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Trusted Traders

Direct Maintenance Contractors

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5.0

37 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

About

Direct Maintenance Contractors is a Cardiff based family business established in 1999 servicing Cardiff and the Vale.
We aim to provide customers experience, quality and value for money for all projects. We can provide customers with testimonials and referrals for works completed . We are also endorsed by the Federation of Master Builders nr 47200.Our extensive experience allows us to provide our customers with a wide range of works to include;-

Alterations

Refurbishments

Extensions

Bathrooms

Tiling , wall and floor

Roofing

Windows and Doors

UPVC fascias and gutters

Rendering and plastering

Internal and external decoration

Conservatories

Easy living adaptations to include grab rails, ramps , walk-in showers.

Try us we aim to complete your project on time and within budget.

What we do

  • Building construction contractors

    • Building construction management
  • Builders

    • Extensions
    • Plastering
    • Conservatories
    • Building services
    • Curtain walling
  • Plumbers

  • Painters and decorators

    • Interior decorating
    • Exterior decorating
  • More Services

    • builder

Customer reviews

5.0
37 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Very good work
Customer Service
Quality
Value
Martin did a very good job in rebuilding and making safe a stone pier outside the front of our house. I am very pleased with the result. I have used Martin on a number of jobs during the last 18 months or so. I have found him to be approachable, friendly and reliable. His work is of a very high standard.
Customer in Cardiff Posted on 22/05/2020 , work completed 10/04/2020
Whole house renovation, completed to a high standard.
Customer Service
Quality
Value
Martin and his team have done an amazing job with our renovation. After having problems with our previous builders, he had a big task on his hands, not just finishing a whole house renovation but also rectifying shoddy work from the previous builder. He provided us with a very detailed quote; due to our tight budget he sat down with us and discussed ways we could save money to get the job done without cutting corners. He was upfront with us about any additional costs as and when they arose. Where we were unsure about details regarding finishes, the advice given always turned out to be spot on. We will definitely be using him again for more work in the future. We cannot recommend him more highly.
Customer in Cardiff Posted on 24/04/2020 , work completed 11/03/2020
Amazing!
Customer Service
Quality
Value
Martin and his team completed a full bathroom renovation. Martin kept me updated throughout and was always open to any questions I had. The team worked efficiently and kept the place as clean as they could which was amazing. We were never in the house because of work being so busy but Martin was happy to communicate via text/emails and calls. We trusted them with our house and they were respectful. Martin helped clear the old bathroom out and dealt with it for us which was great as we weren't sure where to dispose of everything. Martin also did some work in our kitchen and came back to fix a leak that was taking place in the bathroom - he immediately fixed it with no issues. I would definitely recommend them to do any work to your house. Thank you Martin & team for the great work you did!
Customer in Cardiff Posted on 08/03/2020 , work completed 14/02/2020
Quick attendance, fair fix.
We had a leak from the bath plug, the waste pipe was leaking due to poor materials when installed. The plumber arrived quickly after arranging an appointment, kept good telephone communication as I was away at work, with options for a fix - one short term, minimal impact, and one longer-term but with work needed to gain access to the affected area (which was my expectation). We opted for the easiest fix, rather than pulling up skirting boards and tiles to gain access. Plumber provided good advice, my wife reported that he was nice and respectful.
Andreas in Cardiff Posted on 03/02/2020 (Reviewer did not use service)
Renovation of living room
Customer Service
Quality
Value
Martin and his team constructed a new doorway; filled in a large gap from previous open plan; leveled the floor at the end of the room and other smaller jobs. Lastly the room was painted. The work was completed as agreed in the schedule and as per budget. At our initial meeting with Martin, he listened to what we wanted and gave us practical advice. He is always friendly, honest and professional. Whilst the work was being undertaken Martin was always on hand to review progress and responsive to discuss any changes or additions. Also he kept us informed of what was happening. He and his team worked very well together, cleaned up daily and generally kept the disruption to a minimum. Towards the end there was one minor job which took a few goes to resolve and thumbs up to Martin he saw it through until we were satisfied.
Customer in Vale of Glamorgan Posted on 17/12/2019 , work completed 12/12/2019
Guttering repair and adjustment
Customer Service
Quality
Value
Came round quickly to evaluate the job. Quote arrived the next day which was very clear about the work to be done. He also phoned me to explain his recommendations. The price was fair and he committed to get the work done quickly. The team turned up promptly on the specified day. They were polite and performed the work to a high standard. I am pleased with the result and would recommend them highly.
Customer in Cardiff Posted on 06/12/2019 , work completed 25/10/2019
Pleased to find versatile local help
Customer Service
Quality
Value
Martin promptly gave us a quote that we considered fair. He and Mike patiently replaced the guttering with our particular extra specifications though the weather was against them. We are pleased the work is done and Martin has told us to let him know at once if anything goes wrong. We look forward to having his help with other projects and are happy to recommend him.
Verified Customer Posted on 13/08/2019 , work completed 12/08/2019
Repair of damaged rendering
Customer Service
Quality
Value
Dealing with Martin Crowley was efficient and straight. He called around promptly and presented a competitive quote and starting date. The old rendering was stripped and re plastering was carried out in stages having regards to weather conditions. The work was neat and everything was left in a very tidy condition. We felt confident dealing with this company, and we are completely satisfied with the work.
Customer in Cardiff Posted on 03/06/2019 , work completed 17/05/2019
From the initial quote to completion Martin and his team were exemplary.
Customer Service
Quality
Value
Martin arrived early for both the quote and to carry out the work so didn’t leave us wondering if these builders would actually arrive or not! Martin stated that the work - which was ripping out a built-in wardrobe, encasing a downpipe and plastering to match existing work, would take 2 days. The first thing they did was to cover bedroom furniture and then protect the flooring through to the hallway. Material was removed using 40 litre builders’ gorilla tubs. After removing the protective covers, the whole area was wiped down & vacuumed! (Yes I have the photos of the builders on their knees) At one time there were three builders on site and all respected our home, neighbours and the communal area carpets and lifts of the apartment block. We loved the final completed work – I will use this company again.
Customer in Cardiff Posted on 25/04/2019 , work completed 18/04/2019
Great work, helpful and efficient.
Customer Service
Quality
Value
Martin was very helpful and friendly when he came to quote for the repair work needed, due to a water leak and a roofing problem. The work was carried out very quickly and to a high standard. Would definitely recommend.
Customer in Cardiff Posted on 01/04/2019 , work completed 01/04/2019
Great Communication and Quality of Work
Customer Service
Quality
Value
Martin and his team were excellent. Communication was perfect as was the quality of the work and punctuality. He even came in on a Saturday morning to finish up the works after the Bath Store messed us about with deliveries. I would highly recommend Direct Maintenance Contractors.
Customer in Cardiff Posted on 25/03/2019 , work completed 16/03/2019
Very Happy
Customer Service
Quality
Value
We're very happy with the work Martin and his team completed. The quote was very reasonable, they were able to start promptly and the work they've completed is neat and tidy. They've taken down an old brick wall and replaced it with a fence and repointed a stone wall, all to a very high standard. We were impressed with the care and attention to detail they applied, and also the way the engaged with our elderly neighbours to make sure they were happy with the work as it was being undertaken. Would be very happy to use them again.
Customer in Cardiff Posted on 21/03/2019 , work completed 21/03/2019
Prompt and Efficient Service
Customer Service
Quality
Value
I engaged Direct Maintenance Services to undertake some repair works to the roof of the shed in my garden because it had been damaged during a period of stormy weather. I was keen to use a local contractor and made some enquiries on the internet. DMS were local and had a good reputation. They came to the house shortly after I contacted him and provided me with a quotation within 24 hours. I considered the quotation to be reasonable and I accepted it. The work was carried out some 10 days later - it would have been carried out earlier if it had not snowed. 3 workmen came to the property on the morning of 05.02.19 and had completed the work by lunchtime. DMS contacted me during the morning to say that an additional piece of work was required. I was very pleased with the standard of the work carried out.
Customer in Cardiff Posted on 05/03/2019 , work completed 05/02/2019
Trustworthy & Efficient
Customer Service
Quality
Value
Direct Maintenace were contracted to fix significant water damage under my boiler at a very competitive price. The job was completed ahead of schedule and to a good standard. I am pleased with the outcome and would recommend them to friends.
Customer in Cardiff Posted on 05/02/2019 , work completed 31/01/2019
Very courteous
Customer Service
Quality
Value
We had faulty bath tap that was not repairable. Martin provided a quote the next day, which we accepted to include new bath taps, wash basin taps & wastes. Tom & Mike was very neat & tidy throughout the works, very courteous.
Irene, South Glamorgan Posted on 25/01/2019 , work completed 25/01/2019
Direct and Repair Leak
Customer Service
Quality
Value
After one call, a quick response and visit to my home the source of the leak was detected and I was advised what needed to be done and how much the work would cost. Next day the team arrived on time explained what they would do, got on with it, finished and then checked for any sign of leakage. All OK. Water and plumbing is normally messy but this team, Mike and Tommy worked tidy. I was advised to wait about a week before redecorating a water stain, just in case.
Customer in Vale of Glamorgan Posted on 16/01/2019 , work completed 16/01/2019
Excellent all round business.
Customer Service
Quality
Value
I employed Direct Maintenance Contractors to sort some damp in hallway. They were very neat and tidy, each day they cleaned up very respectable. I asked them for a quote for new interior doors. Mike & Tom were superb. They do what they say they can do to a high standard and turned up every day until work was complete.
John, South Glamorgan Posted on 10/01/2019 , work completed 10/01/2019
Exellent Job
Customer Service
Quality
Value
As I stated in a previous review, I had Direct Maintenance in to decorate all the rooms in my home. They also installed a new boiler, new wooden flooring in the lounge and dining room and new work surfaces in the kitchen. As in the previous work undertaken for me all work was first class , professional and a credit to their company. I cannot recommend them highly enough.
Customer in Rhondda Cynon Taff Posted on 07/12/2018 , work completed 20/11/2018
Top Job
Customer Service
Quality
Value
Renewed bathroom - including new floor cover and wall tiles. Done to agreed budget. Workman were punctual, pleasant and considerate. The work done was entirely satisfactory.
Brian J, Posted on 26/09/2018 , work completed 26/09/2018
Thank you
Customer Service
Quality
Value
I want to thank you for the work you undertook on the chimney and missing tiles of my home. The work was up to the standard that I had expected and had read on Which? trusted traders
Dyrinos Posted on 06/08/2018 , work completed 06/08/2018
The trader replied (on 06/08/2018)
Thank Dyrinos for you kind words. All positive feedbacks are relayed back to my staff.
First Home
Customer Service
Quality
Value
Martin and his team were professional from beginning to end, with Martin arriving early for the quote and his team always being on time. They did a range of work for me in my first home- tiling, new shower, extractor fan, plastering, removing asbestos and knocking down a cupboard. The work completed was done to a high standard and I was regularly updated by phone, email and text as I wasn't living at the property when the work was being completed. Being a first time buyer, single female, I would highly recommend Direct Maintenance Contractors- professional, helpful and friendly.
Amy Winter Posted on 27/06/2018 , work completed 27/06/2018
The trader replied (on 06/08/2018)
Thank you Amy for your kind words. It was a pleasure to work for
Great workmanship
Customer Service
Quality
Value
I have use DMC on a number of occasions and I have always found them reliable, professional, honest and trustworthy. Standard of work is first class.
Anthony, Gwent Posted on 12/04/2018 , work completed 12/04/2018
Reliable and efficient
Customer Service
Quality
Value
I contacted DMC to carry out an urgent repair job on a stone garden wall. Martin was very quick to review the damage and to quote for the work, and his team were able to undertake the repairs soon after. The work was carried out quickly and expertly and I was delighted with the result. I would certainly recommend DMC for efficient and VFM building work.
JOHN DAVIES Posted on 03/04/2018 , work completed 03/04/2018
Trusted traders & Excellent work
Customer Service
Quality
Value
We were luckily to find Direct Maintenance Contractors! They focused on the quality of the work and the price was fair. They were very professional and asked me to inspect the work on a daily basis. I highly recommend this company!
Lee Cardiff Posted on 16/03/2018 , work completed 16/03/2018
Very professional finish
Customer Service
Quality
Value
Excellent work, cleaned up well. Prompt service & a fair price.
David Vaughan, South Glamorgan Posted on 20/02/2018 , work completed 20/02/2018
Brilliant company
Customer Service
Quality
Value
On the strength on a small job this company undertook for me, I had them completely replace my bathroom, including floors and walls, shower cubicle and tiling. They saved the toilet, wash basin and cupboards for reuse. In all aspects they were professional, helpful and clean and tidy. They came on time, usually 08:30 and asked my to inspect the work on a daily basis. Mike and Tom, who carried out the work were a brilliant team. Having had work carried out in the past by other people, I cannot praise or recommend this company highly enough - they are a breath of fresh air.
Val Spence, CF38 Posted on 16/02/2018 , work completed 16/02/2018
A Job Well Done
Customer Service
Quality
Value
My wife & I have no hesitation in recommending Martin and Direct Maintenance Contractors to other potential customers. We find the accessibility of Martin to be unusual and particularly welcoming in this call centre world. The personal touch is important when one is worried over an issue. The actual diagnosis of the problem, the correction of the issue, the speed and efficiency of the work was impeccable.
Robjon Posted on 28/11/2017 , work completed 28/11/2017
Prompt and professional
Customer Service
Quality
Value
Advised necessary works, works carried out to a high standard. Excellent knowledge shown, excellent workforce.
Which? Trusted Traders Consumer Posted on 20/11/2017 , work completed 20/11/2017
Excellent work
Customer Service
Quality
Value
Martin arrived on time to investigate a leak from the shower into the lounge. After carrying out various tests he found the source of the problem and arranged for workmen to come the next day. Again they arrived on time and completed the work, leaving the bathroom clean and tidy. They made recommendations to assist us in preventing the problem occurring again. In all areas they were polite, professional and efficient. I was so impressed, I intend to use them next year to redecorate my home.
Valerie Posted on 18/11/2017 , work completed 18/11/2017
Lovely Job
Customer Service
Quality
Value
Great job - very pleased. Nothing too much trouble, would fully recommend this company.
Janet, South Glamorgan Posted on 13/11/2017 , work completed 13/11/2017
Professional in all works
Customer Service
Quality
Value
This business is a ray of "light" clean, tidy & professional to the end. Martin & the boys produced a conservatory that we adore & love. So happy we gave them more work to provide fence & concrete paths.
Phillip, South Glamorgan Posted on 09/11/2017 , work completed 09/11/2017
Excellent, first class
Customer Service
Quality
Value
First class all-round job with a nice clean up when completed.
Ken, South Glamorgan Posted on 07/11/2017 , work completed 07/11/2017
Highly satisfied customer
Customer Service
Quality
Value
Redecorated my flat in Cardiff. Excellent work, everything. most satisfactory
MR LLewellyn, Somerset Posted on 30/06/2017 , work completed 30/06/2017
Excellent and extremely helpful.
Customer Service
Quality
Value
Martin at Direct Maintenance sorted out a leaking issue with our Bathroom and resolved the problem when other business could not solve the problems.
Maxine Malik, South Glamorgan Posted on 01/05/2017 , work completed 01/05/2017
Excellent !!
Customer Service
Quality
Value
I had a leak in the roof of my bedroom of my bungalow, he came straight out on a Sunday to secure the leak, until he could return once agreed by insurance company, job was done promptly and without any problems. Would definitely use again and recommend.
Codell, South Glamorgan Posted on 20/02/2017 , work completed 20/02/2017
Outstanding work that exceeded expectations
Customer Service
Quality
Value
External repairs to roof and walls (mixed steel sidings and concrete render), cleaning, sanding and repainting of all external walls and roof including rust management.
Anon Posted on 16/10/2016 , work completed 16/10/2016
A friendly, reliable, high quality service
Customer Service
Quality
Value
New fascias and guttering, new down pipes, new PVC shed door and window fitted, new shed roof. New bathroom basin taps and bath taps fitted, some carpentry repairs, outside of house painted.
Happy Customer Posted on 01/09/2016 , work completed 01/09/2016
New roof
Customer Service
Quality
Value
Good job
Anonymous Posted on 19/08/2016 , work completed 19/08/2016