Endorsed by Which?

Max Glass

4.8

42 Reviews

Opening Hours
Today -
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Max Glass was established in 2001 It is a true family company run by husband and wife team Stephen and Michelle. Proud to be the number 1 Premium installers of double glazing in Leeds, ranked 1st out of 1,063 double glazing companies on FreeIndex. We are A Fensa registered company supplying and installing A rated Optima PVCu windows by Profile 22, Composite Doors, Smart Aluminium bi folding doors.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

  • Doors

    • Bi-fold doors
    • UPVC doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Triple Glazing
    • UPVC Windows
    • Stained glass
    • Sash windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
42 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
2 new doors fitted, slick team and excellent job
Customer Service
Quality
Value
Impressive team of 3 men arrived exactly at the time specified, removed 2 old external doors and frames, and replaced with new composite doors etc. Great product and excellent work. They had left within 5 hours of arriving and that included cleaning up. Invoiced within 24 hours with an attached guarantee. I would recommend.
Customer in West Yorkshire Posted on 01/05/2022 , work completed 28/04/2022
Top-notch product and installation
Customer Service
Quality
Value
Nine windows replaced to meet modern standards. Keen to avoid the hard-sell from the commission-based big players, I discovered Max Glass online with its excellent reviews on various platforms. In response to my initial enquiry at the showroom, Stephen provided me with a beautifully presented quotation with a visual representation of the windows, and a very fair price from the outset. Appointment times for measuring-up and installation were spot-on, and the removal / installation on the day was executed very cleanly and with a very neat finish. Excellent service with a personal touch.
Customer in West Yorkshire Posted on 22/04/2022 , work completed 14/04/2022
Replacement windows
Customer Service
Quality
Value
Had four double glazed window units replaced. Excellent service from first contact until completion of the work. The fitting team were very efficient and left the house as clean as when they arrived.
Customer in West Yorkshire Posted on 19/04/2022 , work completed 19/04/2022
Great work, great team of people
Customer Service
Quality
Value
Max Glass replaced all windows and doors in our Victorian terraced property. They were patient and helpful whilst we made our selection and made minor alterations to the designs. On the day the team that fit our windows and doors were superb. Again very patient with any questions I had and they finished the job to a very high standard. I have already recommended Max Glass to friends who have been similarly impressed.
Customer in West Yorkshire Posted on 12/04/2022 , work completed 04/02/2022
Superb work.
Customer Service
Quality
Value
From start to finish the experience with Max Glass was excellent. They listened to our thoughts, helped when we didn't really know what we wanted to begin with. Then the team who installed were friendly, clean, and did an amazing job quickly and efficiently. Steve dropped in on several occasions during installation to oversee and assist. The installation team couldn't have been more helpful. An all round superb performance, would not think twice about recommending the Max Glass team. Many thanks.
Customer in West Yorkshire Posted on 16/03/2022 , work completed 11/03/2022
The trader replied (on 16/03/2022)
Thank you for leaving us this kind review and big thank you for looking after all our team so, so well. Stephen.
Top Job.
Customer Service
Quality
Value
Stephen and his team were a delight to deal with, and extremely professional and friendly from start to finish. Listened to our wish list and advised and suggested ideas where necessary. Competitive quote received same day as initial visit. Three weeks given for delivery and three weeks later we now have fantastic looking new doors and windows fitted in our new extension, enabling us to quickly move on to our next stage. Ten out of ten and would not hesitate in recommending Max Glass,
Jo in West Yorkshire Posted on 04/03/2022 , work completed 04/03/2022
The trader replied (on 16/03/2022)
Thank you Jo, much appreciated, Stephen.
Happy customer
Customer Service
Quality
Value
We were introduced to Max Glass through our builder, and the price quoted was reasonable. We’ve been more than happy with the service all the way through. A couple of small issues were resolved with no fuss and without me needing to chase anything. I’d happily recommend.
Customer in West Yorkshire Posted on 20/10/2021 , work completed 20/10/2021
The trader replied (on 16/03/2022)
Thank you for taking the time to leave us a review, it is much appreciated Stephen.
Good workers but poor at resolving problem
Customer Service
Quality
Value
Chose this company because they were highly rated on trusted traders. In June they fitted a new front door including casing and glazed screen to side plus adjusting fit of conservatory doors. They worked hard and conscientiously and were very tidy. The day after, I noticed a crack in the inner pane of the double glazed screen, just above floor level. I emailed Max Glass many times to explain the issue and occasionally they reply and I agree with them to call when they are in the area but this never happens. It is nearly 4 months since the problem occurred and I have recently emailed asking for a definite time and day for them to call but have not had a response yet. I was going to get them to quote for other work on the house but I have used another company instead.
Bernard in West Yorkshire Posted on 19/10/2021 , work completed 24/06/2021
The trader replied (on 20/10/2021)
Bernard, I can only take your comments on the chin as you are correct; I have not responded to all your emails, nor have I been able to find the time to call in as I said I would. However, in my defence, due to the high volume of emails that we receive daily, a phone call will always result in an appointment being booked. Please don’t hesitate to phone if you require this. I do apologise that our after-service has not been what it should be. Stephen
Great work and great communication
Customer Service
Quality
Value
Max glass windows installed a new front door and set of patio doors for me recently. I thought max glass windows were great from start to finish. I spoke to a few companies before choosing max glass windows. I chose them because their communication up front was by far the best and they were competitively priced. When it came to fitting the doors, I contacted Stephen to see if I could move the fitting date forward and they were very accommodating. On the day they were also brilliant, doing a great job and also completing much quicker than I had expected.
Jimmy in West Yorkshire Posted on 08/07/2021 , work completed 02/07/2021
Would highly recommend Max Glass
Customer Service
Quality
Value
I recently contacted Max Glass to install some new windows and new composite back door. Michelle arrived within the agreed timeslot to do the initial quote, very friendly and knowledgeable lady. Once I agreed to the quote Stephen came round and measured up and made sure I was happy with the designs. Again very, friendly, knowledgeable and great attention to detail. A date and price was agreed and the fitters turned up within the agreed time scale and did a cracking job of fitting and especially cleaning any mess up and removing all rubbish with them. Really pleased with the finished product the windows and door look be be of what I would say high quality and installed with a great deal of care. Thank you to all the team, I would highly recommend Max Glass.
George in West Yorkshire Posted on 02/07/2021 , work completed 01/07/2021