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Endorsed by Which? Trusted Traders

Masterfix Domestic Appliance Repairs Limited -Samsung Service Centre

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5.0

5 Reviews

Opening Hours
Today - 09:30–16:00
  • Monday 09:30–16:00
  • Tuesday 09:30–16:00
  • Wednesday 09:30–16:00
  • Thursday 09:30–16:00
  • Friday 09:30–16:00
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

Having problems with your Samsung Home Appliance?

If your Samsung refrigerator, washing machine, oven or another home appliance isn’t working properly, it may be in need of repair.

You can have your product repaired in your home, by authorised Samsung experts, without it affecting your original factory warranty. If your warranty has expired, don’t worry, we warranty all repairs for 3 months, for complete peace of mind.

https://www.samsung.com/uk/support/email-technical-question/

https://www.samsung.com/uk/explore/samsung-within/our-brand-story/

https://www.which.co.uk/news/2020/03/what-to-do-if-your-washing-machine-breaks-down-during-coronavirus-isolation/

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
5 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Just paid £99 for nothing : poor service
"We make one, Fixed Labour charge of £99.00 inc. VAT for an Engineer to visit your property, diagnose the possible problem, advise what is likely to be required to rectify the fault and bring the machine back to working order." This is misleading, the appliance cover was not even removed to diagnose the problem! Various parts added to the list for the repair, quoted over £600 for a washing machine that cost £350 5 years ago. Really just seems like a racket to make £99 for doing pretty nothing other than turning up. Expected more in finding this trader on Which.
Customer in Derbyshire Posted on 13/04/2021 (Reviewer did not use service)
Endorsement Reference Fridge Freezer
Customer Service
Quality
Value
Done what they said they would, exactly what was on the tin!
Michael, Endorsement Reference Posted on 14/07/2020 , work completed 21/04/2020
Endorsement Reference Would recommend!
Customer Service
Quality
Value
Really nice worker, really approachable and gave tips on maintenance. Would recommend!
Amol, Endorsement Reference Posted on 14/07/2020 , work completed 21/04/2020
Endorsement Reference Quick and Efficient
Customer Service
Quality
Value
Very pleasant man! Knew what he was doing, came with parts and sorted the problem in 1 trip. It was a quick and efficient experience!
Lynne, Endorsement Reference Posted on 14/07/2020 , work completed 21/04/2020
Endorsement Reference Dryer repair
Customer Service
Quality
Value
It was all under warranty so can't complain. The work was really quick & my dryer was returned promptly!
Natalie, Endorsement Reference Posted on 14/07/2020 , work completed 21/04/2020
Endorsement Reference Warranty Repair
Customer Service
Quality
Value
The guy knew what he was doing & was very good at his job
Keith, Endorsement Reference Posted on 14/07/2020 , work completed 21/04/2020