Masons Moving Group Limited

After our house was rendered uninhabitable by a lightning strike we needed to move everything out of the house to allow builders to repair the extensive damage. Over 3 days Mason's Movers helped pack and organized a double move, taking some of our belongings and furniture to a much smaller house and the rest into storage. They are brilliant packers and when we hit problems like the settee being too big for the temporary house but they took it in with the rest of our stuff in their depot. A week later we had too much stuff in the new house and they were only too happy for us to drop off a couple of big boxes to be added to the container. Very nice people, who made us feel well looked after.

From the initial enquiry for a quote to providing the service the whole experience of dealing with Masons was exceptional. The team who completed the move were professional, courteous and very hard working, always helpful with no job however complicated becoming an issue, just simply getting the job done with a minimum of fuss. As importantly, the movement of all the furniture was completed to the highest standards, can honestly say not one scratch or mark on any item, everything packaged and wrapped for total protection and peace of mind.

We recently moved house from Cardiff to West Sussex and having obtained quotes from four companies chose Masons as the company to move us. We were really happy with the service we received. Fern, who came to quote, gave us confidence that they would look after our belongings and planned a logical time frame for the move. Our moving date was ‘two weeks away’ for months, with contracts taking longer than expected to exchange, but Richard held faith that it would happen for us in the end, and although needing four days in total for packing and moving, managed to book us in for our preferred dates. We originally planned to do most of the packing ourselves, but following an injury my husband was unable to lift, so Masons did all the packing for us and if I was ever moving again I would always want this service -worth every penny! The team who came to pack were efficient and friendly and the guys who did the long drive and then unloaded over two days were amazing. They worked so hard yet remained upbeat and positive throughout. Only when your belongings are moved across the country do you realise how much stuff you have, but they took great care of everything (including plants) and thanks to that there were no losses nor significant damages. We have no hesitation in highly recommending their very friendly and professional service.

All staff were courteous and helpful. they arrived promptly carried out the work agreed willingly making the moving process much less stressful than it might have been

We engaged Masons for a complex domestic move from a holiday home in Wales to split locations in the West Country and Kent The move should have been stressful and error prone given the split of locations and the degree and variety of high value items From the first call to the last lorry departing they were professional, punctual, calm, organised, accurate and remarkably good fun. Can’t praise the quality and personality of their on site team enough. The overall service was of high quality We would not hesitate to use again and recommend without hesitation

Excellent from start to finish all the staff first class the move went like a dream due to 3 brilliant men cannot recommend this company enough!! If your moving make sure you use masons cannot thank them enough

We moved from Cardiff to Northern Ireland and engaged Masons to do the move. Price was good and in spite of us turning out to have a LOT more stuff than we realized, everything ran on time and to plan thanks to the team's hard work. Additional movers were sent to help with the packing up when things started to fall behind and everyone was professional and good company throughout the process. Packing up was completed on schedule, including disassembling a lot of furniture. Delivery was as expected and handled swiftly through a lot of hard work, and a second delivery arrived as expected a few days later. Would use again.

Most impressed with the efficiency of the team. They were courteous, friendly and packed quickly, effectively and took care in labelling the boxes so that the contents would be easy to place in the appropriate room in the new house. They were also punctual and worked professionally having set out the basics regarding timings, toilet facilities and tea and coffee requirements. Altogether made a stressful situation much easier for those of us in our 70's.

We have used Masons before and came back to them because we have always been reliable. From our first enquiry to the day of the move things went smoothly. The removal men were most helpful and pleasant. Our furniture has gone into store and we look forward to it been delivered when we are ready.

From first contact through to end of move Masons were always easy to deal with. Initial questions were clear and concise getting completion done quickly. The removers on both the day we moved out and then into our new home were excellent. Getting on with the job in hand always polite and respectful of our property and belongings. Fragile items (e.g. TVs) were well covered with protective wrap. Highly recommended for both Service and cost. Will definitely be using them again when we have our property refurbished and need to move out while work is underway.