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Endorsed by Which?
Ingram's Removers & Storers
Opening Hours
Today -
- Monday 08:30–17:00
- Tuesday 08:30–17:00
- Wednesday 08:30–17:00
- Thursday 08:30–17:00
- Friday 08:30–17:00
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
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Organisations and Awards
About
Durham and Darlington's Premier Removal and Storage Company
From humble beginnings Ingram's have now evolved into a company offering a wide range of services both to the public and commercial sector alike. Established for over 60 years, we are a family managed company that prides itself on delivering a consistent quality service tailored to individual customer requirements. Being a versatile company we cater for all types of requests for removals and storage. We employ professional staff and run a modern fleet of Mercedes Benz vehicles which allows us to respond to a very wide variety of requests from our customers, quite often at short notice.
As members of the British Association of Removers we adhere to a strict code of conduct in all our dealings with customers, from their initial enquiry up to completion. Through our quality of work we have also gained British Standard EN 12522 accreditation for our professional domestic removals and storage service. We have over 40 years of membership with BAR.
What we do
Removals
- Home removals
- Storage services
More Services
- documentation storage
- packing service
- sale of packaging
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
5.0
101 reviews
Recommended
Recommended
by 100% of customers
Sort by
Friendly and professional
Customer Service
Quality
Value
Polite and patient with my very elderly mother and father throughout the move. Nothing was a problem. Gave us as family great peace of mind and everything was well planned. Took all the stress away from the family. Great people and a great service.
Customer in County Durham
, work completed
Recommended
Excellent work. Could not fault them.
Customer Service
Quality
Value
Ingrams dealt with my house move in a superb way. Malcolm was efficient and extremely helpful from my first contact. He changed arrangements at the last minute to accommodate my hospital appointment, with no fuss or complaint. The lads who did the actual move were helpful, kind, polite and took great care with my belongings. I cannot thank them enough for their consideration at such a difficult time.
Customer in Darlington
, work completed
Recommended
Absolutely brilliant from quote to completion.
Customer Service
Quality
Value
Moving house is stressful but Ingram's were just so helpful, so friendly and so professional. Ours was a three day move from a house with two flights of stairs, with a journey of two hundred and eighty five miles to a small rented bungalow we are currently renting. The weather also played its part with high winds and rain but the guys just carried on regardless. I cannot recommend them highly enough and would have loved to have them move us again when we find our new home. I just wish other professionals in the process of buying and selling were as helpful and efficient and it would be a stressed process. Thank you and take care.
Angela in County Durham
, work completed
Recommended
Fantastic service from Ingrams
Customer Service
Quality
Value
Moving is stressful but thanks to Ingrams Removals they took part of this stress away. From the initial contact and quote to getting a confirmed date to move and on the day itself nothing was a problem. Living local meant that we could pop into the depot and ask Ian and Malcolm any queries we had. When the fellas arrived on moving day they were friendly, calm, hard-working and professional. A problem with our wardrobes was resolved and communication throughout meant the loading process was quick and easy despite some heavy and bulky items down our narrow staircase. The unloading process was the same. We can honestly say they were worth every single penny and we wouldn’t hesitate to recommend or use them again if we move again.
Customer in County Durham
, work completed
Recommended
Be Warned Moving is Stressful!
Customer Service
Quality
Value
Be warned! Everybody knows moving house is stressful and that's why it's essential to have a reliable and experienced removal company looking after you. Thank goodness we chose Ingram's of Bishop Auckland to undertake our move. From meticulously packing all our belongings, moving everything into, then nine month's later, out of storage, to safely relocating everything in our new home we were in safe hands. The whole, very personable, team at Ingram's do a great job in reducing stress levels; they are professional but caring and if you want a move with less stress I have no hesitation in recommending you to get in touch!
Customer in Northumberland
, work completed
Recommended
Great work and fast
Customer Service
Quality
Value
The crew from Ingrams provided a great service for us in our move from the south coast to County Durham. The boxes for our pre-packing were supplied in good time, and the crew packed the rest swiftly and carefully, and similarly loaded the vans quickly and carefully - not a single thing lost or broken. They also completed what they had estimated as a five day move in 3 1/2 days. Email and phone communication with the office was always answered swiftly, courteously and efficiently. Thank you for all you have done for us. Much appreciated. God bless, Chris
Customer in County Durham
, work completed
Recommended
Removals and storage
Customer Service
Quality
Value
We had a complex house move combining the contents of 2 properties and relocating 250 miles away to a single property. The house buying process was relatively slow and Malcolm Ingram the Operations Manager at Ingram's was always available by phone and email to plan and negotiate the details of the move and support us. John came out to do the estimate for the move and was in charge of the team when we did move. The move went very smoothly and an item that I had put into storage earlier with Ingrams was there on the van on removals day. Dealing with Ingram's was the only part of the house buying process that I would wish to repeat, it was so organised, supportive and friendly!
Andrew in Suffolk
, work completed
Recommended
Great service.
Customer Service
Quality
Value
We used Ingrams 20 years ago and they were our number one choice for this move. The team that moved us out were really helpful and friendly. Working efficiently and without any drama. All of our worldly goods then went into storage for 5 months. Having visited the storage facility in advance we were confident that we were in good hands. On the day of moving into our new home it was a different team but just as friendly and efficient as the first team. Everything was moved in and positioned as required with not so much as a scraped wall. I hope we don’t move again anytime soon but if we do Ingrams would be the first choice again.
Customer in County Durham
, work completed
Recommended
Durham's removers of choice
Customer Service
Quality
Value
Ingrams were lovely from the first call to the last item placed in our new home. Our home move probably wasn't the easiest as we were moving from a slightly awkward location (up a lane), so it required extra removers and double loading (van load then down a lane and reload into a larger vehicle)... despite this, there were no complaints at all, just very pleasant removers who made our day go very smoothly. All the team were a pleasure to have on our moving day and we recommend they very highly. The perfect company for a relaxed, stress free house move. Thank you so much Ingrams!
Customer in County Durham
, work completed
Recommended
Excellent Company. Nothing was too much trouble.
Customer Service
Quality
Value
Right from the start when we contacted Ingram's for a quote for moving home to the actual move nothing was too much trouble. We were on the phone several times during this period as our moving date altered three times and panic sets in. The men involved in our packing and transport to our new home were efficient, friendly, hardworking and most importantly seemed to enjoy working for Ingram's which "say's it all". This is the second time we have used this Company and would highly recommend.
Customer in County Durham
, work completed
Recommended