Endorsed by Which?

Direct Maintenance Contractors

5.0

75 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

About

Direct Maintenance Contractors is a Cardiff based family business established in 1999 servicing Cardiff and the Vale.
We aim to provide customers experience, quality and value for money for all projects. We can provide customers with testimonials and referrals for works completed . We are also endorsed by the Federation of Master Builders nr 47200.Our extensive experience allows us to provide our customers with a wide range of works to include;-

Alterations

Refurbishments

Extensions

Bathrooms

Tiling , wall and floor

Roofing

Windows and Doors

UPVC fascias and gutters

Rendering and plastering

Internal and external decoration

Conservatories

Easy living adaptations to include grab rails, ramps , walk-in showers.

Try us we aim to complete your project on time and within budget.

What we do

  • Building construction contractors

    • Building construction management
    • Porches
  • Builders

    • Extensions
    • Plastering
    • Conservatories
    • Building services
    • Curtain walling
    • Garage conversions
    • Guttering repair services
    • Loft conversions
    • Porches
  • Plumbers

    • Emergency plumbing services
  • Painters and decorators

    • Interior decorating
    • Exterior decorating
    • Painting contractors
    • Wallpapering
  • Flooring services

    • Ceramic Tiling
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen tiling
    • Kitchen worktops
  • Tile fitters and showrooms

    • Bathroom tiling
    • Floor tiling
    • Kitchen tiling
  • Carpenters

    • Joinery and carpentry
  • More Services

    • builder

Customer reviews

Why you can trust these reviews

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5.0
75 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Another excellent job!
Customer Service
Quality
Value
This is the second occasion we have had work carried out by this company. After being so pleased with our first encounter, when we needed more work to be done on our house, they were definitely our first choice. They are so organised about the quote, schedule of work and communication which we really like. The people who did the actual work are professional and polite and very skilled at what they do. We have no hesitation in recommending the company.
Customer in Cardiff Posted on 30/11/2025 , work completed 29/11/2025
Repair and renovate complete chimney
Customer Service
Quality
Value
Martin provided a full, detailed and competitive quote for all the work required on my chimney. When the work began I was given good notification of arrival times and what to expect. All the team involved were professional, courteous and considerate to us and our neighbours. The work was carried out to a high standard and any questions or concerns about the work were explained in full and dealt with. Overall they were a pleasure to have at our home and I would have no hesitation in recommending Martin and his team.
Customer in Cardiff Posted on 12/10/2025 , work completed 09/10/2025
Excellent work and communication
Customer Service
Quality
Value
Prompt response to initial query. Communication and updates from Martin excellent throughout. Whole team carried out work to a high standard and were considerate, friendly and very tidy. This was the second time the team had carried out work for us and I would definitely approach them for any future work needed. I have no hesitation in recommending the company.
Customer in Cardiff Posted on 04/10/2025 , work completed 01/10/2025
House Repairs and re-render
Customer Service
Quality
Value
Martin was one of 3 companies to visit to make recommendation on repairs to my 1930's semi. He was very knowledgeable and clearly advised on his recommendations for the repair work, including removing a section of render, inserting brick ties and reinforcement mesh and rendering. The quality of the repair is excellent and the new render matches in very well to the existing. The team were very clean and tidy in their work and answered any questions I had. The price was also very competitive. Would definitely use again.
Customer in Vale of Glamorgan Posted on 13/09/2025 , work completed 29/08/2025
Re-rendering of rear walls to property
Customer Service
Quality
Value
We engaged this company to conduct work on our 1930s semi-detached house. We needed the original render to be removed as it was in very poor condition. Replacement render would then need to be applied. Martin responded promptly to our initial enquiry and visited our home to advise us. We were very impressed with his knowledge and his recommendations. We were provided with a quote for the work, which we promptly accepted. Martin then contacted us very soon afterwards with the date for commencement and the expected duration of the work. The team turned up promptly every day, and we were very impressed with their professional demeanour and their hard work. The final outcome exceeded our expectations, and it looks great. We would have no hesitation in recommending this company and will certainly approach them for any future work on our house.
Customer in Cardiff Posted on 19/08/2025 , work completed 08/08/2025
A very professional service
Customer Service
Quality
Value
We employed Direct Maintenance to paint and carry out various repairs to the outside of the house. We were impressed by the professional service - Martin was easy to contact, kept us updated and visited regularly while work was in progress. His team were reliable, courteous and keen to do a good job, and the work was completed ahead of schedule. I would definitely use the company again.
Customer in Cardiff Posted on 22/07/2025 , work completed 21/07/2025
Pleased with the results
Customer Service
Quality
Value
Direct maintenance contractors provided a fast quote and good service. I had a range of things needing fixing in my new home, including woodwork that needed replacing and blown double glazing. They had it all sorted within a few weeks. Will definitely consider using their services again in the future.
Customer in Cardiff Posted on 30/06/2025 , work completed 15/06/2025
Miscellaneous property repairs
Customer Service
Quality
Value
Very prompt friendly and reliable service. Martin always returns or answers his calls. I would highly recommend Direct Maintenance
Customer in Cardiff Posted on 26/06/2025 , work completed 06/06/2025
Maintenance and redecoration of rear elevation of house
Customer Service
Quality
Value
I found this company through the Which? Trusted Traders site, and received a prompt reply to my initial email enquiry. Following Martin's visit to my house everything ran very smoothly and rapidly. Work was carried out to a high standard and within the projected time frame. The paperwork was thorough and billing efficient.
Customer in Vale of Glamorgan Posted on 17/05/2025 , work completed 07/05/2025
Remove old cement and replace with new.
Customer Service
Quality
Value
Martin and his team were nothing short of excellent they arrived on time, and left the job in a tidy condition on completion. This entailed removing old rendering and re-rendering the same. The job was completed in two weeks and cleaned up every day and left tidy.🤗 The scaffolders place the scaffold as needed and removed it soon after the job was complete.🤗 We would certainly have them again and would also recommend them to others.
Customer in Vale of Glamorgan Posted on 14/04/2025 , work completed 01/01/2025
excellent response and work
Customer Service
Quality
Value
called Direct Maintenence contractors with a bathroom issue after checking Which Trusted Traders. They responded quickly and diagnosed problem and came up with a solution. They came when they said they would and completed the work effectively.
Customer in Cardiff Posted on 10/03/2025 , work completed 06/03/2025
Highly Recommended
Customer Service
Quality
Value
Martin explained the job when I asked him what I wanted. I was more than pleased with the finished work. It was extremely clean and tidy. The team came on time. There was no unexpected costs. I wouldn't hesitate to use them again. I would recommend this company definitely. If I need more work done, Martin would be the first person I'd call.
Which? Trusted Traders Consumer Posted on 17/10/2024 , work completed 01/10/2024
Highly Recommend
Customer Service
Quality
Value
Highly recommend this company. Martin reached out to help me in an inspiring way. His help and advice were much appreciated. His team Thomas and Mike are without a doubt second to none. The workmanship is beyond excellent. Martin and his team are deserving of praise and recognition. Martin is professional, experienced and approachable. The work carried out was to sort a repair to the bath and installed a tiled bathroom floor the bathroom is transformed. They were clean and tidy workers.
Which? Trusted Traders Consumer Posted on 17/10/2024 , work completed 09/10/2024
Stair rail and architrave
Customer Service
Quality
Value
We’d been struggling to find a trader prepared to add a pigs-ear style stair rail to our loft and tidy up a door frame. Direct Maintenance Contractors agreed to do it and completed the work beautifully for us. They were also very friendly and left the house spotlessly clean. I’d definitely recommend them.
Customer in Cardiff Posted on 10/10/2024 , work completed 10/10/2024
Chimney renovation, new guttering and facias, gable end renovation.
Customer Service
Quality
Value
I have used this company twice this year and am very pleased with the work that has been completed. Martin and his team showed good communication,excellent standard of work, friendliness, turning up when they say they are, leaving the site clean and tidy, so are easy to recommend.
Customer in Vale of Glamorgan Posted on 13/08/2024 , work completed 10/08/2024
Excellent rendering work
Customer Service
Quality
Value
Direct Maintenance came recommended and I have no hesitation recommending their services now I’ve experienced them firsthand. Martin was reliable from the point of contact, turning up as arranged and providing a prompt and agreeable quote for external rendering works to a Victorian terraced property. Once Martin and his team commenced the job they uncovered a bigger repair job than anticipated. All repair work was carried out to ensure the stonework and lintels were structurally sound prior to rendering. Martin kept me updated with progress throughout as the job did take longer than thought. The rendering and external decoration was carried out to a very high standard leaving an excellent finish. The job took two months in total and I can say all of the team including Tommy, Mike, Matt, Millie and Joe were a pleasure to have around. They all worked to a high standard taking great care. They liaised well with neighbours which was appreciated as the work affected both sides with it being a terraced property. I have no doubt that I’ll be using Martin and his team again for future works.
Customer in Vale of Glamorgan Posted on 05/08/2024 , work completed 05/08/2024
Excellent work
Customer Service
Quality
Value
Martin turned up as arranged to give an estimate for painting the external render of our block of flats. Estimate was quickly received and accepted. Mathew, his painter, arrived at the agreed time and worked diligently to complete the task. Mathew was a very pleasant young man and his work was faultless and tidy.
Customer in Cardiff Posted on 02/08/2024 , work completed 31/07/2024
Fixing ceiling and flooring after water damage
Customer Service
Quality
Value
Martin and his team were fantastic. They were prompt in providing a quote and the work was carried out in a quick, timely manner but nothing was rushed and all the work was done to an excellent standard. We were on holiday at the time, but he kept us informed as well as my mum who was checking in every now and then. We also wanted some extra work doing in the hall which we decided last minute and they were more than happy to help and it didn't delay the process at all. I couldn't recommend Martin and his team enough. I'll be using them for all future jobs. It's great to know a team who can provide a variety of services and will do an excellent job. Thanks again Martin and team!
Customer in Cardiff Posted on 20/06/2024 , work completed 19/06/2024
Extension Roof Repairs
Customer Service
Quality
Value
Martin and his team provided excellent and friendly service - from diagnosing the cause of a long running water ingress problem to quotation and then delivery - new lead flashing and re-rendering of one side of the house. Staff we very friendly and the work is of excellent quality.
Customer in Cardiff Posted on 05/06/2024 , work completed 31/05/2024
Quality repointing of chimney stack
Customer Service
Quality
Value
DMC repointed a chimney stack. They were prompt in providing a quotation and were able to start the work reasonably quickly. I was kept well informed about progress and the work was completed efficiently and on budget. Only time (and winter weather) will show whether the repointing resolves the damp penetration problem but I have confidence in the quality of their work.
Customer in Cardiff Posted on 14/05/2024 , work completed 14/05/2024
House Maintenance
Customer Service
Quality
Value
Martin and his team carried out various home maintenance work for us including roof tile replacements, render repairs, gulley benching repair, kitchen tile floor repair, rejuvenated our hardwood draining board and painting several rooms, all to a very high standard. Throughout the process from quote to completion we were kept informed at all stages, and we are extremely pleased with the work done by Martin, Tom, Michael and Millie. They arrived promptly each day and tidied up at the end. We would have no hesitation in recommending DMC and would happily use them again.
Customer in Cardiff Posted on 09/04/2024 , work completed 18/12/2023
Extension
Customer Service
Quality
Value
Martin and his team helped us replace a derelict Victorian lean-to with a new extension. They carried out demolition of the collapsing lean-to, and built a new flat-roof extension that included French windows, a bathroom, and an area for our washing machine and tumble dryer. They were professional, knowledgeable, clean, and open, with good communication throughout the works, delivering a high quality build.
Customer in Cardiff Posted on 26/03/2024 , work completed 22/09/2023
The trader replied (on 27/03/2024)
Thanks for your kind words it was a pleasure to build the extension even though it was disruptive for you while we carried out the works
Experienced builders with an excellent standard of work
Customer Service
Quality
Value
We needed a lintel replacing in the center of our home due to excessive deflection. Martin and his team were able to carry out the work quickly, cleanly and with minimal disruption for such a big job. Scaffold was erected, the ceilings were lifted and everything was handled with extreme care. While things were quick, nothing was rushed. We are extremely happty with the results and would use Direct Maintenance Contractors again happily (and indeed, we already have).
Customer in Cardiff Posted on 27/02/2024 , work completed 05/02/2024
The trader replied (on 07/03/2024)
Hi I’m glad you’re happy with the finish. You now have floors that are level
Friendly and efficient
Customer Service
Quality
Value
I engaged DMC to update my lounge. Right from the onset Martin was helpful and friendly explaining clearly what needed to be done to achieve the result I was seeking. The costings were clear and the work was done to a high standard and everything was left tidy. One important consideration for me was that Martin and his workers were dog friendly and were careful when they needed to access the outside tap to always close the side gate. Given by the number of cases of missing dogs where they disappeared when builders left the gates open, this was a very important plus for me.
Customer in Vale of Glamorgan Posted on 19/01/2024 , work completed 24/01/2016
Boarding out the Attic
Customer Service
Quality
Value
I contacted Martin a few months ago regarding having the attic boarded out. He came, assessed the job and issued an estimate of the cost. I was then contacted at a later date with a commencement date. This started on 3rd Jan 2024. Tom and Michael ( aka "Tom and Jerry") were the tradesmen, accompanied at a later date by their female apprentice Millie. What can you say? Their workmanship exemplary, very friendly, worked full days, tidied up after themselves, and the result a marvellous boarded out attic along with a fitted wooden step ladder. I would thoroughly recommend this company. I'm sure that I will be calling upon this company for any future work at my property Total A TEAM!!
Customer in Vale of Glamorgan Posted on 13/01/2024 , work completed 10/01/2024
The trader replied (on 05/03/2024)
Hi I thank you for your review and I’m glad your happy with the outcome of your loft space Martin