Grain Plumbing & Heating

We've had mark visit for a job before and have always been very satisfied with the service received. Very polite and professional, highly recommended to all

Mark is exactly what you need in a plumber. Quick completion, updates and competitively priced. He looks after all our rentals and homes. After years of unreliable shoddy work, he’s a godsend to anyone with boilers to service and plumbing that can go wrong. Put simply, best trades person I have ever dealt with. Trustworthy and reliable.

My gas boiler stopped working on a freezing cold day. I called Mark and he came that day. He didn't leave until he had chased up the part needed for the necessary repair and fitted it into the boiler. He worked quickly and professionally and didn't leave until he was sure that the boiler was functioning properly again. I can't praise Mark enough for responding quickly to this emergency and making sure that I had heating and hot water again.

Mark stepped up to provide a temporary repair to our heating system valve leak, managed to source the part from Germany when it was found to be unavailable in the UK and then successfully fitted the part. Mark took the trouble to contact me out of hours and provided updates to the work being done. Much appreciated. Would recommend!

Mark Grain has completed a couple of urgent jobs for me recently. Firstly, after a water leak from a broken pipe in the bathroom he responded within the hour to isolate the leak and returned the next morning to finalise the work and replace a faulty valve. The second job involved resolving a fault on the boiler over the weekend. Both jobs were completed promptly and effectively.

Investigation to locate leak, inside the house. Provision and installation of new taps, new wash basin waste pipe and outside tap. Only a couple of days to wait for a quote and then the same for getting the jobs done. All work done in one day. Professional, efficient and friendly.

This is the second time we have asked Mark to visit us to look at our problems as he impressed us on his first visit with his reliability and overall knowledge, As before, he kept us informed of his availability and on the agreed day his time of arrival. We had a list of various plumbing jobs for him which we duly handed over and then left him to it. Thankfully he set about efficiently working through the list without an any qualms nor any further input from us. The list of jobs was soon finished to our satisfaction and to a certain extent our admiration. Mark was no trouble and I can recommend him especially to the more mature members who like myself have very little DIY knowledge of domestic plumbing.

Very good service, very helpful Documents supplied electronically which is amazing. Quick response and great guy to work with Definitely use next time

My toilet cistern had been leaking slightly into the bowl for a while but suddenly got much worse and was refilling every ten minutes. Mark called by at very short notice even though he had a very busy schedule; he happened to be in the neighbourhood so he came to have a look. He was going to book me in but decided to take the tiles off the concealed cistern there and then to see what the problem was. He took extreme care with the tiles, making sure the flexible sealant was not going to cause the bathroom mirror to crack. I had a replacement siphon / flush valve ready to go so Mark cut that to size and took extreme care with the existing cradle that fits on top. He fitted the siphon and this stopped the water trickling straightaway. Mark said he would source some flexible grey sealant and call by later in the afternoon to reseal the tiles. He did indeed call by and took great care to ensure the sealant blended in with the existing sealant and grout. So this was all sorted in no time – same day – excellent quality work. My parents were due to come a few days later for my son’s graduation so it was really nice to have this sorted in time. It’s clear that Mark takes pride in his work and he was keen to make sure I was happy with the work. I thoroughly recommend him.

Mark came in on the shortest of notices, attended twice by stretching his schedule to fit us in, and fixed our boiler swiftly. Absolutely and highly recommended!