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Masons Moving Group Limited

5.0

306 Reviews

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About

Masons Moving Group are a Wales based, family run, trusted and respected, UK and Worldwide removals and storage company with over 100 years of service of moving and storing homes and businesses throughout Wales, across the UK and around the world. Our experience puts us as one of the longest standing and most trustworthy moving and storage companies in the UK, so you can trust Masons to get the job done safely, securely and efficiently.

Masons are a member of the British Association of Removers (BAR), and work steadily to achieve the highest standards of customer service as required by the BAR’s Code of Practice.

Our pricing is competitive and services are varied to suit all needs. Our storage facilities have recently been refurbished and now offer state of the art, 24/7 storage solutions. For cost-effective, express removals and storage, Masons have recently introduced the NEW Mobile Move & Store service that brings your Storage Vault directly to your door.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services

  • More Services

    • storage
    • load the van
    • boxes
    • european moves

My work

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
306 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Very good service
Customer Service
Quality
Value
A very good service moving us from North Wales to Cardiff. Very kind helpful and communicative workers loading and unloading our possessions. Will use them again.
Customer in Cardiff Posted on 21/04/2025 , work completed 11/04/2025
Recommended
Efficient Reliable
Customer Service
Quality
Value
I used Masons to move me out from my house on a Friday then to move me in on the Monday. Everything went to plan my belongings were safely stored over the weekend It made moving less stressful than it would of been without them. The team were kind respectful and on time and extremely helpful. Would 100% use them if i need to in the future.
Customer in Herefordshire Posted on 17/04/2025 , work completed 28/02/2025
Recommended
Good service and very efficient
Customer Service
Quality
Value
There was a slight mix up over the dates and scheduling but this did not create too much of an issue. The team turned up on time and were very helpful throughout the process. Everything went to plan and the guys did a really good job.
Customer in Newport Posted on 17/04/2025 , work completed 08/04/2025
Recommended
The team at Masons delivered once again!
Customer Service
Quality
Value
Our second time calling on their services in less than a year, to move us from Cardiff to Edinburgh this time. Flawless service, fairly priced, everything delivered without damage or breakage. Brett and brothers in the office were as helpful as ever and always happy to answer questions, Fern once again surveyed and got everything planned out, and the boys packing, loading and delivering were great. I would not hesitate in recommending Masons to anyone looking to move - whether it’s round the corner as we did last year or most of the way across the UK as this time around.
Customer in Edinburgh Posted on 09/04/2025 , work completed 01/04/2025
Recommended
House contents removal from South Wales to Cheshire
Customer Service
Quality
Value
The move went very smoothly and to time. The crews at both ends were friendly, helpful and hard-working. Some of the contents were sent to an auction house and that also worked efficiently.
Customer in Posted on 03/04/2025 , work completed 10/03/2025
Recommended
Outstanding Service’s
Customer Service
Quality
Value
I engaged Masons to carry out their packing and removal service. From the first communications with the company, through to the assessment visit, and the packing and removal service, they were excellent. My goods were carefully and professionally packed - no damage. The removal staff were professional and efficient. They went above and beyond to help me. I highly recommend this company.
Customer in Pen-y-bont ar Ogwr Posted on 03/04/2025 , work completed 26/03/2025
Recommended
Absolutely faultless!
Customer Service
Quality
Value
Fantastic service, and at a very reasonable price. We were moving from a remote location near Cardigan, to another remote location in Dorset. Access to our house near Cardigan was impossible for a lorry, so everything had to be loaded onto vans and driven to the lorries. I think this took four working days (we went for the full packing service). They did manage to get both lorries to the property in Dorset, so offloading was finished within two days. The staff were all polite and incredibly willing and helpful throughout. Nothing at all was damaged, and everything ended up where we wanted it in the house. We have friends with much less furniture who recently moved from mid Wales to the Lake District with a different firm who paid the same as we did, and had to pack everything themselves! There is absolutely nothing I could fault with Masons.
Customer in Pembrokeshire Posted on 28/03/2025 , work completed 20/03/2025
Recommended
Amazing service, professional and efficient
Customer Service
Quality
Value
We called upon Masons with a bit of a challenge as we were moving very large, valuable and awkward items from the top floor of our office to the ground floor for relocation as we had no idea how to do this without damage being caused. Their team turned up and new exactly how to handle the situation and were fully armed with equipment that enabled them to move the items with no damage to them whatsoever and even the walls and stairs were scratch free and was amazed at not so much how they did it but how fast they completed the job They were totally understanding and listened to exactly what we required and would not hesitate to use Masons again or recommend them to friends and family. I have to say there team are very polite and courteous throughout the whole move and a credit to the company.
Customer in Vale of Glamorgan Posted on 27/03/2025 , work completed 11/03/2025
Recommended
Removals
Customer Service
Quality
Value
Masons were prompt and efficient. The men were friendly and finished quickly. We were downsizing. It took two and half days to complete. They moved us in on the 7th March with essentials, and the bulk came on the 10th March. No hassle at all. We would recommend Masons to anyone. Thanks guys.
Customer in Neath Port Talbot Posted on 27/03/2025 , work completed 10/03/2025
Recommended
Excellent & Professional Service
Customer Service
Quality
Value
At every point of contact Masons were friendly approachable and efficient. On the day of the move they were on time and loaded the van with no issues. We only moved less than a mile and the whole process went very smoothly,
Customer in Caerdydd Posted on 25/03/2025 , work completed 14/03/2025
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.