Ingram's Removers & Storers

We moved from Teesdale to Kent but required storage for twelve months while we renovated the property in Kent. From start to finish Ingram’s service could only be described as outstanding, the estimate was spot on and packing was exemplarily demonstrated by no breakages or damages despite some our belongings being valuable and delicate. Being ex-military and having been moved from abroad and to and fro to Germany by many different removals companies some fourteen times, I would have no hesitation in putting Ingram’s firmly in a class above all the others. The staff, from Malcolm to the packers/drivers are highly efficient and motivated to provide what can be a fraught time to one of almost serenity. Quite simply the best and I have absolutely no hesitation in highly recommending Ingram’s as the choice to make. Well done Ingram’s and thank you.

In a nightmare move from Durham to Norwich (chain of 7, exchange and completion on the same day, several delays), Ingrams were the stars and there were no problems at all with the removals. This included a last-minute swap from a direct move to temporarily putting our possessions in storage and scheduling delivery at the last minute. Throughout, Malcolm Ingram showed amazing calmness and supported us in our move. The staff who did the actual removals were professional, patient, and helpful - we couldn't fault the service. And the price was less than several local competitors (particularly given that the cost of boxes was included).

Very pleased with the service provided. My goods had to be stored for a month and the were delivered in excellent condition. All staff I dealt with were helpful and polite. Both packing my goods and unpacking them after delivery to my new home were done carefully and swiftly. I would recommend anyone moving to use them.

This is an excellent company. We had a complicated house move with several threads to it. The crews were uniformally professional, courteous, and careful (as well as friendly). The price quoted was the price charged. Ingram's accommodated our additional requests in stride. They took good care of our stuff--a single coffee cup was the only casualty. I recommend them wihout reservation.

I couldn’t recommend Ingrams more highly. From the first phone call, through the removal process to the delivery Ingrams ensured everything went smoothly and stress free. Moving isn’t an easy job and is a stressful time for any customer but the guys at Ingrams made sure there was no stress whatsoever. The guys turned up and expertly packaged everything in our house including dismantling our very large Flat pack furniture. The keys to our new home came late and the guys were waiting for hours but didn’t complain once. Once the keys came everything was delivered to the correct rooms and the flat-pack furniture rebuild. After spending 2 days with the friendly guys once they left it felt that something was missing. Great job we couldn’t recommend Ingrams more highly

Throughout every aspect of a very troublesome move experience, Malcolm Ingram and his team were professional and resourceful throughout. They accommodated changes of moving dates and despite moving 200 miles were flexible in meeting ever-changing circumstances to see our belongings safely delivered. The removal team were hardworking, diligent and handled all our house contents with great care. I would have no hesitation in recommending this firm to anyone moving locally or nationally.

Very professional experience, from the first phone call to the after-sales service. Every phone call with Malcolm was so friendly and helpful. The two young chaps doing the removal were magnificent, when we were exhausted with weeks of packing, they just took over with reassurances that everything was fine. They moved so much, some really heavy furniture, cheerfully and without a word of complaint. Thanks guys, it was worth every penny.

Outstanding service in our two stage plus storage move from Durham to Holt. From Mr Ingram’s home visit and estimate to the job completed, we continued to be amazed by the efficiency, courtesy, helpfulness, willingness and cheer …the sheer professionalism of all involved. We were in totally safe hands with people who cared about us and our worldly goods. Nothing was a trouble eg refitting our washing machine, tv etc.. Ingram’s delivered the perfect move. We chose the firm because of a personal recommendation. We would particularly like to thank Mr Ingram for his superb organisation from estimate to diary co ordination etc. We would like to congratulate Simo’s team. How the trio managed to pack all our books and collections had to be seen to be believed…and they were so caring too. They are heroes. Simo and Ray delivered to Holt. Again they made us feel secure, significant and even stimulated by their approach. They made us feel our move was the most important thing they had to do. Mr Ingram also checked to make sure we were happy with our move. And…over the moon! Thank you Ingram’s, we would 100% recommend you to everyone. Indeed we have and we will. Continue to flourish. You are truly an exceptional firm. Denis and Mary L.

I used Ingrams for a house move from a bungalow to a 2nd floor flat with a lift. The service I received from the initial telephone enquiry with Malcolm to the men waving goodbye at the end of a long day was just superb. Friendly, polite, intelligent and a hardworking trio of experienced guys called Cameron, Adam and Brad made my moving day stress free. They displayed good humour and a helpful attitude throughout. Total professionalism came as standard. This is an excellent company to use and I cannot recommend Ingrams highly enough.

From the initial phone call for a quote to saying bye to the crew from our new home the service was excellent. All queries answered immediately with utmost courtesy by Malcolm who is totally professional and also easy to communicate with. Cameron visited to do the quote with the same courtesy and professionalism. The crew on actual moving dates worked extremely hard and nothing was too much trouble. They made the whole experience stress free. Highly recommend this company