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Endorsed by Which? Trusted Traders

Marc Voss Property Solutions (MVPS)

Profile thumb marcs van
5.0

64 Reviews

About

ABOUT MVPS:
25+ years of experience. I am a skilled and dedicated tradesman who is punctual, polite and professional. I undertake all aspects of property improvement including any area of carpentry and joinery. I design and fit kitchens and bathrooms. I project manage jobs from start to finish with qualified tradesmen for plastering, tiling, plumbing, electrical work, painting and decorating. I am proud of the good reputation I have built over the years with much of my work coming from personal recommendation.

WHY CHOOSE MVPS:
Friendly. Professional, Reliable, Experienced, Knowledgeable and work finished to Perfection. .. Words not typically associated with property maintenance companies, but those frequently used by my customers to describe my services. I have worked on the famous Blackpool Tower Ballroom, The Curve Theatre, Tusmore Estate Buildings Project and The Nevil Holt Hall Project. My business is built on quality, reliability and accountability, with a professional and responsive approach.

What we do

  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Granite Worktops
    • Kitchen tiling
    • Kitchen worktops
  • Carpenters

    • Joinery and carpentry
  • Bathroom fitters

    • Bathroom design services
    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom suppliers
    • Bathroom tiling
    • Bathroom Installation
  • Painters and decorators

    • Interior decorating
    • Painting contractors
    • Exterior decorating
  • Flooring services

    • Wood flooring installation
    • Laminate Flooring
    • Floor repair
  • Doors

    • Timber doors
    • Bi-fold doors
    • French doors
    • Front door
  • Loft and property converters

    • Loft Insulation
  • Property refurbishment contractors

  • More Services

    • site management
    • project management
    • contract management

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
64 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Simply the best!
Customer Service
Quality
Value
Marc is the consummate professional. In my full house renovation, he managed the entire project, as well as completing the parts of the job that required his skills. When other tradesmen were needed, he scheduled them, and they arrived, like clockwork. Their standard of work was just as excellent as Marc's own. The whole project ran to time. Marc always kept a sharp eye on the budget and his ongoing communication with me was second to none. I have never known a builder who combines excellence not only in his trade, but in all aspects of project management and communication. Trace was every bit as professional and efficient on the administrative side. You expect such large projects to have some stresses, but Marc and Trace made my life so easy, there were no stresses at all. It was a real pleasure working with Marc and Trace. Both are total professionals who produce excellent quality in everything they do, showing care and consideration to the customer every step of the way. I could not have wished for a better builder and project manager – a true partner, who made my life easy by taking complete responsibility. I would give them 6 stars if I could!
Customer in Leicestershire Posted on 18/10/2021 , work completed 15/10/2021
Lacking in business courtesy
Having been recommended through Which Trusted Traders I emailed Marc Voss Property Services, through there website regarding some alterations to a small office space in May of this year. Unfortunately he/they failed to respond. In anticipation that there may have been a backlog due to the pandemic, an issue with the website, or an error by myself I sent a polite email to the enquiries@ email address (as per their contact us details on the webpage) repeating the request I’d submitted online. Unfortunately I still didn’t get a response. Not even a courtesy acknowledgement. Obviously I can’t rate any work quality or value but I can acknowledge my disappointment in the lack of Customer Service.
Customer in Nottinghamshire Posted on 23/09/2021 (Reviewer did not use service)
The trader replied (on 09/10/2021)
I would like to take this opportunity to apologise that your email has slipped through the net. Unfortunately, I was in hospital during the period of your enquiry and my wife who works behind the scenes (on top of her own job) with regards to new enquires has missed this. She has asked me to pass on her apologies. I am sure you can appreciate, she was pre-occupied trying to care for me, as much as Covid restrictions allowed, looking after our children, continuing with her own job whilst maintaining our family home. I hope from the reviews you have read from our customers, you can see this truly was a one off, impacted by myself being in hospital. I hope you have now been able to get the work completed, however, if you still require a quotation, please do not hesitate to contact me. Marc
The trader replied (on 09/10/2021)
I would like to take this opportunity to apologise that your email has slipped through the net. Unfortunately, I was in hospital during the period of your enquiry and my wife who works behind the scenes (on top of her own job) with regards to new enquires has missed this. She has asked me to pass on her apologies. I am sure you can appreciate, she was pre-occupied trying to care for me, as much as Covid restrictions allowed, looking after our children, continuing with her own job whilst maintaining our family home. I hope from the reviews you have read from our customers, you can see this truly was a one off, impacted by myself being in hospital. I hope you have now been able to get the work completed, however, if you still require a quotation, please do not hesitate to contact me. Marc
Paint and Repair
Customer Service
Quality
Value
Marc repaired and painted rendering on the front of the house, painted a Georgian door surround, and arranged for a roof replacement over the door. It was a thorough job, very pleased with the work and Marc's prompt arrival. Thanks again Marc
John in Leicestershire Posted on 21/07/2021 , work completed 11/07/2021
The trader replied (on 09/10/2021)
Thank you John for taking the time to write a review. Truly happy you are pleased with the finished project. Thank you for your kind comments. If you ever require any further work with anything, please do not hesitate to get in touch. Marc
wonderful new kitchen
Customer Service
Quality
Value
After Marc transformed my lounge 3 years ago, I had no hesitation in asking him to do my kitchen. It was another complex job with everything needing replacing and some unusual requests such as a new aluminium bi-fold window, real brick tiles etc. Marc organised the whole job very efficiently ensuring that everyone involved: plasterers, brickies, window fitters, plumber and electrician were available when needed and all did a brilliant job. Marc and his apprentice Adam did a great job with the painting, brick tiles, carpentry and kitchen fitting and were always cheerful, mindful of the fact that I worked from home and making sure that everything was left as tidy as possible in the evening. Marc was also happy to fix other things around the house and also made sure he came back for the finishing touches. I am delighted with the results and love my new kitchen!
Customer in Leicestershire Posted on 01/07/2021 , work completed 11/06/2021
The trader replied (on 09/10/2021)
Thank you for taking the time to write such a lovely review. It was a pleasure to be back working with you. Great to see the lounge still looking beautiful and for you to say how you still love it! Equally great to hear you are happy with your now completed kitchen. I hope you have many happy times cooking and enjoying your new kitchen/diner area. I look forward to working with you again in the future. Marc
New Kitchen
Customer Service
Quality
Value
Marc is a wonderful builder. I live in a bungalow and the building work involved moving the kitchen to the bedroom to provide more space and turning the old kitchen into a bedroom. The work was multifaceted Marc with his wife Trace carefully planned and executed every step of the way. The work involved a moving and installing a new boiler, new electrics, new plumbing, installation of new kitchen cupboards, integrated units, quartz work tops, flooring and kitchen island. Marc succeeded in creating my dream kitchen. He provided good advice as to what materials should be used and what would work best in the kitchen. Marc and is assistant did the majority of the work but where he had to bring specialists such as a plumber, electrician and work top fitters he ensure that they were of a high calibre. He treated the project as he was working on his own home. Marc started when he said he would start and he overran by just a few days. That was an amazing achievement since the work was carried out in Covid lockdown and delays were caused as a direct consequence of Covid. The only outstanding work was the delivery and installation of a combi microwave which was significantly delayed due to the pandemic. This has now been installed. The work was done to a very high standard and was clearly planned and co-ordinated. Marc kept me in the loop and was always very helpful. I would thoroughly recommend him and would definitively use Marc again.
Carolyn in Nottingham Posted on 04/05/2021 , work completed 26/02/2021
The trader replied (on 09/10/2021)
Thanks Carolyn for leaving such a great review, much appreciated. Lovely to hear you are so happy with your completed kitchen and how you would also recommend me to others. I look forward to working with you again in the future. Marc
Brilliant - just the person you want for your building work
Customer Service
Quality
Value
We wanted to re-floor 3 inter-connecting rooms and hall in our house with engineered wood. Changes made by previous owners meant that floor levels differed slightly room to room, a potential problem for this kind of material. We had never done this sort of thing before so needed someone who could talk us through how to resolve this problem. Marc came and did a survey, understanding exactly what we wanted and suggesting how he would approach the work. He measured up, described different options for the wood, suggested suppliers and quickly sent an email estimate for the work with dates for his availability. When COVID struck, Trace was soon in touch to tell us how timing for the work would be affected. In fact, Marc and Trace were always available by phone and email for updates, something we really appreciated. The work went smoothly, all problems solved and we have exactly what we wanted. The floor throughout looks great. Attention to detail in the finishing, site cleared and cleaned, final bill as estimated, these things are important as well and you couldn't ask for more. We would have no hesitation in recommending Marc and Trace.
Customer in Leicestershire Posted on 24/11/2020 , work completed 29/10/2020
The trader replied (on 09/10/2021)
Thank you for taking the time to write such a great review. Lovely to read how happy you are with the completed work. Great to hear you would recommend me to others too. Thanks again Marc.
A real gem
Customer Service
Quality
Value
We were apprehensive about the challenge of refurbishing a shower room with a significant black mould problem but right from the first contact, Marc and Trace put our minds completely at rest. Trace is a calm and efficient organiser and Marc, ably assisted by Adam, is a skilled professional who took every challenge in his stride. Marc started the job just before lockdown and completed it as soon as regulations allowed, taking every precaution to ensure we stayed Covid-secure. We're delighted with the results.
Customer in Leicester Posted on 30/10/2020 , work completed 15/06/2020
The trader replied (on 09/10/2021)
Thank you for taking the time to write review. Your comments are greatly appreciated. Myself and my wife make a great team, she works behind the scenes with the communication with our clients and I work upfront, hands on. Really pleased to read you are happy with your completed refurbished shower room. Marc
Problem others thought 'impossible' was solved by Marc Voss
Customer Service
Quality
Value
Our stairs had a dangerously insecure top newel post, as assessed by a Local Council survey. We approached a number of contractors; none would quote, because of the position of the post in our late-C18 building. Marc was the last tradesman to see it. He identified the problem, offered a solution that seemed to us very practicable and in keeping with the 'beamed' construction of the property, and at a surprisingly reasonable price. Because of the danger to my wife that the defect created, he was keen to do the work as soon as possible. He came specially on the Saturday before Christmas, brought a beautiful piece of 'finished' solid oak and secured it, first to the newel post and then to the beamed structure of the floor below, in a manner no-one else had thought possible. A week or so later my wife stumbled, and would certainly have fallen down the stairs if the newel post had not been strengthened by this skilled and technically-creative tradesman. Throughout, his main concern was to create speedily a safe bannister for us, even when it meant inconveniencing himself. His attitudes of concern and helpfulness are shared by his wife who assists in the admin of the company. A thoroughly delightful couple in all respects. It has been an outstanding pleasure to do business with Marc Voss Property Solutions.
Customer in Leicestershire Posted on 06/02/2020 , work completed 21/12/2019
The trader replied (on 09/10/2021)
Thank you for taking the time to write such a lovely review. You were an absolute pleasure to work for. I am so pleased the newel post has given you the confidence and security you required. We are always here and will continue to support you as and when required. Yourself and your wife are a lovely couple. Thank you for commenting on my wife too, she is the back bone of the company behind the scenes and prides herself on her communication skills. Marc
Dedicated Work
Customer Service
Quality
Value
Marc Voss is an excellent, multi-skilled builder. In the latter part of 2018, our challenge was to bring a dated 1930s house into the 21st century. Marc was able to help us transform this house into a modern, light space, drawing from his broad range of talents. Where expertise outside his normal remit was required, he would source those trades as necessary. His wife, Trace, with her exemplary communication and organisational skills supported him, and indeed us, throughout the entire project. They work very much as a team. We had walls opened up, RSJs inserted, damp floors dug out to considerable depth, refilled and a DPM inserted, loft hatch relocated and loft re-insulated & boarded out, walls stripped of plaster back to the brick, extensive carpentry carried out, including new doors and surrounds, kitchen and bathrooms rebuilt, laminate floor laid, etc etc. Marc was tireless and dedicated and spent some nine months with us, renovating our now lovely house. He’s a talented man.
Customer in Cambridgeshire Posted on 03/11/2019 , work completed 02/10/2019
The trader replied (on 04/12/2019)
Thank you for taking the time to write a review and for all the positive comments you have made. This was big project and one I enjoyed from start to finish. To take a property back to bare brick and then build it back into a home is not something I get the opportunity to do very often. However, when required, as in this instance, the results are amazing and made doing this process so worth while. Thanks also for mentioning Trace, she works hard behind the scenes but is a crucial part of my business. Thank you again for your fantastic review of work I completed for you on your now completed home. Marc
Great work for our en suite
Customer Service
Quality
Value
Marc did a fantastic job at transforming our en-suite into the dream bathroom! We had the room tiled, painted, and new floor, shower, toilet and basin installed - including switching from double to mixed tap for basin. Everything looks and works outstandingly! We are so pleased with the result and will for sure go back to Marc for other jobs in the future.
Customer in Leicestershire Posted on 21/10/2019 , work completed 25/09/2019
The trader replied (on 24/01/2020)
Thank you so much for taking the time to write such a lovely review of the work I have completed for you. Great to read how you describe the completed job as you now having your 'Dream Bathroom'. I would be more than happy for you to contact me in the future should you require and further work to be completed in your home.