Endorsed by Which?

Masons Moving Group Limited

5.0

272 Reviews

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About

Masons Moving Group are a Wales based, family run, trusted and respected, UK and Worldwide removals and storage company with over 100 years of service of moving and storing homes and businesses throughout Wales, across the UK and around the world. Our experience puts us as one of the longest standing and most trustworthy moving and storage companies in the UK, so you can trust Masons to get the job done safely, securely and efficiently.

Masons are a member of the British Association of Removers (BAR), and work steadily to achieve the highest standards of customer service as required by the BAR’s Code of Practice.

Our pricing is competitive and services are varied to suit all needs. Our storage facilities have recently been refurbished and now offer state of the art, 24/7 storage solutions. For cost-effective, express removals and storage, Masons have recently introduced the NEW Mobile Move & Store service that brings your Storage Vault directly to your door.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • storage
    • load the van
    • boxes
    • european moves

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
272 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Efficient and Friendly
Customer Service
Quality
Value
This is the third time I have used Masons and they make the job of moving very straightforward and relaxing.
Customer in Vale of Glamorgan Posted on 04/12/2024 , work completed 20/11/2024
Top quality service from start to finish
Customer Service
Quality
Value
Excellent service from the initial quotation through to the delivery of goods/furniture at the new property. Very impressed with the way the removal people did their work, communicated to us and carried out a professional service. The removal guys were all very polite and helpful throughout the move - Thank you.
Customer in Vale of Glamorgan Posted on 01/12/2024 , work completed 01/12/2024
Great service
Customer Service
Quality
Value
Masons team made our move as stress free as it could have been. They were very professional. All of the movers were polite, so helpful and had a ‘can do’ attitude. The price was reasonable and I would recommend this firm to anyone who is moving. Excellent service.
Customer in Ceredigion Posted on 28/11/2024 , work completed 01/10/2024
Great work and so efficient
Customer Service
Quality
Value
From the moment Chris and Carl arrived to start packing, they were calm and efficient. They worked with humour. Every box was marked and they were lovely to have around. I can’t recommend them highly enough.
Customer in Suffolk Posted on 15/11/2024 , work completed 08/11/2024
Excellent service from start to finish
Customer Service
Quality
Value
Very impressed by the service from Masons from the initial quotation visit through to the final packing up into storage. Nothing was too much trouble for the removal crews. They were friendly, polite and efficient and made the whole experience stress-free. A big thank you to them and I hope I see them again when my belongings are delivered from storage into the new house.
Customer in Worcestershire Posted on 14/11/2024 , work completed 29/10/2024
Really understanding move
Customer Service
Quality
Value
Excellent customer service in the build up to the actual move with advice on decluttering and boxing up different possessions. The move itself was much better than expected (we haven't moved for 28 years and had heard lots of nightmare stories!) We had a couple of issues but they were resolved swiftly.
Customer in Vale of Glamorgan Posted on 17/10/2024 , work completed 04/10/2024
Impressive!
Customer Service
Quality
Value
We've moved a number of times over the years and the service we received from Mason's was up there with the best. We found the management, sales and operational crews to be friendly, efficient, professional and considerate, and would recommend without reservation.
Customer in Cardiff Posted on 17/10/2024 , work completed 30/09/2024
Moving into storage. Amazing service, and particularly excellent removal team
Customer Service
Quality
Value
Never used a moving company before, so didn’t know what to expect. We had a first class service. The removal men, Carl and his team were fabulous. They were efficient, accommodating, friendly and ultimately professional. Nothing was too much trouble. They were worth their weight in gold. Hope they’re there to move us back again into our new property. Would definitely use Masons again. They made it so easy for us, particularly as our whole house was going into storage until our new house is ready, which was daunting, but all the removal man sent to us were amazing, and we couldn’t fault them in any way. They had everything done quickly and efficiently and in half the time that we thought would be needed! Excellent!!
Customer in Caerdydd Posted on 17/10/2024 , work completed 10/10/2024
Above and beyond!
Customer Service
Quality
Value
Above and beyond, exceptional service from start to finish. The team that moved us, worked hard and were professional throughout! Very satisfied with the service provided. Thank you very much!
Customer in Vale of Glamorgan Posted on 14/10/2024 , work completed 02/10/2024
Move to Pembrokeshire
Customer Service
Quality
Value
Having used Mason’s for previous moves they were an obvious choice for our latest relocation. We find them punctual, efficient and a safe choice for the transfer of our valuables. Diolch, you made our move to Pembrokeshire so much less stressful over a two day period.
Customer in Posted on 05/10/2024 , work completed 10/09/2024