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Endorsed by Which?
Max Glass
Opening Hours
Today - 09:00–12:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 09:00–12:00
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Max Glass was established in 2001 It is a true family company run by husband and wife team Stephen and Michelle. Proud to be the number 1 Premium installers of double glazing in Leeds, ranked 1st out of 1,063 double glazing companies on FreeIndex. We are A Fensa registered company supplying and installing A rated Optima PVCu windows by Profile 22, Composite Doors, Smart Aluminium bi folding doors.
What we do
Double glazing
- Double glazing installation
- Double glazing repairs
- Double glazing suppliers
Conservatories
Doors
- Bi-fold doors
- UPVC doors
- Aluminium doors
- Composite doors
- French doors
- Front door
- Orangeries
- Patio doors
Glaziers
- Aluminium Windows
- Double glazed units
- Double glazing installation
- Double glazing repair
- Triple Glazing
- UPVC Windows
- Stained glass
- Sash windows
My work
This business has not added any photos yet.Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
36 reviews
Recommended
Recommended
by 94% of customers
Sort by
Happy customer
Customer Service
Quality
Value
We were introduced to Max Glass through our builder, and the price quoted was reasonable. We’ve been more than happy with the service all the way through. A couple of small issues were resolved with no fuss and without me needing to chase anything. I’d happily recommend.
Customer in West Yorkshire
, work completed
Recommended
Good workers but poor at resolving problem
Customer Service
Quality
Value
Chose this company because they were highly rated on trusted traders. In June they fitted a new front door including casing and glazed screen to side plus adjusting fit of conservatory doors. They worked hard and conscientiously and were very tidy. The day after, I noticed a crack in the inner pane of the double glazed screen, just above floor level. I emailed Max Glass many times to explain the issue and occasionally they reply and I agree with them to call when they are in the area but this never happens. It is nearly 4 months since the problem occurred and I have recently emailed asking for a definite time and day for them to call but have not had a response yet. I was going to get them to quote for other work on the house but I have used another company instead.
Bernard in West Yorkshire
, work completed
Great work and great communication
Customer Service
Quality
Value
Max glass windows installed a new front door and set of patio doors for me recently. I thought max glass windows were great from start to finish. I spoke to a few companies before choosing max glass windows. I chose them because their communication up front was by far the best and they were competitively priced. When it came to fitting the doors, I contacted Stephen to see if I could move the fitting date forward and they were very accommodating. On the day they were also brilliant, doing a great job and also completing much quicker than I had expected.
Jimmy in West Yorkshire
, work completed
Recommended
Would highly recommend Max Glass
Customer Service
Quality
Value
I recently contacted Max Glass to install some new windows and new composite back door. Michelle arrived within the agreed timeslot to do the initial quote, very friendly and knowledgeable lady. Once I agreed to the quote Stephen came round and measured up and made sure I was happy with the designs. Again very, friendly, knowledgeable and great attention to detail. A date and price was agreed and the fitters turned up within the agreed time scale and did a cracking job of fitting and especially cleaning any mess up and removing all rubbish with them. Really pleased with the finished product the windows and door look be be of what I would say high quality and installed with a great deal of care. Thank you to all the team, I would highly recommend Max Glass.
George in West Yorkshire
, work completed
Recommended
Replacement front door and window glazing units
Customer Service
Quality
Value
As a result of a recommendation I contacted Max Glass to quote for my front door and replacement glazing units. Their response was swift, friendly and very professional. They gave good advice and the price was competitive. Communication was excellent throughout and the work was carried out to a high standard. I would not hesitate to recommend Max Glass.
PW in West Yorkshire
, work completed
Recommended
Fantastic professional service
Customer Service
Quality
Value
We had Stephen and his team replace our full house windows and doors. From start to finish it was a highly efficient and professional service. The team arrived when they said they would, did a full day's work and left everything clean and tidy at the end of each day. There was no hard sell when we were obtaining quotes, just a honest nothing hidden figure with no pressure. We are very happy with the look of the windows and doors and it is making a positive difference already, actually looking forward to see how they perform in winter! Will definitely recommend Max Glass to friends and family.
Johanne in West Yorkshire
, work completed
Recommended
Disappointing!
Customer Service
Quality
Value
Initial consultation, survey and quote with Michelle and Stephen were efficient. Installation was certainly not! Receiving a phone call in the afternoon asking if they could install the following morning was not enough notice. They were to replace one window and repair parts of another. The person who carried out the work was surly at best. When I pointed out that the bottom beading on the window had come away, leaving a gap and was sitting proud, "It's your windowsill, we can only work with what we find." ( I offered to get the spirit level out at this point as it was level). I then suggested weighing it down to get it to sit flat, to which he said " It's up to you!". I did, and it worked. They clearly couldn't be bothered getting it to sit flush. On top of this, they left my garage wall, window, floor outside and garden chair covered in plaster, the bedroom floor had dirty marks on, the beading was all scratched too as if it had been used before. I sent photos of this and spoke with Michelle about the complaint and the guys were sent back to rectify the issues. Once again, the attitude of the one who spoke with me was unpleasant. When I mentioned how previous reviews had commented on the clean, friendly and professional approach and the vastly different experience I had, he retorted, "We have hundreds of satisfied customers, clearly you are not one of them." Needless to say, I absolutely would not recommend this company.
Customer in West Yorkshire
, work completed
Excellent and Smooth Installation!
Customer Service
Quality
Value
Replacement composite door installed from a professional and friendly company showing interest, and offering good advice when needed. Installation showing skill and competence, which in turn gives confidence in the job undertaken. Definitely recommend and should the need arise, will not hesitate to use again. Highly Satisfied - Thank You!
Customer in West Yorkshire
, work completed
Recommended
Excellent job of four new windows
Customer Service
Quality
Value
Very professional job, lovely team of lads arrived on time, they paid great attention to detail, the windows look brilliant we are so pleased with them. They put dust sheets throughout the house and even hoovered up afterwards! Would definitely recommend.
Customer in West Yorkshire
, work completed
Recommended
Professional double glazing service
Customer Service
Quality
Value
I recently had Max Glass to replace all my windows with UPVC double glazing, replacing a sliding patio door and replacing a front door with a composite one. The service was very professional and friendly from the first meeting with Michelle to discuss my requirements to the fitting of the windows and doors. Stephen was very prompt in answering my various questions and the installation was carried out very quickly after I placed the order. The fitters were very efficient and tidy. All in all Max Glass provide what they promise at a competitive price in a professional and friendly manner without the sales pressure you hear about from some national companies.
Customer in West Yorkshire
, work completed
Recommended