Grain Plumbing & Heating

My old cylinder had a crack and was leaking a lot, so I urgently needed to have it replaced. Mark responded very swiftly: people came on the day I called, I had a quote sent the following day (Friday) and the new cylinder was fitted on Monday all day, and they came back on Tuesday to secure a piece with a wooden frame (extra security). The water was back to running properly on Monday evening, and had hot water on Tuesday morning. I am very pleased with their responsiveness and professionalism (I appreciated that they answered my call on Sunday and addressed my concerns), and the engineers that came to do the work were very nice, and really made the effort to keep the disruption to a minimum. Thank you to Ash who took the time to explain and answer all our questions. Very nice and efficient! It wasn't a cheap job, but in line with what I was expecting in terms of price. The professionalism and quality of the work make it a good value.

Mark from M.W.Grain Plumbing and Heating came highly recommended. I called him early one morning and he visited same day, and carried out the work requested in a very professional and competent manner. It’s great to have solid, and experienced engineers who carry out their work with no fuss, and provide a superb and excellent service to their customers. Thoroughly recommended and 100% reliable !

Mark goes the extra mile and then some. My boiler developed a leak which was going into the electrics. I contacted Mark mid / late afternoon as a long shot for any chance of a repair that day, hopefully the next day. Not only did Mark (who was in the area) call in and diagnose the problem, but travelled to 2 stockists across the busy city centre at the evening rush hour to get the part, fitted it and left at approaching 7.00pm leaving me with a fully working boiler. Beyond happy!! Invoiced exactly as he estimated despite the time it eventually took. I will be very pleased to both recommend Mark and use him again.

Mark installed a new boiler for me at one of my rental properties. I was very happy with the service provided and completed the job quickly. The tenant is also happy with the new boiler.

We've had mark visit for a job before and have always been very satisfied with the service received. Very polite and professional, highly recommended to all

Mark is exactly what you need in a plumber. Quick completion, updates and competitively priced. He looks after all our rentals and homes. After years of unreliable shoddy work, he’s a godsend to anyone with boilers to service and plumbing that can go wrong. Put simply, best trades person I have ever dealt with. Trustworthy and reliable.

My gas boiler stopped working on a freezing cold day. I called Mark and he came that day. He didn't leave until he had chased up the part needed for the necessary repair and fitted it into the boiler. He worked quickly and professionally and didn't leave until he was sure that the boiler was functioning properly again. I can't praise Mark enough for responding quickly to this emergency and making sure that I had heating and hot water again.

Mark stepped up to provide a temporary repair to our heating system valve leak, managed to source the part from Germany when it was found to be unavailable in the UK and then successfully fitted the part. Mark took the trouble to contact me out of hours and provided updates to the work being done. Much appreciated. Would recommend!

Mark Grain has completed a couple of urgent jobs for me recently. Firstly, after a water leak from a broken pipe in the bathroom he responded within the hour to isolate the leak and returned the next morning to finalise the work and replace a faulty valve. The second job involved resolving a fault on the boiler over the weekend. Both jobs were completed promptly and effectively.

Investigation to locate leak, inside the house. Provision and installation of new taps, new wash basin waste pipe and outside tap. Only a couple of days to wait for a quote and then the same for getting the jobs done. All work done in one day. Professional, efficient and friendly.