Masons Moving Group Limited

1st class customer service up to the day of completion. On the day we had 2 friendly yet professional crews that took care to move 2 lorry loads of our items. Would thoroughly recommend.

First class service from beginning to end, and competitively priced. A great team did the packing, loading and unloading, they were professional, hard working and careful with our belongings. At key points during our two day move, when it looked like the job would fall behind, the call was made to send more men to augment the core team. As a result, the move was as stress free as it could possibly be for us. Have already recommended Masons to friends and will continue to do so in future.

This week I moved from my flat in London to my new home in South Wales. When picking a removal firm, I tried one of the big national firms, but they were unhelpful, didn’t get back to me and on one occasion, quite rude! So I thought I would try a local firm and came across Mason’s Moving Group Ltd. From the first contact to the last box being out away, they were friendly professional and just really nice. They made the whole experience stress free… I was particularly impressed with the two guys who actually did the removal; Warren and Gavin. From the first call to let me know they were on the way, to the empty van yesterday afternoon, they have been brilliant. Polite, efficient, patient, professional - they have made moving a pleasure and easy (at least for me!).

We received our completion date at short notice and I called a few companies and also family but Mason's fit our needs. Paul came out for a look around to see what needed moving, agreed on price and job was set. The next morning Simon and another guy showed up and the move began. Throughout the whole morning, they were very quick, professional and such a pleasure to deal with. They were also both very patient and understanding. As our contract exchange, completion and move was all happening on the same day it was very hectic but we got it all sorted thanks to Masons.

After 35 years in the same smallholding, we had amassed a ton of Stuff. Masons moved us 120 miles with good humour and great professionalism. The lads packed and wrapped every last item as though they were priceless. Faultless indeed.

We have three times used Masons Moving Group for furniture removal and also once for long-term storage. Removals staff were friendly courteous and professional, treating our property with great care. Fragile items such as televisions were well packaged by staff before removal even though we did not pay an additional sum for a packing service. Both removals were undertaken without any damage either to the home ( despite difficult upstairs access on one occasion) or to the furniture /goods being moved. Our property was in storage for a lengthy time ( about 12 months) and was found to be in excellent condition when it was eventually removed from storage . We would not hesitate to use Masons Moving Group again or to recommend this firm to others.

After what was thought to be an impossible sofa to move into our new home, Masons tried again with a new look at it all, and it worked. Excellent job.

We used Masons Moving Group for our recent house move and we cannot praise them highly enough. From the initial enquiry to moving day, the whole team was professional, friendly and efficient and helped take the stress out of moving house. The quote was very competitive and we were so pleased we paid the extra for the packing service. This saved us so much time and effort! The team on the day were superb. We would definitely recommend Masons and will use again for our next move later in the year.

From the outset of calling Masons for a quote to saying Goodbye to the teams at the end it was absolutely seamless. Fern came to the house to assess what needed to be moved to quote. The quote was very good for my beloved goods. I had lived in my house for twenty six years and was downsizing only a mile away. I had a few questions and spoke to Diane, Richard, Brett and Peter who all reassured me along the way. I had a packing package and Simon did an amazing job in packing my many collections. He packed them as though they were his own items - super. He was joined by other colleagues to finish ready for the move on the eleventh. They teams arrived promptly. They were respectful in my home and in handling my boxes but most of all they were so pleasant and helpful all the way. On arriving at my new home once again we had great teams and again they couldn't have been more helpful. On a final note it is always said that moving house is just about one of the most stressful things you can do in your life but The Masons Team did everything possible to actually make this a pleasant one. They also came back and collected the empty boxes. Thank you all so very much.

I thoroughly recommend Masons. We had an excellent experience from start to finish. Nothing was too much trouble for the removal team and they even came back to pick up the empty boxes! Brilliant and thanks to everyone at Masons