Hall, stairs and Landing
John from Masterclean attended my home and carried out a deep clean of my hall, stairs and landing, plus a couple of rugs, as usual all done in a very professional way, all work was carried out as per his estimate and no extra or hidden costs. I would have no problem with recommending him and his service.
Customer in Greater London
Posted on 30/03/2023
, work completed 29/03/2023
Recommended
Top quality professional and friendly service
John has done a brilliant job on my flat three times. This time there was some heavy staining from foot traffic which I thought wouldn't come out properly, and remains of spillage stains, but John removed them completely and the carpet looks new. He also did a lovely job on my large wool rug. The whole flat was done in 90 minutes. John is always friendly and polite, punctual and reasonably priced. I would really recommend him.
Customer in Greater London
Posted on 21/09/2022
, work completed 21/09/2022
Recommended
Superb!
We just experienced the magical carpet cleaning capabilities of the wonderful John from Masterclean. In 90 minutes John transformed our carpets by removing seeming immovable stains and making them look as good as new. Efficient, personable and reassuring, John is definitely someone worth calling in to restore your treasured carpets to their former glory.
Customer in Greater London
Posted on 12/07/2019
, work completed 05/07/2019
Recommended
Brilliant professional job.
Highly recommended. Excellent service. Extremely polite, efficient ,friendly and totally trustworthy person. I have used this company for over 10 years. Thank you
Ailsa, Middlesex
Posted on 22/05/2018
, work completed 22/05/2018
Recommended
Very impressive!
John was very prompt in responding to our telephone message and arranging a visit. He was quick, efficient and courteous. We didn't expect miracles as our cream coloured suite of furniture was badly stained by the dye from our jeans over a long period of time. How wrong we were! I'm not saying the suite looks brand new but, my goodness, what a difference. We will definitely recommend him to friends and family.
Bond
Posted on 08/03/2018
, work completed 08/03/2018
Recommended
Prompt, professional and friendly.
John answered the phone call first time, answered my questions and arrived promptly at the agreed time. He was professional and friendly and did an excellent job.
Which? Trusted Traders Consumer
Posted on 07/02/2018
, work completed 07/02/2018
Recommended
Excellent carpet and upholstery cleaning service
I found Masterclean through 'Which? Trusted Traders' and was very impressed with the service. John contacted me the same day I sent an enquiry (a Sunday, no less!) to book an appointment. He arrived on time and was friendly, efficient and took exceptional care in the house, tidying everything up when he was finished. He cleaned two sofas and four carpeted bedrooms + two sets of stairs. He did a fantastic job - the carpets look great. I will definitely use his service again.
eltasmith
Posted on 30/04/2017
, work completed 30/04/2017
Recommended
Excellent job
We have used this contractor on several occasions in the past and have always found the service to be prompt, pleasant and producing an excellent result.
Michael, Surrey
Posted on 08/02/2017
, work completed 08/02/2017
Recommended
Great Value
Cleaned my carpet and vinyl floors. John was reasonable and a really nice guy
Wendy, Fulham
Posted on 11/12/2015
, work completed 11/12/2015
Recommended
Efficient and very professional
I have used John for nearly 30 years and I've never had a problem
Graham , Twickenham
Posted on 10/10/2015
, work completed 10/10/2015
Recommended
Used many times
John has always been great. Great value
Sue , London
Posted on 09/01/2015
, work completed 09/01/2015
Recommended
Which? Local Review
I called John on Oct 29th and he had a next day cancellation. He arrived on time, cleaned the carpets thoroughly, cleared up and left within the space of two hours. He was polite and efficient and I am delighted with the result; he even threw in the cleaning of a rug which was not in the estimate. Highly recommended.
aucassin
Posted on 10/11/2014
, work completed 10/11/2014
Recommended
Which? Local Review
I found Mr John Ritter of Masterclean on the Which website and was very impressed by what I had read. I used John on the 16th April 2014. He called round very promtly, cleaned my hall, stairs and landing, plus 4 mats and 2 chairs. He is thoroughly professional, hard working, very meticulous and his rates are very reasonable indeed. I have booked him to come back in May to clean the carpet in my lounge and two bedrooms. I thoroughly recommend John to anyone who needs a reliable, knowledgeable tradesman in this particular field.
AMH Kingston
Posted on 16/04/2014
, work completed 16/04/2014
Recommended
Which? Local Review
John Ritter arrived on time completed the carpet cleaning work efficiently and within the time he quoted. Pleasant, professional and I would use his service again and and I am pleased to recommend
maclaren
Posted on 21/03/2014
, work completed 21/03/2014
Recommended
Which? Local Review
John was easy top contact and made a good job of reviving all the light coloured carpets in a recently purchased 2 bedroom flat. Worked quickly and efficiently. Will use again.
KT Woody
Posted on 01/01/2014
, work completed 01/01/2014
Recommended
Which? Local Review
Efficient phone contact. Extremely good work on a heavily soiled carpet-sized rug which was sited on a wooden floor which I was concerned about regarding possible damage. The result is outstanding, and I would have no reservations in recommending Masterclean, and will certainly use in the future. A fair competitive price charged.
Cotia
Posted on 07/11/2013
, work completed 07/11/2013
Recommended
Which? Local Review
John Ritter cleaned all the carpets of our three-floor house, plus a settee. The carpets took 24 hours or so to dry but the quality of the work was very high, with all stains removed. We shall certainly use him again.
Gordon, TPR
Posted on 28/09/2013
, work completed 28/09/2013
Recommended
Which? Local Review
John Ritter cleaned the carpets and upholstery in our newly purchased flat and both looked a great deal better for his efforts. We will certainly ask him to clean them again when needed, though hopefully that won't be for a year or so. John came at the time agreed, explained what he was doing and charged me exactly what he had quoted when I telephoned to book him. Things really couldn't have been more satisfactory.
Xxeena
Posted on 24/06/2013
, work completed 24/06/2013
Recommended
Which? Local Review
Really really pleased with the service. John was polite and efficient. Carpets looked great afterwards. I had them cleaned once before by a different firm and was disappointed with results so very pleased to have found a really good one this time! Highly recommend.
RachelEC
Posted on 12/04/2012
, work completed 12/04/2012
Recommended
Which? Local Review
Just had our very dirty cream sitting room carpet cleaned and all the spots and stains have been taken out. Very happy with the service and price.
roseym54
Posted on 09/03/2012
, work completed 09/03/2012
Recommended
Which? Local Review
Good job carpet looks like new. Professional and friendly service. Would recommend.
zaracollis
Posted on 18/09/2011
, work completed 18/09/2011
Recommended
Which? Local Review
Pleasant person to deal with. Very professional in his approach to the job.
Jack Smith
Posted on 17/05/2011
, work completed 17/05/2011
Recommended
Which? Local Review
I have just had my loft room, 2 flights of stairs, landing and hall carpets cleaned by this company. The man turned up on time, was pleasant, and did an excellent job. I am really pleased and will definitely use the company again.
Philippa D
Posted on 26/03/2011
, work completed 26/03/2011
Recommended
Which? Local Review
Had a deep black mark in our light carpet,John came round and removed most of the stain.more than what he initially thought he could.Very pleased, would use again.
gerald62
Posted on 05/10/2010
, work completed 05/10/2010
Recommended
Which? Local Review
I only had to wait a few days between the initial enquiry, and my appointment, which was great news. The gentleman that came round to clean the carpet was very friendly, helpful and polite. I had left my cream carpet too long, and it really was quite dirty, especially with a 5 year old in the house, and a through lounge. The price system was tiered, and they don't give quotes based on the room size, just the type of room, ie mine is a through room with a small step. I found the price reasonable. I was reserved about how the carpet would look even after being steam cleaned, but i was pleasantly surprised, he had done a great job. The only thing was that the carpet smelt a bit stale afterwards, but maybe that was due to the weather not being warm enough to dry it quick enough, and the doors having to be closed afterwards, and is nothing that wasn't solved with some neutradol style vacuumable powder. Excellent service, I would use again without a doubt.
sarsquare
Posted on 08/06/2010
, work completed 08/06/2010
Recommended
Which? Local Review
Used the service a week ago after reading the recommendations on Which?Local. I had a carpet in one room cleaned and two flights of stairs and 2 landings. Very polite service and I was really pleased with the results. Both carpets were about 8 years old and the difference after cleaning was very noticeable.
KathleenL
Posted on 02/12/2009
, work completed 02/12/2009
Recommended
Which? Local Review
Excellent response to telephone request. Arrived on time, was polite and professional, and kept me informed as to what he was doing. Gave good advice as to length of time to leave for drying and aftercare of sofas. The cost was 40% of that wanted by a major rival cleaning company.
SueCh
Posted on 03/09/2009
, work completed 03/09/2009
Recommended
Which? Local Review
On Friday my new tenant demanded the carpets to be steam cleaned before they move in over the weekend. I looked up the recommendation from Which? Local and were extremely lucky when I called Masterclean, that they have a free slot on the same day. They were very accommodating and John did an excellent job too.
Hon
Posted on 07/04/2009
, work completed 07/04/2009
Recommended
Which? Local Review
Quick and reliable friendly service. Steam cleaned all the carpets in my three bedroom house. Recommended to friends,who also have used them.
zamalkawi
Posted on 19/01/2009
, work completed 19/01/2009
Recommended