I invited a number of quotes for a new replacement system boiler complete with smart thermostat. Mark was one who quoted and was competative as he is a sole trader and therefor VAT exempt on his turnover. We agreed a start date and payment terms and he duly arrived on the agreed date. The old boiler (some 40 plus years) was an old cast iron unit and very heavy located in a cupboard on the landing. He enlisted the help of a friend to remove it successfully. He organised scaffolding to access the outside roof to install the new flue and removed the old steel flue system. The new boiler was installed with neater pipework and the boiler condensate routed to the outside via a pump as the boiler is not on an outside wall. The smart thermostat was one he had not used before and it gave him some headscratching but he persevered and with the help of a friend had the unit working OK. The installation took a day longer than estimated but the end result was totally satisfactory. If you want a plumber that you can rely upon to do a good job in a friendly manner and explain all that he is doing then Mark is your man to employ.

I recently moved into my house and was confronted with a new boiler that needed to be connected to a smart app to work. Not helpful as it took 2 weeks to get an internet connection and I also have personal experience of this heating app and didn’t want it again. I found Mark through a local news magazine and rang him requesting a female friendly control panel. After the initial visit to assess the job he duly disconnected the existing system and installed a very female friendly control panel which I am very happy with. He also cleared the airlock in the water pipes... job done! I found Mark to be friendly and helpful and would definitely call upon him again in the future

Mark serviced our boiler. Competitively priced; came when agreed and did a thorough job. Would definitely call on again and would recommend.

Mark has carried out a number of gas heating jobs for me recently, boiler service, replacing a faultly motorised valve, installing new raditors and fernox magnetic cleaner. From the first time I met Mark it felt like I knew him for years. In my experience, finding quality tradesmen who are friendly, honest, reliable and professional is a rare thing, Mark ticks all these boxes. Thanks!

Mark has just fitted a new Worcester 38CDI combi-boiler into our home and a very professional installation was carried out on time, at a very competitive price. He was very helpful when quoting, recommending types of boiler and explained in detail what work was involved in removing old and installing new. I would recommend Mark as a very experienced and trustworthy engineer, who I shall use in future for annual servicing.

Checked for boiler fault. Returned with new circuit board. Fitted part and fault resolved. Mark was considerate, turned up when he said he would, problem sorted. Also excellent value.

Mark fitted a new combi-boiler in my mums house. He gave her a fully detailed summary of all work to be undertaken, estimated price and the timeframe the work would take to complete prior to the job. All of which he was true to his word. He was professional and trustworthy. He explained exactly what the job involved and was happy to explain anything or answer any questions my mum had. There was a blockage in the radiator system and Mark came back an extra day ...and stayed all day ..until it was sorted. The house is now lovely and warm and two radiators that havnt worked in a long time are now working perfectly! Mark has a natural manner about him that makes you feel completely confident in his work. He is very friendly and chatted to mum a lot..in fact she will miss seeing him everyday so she is very happy that he is going back one last time ! I would recommend Mark to everyone and I can completely understand why he is a Which Trusted Trader. Mark is awesome!