We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by

Which

?

Trusted Traders

Masons Moving Group Limited

Profile thumb masons group logo 2016 hi res

4.9

77 Reviews

About

Masons Moving Group are a Wales based, family run, trusted and respected, UK and Worldwide removals and storage company with over 100 years of service of moving and storing homes and businesses throughout Wales, across the UK and around the world. Our experience puts us as one of the longest standing and most trustworthy moving and storage companies in the UK, so you can trust Masons to get the job done safely, securely and efficiently.

Masons are a member of the British Association of Removers (BAR), and work steadily to achieve the highest standards of customer service as required by the BAR’s Code of Practice.

Our pricing is competitive and services are varied to suit all needs. Our storage facilities have recently been refurbished and now offer state of the art, 24/7 storage solutions. For cost-effective, express removals and storage, Masons have recently introduced the NEW Mobile Move & Store service that brings your Storage Vault directly to your door.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • storage
    • load the van
    • boxes

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
77 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Moving house
Customer Service
Quality
Value
Fantastic service. All boxes were removed quickly and efficiently from our old house. All boxes went into storage safely and we were able to arrange a convenient date for the removal of our belongings from storage into our new home. All boxes were put into the correct rooms, really quickly! Staff were friendly, helpful and understanding throughout the whole process and they made the moving process much less stressful. Excellent. Thank you!
Lucy in Vale of Glamorgan Posted on 11/05/2021 , work completed 12/04/2021
great service
Customer Service
Quality
Value
Friendly professional staff who took all of the stress of removals from us, very happy with the service.
Michael in Pembrokeshire Posted on 22/04/2021 , work completed 08/04/2021
Mason’s Removals - Excellent Service
Customer Service
Quality
Value
Just a few words to thank Mason’s removals & especially the two men who took very good care in loading/unloading our belongings. They were polite and went the extra mile to ensure our complete satisfaction. The Company were very competitive and on time. We would highly recommend Mason’s to anyone wanting a good, honest and reliable removals Company.
G in Truro Posted on 21/04/2021 , work completed 08/04/2021
Excellent service done by true profesionals
Customer Service
Quality
Value
After a previous experience moving from London to Cardiff with another company, the service experience provided by Mason's group was excellent. They paid full attention to our needs and provided different options to accommodate our budget. We took the risk of not getting the "on transit" insurance to save some money. Nothing was damaged except for an Ikea desk that came apart when it was moved because, as they explain to me, it was not securely assembled. The desk is still usable and in any case, the extra insurance would not have compensated its loss in value. When it comes to value, it is definitely worthwhile if you want to have the peace of mind of being in good hands when you move house.
Customer in Cardiff Posted on 17/04/2021 , work completed 29/03/2021
Excellent service at short notice
Customer Service
Quality
Value
Masons were able to fit us in at short notice after only being given a weeks notice that we were moving, was turned down by almost 20 local removal companies as they were fully booked. Friendly and professional service from booking enquires through to moving day. Were fairly priced according to how many items we wanted moved. On moving day, had 3 friendly and professional removal men were nothing was too much trouble. They professionally packed our valuable goods for us and took a lot of anxiety out of a stressful and busy day. Would definitely recommend.
Customer in Bridgend County Borough Posted on 15/04/2021 , work completed 09/04/2021
Excellent Service
Customer Service
Quality
Value
Excellent service conducted by removals chaps. Very considerate of the furniture and household when manoeuvring.
Customer in Vale of Glamorgan Posted on 01/04/2021 , work completed 26/03/2021
Excellent Service
Customer Service
Quality
Value
Excellent service from pick-up to storage to drop-off. Friendly and efficient. Would highly recommend.
Nick in Bristol City Posted on 25/03/2021 , work completed 16/03/2021
Excellent service
Customer Service
Quality
Value
Can't recommend Masons highly enough. Prior to the moving date everything was handled very efficiently. Josh and Gareth did the actual move and were fantastic. Polite, clean, hard working, good humoured and very professional. Wouldn't hesitate to use again.
Customer in Bridgend County Borough Posted on 25/03/2021 , work completed 17/03/2021
Excellent from start to Finish.
Customer Service
Quality
Value
Does Any house move go smoothly, ours went to the wire. But Masons were exceptional in their Customer Services. From their very first visit I felt I could trust them with our move. They made my life much easier even when we encountered a change of moving dates. They were on time the day of the move, packed everything properly and were very helpful & respectful. I am also using their Storage Facilities. They have kept in contact with us every step of the way. Their paperwork is spot on. I would recommend them to everyone who is Moving Home. Well Done "Team Masons".
Susan in Cardiff Posted on 19/03/2021 , work completed 05/03/2021
House Move
Customer Service
Quality
Value
We received excellent service from start to finish. Very easy to contact everything arranged promptly professionally and with no fuss. The removal chaps arrived on time, they were polite and hardworking, careful with our belongings. Masons helped make our removal stress free. I would have no hesitation in recommending them.
Christine in Rhondda Cynon Taff Posted on 18/03/2021 , work completed 12/03/2021