/2022 , work completed 27/09/2022
Exterior Decorating and repairs
Customer Service
Quality
Value
MakoExpert Ltd sent us a schedule of work with a starting date for scaffolding to be erected. All went exactly to plan. However, once the scaffolding was up it gave Mario a close up view of pipes without covers sticking out of the wall and some sewage pipes that were insecurely attached to the walls. Mario sent us a clear new estimate of what further work was needed. He brought in a specialised roofer who recommended how a small extension roof should be repaired, with an estimate. He also quoted for a complete refelting etc of a first floor balcony, from where water had been leaking into a pair of columns at the front door. All these new quotations were accurate and covered the amounts we were invoiced for. The work done was of the highest quality. There was minimum disruption of the household while work was in progress Mario paid us a courtesy visit every morning, reporting on ptogress.
Customer in Greater London Posted on 31/07/2022 , work completed 04/07/2022
Excellent service
Customer Service
Quality
Value
Mario and his team did an excellent job and were so easy to work with. They were very professional and communicated well, keeping me informed about progress and timings etc. I originally contacted Mako to repair a hole in the wall and to paint a couple of rooms in my flat in preparation for sale. Mario was aware that I am looking to sell and made some excellent suggestions for additional pieces of work that would be good to complete ahead of sale (e.g. repairing the kitchen kick board, grout and silicone replacement in the bathroom, maintenance of door handles etc.). Mario was very good at explaining the options and work being undertaken at each stage. The work was performed to a really high standard, and they left the flat in a perfect condition on completion of the work (no dust, damage etc.). Joanna in the main office was also easy to deal with, and the invoicing process was really clear. Overall a fantastic job and I would definitely use Mako again.
Customer in Greater London Posted on 22/03/2022 , work completed 10/02/2022
Might do decent work, very expensive, exploitative quotes
Quoted me £6000 for laying 60m^2 of laminate flooring, that is £100 per m^2, which is almost unheard of. Different builders have quoted between £1500 and £2500 for the same job. As he was my first quote, we arranged to meet in person for a more detailed quotation on a few additional points. Initially, Mario was very friendly, but I was disappointed when he proposed just using scotia/beading around the flooring, without proposing any alternatives, for £6000 I'd at least expect him to replace the skirting. Mario also suggested that he could get a cheaper price for the flooring if I bought it through him, this is often no longer true with online wholesalers, he would know this. Having got a couple of new quotes since provisionally accepting his, I mentioned that his wasn't very competitive and that I'd be looking for closer to £1000 to £2000, he then got angry, accused me of 'wasting his time', and threatened to try to invoice me for his petrol and congestion charge. When I asked if it was because he doesn't like laying laminate flooring, or if the job was too small (I mentioned that we'd get him back to do the kitchen and bathrooms if all went well), he denied that this was the reason, and that this was just his price. It appears Mako Expert profits by charging extortionate prices to those who don't know better (as emphasised by his quote), and then doing decent but not excellent work (as emphasised by him proposing beading and not skirting replacement).
Customer in Greater London Posted on 09/03/2022 (Reviewer did not use service)
The trader replied (on 21/03/2022)
Dear Oliver from Greenwich I'm sorry to hear you had a frustrating our estimate experience. You were undecided about what flooring you wanted, so we included both engineered wood flooring and laminate flooring in the quote, but regret that the price for each wasn't made clear. It is unfortunate that we did not work together as you would have experienced 1st class workmanship from industry leading professionals. We pride ourselves on our reputation built by genuine clients on this wonderful Which Trusted Traders website. This is one of the reasons, we have hundreds of esteemed customers, who absolutely love the very high standard of work we produce. I'm giving you my best wishes and hope that you will find a suitable estimate one day. Your sincerely, Joanna Wolowiec MakoExpert LTD Managing Director
Incredible Work
Customer Service
Quality
Value
I asked Mario and his team to paint three rooms in our grade 2 listed home. When they arrived, the electricians had left the rooms in quite a bad shape and made some damage that Mario hadn't seen when he quoted for the work. We were working towards a really tight timescale, as we'd booked carpets being fitted and moving in. Despite all of that, Mario and his team were unfazed by the unexpected work, talked me through how it could be fixed and reassured me from the beginning that they could handle it and still provide great results in the timescales we'd agreed. Wow! They didn't disappoint. The team worked so hard to get everything done in time for us and the results were incredible. The finish they achieved was unbelievable, considering the state of the plasterwork and woodwork when they started. The rooms look brand-new, even though the house is hundreds of years old. We weren't living in the house, or nearby, when the work was being done. So Mario messaged me regularly and called every evening to let me know how the work was progressing. That level of communication and management was excellent and beyond what I expected. Once the work was done, Mario insisted on doing the handover in person and used a high powered LED spotlight in each room, to make sure I could see there weren't any floors. They left the house immaculate, having cleaned up after themselves and the other tradesmen and left us all the unused materials for us to reuse. I can't recommend them enough.
Customer in Oxfordshire Posted on 24/02/2022 , work completed 18/02/2022
Fast, nice job
Customer Service
Quality
Value
Mario was trustworthy and efficient. He was very professional and also kept things tidy. He did a nice job and stuck to the timelines he initially told me.
Customer in Greater London Posted on 27/01/2022 , work completed 26/01/2022
A wonderful job painting and refurbishing our apartment
Customer Service
Quality
Value
Mario and the team from MakoExpert carried out a major refurb on our large apartment in London after we moved back from abroad. All the rooms were painted, plumbing works in both bathrooms, installing new lighting, repairing decking in the outside area, and a number of smaller jobs. Every job was performed with a huge amount of care, and the results are fantastic. The flat was thoroughly prepared in advance to minimise mess / disruption, and on every visit during the project, it was obvious that the team took great pride in their work, and in looking after the property. We found MakoExpert through online reviews, and our first meeting with the project manager Mario was very positive. He made great suggestions on what to fix, and was very transparent on costs and timelines. The work was carried out very professionally, and we are delighted with the results. We would recommend the MakoExpert team for any decorating / refurbishment work.
Customer in Greater London Posted on 21/11/2021 , work completed 19/11/2021
A company I’d use again for painting and decorating
Customer Service
Quality
Value
Mako Expert was recommended and selected to do repair and decorating work both outside and inside our flat. Mario of Mako Expert conducted both the briefing and the works himself. He has a strong work ethic and prides himself on delivering a high standard of finish. He also has various tools and machines which helps deliver a good finish and save time. Joanna of Mako Expert managed the contracts and invoicing and was efficient answering my questions. I was pleased by the attention to detail showed by Makoexpert. This included covering all flooring and furniture to protect everything. Whenever I raised an area I wanted further attention, Mario was happy to take a look and fix the issue if reasonable. I took his recommendation on paint products which tended to be more expensive but the finish was worth it. All materials were purchased by Makoexpert with receipts shown as proof of purchase when invoicing. The project was estimated to take four weeks. In the end more work was required than expected so works took just under five weeks. Mako Expert were not the cheapest but they charged a fair price for the quality of works delivered. On the whole I’m pleased with the result and will look to use Mako Expert on future works. If using again, I will do more to clarify what works are in scope and out of scope so I’m clear on potential extras. Finally, I’d recommend giving final works a detailed look to ensure nothing has been missed.
Customer in Greater London Posted on 31/10/2021 , work completed 16/09/2021
Professional, attention to detail, nice guys
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Quality
Value
We had our flat painted and decorated by Mario and his team - 2 bedrooms, reception room, stairs and hallway. The property is Victorian and as well as painting the plaster needed a lot of attention. I am really impressed with the results - there was a lot of detail involved with different pieces of woodwork, windows, stairs, colours and it all looks very neat and tidy. Mario and his team were very professional, making sure we were well informed of the process and exact costs and why at every step of the way. As well as the painting, they also repaired the staircase which looks fantastic and painted some outside railings which I'm very happy with. Highly recommended.
Customer in Greater London Posted on 09/10/2021 , work completed 08/10/2021
Bathroom ceiling repaired quickly
Customer Service
Quality
Value
I used MakoExperts for a repair to my bathroom ceiling following a leak from an upstairs flat. The work was carried out well, and completed quickly. Mario explained the stages of the work beforehand, so that I was clear about the process, and he was a tidy and careful worker.
Customer in Greater London Posted on 30/08/2021 , work completed 27/08/2021
Excellent family friendly trader
Customer Service
Quality
Value
I thoroughly recommend Mario who refurbished one of our bedrooms to a high standard. The children were very curious and wanted to see what he was doing; he took the time to show his tools which they were thrilled about. He left the flat in a prefect state, all clean with no dust - very appreciated.
Audrey in Greater London Posted on 31/05/2021 , work completed 24/05/2021
Reliable, clear communication and high standards in our kids bedroom paint and decoration job
Customer Service
Quality
Value
We found MakoExperts through trusted traders and I am pleased to confirm their ratings are a true reflection of Mario's work. Mario is extremely personable and clear when communicating. He was always keeping us updated with the works progress and, unlike other traders, kept clear accounts and asked for approval of any additional things that implied costs... so no nasty surprises at the end. Mario's work was flawless and he even helped us with a couple of minor things (e. g. shelf mounting) free of charge. I would thoroughly recommend MakoExpert to anyone thinking of hiring them to give new life to your home.
Pablo in Greater London Posted on 28/05/2021 , work completed 27/05/2021
Exterior flat repaint
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Quality
Value
Mario and Kostya attended at short notice to an exterior repaint of my flat, (with some current ongoing after-care), and finished a great job on time and on budget. The communication throughout was just as impressive as the handiwork, with Mario immediately "getting" the desired effect of our choice of paint colour and finish, and making sure he kept me informed of the progress of the job throughout. He drew my attention to a number of flaws and defects in the exterior surfaces that needed remedial work, and always kept me informed about which stage the job had reached and the time remaining to finish. I will be sure to call him first the next time I need a quote.
Customer in Greater London Posted on 25/05/2021 , work completed 11/05/2021
Excellent work and customer service
Customer Service
Quality
Value
We contracted Mako Expert to undertake an extensive refurbishment job on our house in the Suffolk countryside. This included: - stripping wall paper, - plastering - making walls good - painting ceilings, walls, doors, radiators, window frames - renovating and retiling a fireplace - fitting a cat flap to solid unit UPVC door All work is of an excellent standard, and was completed on time and to budget. We noted that high quality tools were used (Makita and Milka). Dealing with Mako Experts was extremely professional throughout - Mario's initial site visit to prepare a quote was on a Saturday, and undertaken in great deal - Preparation of the contract, and subsequent invoicing, with Joanna was very professional; and linked directly to the initial site visit and progress of works Mario, Costa, Michael and Raz were diligent in their work, and extremely courteous throughout the 3 week period of being on site. During the works, the house was kept clean and tidy and attention to detail was high. All the work is excellent, but we would like to emphasise the quality of: - Plastering finish (on old walls, difficult to work with) - Overall paint quality finish - Fireplace renovation - an old tired, fireplace looks superb - Cat-flap fitting On completion of the project, the house was left in a clean and tidy state, with all excess materials (paint, plaster etc) left for our future "touch up" use. We could not recommend Mako Experts strongly enough.
Customer in Suffolk Posted on 04/04/2021 , work completed 02/04/2021
Good and reliable work
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Value
We employeed MakoExpert Ltd Team to carry out a full painting and decorating in a five story dwelling in Marylebone. They worked tirelessly, with a high level of detail and efficiency, often turning up early and staying late to get the job done. They had a good professional attitude throughout the project as well as being polite to deal with and trustworthy. Mario, Operations Manager, was always available to provide advice on products and styles. He ensured the property was always kept clean and pushed to finish the works quicker even despite delays from Covid. I had a great experience with Mario and his team and look forward to working with them again in the future.
Customer in Greater London Posted on 11/03/2021 , work completed 27/07/2020
Mario was amazing
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Mario was unbelievably helpful from start to finish. He build our trust from day one and would always go the extra mile (working late and at weekends) to make sure we finished on time. He repainted the entire house and quickly dealt with additional work which cropped up quickly and efficiently, leaving us very happy with the finished product. I couldn’t recommend Mario enough!
Customer in Greater London Posted on 09/03/2021 , work completed 07/03/2021
Very satisfied, would recommend
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Quality
Value
We used MakoExpert Ltd. for a complex set of jobs in our kitchen, and was very happy with both the quality of work, and the service. Unlike other traders I've used previously, Mario and his colleagues involved us in all decision-making processes, and ensured we were satisfied with the finished result. Any questions about the jobs were answered immediately, there were no "surprises". I found Mario to be professional, he obviously has a wealth of experience to draw upon, he always gave honest answers and was keen for us to be satisfied with the work. All the work undertaken on-site by MakoExpert and their contractors, was completed to a high standard. All the materials were properly accounted for, with the remainder left with us after completion. I would recommend MakoExpert, and will use them where possible for future work.
Customer in Greater London Posted on 25/11/2020 , work completed 20/11/2020
Help in a crisis
Customer Service
Quality
Value
Our roof suddenly poured with rain water through two floors, and in our hour of need Mario was kind enough to go out of his way to contact roofers, one of which was able to assist us immediately. Mario checked up on our progress and made sure that all was solved.
Customer in Greater London Posted on 18/11/2020 , work completed 14/10/2020
Painting of tall terrace house
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Quality
Value
Mario has just completed the painting front and back of my house which was in a sorry state. It required a full scaffold and there were various minor repairs and replacements to guttering which he did without hesitation and for an extra charge. Both painting and repairs were done to a high standard as he is a perfectionist and the finished result is very smart. The work is not cheap but I wanted a good result. It took a few weeks to finish as he works alone and there were extra jobs but I prefer a job like this to be done well rather than in a rush. Of course the work must pass the test of time and winter weather but there is a guarantee which I will not hesitate to use if necessary. Mario was consistent and punctual and kept me in touch with progress at all times. He is neat in both work and appearance and respectful of my space and time and always attended to details; he was present at both the construction and removal of the scaffolding. I will not hesitate to use MakoExpert again.
Customer in Greater London Posted on 16/07/2020 , work completed 15/07/2020
Trustworthy and Highly Skilled
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Quality
Value
What work did they do? Mario and his team replaced the decking on my balcony last week and I am delighted I found him. He is helpful, honest, professional, friendly and a great tradesman I imagine I wasn't the ideal client as I constantly changed what work needed to be done, due to issues with my Freeholder. It was quite a stressful period but Mario was amazing. He was in constant communication with me and was always happy to amend the work. I also had a deadline and Mario made sure the work would be completed on time. The work itself was impeccable. The job beforehand was atrocious and rather than cover up the mistakes, Mario and his highly skilled carpenter cleaned and corrected the previous tradesmen's errors. He also did so at no extra cost, which was most kind. The decking was laid perfectly and looks great! Having moved to London from overseas it meant I lost my network of trusty contractors, so after three years I am delighted I met Mario. In this city, there are a lot of cowboys but Mario is certainly not one. He is not only trustworthy but he is great at his job and will always make you feel at ease. I cannot recommend him enough!
Andrew Posted on 27/03/2020 , work completed 20/03/2020
Efficient sounding, a perfectionist....but the quote left me speechless!
We spoke with Mario today on the phone who came across as super efficient and punctual with how he deals with the business and the potential job at hand. He said he would create an invoice without first visiting the property as that was the way he does things which was something I wasn't used to do but I like to give everyone a chance, it was certainly different. I told him it was a very small one bed house and needs painting throughout. A couple of hours later I was emailed a quote. The quote stunned the hell out of me, I thought it was a joke at one point! The quote was for £6,800 and that was for labour only.....not paint / equipment or VAT. I was shocked because we've had around ten quotes now for our small one bed house that needs painting throughout and was offered quotes of around £1,000 to £2,500 all in....labour / paint and VAT etc. I'm not here to complain as theres nothing to complain about as traders are free to charge what they like of course, but I just couldn't fathom that amount for our little house when the rest of the quotes were much much lower. I'm free to say no as much as the trader is free to charge what they charge so yes this isn't a complaint Mario as you came across as extremely efficient but yeh, just stunned by the labour cost! :)
Customer in Surrey Posted on 26/02/2020 (Reviewer did not use service)
The trader replied (on 09/03/2020)
Dear Rudy from Surrey We are very disappointed we were unable to be of service to you on this occasion. We have hundreds of very happy clients, who absolutely love the high standard of work we produce. I am sorry you confused our estimate for an invoice. We always estimate a job before any agreement, which is an industry standard practice. A contract and schedule of work will only follow once the client is happy to proceed. A vat invoice is only sent on completion of a project. We specialise in high quality refurbishments and our clients testimonials are proof we are one of the leaders in our field. We wish you the very best and hope you have found a suitable contractor on this wonderful site. Kind Regards Joanna Wolowiec MakoExpert LTD Managing Director
Amazing job done
Customer Service
Quality
Value
Mario and Joanna have been a pleasure to work with. I was let down by a design company and had to get a new painter and decorator and someone to lay a new kitchen flooring in as soon as possible, to complete a fraught job on my new flat. Mako Expert were quick to respond and Mario was in to view the property and work to be completed in days. Mario is extremely knowledgeable, constantly problem solving in a badly designed kitchen, he is detail orientated and a perfectionist, which i appreciated. Mario, laid a beautiful new kitchen floor in for me, prepared my walls, doors, frames and skirting boards and painted them beautifully. I also used a plumber though Mako Expert and discovered they have other trade to complete a job. A great one stop shop!
Customer in Greater London Posted on 02/12/2019 , work completed 19/11/2019
Consistently great work
Customer Service
Quality
Value
Mario and his team did such a great job decorating my home that I asked him to do some internal repairs and external work. In addition to the work I asked him to do, Mario advised me on preventive measures to avoid damage to my house. I had no hesitation undertaking the improvements he recommended. Mario consistently delivers outstanding work, is cheerful and cooperative, and he always goes beyond the call of duty.
Mrs D, North London Posted on 05/11/2019 , work completed 09/10/2019
Building, plumbing, heating, electrical + decorating work to make good on previous contractors errors and unfinished works
Customer Service
Quality
Value
I can only give excellent feedback for Mario and Mirek and the work they did for us. We had previously had a builder leave our house renovation project incomplete. There were multiple issues that needed to be addressed including issues with heating, plumbing and leaks, electrical work, decorating and making good on previous issues as well as dealing with snagging issues. Some of this work was very complicated as it required uncovering what a previous contractor had done and required scaffolding and other equipment but was effortlessly handled without disruption to us. Mario and Mirek were very friendly and easily contactable. They arrived promptly to assess and give us a quote for the work we needed to complete. They made a lot of effort to keep us regularly updated throughout the day as to what they were doing and what material they needed. Where we needed anything extra to be done (as other issues were uncovered as they began to work) they let us know early and we were able to agree. They went to a lot of effort to make sure that the area was kept clean during and after their work each day. This was especially appreciated as my wife was pregnant and something they were both mindful of without even having to ask. At the end of the project they walked through with us both to ensure we were happy with the work. They have remained contactable since. We are so happy with their work we have recommended them to our parents and would happily use their services again.
Customer in Greater London Posted on 26/09/2019 , work completed 17/09/2019
Kitchen floor and refresh
Customer Service
Quality
Value
Mario from MakoExpert did a great job putting down a new kitchen floor, plastering and painting the kitchen and solving some quirky issues we had been putting up with such as a fridge that quite didn't fit! He was very hardworking, very professional, punctual and tidy. I very much appreciated that he was able to schedule the work to suit me and he communicated with me very well about options and solutions. The new floor is beautiful, the overall kitchen is so much better and fresher and he can be proud of the results. I am pleased I hired him for this task and would recommend him to others.
JS Posted on 05/09/2019 , work completed 04/09/2019
Balcony door and windows redecoration
Customer Service
Quality
Value
Mario did a great job. He was very professional and very personable. He took the time in explaining and recommending. Very tidy and excellent finish. We would definitely recommend him.
David, London Posted on 23/07/2019 , work completed 23/07/2019
Good job - very friendly
Customer Service
Quality
Value
Very good job and Mario was excellent at communications throughout the project. He worked extremely hard throughout. The end result is of a good standard and I would recommend them. (External plaster & decorating including roof & balcony seals).
Andrew, London Posted on 08/07/2019 , work completed 08/07/2019
Great work done professionally and on time
Customer Service
Quality
Value
Mario redecorated my flat following a leak from the flat above. He was professional and organised when quoting for the work and also completed it all on budget and to schedule. The work was all to a great standard and I would more than recommend MakoExpert to anyone!
Customer in Greater London Posted on 13/05/2019 , work completed 12/04/2019
Real expert
Customer Service
Quality
Value
From start to finish they kept us up to date on the plan and execution of the project. The work is to a very high standard and will use their service again. Highly recommend using MakoExpert Ltd!
Dale, London Posted on 03/04/2019 , work completed 03/04/2019
Satisfied Customer
Customer Service
Quality
Value
Mario and his team did an amazing job at my home. I was very satisfied with the outcome. I would have no hesitation in using him again. I recommend him for quality and customer service! MAKO for me!
Tracie Posted on 10/03/2019 , work completed 10/03/2019
Excellent job!
Customer Service
Quality
Value
Mako & the team did an amazing job. Their skills and attention to detail is exemplary quite frankly his work is hard to find fault with. This is the third time I've used Mako. I have recommended it to friends & colleagues.
Liam, London Posted on 10/02/2019 , work completed 10/02/2019
Excellent work and helpful advice
Customer Service
Quality
Value
Mario and his team did a fantastic job decorating my property. They went well beyond the call of duty, working extremely hard to complete the job, and did it to a very high standard. Mario in particular gave me helpful advice and welcome suggestions for improvements to make the property up-to-date and more attractive. MakoExpert will always be the first and only company I contact for any decorating work I need in the future. Mrs D, London
Customer in Greater London Posted on 03/02/2019 , work completed 29/01/2019
A professional job
Customer Service
Quality
Value
I can highly recommend MakoExpert. Mario and Riz transformed my tired looking 2 bedroom flat making it light and airy. The whole project from start to finish was handled in a very professional manner, from a very detailed quote from Mario did a clear contract from Joanna who regularly updated me during the work. Mario took great care of the preparation of the surfaces and protection of the carpet / fittings and the purchase of paint. He gave me good advice and suggestions of the choice of materials did offer to do extra work on removing old paint from kitchen tiles which he did meticulously. The decorating was done to a high standard great attention was paid to detail giving a beautiful finish. Mario and Ruz were very courteous, helpful, reliable and took great pride in their work. I am extremely pleased with the result and will be recommending MakoExpert to my friends.
Garance, Surrey Posted on 10/12/2018 , work completed 10/12/2018
The Perfect Decorating Company
Customer Service
Quality
Value
MakoExpert is an exemplary decorating company. They recently decorated my home, and did an outstanding job. They were efficient, highly reliable, communicative, helpful, tidy and organised, and above all they delivered the highest quality work to an agreed price and an agreed timetable. Mario and Joanna take personal pride in the work they and their team do, and this was demonstrated many times over. MakoExpert will be my go-to company for any work my house will ever need, and I highly recommend them.
Diana D Posted on 01/11/2018 , work completed 01/11/2018
Entirely satisfactory experience
Customer Service
Quality
Value
We engaged Mako Expert to repaint the exterior of our three-storey house. Mario quoted promptly, completed the job in the timescale agreed and also arranged and liaised with the scaffold company. Both preparation and finish were excellent and Mario and his team were polite, tidy and punctual. We were particularly pleased that Mario was able to repair and make as new parts of the stonework and woodwork were very dilapidated and rotten. When work commenced we were kept informed of progress and any issues that arose. We would recommend Mako and would happily use them again.
Dillon Posted on 28/10/2018 , work completed 28/10/2018
Trustworthy, honest, professional
Customer Service
Quality
Value
MakoExpert Ltd company painted railings for me and restorated stone work. They have unique ability to restore stone work to original colour and texture. The work was done on time and to our agreed budget. First impression of trader for me was he is very good at explaining the job and delivers exactly what was agreed. Also his approach was very friendly. Job was done - excellent, I would recommend to anyone.
Ranjan, London Posted on 07/10/2018 , work completed 07/10/2018
Outstanding work and good value
Customer Service
Quality
Value
I could not recommend Mario and MakoExpert more highly. The estimate for painting the outside of our house was fair and done quickly. The Director Joanna came initially and checked in throughout. Mario is an exceptional worker who manages to combine speed with meticulous care. He is a real perfectionist including tidying up at the end of each day. He is also a good person whom we were happy to trust with our keys when we had to go away for two days towards the end of the work. They have done an outstanding job on the house and over and over again went the extra mile. If you have a job to be done, include them in your list to quote. If you choose them, from our experience, you won't be sorry.
Hemery-Howick Posted on 22/09/2018 , work completed 22/09/2018
Reliable and meticulous
Customer Service
Quality
Value
Mario painted the outside of our semi-detached house in N London. He assessed and estimated for the work promptly and professionally. He has proved quintessentially courteous and reliable. Most significantly he takes great pride in his craftmanship. The house has never been so painstakingly painted.
Anthony, London Posted on 21/09/2018 , work completed 21/09/2018
high standard, professional and thorough
Customer Service
Quality
Value
MakoExpert provided a very clear and reasonable quotation for the exterior painting of a three story terrace house. There work was supervised at ever stage including the erection and removal of the scaffolding. MakoExpert painters were hard working, tidy, affable and very polite. It was a pleasure having the around. The work was of a high standard, professional and thorough. It all went very smoothly and the work was completed within the estimated time. We would recommend them highly. Robert and Janet
robertalb Posted on 06/09/2018 , work completed 06/09/2018
Excellent Quality and Courteous
Customer Service
Quality
Value
Mario has transformed my 3 bedroom flat, correcting and repairing numerous errors left by a previous builder. Mario redid all the decorating bringing it up to an excellent standard so the flat now looks beautiful. Repainting, smoothing all the woodwork, sealing the floorboards, fixing the work surfaces. He fixed and improved so many things, largely following his intuition when discovering problems. He organised smoke sealing, plumbing and other bits and bobs. He working really hard and professionally. He was communicative and helpful. The job took longer than expected but as it was a repair job its hard to judge accurately and many new errors requiring fixing were discovered along the way. I would highly recommend him to others.
peachesandjaffa Posted on 31/07/2018 , work completed 31/07/2018
Good workman.
Customer Service
Quality
Value
Mario redecorated a flat for my daughter when the builder we used did a very poor job. Mario worked very hard, with real attention to detail. Mario was very polite, the work has been done to a high standard. It was a pleasure having him in the house. It took a bit longer than we initially expected.
Penny, Avon Posted on 01/07/2018 , work completed 01/07/2018
Professional and conscientious
Customer Service
Quality
Value
MakoExpert decorators on small toilet which was very dirty, they did an excellent job. The staff were very clear about what they would do and they accomplished everything to a very high standard.
Mark, London Posted on 19/06/2018 , work completed 19/06/2018
Prompt and professional
Customer Service
Quality
Value
MakoExpert Ltd, have done a fantastic job for us. Delivered on time to the highest standards and additional work we asked them to do over and above the initial quote. Was dealt with without any problems.
Graham, London Posted on 19/06/2018 , work completed 19/06/2018
Insulation expert
Customer Service
Quality
Value
Mako Expert was able to provide expert advice on necessary insulation for a tricky balcony located above an existing room. They seemed passionate about insulation particular, but also built a quality deck on the balcony as well.
Brian, London Posted on 25/05/2018 , work completed 25/05/2018
Professional and unique service.
Customer Service
Quality
Value
MakoExpert were professional and polite throughout the project to plaster and redecorate our entire house. Cleanliness was important to us and the workers lived up to a great standard. Work completed on schedule and we are very pleased. Joanna (MD) kept the men on task and job running smoothly.
Brian, London Posted on 15/05/2018 , work completed 15/05/2018
Great job
Customer Service
Quality
Value
Did the job on time, honest, hard-working and no problems ever since. What more can you ask? Reasonable rates too. Very reliable.
Which? Trusted Traders Consumer Posted on 05/05/2018 , work completed 05/05/2018
Excellent external wall installation/rendering.
Customer Service
Quality
Value
MakoExpert did an excellent job on a number of tasks, including external wall insulation with rendering. They responded to my email request promptly, visited the property on time the next day and provided a quote the same day. I was very happy with all of the work, which was completed on time, to a very high standard and with care and attention. Joanna the managing director responded to some additional requests promptly. The team were very flexible and worked late to complete some additional jobs. Overall I was very impressed and would highly recommend MakoExpert!
Mark, London Posted on 20/04/2018 , work completed 20/04/2018
Excellent service
Customer Service
Quality
Value
I am very impressed with MakoExpert, professional and reliable company. They are very capable of delivering any construction request. Amazing quality, approachable and top-performing. I am more than happy to recommend.
Kasia, London Posted on 20/04/2018 , work completed 20/04/2018
Bathroom refurbishment
Customer Service
Quality
Value
This is the second time I have used Mako. They have come a long way since then, but one thing has not changed, their ability to do a first class perfect job. Mario and Joanna lead a perfect team of committed professionals.
Liam F, London Posted on 19/04/2018 , work completed 19/04/2018
Professional
Customer Service
Quality
Value
Great job done. Prompt, professional and friendly guy. Let us know about everything that was happening and what had been done.
Which? Trusted Traders Consumer Posted on 18/04/2018 , work completed 18/04/2018
What a pleasure! Thank you.
Customer Service
Quality
Value
MakoExpert Ltd provided a high standard of work renovating and decorating our hallway. We are very satisfied with the job and would work with MakoExpert Ltd again.
Ewelina, London Posted on 16/03/2018 , work completed 16/03/2018
Really Excellent Work
Customer Service
Quality
Value
Mario and his team did really excellent work. They have high standards, work hard and have communicated clearly through the whole process.
Michelle, London Posted on 12/02/2018 , work completed 12/02/2018
Brilliant Job
Customer Service
Quality
Value
Mario and his team did a fantastic job of fully redecorating my house from top to bottom. Beyond that, they took on a number of repair jobs and turned their hand to just about anything that we needed to have done. They are super friendly and courteous, shaking hands with my father and our nanny, taking care of my home and even offering to make me a cup of tea one day while I was working on something in the house. The pricing process was transparent, everything was explained and agreed in advance. They delivered a big job, on time, even working a few weekends as we added in more items with a fixed deadline approaching. All in all, a very positive experience, I would highly recommend them.
Hannah K, . Posted on 01/11/2017 , work completed 01/11/2017
Fantastic Service!
Customer Service
Quality
Value
Fantastic service, polite, clean & job well done. Highly recommended.
Scott, London Posted on 24/10/2017 , work completed 24/10/2017
Exterior Decoration Victorian Terrace House
Customer Service
Quality
Value
I have no hesitation in recommending Mako Expert if you're looking for a premium and 'good natured' decoration service. Our decoration job involved co-ordinating between tenants and two owners, with one of us an absent landlord (our house is two separate flats in a Share of Freehold agreement) which isn't straightforward but this company handled it superbly. Mario is excellent at communication with strong interpersonal skills making him easy to work with and troubleshoot access issues as they arose. The decoration work appears a quality job, with care and attention to detail and plaster being used where needed and the windows given new edges. Time was taken to discuss the best paint colours and products before work began. I also appreciated that the decorators identified a problem with an exterior corroded pipe and approached me with a problem and quote to fix it. Using Mako Expert gave me peace of mind and has saved me time. Their quote was one of the most expensive we got, however, I don't think any of the other decorators we approached could have run the job as smoothly or provided such a detailed or rounded service. This is a company keen to please and go out of their way to ensure a good result. My tenants who were reluctant to have strangers in their house reported back that the Mako painters were pleasant and polite. The job was finished on time and Mario has revisited to sort out several final details. For future decoration work, I plan to use Mako Expert again.
Kylie Walker Posted on 09/10/2017 , work completed 09/10/2017
Perfectionist
Customer Service
Quality
Value
Mario is a perfectionist and it shows in his work. He is a professional. I would strongly recommend him
Sibel, London Posted on 29/09/2017 , work completed 29/09/2017
Was excellent
Customer Service
Quality
Value
Our experience of dealing with Mario and his team was excellent- A very high quality job and nothing was no much trouble we will definitely be using them again
Kathryn, Derbyshire Posted on 26/09/2017 , work completed 26/09/2017
Very meticulous and amazing
Customer Service
Quality
Value
They expertly painted and decorated a bedroom in the gothic style, including very neatly and professionally mounting wall panels. I really appreciated their attention to detail and friendly demeanour. The room was finished to a very high standard and I am very pleased by their service.
Neha, Surrey Posted on 23/08/2017 , work completed 23/08/2017
Excellent!
Customer Service
Quality
Value
Mario and his team went out of their way to accommodate us within a short time frame. Job extremely well done. Attention to detail and cleanliness at site is the 2 most appreciated about them. I am glad I found them and would use them again.
Which? Trusted Traders Consumer Posted on 23/08/2017 , work completed 23/08/2017
Excellent professional Job
Customer Service
Quality
Value
Very good and clean job. Professional and skilled team. Happy with the services.
Ramu, Surrey Posted on 23/08/2017 , work completed 23/08/2017
Amazing work!
Customer Service
Quality
Value
Everything about the work done by Mario and his team was perfect. We needed it to be done quickly due to getting our house on the market and Mario fit around this without missing anything on quality. He and his decorative art manager Boguseaw Skinder did amazing work both touching up and repainting large areas. It looks as good as new, and to top off they also managed to remove stains from wooden desks, re-varnished the outside where there was worn woodwork, fix an expanded door frame and replace bathroom silicone, which saved calling out anyone else! Thank you Mario, we will definitely use you again and recommend to others. Thank you, Josh.
Josh Rammell Posted on 08/08/2017 , work completed 08/08/2017
Definitely Amazing !
Customer Service
Quality
Value
MakoExpert Ltd Management and Team deserve all the good reviews they have on this site. The fact that they were redecorating both large residential and commercial projects before they come to us says it all.I can remark about the excellent, effective and organised teamwork, with a very tidy work ethic makes them a professional company. For my opinion as a Building Manager at Farley Court, is just to say that I am completely satisfied with this excellent outcome of painting and decorating services in our property. Fausto Realpe
Farley Posted on 18/07/2017 , work completed 18/07/2017
The trader replied (on 18/07/2017)
Dear Mr Fausto, I would like to take this opportunity to thank you and your reception team to cooperation in recently completing common parts of a large residential block at Farley Court Project.I am proud to say that you are enjoying the professionalism,quality and affordability of our painting and decorating service.We appreciated also your support and welcome you to our long list of satisfied and much valued customers. Our success comes from the continuous faith in the excellence of our service, something we are committed to and would never sacrifice. Yours sincerely. Joanna Wolowiec MakoExpert Ltd Managing Director
Exceptional!
Customer Service
Quality
Value
We can’t recommend Mario and his team enough!! We were having a full house refurbishment done and were let down at the last minute by two decorators. Mario came to the rescue at the 11th hour – and for that we are infinitely grateful. Mario's quote was reasonable. He rearranged his personal schedule to help on the job and got the work underway in less than two weeks! Right from the start Mario was professional, friendly and engaged in the project – it wasn’t just another job. He listened to what we wanted and offered good advice. His team were simply the best. They were punctual, efficient, meticulously clean, and friendly – they actually made the refurb so much fun!! The quality of work of every decorator was outstanding with real attention to detail. It's rare to find such pride in workmanship. They completed all the plastering, 'making good' of walls after a full rewire, painting the whole house and additional decorating in just two weeks - way ahead of schedule. A huge thanks to Mario and his 'A' team.
Pallavi Shah Posted on 18/07/2017 , work completed 18/07/2017
The trader replied (on 18/07/2017)
Dear Pallavi, Thank you for your feedback.It's very kind of you to take the time to post it.Your honest feelings and suggestions are a vital part of our growth. And for that, we are most grateful.The growth we’ve experienced over the years is because of customers like you, who faithfully motivate our business.We appreciate your trust, and we’ll do our best to continue our professional service for all our customers! Best regards. Joanna Wolowiec MakoExpert Ltd Managing Director
Professional , skilled painters and decorators.
Customer Service
Quality
Value
We have used Makoexpert for painting and decorating common parts of a large residential block situated in the west end. We found them to be well organised, very good quality finish to their work, reliable and pleasant to work with. They respected the terms and conditions, presented by the building management of working in the building and respecting residents privacy. The whole team was friendly and well presented in their uniform at all times. The work finished well before scheduled date.
Sloane Design Ltd Posted on 15/07/2017 , work completed 15/07/2017
The trader replied (on 17/07/2017)
Dear Jaya and Nick, I would like to take this opportunity to and thank you all for an excellent support,insightful guidance and dedication throughout this painting and decorating project and for this I am truly grateful.It has been an honor and pleasure to work for Sloane Design Ltd.The experiences gained from this commercial property have taught as many things that we truly will never forget. I understand that in the hustle and bustle of the day, I may not show our appreciation as effectively as we might. Sincerely, Joanna Wolowiec MakoExpert Ltd Managing Director
Great work and friendly team
Customer Service
Quality
Value
Makoexpert have decorated the outside of my house. The work is excellent and was carried out quickly and with care. Mario was on site many times to ensure that I was happy with everything, and they did extra jobs as requested so that the whole house now looks lovely. They were keen to listen to what I wanted and were very tidy. I will use them again soon for other work.
2009-07-06 08:54:03.617 Posted on 10/05/2017 , work completed 10/05/2017
Very Good and Reliable
Customer Service
Quality
Value
MakoExpert redecorated the exterior of our house in Kilburn (as part of a leasehold), along with separately decorating the inside of just our flat at the same time. They were total professionals throughout and Mario visited the property several times beforehand to make sure he knew everything we needed, including going out of his way to come very late in the evening on one occasion. He made the whole process very easy despite it working as two different jobs under two different contracts. Once the work started, MakoExpert had a team of people busy and completed the whole building in under 2 weeks, the quality of the work was excellent, they were very flexible, and responded very quickly to any communication throughout. I would highly recommend and would definitely work them with again.
Patrick W Posted on 07/05/2017 , work completed 07/05/2017
Total professionals!
Customer Service
Quality
Value
I had the pleasure of working with MakoExpert in February 2017 on a project to completely re-decorate my rather unconventionally shaped flat in West Hampstead (lots of stairs and curves and fiddly crevices). From the first meeting to the last day of work, Mario and his team were professional, polite and enthusiastic. They were very open to how I needed the project to be run and listened to my brief, following it to the letter, whilst adding useful and practical suggestions of their own. Their contract was detailed, very clear and comprehensive which gave me complete peace of mind that I understood what was going to happen and how. Once work got underway everybody was punctual, respectful of my property and extraordinarily meticulous in their attention to detail and quality of workmanship. Every team member took pride in doing everything to the highest possible standard, from laborious and careful preparation work to the finishing touches. I was so impressed with the standard of workmanship that I requested them to do additional work on refreshing our two bathrooms. I am so happy with the way the whole flat looks – much better than when I first moved in – and the two week process has been a pleasure to undertake with this company. Mario committed to completing this substantial job inside a specific and quite limited time frame and his team worked exceptionally hard to make sure this happened. I would without hesitation work with them again and highly recommend them.
2011-07-18 19:05:29.953 Posted on 14/02/2017 , work completed 14/02/2017
Impressive care in planning and execution
Customer Service
Quality
Value
In November 2016 Mario and his team redecorated the public areas of our London block containing 18 apartments. The work included cutting out and replacing water-damaged plaster, making good damage to woodwork, preparing and repainting woodwork, walls and ceilings on three floors, with two staircases, 18 front doors, other doors to service areas and fire escapes and the whole of the entrance lobby. Meanwhile 18 families needed to come and go with trolleys, pushchairs and bicycles and take delivery of goods and we even had one new family move in with furniture during the time the painting was being done. Everyone was impressed with the care shown by Mario's team. Their planning and preparation and the way they protected our stair and corridor carpets was faultless. Their consideration was greatly appreciated and their friendly and flexible approach enabled us to work with them at every stage to ensure that both residents and painters were happy. The results are impressive, as was the care taken by Mario to go through the building with us to make certain we were satisfied. For us it had been a major undertaking, and one we had put-off for several years because it seemed overwhelmingly complicated until we found Mario. The work was done with the minimum of fuss, to high professional standards by friendly and skilled people and we are very, very happy.
Jennifer Wearden Posted on 16/12/2016 , work completed 16/12/2016
Fast, reliable, high quality
Customer Service
Quality
Value
Mario and his team did a great job to redecorate my 2 bed flat in N London. I live abroad in Australia for work and so I needed someone reliable with good results to manage the redecorate project so new tenants could move in on time. Mario also managed to source and install some new shelving to the kitchen without my presence. Since the job is complete the property agent has inspected the job they found the work to be of a high quality. The pictures also look great. I took 3 quotes for this job, Mario was the middle quote but I'm glad to pay for the piece of mind and great friendly service. Would certainly recommend.
Which? Trusted Traders Consumer Posted on 27/11/2016 , work completed 27/11/2016
Excellent and reliable
Customer Service
Quality
Value
Mario and his team painted the outside of our three storey house and did an excellent job. The house had not been painted since we bought it 8 years ago, the plaster was crumbling and the sash windows were in a bad state. We are now the smartest house on the street! Mario was very reliable, true to his word and a pleasure to have around. We are very pleased with the outcome and would thoroughly recommend him.
Henblyth Posted on 08/11/2016 , work completed 08/11/2016
Expert decoration
Customer Service
Quality
Value
We hired Mako Expert to repaint the outside bay window of our ground floor flat. The window was in an awful state with the paint peeling, but after Mario and his team finished the job, it was completely transformed. The standard of work was to a high degree and we are very happy with the results. He was reliable, showed up on time and took care of buying all the materials needed. I would gladly recommend Mario to anyone else looking for external redecoration / painting.
Chloe M Posted on 01/11/2016 , work completed 01/11/2016
Outstanding Service
Customer Service
Quality
Value
Mako Expert are an excellent company. They wallpapered and painted two rooms in my flat along with under taking electrical work replacing lights and fittings. The work they did is superb. Such good detail and finish. They are super nice, clean, tidy and the customer service is best i have known. Mario and his team at Mako are fantastic and it was a pleasure doing business with them. Such a refreshing change. They assured me every step of the way, were straight, honest and worked over the weekend to get the job done in a quarter of the time.
Longmore Posted on 12/10/2016 , work completed 12/10/2016
Great decorator
Customer Service
Quality
Value
Mario @ Mako has just finished painting the outside of our house and two living rooms. He completed the job within the time, working over the weekend to ensure he kept to time. He is honest, trust worthy and a perfectionist. He has a great team and I enjoyed working with him. He comes highly recommended. I will definitely use him again.
Hannah Posted on 10/10/2016 , work completed 10/10/2016
What a pleasure!
Customer Service
Quality
Value
MakoExpert has just completed painting the exterior of our Victorian terrace house in Central London. Everything was perfect. First impressions of Mario were excellent, he listed exactly what needed to be done, noticing things I hadn't seen. The contract was absolutely clear about what was covered, what would happen about extras, when payments were due. The lovely team of guys showed up on the first day in their immaculate white overalls and proceeded with thorough preparation of the stucco and the many peeling railings. They were considerate and careful, taking off shoes to walk through to the back, tidying at the end of each day. Mario checked for anything overlooked at the end of each day and they were cheerfully completed. They team really was a team, each with their own special talent. One came back to replace a faulty gutter and Mario re-painted the wall where the storm had splashed mud onto it. They were a pleasure to have around. Everything was perfect and we will definitely use them again.
Caroline Posted on 21/09/2016 , work completed 21/09/2016
Painting, refinishing and repairing
Customer Service
Quality
Value
As garden designers we deal with a lot of joiners and painters, Mario will be the one that I recommend from now on. It was pretty much faultless from beginning to end. Everyone was polite, efficient, helpful and clean and did a really good job. As part of the job we had a tricky wooden conservatory roof that needed re-varnishing. Mario not only achieved this but also managed to re apply some silicon that completely got rid of a leak that had started to appear. If I have any more decorating I will definitely use Mario again. Highly recommended.
Happy Customer Posted on 20/09/2016 , work completed 20/09/2016
Decorating and plaster work
Customer Service
Quality
Value
Mario and his team were very flexible and worked around our requests and the results were fabulous. Great time keeping and delivered top quality work to budget.
Paul G Posted on 31/08/2016 , work completed 31/08/2016
recommended
Customer Service
Quality
Value
I found Mario to be prompt, courteous, and professional. He replied quickly to my original enquiry, provided a speedy quote and then did the work, ahead of time, by working on weekends. Quality of work appears good.
355385 Posted on 17/08/2016 , work completed 17/08/2016
Which? Local Review
Customer Service
Quality
Value
Mario and his team have just completed painting my house (inside and out) and I???m very happy with the result. It hadn???t been painted for over 10 years so it was in quite bad disrepair. See pics. His work is to a very high standard, preparation thorough and a great finish. He kept me informed throughout the process, did extra bits to give a better look, brought in an extra pair of hands in order to keep the job on schedule. He was always on time, courteous and tidy ??" and reasonably priced. He???s the sort of guy that will go the extra mile. I would definitely use him again and can recommend him.
clarehampson Posted on 28/04/2016 , work completed 28/04/2016
Which? Local Review
Customer Service
Quality
Value
Mario and his team painted my house (inside and out) and I???m very happy with the result. It hadn???t been done for over 10 years so it was in quite bad disrepair. See pics. He is very professional and works to a very high standard, preparation is thorough and the finish is fantastic. He kept me informed throughout the whole process, did extra bits to give a better look, brought in an extra pair of hands in order to keep the job on schedule. He was always on time, courteous and tidy ??" and very reasonably priced. He???s the sort of guy that will go the extra mile. I would definitely use him again and can recommend him.
clarehampson Posted on 25/04/2016 , work completed 25/04/2016
My Review
Customer Service
Quality
Value
Mario and his team have just completed painting my house (inside and out) and I’m very happy with the result. It hadn’t been painted for over 10 years so it was in quite bad disrepair. See pics. His work is to a very high standard, preparation thorough and a great finish. He kept me informed throughout the process, did extra bits to give a better look, brought in an extra pair of hands in order to keep the job on schedule. He was always on time, courteous and tidy – and reasonably priced. He’s the sort of guy that will go the extra mile. I would definitely use him again and can recommend him.
clarehampson Posted on 21/04/2016 , work completed 21/04/2016
Which? Local Review
Customer Service
Quality
Value
Mario has just completed his second job for me, decorating the remaining rooms in my flat. I was again very pleased with the results, and also with his professional approach to the work. He kept me informed of progress, as I rent out the flat and was usually not there. He is a reliable worker and I recommend him highly.
Bioinformatics Posted on 29/03/2016 , work completed 29/03/2016
Which? Local Review
Customer Service
Quality
Value
I used Mako Expert to repaint my flat hall and lounge. They were efficient from the first contact through to completion, did a good job within their estimated time, and took care to minimise the disruption and dirt. I found Mario to be friendly and helpful. As a result I'm about to engage them to repaint the other rooms. Mario has just completed his second job for me, decorating the remaining rooms in my flat. I was again very pleased with the results, and also with his professional approach to the work. He kept me informed of progress, as I rent out the flat and was usually not there. He is a reliable worker and I recommend him highly.
Bioinformatics Posted on 29/03/2016 , work completed 29/03/2016
Which? Local Review
Customer Service
Quality
Value
I used Mako Expert to repaint my flat hall and lounge. They were efficient from the first contact through to completion, did a good job within their estimated time, and took care to minimise the disruption and dirt. I found Mario to be friendly and helpful. As a result I'm about to engage them to repaint the other rooms.
Bioinformatics Posted on 14/02/2016 , work completed 14/02/2016
Which? Local Review
Customer Service
Quality
Value
Mako worked with us on some of our big projects in Wembley, with alot of decorating and repairing work and their services were highly professional, on time and with no disappointments. There were some delays from our side and extra jobs added in the middle but they were very easy and flexible to work with and we will be happy to use them again. Thanks.
Hama Development Posted on 25/01/2016 , work completed 25/01/2016
Very Happy
Customer Service
Quality
Value
Was recommended, work carried out quickly and to a high quality. Very trustworthy
Fr Antonio Riaccio, Stonebridge Posted on 03/01/2016 , work completed 03/01/2016
Amazing
Customer Service
Quality
Value
Very happy with the work carried out, getting in again to do another job soon.
Mr Saleem, London Posted on 02/01/2016 , work completed 02/01/2016
Which? Local Review
Customer Service
Quality
Value
Mako Expert did an amazing job at my home , I had major interior redecorating , I found their standards extremely high , they where meticulous to detail and the team reviewed their individual work at the end of each working day. Nothing was too much trouble they had great knowledge of products associated with the job and where happy to advise on decisions regarding which product was best suited. I delt with a lady called Joanna who turned out to be the business manager . She made sure I was kept up to date with the progress of my property given that I wasn't their most of the time. I found Joanna curtious and professional at all times and I had no second thoughts about leaving the keys with the tradesmen. All in all I found Mako Expert to be 100pc reliable in every way , I would have no hesitation in recommending them to friends and which local customers.
william50 Posted on 02/08/2015 , work completed 02/08/2015
Which? Local Review
Customer Service
Quality
Value
Hey Mario, is a fantastic tradesman , very professional, very punctual , he is highly skilled and has amazing finish and very helpful and listens to your needs very patiently , i would highly recommend him as it was a delight having him work for us.
jhanvee Posted on 09/06/2015 , work completed 09/06/2015
Which? Local Review
Customer Service
Quality
Value
Mako Expert did an amazing job at my home , I had major interior redecorating , I found their standards extremely high , they where meticulous to detail and the team reviewed their individual work at the end of each working day. Nothing was too much trouble they had great knowledge of products associated with the job and where happy to advise on decisions regarding which product was best suited. I delt with a lady called Joanna who turned out to be the business manager . She made sure I was kept up to date with the progress of my property given that I wasn't their most of the time. I found Joanna curtious and professional at all times and I had no second thoughts about leaving the keys with the tradesmen. All in all I found Mako Expert to be 100pc reliable in every way , I would have no hesitation in recommending them to friends and which local customers.
william50 Posted on 11/03/2015 , work completed 11/03/2015
Outstanding
Customer Service
Quality
Value
Great attention to detail, even came back to check up a week later. Definitely recommend
Mr Liam, Shaftesbury Posted on 03/01/2015 , work completed 03/01/2015
Which? Local Review
Customer Service
Quality
Value
Hey Mario, is a fantastic tradesman , very professional, very punctual , he is highly skilled and has amazing finish and very helpful and listens to your needs very patiently , i would highly recommend him as it was a delight having him work for us.
jhanvee Posted on 12/12/2014 , work completed 12/12/2014