Ingram's Removers & Storers

The team of Simo, Ray and Scott helped us move the entire contents of the house on a day where non stop torrential rain caused floods in the area. The guys were constantly cheery and extremely professional taking care of all of our valuables with a real conscientious attitude and genuine concern for our move. I can’t recommend them enough!

What a wonderful experience using Ingrams. From the very first phone call it was obvious that I was in good hands. Every communication was prompt, friendly and as promised. And the team that moved my house contents were faultless. As a very anxious customer the team were kind, considerate and extremely helpful. It’s so rare to find a company that is excellent in every department. Thank you sincerely.

We were very happy with the service we received. They were very hard working and obliging and made the move very straightforward.

When I initially contacted Ingrams Malcolm said just leave it to us and we were so pleased that we did. They came at the appointed time and on the hottest day of the summer in temperatures of 30 degrees plus they loaded our possessions onto their van. Never a complaint or grumble from this pleasant hardworking team. Rarely do you find a company of this calibre, the service was outstanding and the workforce first class. So many thanks to Malcolm and all the team for moving us without any hassle and making the experience stress free.

We used Ingrams four times in four months in moving from an Island in Scotland and a flat in Edinburgh to Lincolnshire. Malcolm and Ian Ingram set the example for their people who were all polite, helpful and superb at what they did/do. Nothing was too much trouble. They were an absolute pleasure to work with. If you rang you got a response immediate. Ditto by e-mail. If timings altered, and in our case one transaction was delayed three months, they were perfectly flexible in response. Likewise, we had an issue at the very end with a delay to entry and that was solved with no drama certainly with not with the customer. Truly suburb, and I am not easy to impress.

Apologies Malcolm & Ian - Time has flown by and l am sorry it has taken me till now to thank you and your team for their totally professional service throughout our elongated move from one side of the country to the other. The team who packed us up in Bishop Auckland back in September and those who delivered our belongings to Blackpool in July could not have been more helpful, courtious and professional not least your directors young son who kept calling me 'the gentleman' despite me advising him to call me by my first name !!! - He is a credit to himself, his parents and your firm. That said the three members of your team worked like trojans on Monday despite the soring temperatures and were more than worthy of the generous gratuity I gave them. As things worked out I was on my own on the day and the delivery was seamless not least down to their organisational skills and attention to detail, not least ensuring the pendulum was fitted correctly to our Grandfather Clock. Kindest regards to you all and we are very much obliged.

I don’t think I can find enough words to say how brilliant our experience has been with Ingrams. Due to difficulties with our house move we had a last minute moving date and they were fantastic from the minute I called them. “Yes we can” was the response I kept getting from that initial call to the last item they unloaded off the van. The office staff are polite, patient and professional. The operational staff are very accommodating, highly experienced and nothing at all was a problem. Very friendly too. As I watched them unload the items they are extremely careful and didn’t scratch a single door, wall or piece of furniture. Honestly I can’t find enough words to describe how brilliant the staff are and would highly recommend Ingram’s to anyone wanting a smooth hassle free move. With Ingrams we didn’t feel any of the moving house stress that people talk about. Thank you to all the team at Ingrams!

After almost 42years and following the death of my husband at the end of 2019 I decided to move house from Durham to the Tyne Valley. In addition my house had been seriously damaged in Storm Arwen so my stress levels were running at an extremely high level. I chose Ingrams to fo both packing and removal on recommendation of a friend. I really should not have worried! The whole operation went like clockwork! A team of three to start packing on Thursday and six on Friday to complete the move. The whole team was absolutely excellent. Friendly, polite, communicative, efficient and very professional. I just don’t know how they could be bettered. What I had dreaded turned out to be a relaxed and efficient process. Ingram’s are a very fine company and I would’ recommend them to anyone.

This is the third time we have used Ingram's to move us to different parts of the country and each time we have been very pleased with the excellent service we have received. Twice we have had to put our furniture in storage with them and the care taken with our things was outstanding. The staff are so professional, polite and helpful that it takes a lot of pressure away from a stressful situation. I thoroughly recommend the company and the services that they offer and would definitely use them again.

They say moving is one of the most stressful things you'll do and it certainly is especially when it's a big move! The team at Ingrams were amazing, really thought through the logistics that rural living bring. They were friendly, helpful and made the process a lot more enjoyable (even when dismantling a grand piano!) Whilst I don't want to move for a long time I would certainly use them again without question.