Marc Voss Property Solutions (MVPS)

MVPS recently completed a kitchen renovation at my property. From start to finish the level of service was excellent. At all times Marc kept me fully informed of progress, and was happy to be flexible in working around my schedule. There were no hidden costs and all work was completed on time. The final product was to an excellent standard. If any future work is required I will be engaging with Marc as a first port of call.

Marc is the consummate professional. In my full house renovation, he managed the entire project, as well as completing the parts of the job that required his skills. When other tradesmen were needed, he scheduled them, and they arrived, like clockwork. Their standard of work was just as excellent as Marc's own. The whole project ran to time. Marc always kept a sharp eye on the budget and his ongoing communication with me was second to none. I have never known a builder who combines excellence not only in his trade, but in all aspects of project management and communication. Trace was every bit as professional and efficient on the administrative side. You expect such large projects to have some stresses, but Marc and Trace made my life so easy, there were no stresses at all. It was a real pleasure working with Marc and Trace. Both are total professionals who produce excellent quality in everything they do, showing care and consideration to the customer every step of the way. I could not have wished for a better builder and project manager – a true partner, who made my life easy by taking complete responsibility. I would give them 6 stars if I could!

Having been recommended through Which Trusted Traders I emailed Marc Voss Property Services, through there website regarding some alterations to a small office space in May of this year. Unfortunately he/they failed to respond. In anticipation that there may have been a backlog due to the pandemic, an issue with the website, or an error by myself I sent a polite email to the enquiries@ email address (as per their contact us details on the webpage) repeating the request I’d submitted online. Unfortunately I still didn’t get a response. Not even a courtesy acknowledgement. Obviously I can’t rate any work quality or value but I can acknowledge my disappointment in the lack of Customer Service.

Marc repaired and painted rendering on the front of the house, painted a Georgian door surround, and arranged for a roof replacement over the door. It was a thorough job, very pleased with the work and Marc's prompt arrival. Thanks again Marc

After Marc transformed my lounge 3 years ago, I had no hesitation in asking him to do my kitchen. It was another complex job with everything needing replacing and some unusual requests such as a new aluminium bi-fold window, real brick tiles etc. Marc organised the whole job very efficiently ensuring that everyone involved: plasterers, brickies, window fitters, plumber and electrician were available when needed and all did a brilliant job. Marc and his apprentice Adam did a great job with the painting, brick tiles, carpentry and kitchen fitting and were always cheerful, mindful of the fact that I worked from home and making sure that everything was left as tidy as possible in the evening. Marc was also happy to fix other things around the house and also made sure he came back for the finishing touches. I am delighted with the results and love my new kitchen!

Marc is a wonderful builder. I live in a bungalow and the building work involved moving the kitchen to the bedroom to provide more space and turning the old kitchen into a bedroom. The work was multifaceted Marc with his wife Trace carefully planned and executed every step of the way. The work involved a moving and installing a new boiler, new electrics, new plumbing, installation of new kitchen cupboards, integrated units, quartz work tops, flooring and kitchen island. Marc succeeded in creating my dream kitchen. He provided good advice as to what materials should be used and what would work best in the kitchen. Marc and is assistant did the majority of the work but where he had to bring specialists such as a plumber, electrician and work top fitters he ensure that they were of a high calibre. He treated the project as he was working on his own home. Marc started when he said he would start and he overran by just a few days. That was an amazing achievement since the work was carried out in Covid lockdown and delays were caused as a direct consequence of Covid. The only outstanding work was the delivery and installation of a combi microwave which was significantly delayed due to the pandemic. This has now been installed. The work was done to a very high standard and was clearly planned and co-ordinated. Marc kept me in the loop and was always very helpful. I would thoroughly recommend him and would definitively use Marc again.

We wanted to re-floor 3 inter-connecting rooms and hall in our house with engineered wood. Changes made by previous owners meant that floor levels differed slightly room to room, a potential problem for this kind of material. We had never done this sort of thing before so needed someone who could talk us through how to resolve this problem. Marc came and did a survey, understanding exactly what we wanted and suggesting how he would approach the work. He measured up, described different options for the wood, suggested suppliers and quickly sent an email estimate for the work with dates for his availability. When COVID struck, Trace was soon in touch to tell us how timing for the work would be affected. In fact, Marc and Trace were always available by phone and email for updates, something we really appreciated. The work went smoothly, all problems solved and we have exactly what we wanted. The floor throughout looks great. Attention to detail in the finishing, site cleared and cleaned, final bill as estimated, these things are important as well and you couldn't ask for more. We would have no hesitation in recommending Marc and Trace.

We were apprehensive about the challenge of refurbishing a shower room with a significant black mould problem but right from the first contact, Marc and Trace put our minds completely at rest. Trace is a calm and efficient organiser and Marc, ably assisted by Adam, is a skilled professional who took every challenge in his stride. Marc started the job just before lockdown and completed it as soon as regulations allowed, taking every precaution to ensure we stayed Covid-secure. We're delighted with the results.

Our stairs had a dangerously insecure top newel post, as assessed by a Local Council survey. We approached a number of contractors; none would quote, because of the position of the post in our late-C18 building. Marc was the last tradesman to see it. He identified the problem, offered a solution that seemed to us very practicable and in keeping with the 'beamed' construction of the property, and at a surprisingly reasonable price. Because of the danger to my wife that the defect created, he was keen to do the work as soon as possible. He came specially on the Saturday before Christmas, brought a beautiful piece of 'finished' solid oak and secured it, first to the newel post and then to the beamed structure of the floor below, in a manner no-one else had thought possible. A week or so later my wife stumbled, and would certainly have fallen down the stairs if the newel post had not been strengthened by this skilled and technically-creative tradesman. Throughout, his main concern was to create speedily a safe bannister for us, even when it meant inconveniencing himself. His attitudes of concern and helpfulness are shared by his wife who assists in the admin of the company. A thoroughly delightful couple in all respects. It has been an outstanding pleasure to do business with Marc Voss Property Solutions.

Marc Voss is an excellent, multi-skilled builder. In the latter part of 2018, our challenge was to bring a dated 1930s house into the 21st century. Marc was able to help us transform this house into a modern, light space, drawing from his broad range of talents. Where expertise outside his normal remit was required, he would source those trades as necessary. His wife, Trace, with her exemplary communication and organisational skills supported him, and indeed us, throughout the entire project. They work very much as a team. We had walls opened up, RSJs inserted, damp floors dug out to considerable depth, refilled and a DPM inserted, loft hatch relocated and loft re-insulated & boarded out, walls stripped of plaster back to the brick, extensive carpentry carried out, including new doors and surrounds, kitchen and bathrooms rebuilt, laminate floor laid, etc etc. Marc was tireless and dedicated and spent some nine months with us, renovating our now lovely house. He’s a talented man.