Overall my experience with Marathon was excellent. I felt like I was dealing with a small enough team of people who knew about my job, and was not dealing with a large company who were not aware of me when I rang. I found the office team to be helpful and approachable. Luke and Jack did a great job with the fitting of my new front door; they were very helpful, polite and professional, taking the time to do the job properly rather than getting it done as quickly as possible and leaving. I have used Marathon previously and will definitely use them again. The only negative I would mention is that it took a lot longer for the door to arrive than I had initially been advised and it would have been good to have received a call informing me of the longer than usual wait. However, it well worth the wait as the front door looks so smart and I have had several very good comments from neighbours and family.