Masons Moving Group Limited

We were more than happy with the service provided by Mason’s removals. The office team and the team on removal days provided excellent customer service. The removal team was on time, professional in every way and cheerful. We would have no hesitation in recommending.

I have nothing but praise for the service I received from Masons. Richard was so helpful pre move day dealing with my calls on an almost daily basis whilst we dealt with uncertainty. Team arrived on time on move day and were so friendly whilst working efficiently together. Nothing was a problem for them even when my wardrobes couldn’t be removed via the front door and had to go over the back fence! Moving two homes into one was always going to be chaos but Masons made move day run so smoothly. Thankyou so much!!

I have to say how impressed I was by both the professionalism and efficiency of the crew who not only cleared my property but then came together with another crew to move us into our new home. No job was too much and everyone worked efficiently and diligently despite the complexity of the move. The work ethic and can do attitude of Mason’s staff really did shine through. I would thoroughly recommend Mason’s to anyone looking for a removals firm! Fairly price and operated like clockwork!!

After our house was rendered uninhabitable by a lightning strike we needed to move everything out of the house to allow builders to repair the extensive damage. Over 3 days Mason's Movers helped pack and organized a double move, taking some of our belongings and furniture to a much smaller house and the rest into storage. They are brilliant packers and when we hit problems like the settee being too big for the temporary house but they took it in with the rest of our stuff in their depot. A week later we had too much stuff in the new house and they were only too happy for us to drop off a couple of big boxes to be added to the container. Very nice people, who made us feel well looked after.

From the initial enquiry for a quote to providing the service the whole experience of dealing with Masons was exceptional. The team who completed the move were professional, courteous and very hard working, always helpful with no job however complicated becoming an issue, just simply getting the job done with a minimum of fuss. As importantly, the movement of all the furniture was completed to the highest standards, can honestly say not one scratch or mark on any item, everything packaged and wrapped for total protection and peace of mind.

We recently moved house from Cardiff to West Sussex and having obtained quotes from four companies chose Masons as the company to move us. We were really happy with the service we received. Fern, who came to quote, gave us confidence that they would look after our belongings and planned a logical time frame for the move. Our moving date was ‘two weeks away’ for months, with contracts taking longer than expected to exchange, but Richard held faith that it would happen for us in the end, and although needing four days in total for packing and moving, managed to book us in for our preferred dates. We originally planned to do most of the packing ourselves, but following an injury my husband was unable to lift, so Masons did all the packing for us and if I was ever moving again I would always want this service -worth every penny! The team who came to pack were efficient and friendly and the guys who did the long drive and then unloaded over two days were amazing. They worked so hard yet remained upbeat and positive throughout. Only when your belongings are moved across the country do you realise how much stuff you have, but they took great care of everything (including plants) and thanks to that there were no losses nor significant damages. We have no hesitation in highly recommending their very friendly and professional service.

All staff were courteous and helpful. they arrived promptly carried out the work agreed willingly making the moving process much less stressful than it might have been

We engaged Masons for a complex domestic move from a holiday home in Wales to split locations in the West Country and Kent The move should have been stressful and error prone given the split of locations and the degree and variety of high value items From the first call to the last lorry departing they were professional, punctual, calm, organised, accurate and remarkably good fun. Can’t praise the quality and personality of their on site team enough. The overall service was of high quality We would not hesitate to use again and recommend without hesitation

Excellent from start to finish all the staff first class the move went like a dream due to 3 brilliant men cannot recommend this company enough!! If your moving make sure you use masons cannot thank them enough

We moved from Cardiff to Northern Ireland and engaged Masons to do the move. Price was good and in spite of us turning out to have a LOT more stuff than we realized, everything ran on time and to plan thanks to the team's hard work. Additional movers were sent to help with the packing up when things started to fall behind and everyone was professional and good company throughout the process. Packing up was completed on schedule, including disassembling a lot of furniture. Delivery was as expected and handled swiftly through a lot of hard work, and a second delivery arrived as expected a few days later. Would use again.