Masons Moving Group Limited

We had a water leak which meant that we had to put into storage the Dining Room and Breakfast Room Furniture whilst the remedial works took place. The packing crew were great and took care in both the packing and the furniture moving. Everything that was being stored was listed. When the day came to bring the furniture out of storage a crew of four turned up and nothing was too much trouble for them and they did things swiftly and carefully. I would happily recommend Masons Moving Group to anyone.

We had move house at short notice Masons came recommended to us and from the first phone call to completion the whole process was fantastic, At short notice they organised everything in a professional manner. The Staff were great and made the experience a lot less stressful. Thank you. I highly recommend Masons.

We recently used Masons to pack and move us to a new house within Cardiff. Having never moved with a professional removals company I had been quite anxious about this aspect of the process! However, we were utterly delighted with the service we received - all the guys were great. They were efficient, careful, respectful and extremely hard working - we absolutely couldn't have asked for more from them! Would wholeheartedly recommend to anyone. Thank you.

From the first contact with Masons, I felt like a valued customer. The service was superb, the team carrying out the work did an excellent job and my worldly treasures were delivered, well packed and in great time. I can now begin the job of unpacking and building my home. Nothing is missing and nothing is broken. I will always recommend Masons for a smooth, cost effective and superb service. Thank you!

They were very good as I am on my own downsizing we had quite a long delay to get keys they were very patient, worked very hard to get everything sorted

We used Masons to move furniture from Wales to Australia in 2015. We used Masons again in 2022 and are the only removalist we trust. Exceptional, professional and friendly service from initial phone call to when the boxes were collected. No issues, no fuss, no stress.

Masons moved our entire household of furniture and items from our storage unit to our new house. The service was punctual, friendly and efficient. We found the movers to be careful and considerate during our move and have already recommended their service to friends of ours.

We were downsizing, leaving so much in the old house (lots of ‘we are taking this, but leaving this’) and also our completion date of purchase was unsure. In the end, on the day of the move Masons took all our contents into storage instead of our new apartment and then 5 days later managed to squeeze us in their very busy pre-Christmas schedule to move in. Masons were constantly helpful, flexible, kind, efficient and very aware of our circumstances. The office staff were fabulous, the removal men were fabulous and very reassuring. They made what could have been a very stressful time a smooth operation. Thank you all at Masons, you were amazing.

An excellent move by this company nothing was too much trouble turned up on time friendly and worked their socks off would highly recommend

Masons moved us almost 29 years ago and they were fantastic so we thought we would use them again. The quote was very reasonable for what we wanted, which included a part load to our daughter in England and china and glass packing. A team arrived the day before our move and very carefully packed the fragile items. They then decided to load a van and take it away overnight to get a head start on move day. This was a great idea. The team arrived promptly on move day to finish packing up the house and the garden. There were a lot of boxes as we were moving from a 5 bedroomed house but there wasn't a single grumble that some boxes were clearly very heavy. On the contrary, the team worked with great humour. They arrived on time at our new home (approx 35 miles away) and unloaded the van with the same humour and efficiency, checking with us that we were happy before they left. They even placed our garden furniture exactly where we wanted it rather than just unloading it. I have absolutely no hesitation in recommending Masons. From our first enquiry until them leaving us at our new home they provided an exceptional level of service and made the day as stress-free as possible. Absolutely first class!!