Masons Moving Group Limited

Masons moved us from Barry, Wales to Clacton, England, collecting our belongings on 24 June and delivering them the following day. The removal team were lovely, friendly, efficient and extremely hardworking throughout. They handled everything with care and made what could have been a very stressful move go smoothly. Their pricing was reasonable for a cross-country move over two days, and the back-office and administrative staff were also very friendly and helpful throughout the booking and moving process. We were very pleased with the service and would happily recommend Masons.

Used Masons for my dad’s move following the great service they provided me with back in January! The 2 guys were just brilliant, very friendly, approachable and polite and loaded/unloaded efficiently and took great care with our possessions. From the initial quote to putting everything into place here, everything went smoothly and we were kept informed all along the way Can’t recommend highly enough!!!

Picked up furniture day before and delivered next day. Very friendly helpful and tidy. No time wasting just got on with the removals. Very friendly guys. Communication with the office was great always helpful and friendly. I would definitely use Masons again. The cost was very good and one of the lowest quotes I had.

The booking process was straight forward and professional. The 2 man removal team arrived at the scheduled time. Basically, we were only moving large items of furniture which made the whole process easier. The van was loaded without any dramas, and within 80 mins we ready to leave. We arrived at our new home (2 hrs drive away) before 12.30 pm. By 2.00 pm, the van had been unloaded and furniture placed in the rooms of our choice. We could not believe how professional and quickly the removal team were. Totally helpful throughout the day. Would have no hesitation in recommending this company and would definitely use again. A big thank you Masons and its employees for all the help given.

Excellent support provided throughout the relocation process. Interaction with Masons staff from the initial survey through to delivery was positive, professional and efficient. Met fully my expectations. Strongly recommend this service provider.

From beginning to the end the moving service was superb. Initial survey was carried out in a timely and efficient manner. The surveyor was very knowledgeable and helpful in giving advice for the move. The quote was provided promptly and was competitive with other quotes we obtained. The moving out day was great the guys, particularly Carl and Craig, were very efficient and handled all our belongings with care and packed dedicates such as TVs, pictures, etc. well without any damage. The moving in day was just as good, Carl and Craig, with everything placed where we wanted with no issues. All our belongings arrived as they left with no damage. I can't praise the team enough they made what can be a stressful thing easy as could be. Many, many thanks.

From start to finish, Masons provided an excellent service. We also opted for their packing service, which I would highly recommend. Gavin, Dean, and James handled both the packing and the move, and their professionalism throughout was exemplary. They packed all of our belongings with great care and worked tirelessly to ensure we moved out on time and were settled in with the essentials as quickly as possible. I would not hesitate to use this company again and would highly recommend this family-run business to anyone planning a move. A huge thank you to the team for making the entire process so straightforward and stress-free.

No problems at all, they arrived on time and complied with my plans as to where to put everything. The job was carried out efficiently and by two very cheerful and pleasant removal men and all in all it was a very satisfactory morning and a job well done. I would not hesitate to recommend Masons to anyone in the future

Thank you for your compassion and professionalism moving me from my home of 40 years which was a difficult day. Both crews on Friday and Saturday were so understanding, accommodating and considerate. Many thanks!

We have used Masons for house removal and storage and found the team very professional with friendly service from Richard and the TEAM.

From the first time I rang Masons for a quote, to our actual moving day, everybody was so friendly and helpful. It was an absolute pleasure to deal with them. Communication pre move was excellent and the service provided on moving day was amazing. It all made what was a very stressful situation (moving house for the first time in 30years) as calm and stress free as possible. The movers arrived on time, packed our furniture with great care and respect and nothing was too much trouble. Extra support turned up to help with the unpacking and it was all achieved with minimum fuss and bother - even the reassembly of our outsized and ungainly wardrobe did not faze them! We cannot recommend this company more highly.

From the first call, everyone we dealt with was friendly and helpful. Warren was thorough on the quote visit and gave helpful advice on packing and making best use of space. Guys on removal day were brilliant - nothing was too much trouble and they were patient and professional in the way they dealt with everything. Would not hesitate to recommend Masons and would 100% use them again.

I am so pleased I chose masons . from start to finish nothing was to much trouble the moving team were so professional nothing was to much trouble. Absolutely over the moon with the service we received. Many thanks to all.

Can’t recommend Masons enough! The initial property visit was arranged very quickly and they were super helpful pointing out what didn’t need to be packed as they would sort it. The ops team were great in making the arrangements, explaining everything and sorting payment etc. But the hold star goes to the team if member turned up and packed all the stuff I had accumulated in what must have been a tardis lorry!!! They were so polite, hard working, and very helpful at both properties. Best thing I did was to pick this firm to move me and was well worth the money spent. Thank you!

From my very first contact with Masons I found them approachable & professional. Warren who came to my 🏠 to quote for the job was far more thorough , looking at all my possessions properly & paying attention to what was valuable to me emotionally as well as financially more than any other company I’d received a quote from . Richard who I had a lot of phone contact with whilst planning the actual dates & logistics was very helpful, friendly & patient . He took the time to explain things to me & allay my anxieties. Craig & Daniel came & helped me pack my possessions… friendly & efficient. I felt perfectly at ease with them in my house . Craig, Justin & Harvey moved me out 🚛 …. 360 miles & 24 hours later Craig & Justin moved me into my new home very efficiently. They maintained their good humour despite the hard work . Thank you to all involved 👍🏻 I would highly recommend Masons Moving Group ….. there were no additions to the original quote which was good value for ££.

My move from South Wales to Dorset had to be postponed in July 2025 and finally happened in December 2025. The Masons admin team were understanding and accommodating even with a last minute problem. The moving team on the day was friendly and efficient and the two-man delivery team worked hard to unload. I only had two slight issues...the base of the fitted wardrobe was scratched beyond repair when my safe was placed inside and a treasured bird bath had a large piece broken off. Nevertheless, I would highly recommend Masons.

We used Masons of Barry/Cardiff three times this year and on each occasion, they excelled. Their back office is very efficient and the paperwork swiftly and efficiently done. Their prices are very reasonable and transparant. The guys on the move day are always very friendly and helpful. They are also very strong for the heavy stuff but careful with more delicate furniture and precious household objects. I was very impressed by their ability to measure space in their heads! The final job was the most difficult because of oak furniture and quite a few stairs. They did everything without complaint. What seemed like a huge job became manageable. Can't thank them enough and I shall use again. Would highly recommend.

Nothing is too much trouble. The team could not get our large fridge freezer through the doors. They had a discussion about it and just removed the front and lounge doors, having measured up, and it just squeezed through. Really friendly and helpful team of individuals who were an asset to your company.

The Masons team were excellent all round, from my initial enquiry to the move all the staff were very helpful and although we were moving to a second floor flat the move day went without a hitch. The packers and the move team were all very efficient and nothing was too much trouble.

I recently shopped around for a removal company to move my furniture from Cardiff to Manchester and obtained four quotes. Mason’s not only provided the most competitive price by far, but their service was outstanding. From the office staff to the removal team, everyone was professional, courteous, and efficient. On the day of the move, the team arrived promptly, dismantled the necessary furniture, and loaded everything onto their lorry with great care. My belongings were delivered the following day exactly on time, just as promised. I was thoroughly impressed with the entire experience and would highly recommend Mason’s Removals to anyone seeking a reliable and professional moving company.

The team were helpful and efficient. Nothing was too much trouble and they made our move as trouble free as posdible. Da iawn a Diolch

We booked Masons for a packing, move, storage of some items while we had work undertaken and return and unpack/rebuild of wardrobes, tables etc. The guys were brilliant, polite, careful and helpful. Turned up when they said they would, kept us up to date about everything, packed and unpacked everything we asked for unpacking carefully and came back a few days after we had moved back in to collect and take away the packing boxes that we had to unpack ourselves.

I would highly recommend Masons as a removals company. They were fast, friendly, efficient and went above and beyond on our moving day after issues with the previous owners removals van. Really appreciated their help and support and wouldn’t hesitate to recommend them to others.

We obtained two quotes to move our very full 4 bed house into a 5 bed town house. Masons was by far the best quote for packing and moving, after their very helpful surveyor visited, but we had no pressure afterwards from Masons to accept. Our sale was very protracted (ie months) but they stood by their quote. They recommended to pack over two days, most things on Day 1, and then 'bed kettle and microwave' on Day 2, completion day. All the Masons team members worked hard to get us packed and loaded on time, were very friendly, helpful and were reassuring as our completion time got later and later. We finally got the keys at 1610 but Masons stayed on to unload the larger of two vans until after 1900, though there was an extra "late" charge. The second van was unloaded the next morning, and the crew remained helpful, even repositioning furniture when we changed our minds!

Used Masons to pack & vacate premises in West Wales, possessions were placed in Masons Self Storage facility & then ultimately for the onward move. All employees were extremely competent, efficient & considerate at all times. Storage facility was clean, safe & accessible 24/7. Will have absolutely no problem recommending this company in the future.