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Masons Moving Group Limited

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4.9

44 Reviews

About

Masons Moving Group are a Wales based, family run, trusted and respected, UK and Worldwide removals and storage company with over 100 years of service of moving and storing homes and businesses throughout Wales, across the UK and around the world. Our experience puts us as one of the longest standing and most trustworthy moving and storage companies in the UK, so you can trust Masons to get the job done safely, securely and efficiently.

Masons are a member of the British Association of Removers (BAR), and work steadily to achieve the highest standards of customer service as required by the BAR’s Code of Practice.

Our pricing is competitive and services are varied to suit all needs. Our storage facilities have recently been refurbished and now offer state of the art, 24/7 storage solutions. For cost-effective, express removals and storage, Masons have recently introduced the NEW Mobile Move & Store service that brings your Storage Vault directly to your door.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • storage
    • load the van
    • boxes

Customer reviews

4.9
44 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
House move
Customer Service
Quality
Value
I was very impressed by the service I received when moving, house last month. The men were most helpful and did all that was required, they were very polite and efficient and I recommend them most highly.
Customer in Vale of Glamorgan Posted on 24/03/2020 , work completed 28/02/2020
Great service all round.
Customer Service
Quality
Value
Masons provided an excellent service for our move from Llantwit Major to Monmouth. A full packing service was carried out including a pickup from storage. The crew were both experienced and professional in their work. Everything arrived at our destination and was unloaded with a minimum of fuss, I would definitely recommend Masons for any move.
Customer in Monmouthshire Posted on 19/03/2020 , work completed 13/03/2020
Absolutely satisfied
Customer Service
Quality
Value
Moving from my former home at a somewhat age disadvantage, Masons made the whole experience as stress-free experience as possible. Everyone involved concentrated on making the move as easy as possible for me and certainly took the whole manoeuvre in their stride. Highly recommend.
Customer in Vale of Glamorgan Posted on 17/03/2020 , work completed 20/03/2012
Could not have asked for a better experience of moving across country
Customer Service
Quality
Value
The Masons company should be very proud of their staff. From the first contact to our completed move they were very professional and caring. The plans to move were very complicated resulting in a very late completion date but Masons were still able to allocate time for us. The packing was done very well everything arrived here in good order. The removal team could not have been more helpful and patient with our requests and rebuilt shelving, cots, beds etc. The quote we had for our 3 day move was very good considering how many staff were involved. I can’t recommend them highly enough, moving can be very stressful but Masons took the strain for us and we are very grateful!
Customer in Dorset Posted on 27/02/2020 , work completed 13/02/2020
Quality and professionalism
Customer Service
Quality
Value
First class service from providing an accurate initial quote, flexibility in changing circumstances through to polite and accommodating managers and staff. Moving is a stressful time but Masons were a key ingredient in making it a success, were great value for money and I commend them completely.
Customer in Cardiff Posted on 15/02/2020 , work completed 17/01/2020
Professional, trouble-free move
Customer Service
Quality
Value
We chose Masons to move us from South Wales to Shropshire, and they were a good choice. The guys were friendly, polite, and did an efficient job.
Customer in Shropshire Posted on 29/01/2020 , work completed 10/12/2019
Excellent service
Customer Service
Quality
Value
Fast efficient service. Packaged kitchen and breakables on Day 1 everything dismantled and boxed then arrived the following day all items unpacked placed in correct rooms. Great pleasant staff made the days easy to deal with nothing but praise for the team. Very impressed with the way they dealt with the piano and pictures.
Customer in Carmarthenshire Posted on 16/12/2019 , work completed 29/10/2019
Move from Newtown, Powys to Cardiff
Customer Service
Quality
Value
Masons provided the most reasonable quote for moving from Newtown to Cardiff. The move went well, packing and hauling to storage taking two days followed by move from storage to new home a fortnight later. All employees were helpful and careful. On reporting missing components of an exercise bike the company checked their vehicles and premises and offered full recompense for the missing items. A good reputable company.
Customer in Cardiff Posted on 14/12/2019 , work completed 30/10/2019
Great Company
Customer Service
Quality
Value
This is the second time I have used Masons and they did not disappoint. From the first phone call to make arrangements until the day of moving the service was first class. Very polite and efficient during our phone conversations and home visit. The day of the move could not have been smoother. The four removal men involved could not have been more helpful and friendly, nothing was too much trouble for them. We arrived in Barry from Bristol and they were on the go again straight away. They put together all my beds and furniture without any problems. I recommend Masons 100%
Customer in Vale of Glamorgan Posted on 13/12/2019 , work completed 18/11/2019
House move
Customer Service
Quality
Value
A reasonable service just two small let downs. Late arrival to start the removal and not enough room on the lorry to fit everything, luckily I managed to squeeze the rest into my car.
Customer in Cardiff Posted on 13/12/2019 , work completed 25/10/2019