Endorsed by Which?

Max Glass

4.8

34 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:00
  • Sunday - Closed

Why you can trust this trader

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About

Max Glass was established in 2001 It is a true family company run by husband and wife team Stephen and Michelle. Proud to be the number 1 Premium installers of double glazing in Leeds, ranked 1st out of 1,063 double glazing companies on FreeIndex. We are A Fensa registered company supplying and installing A rated Optima PVCu windows by Profile 22, Composite Doors, Smart Aluminium bi folding doors.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

  • Doors

    • Bi-fold doors
    • UPVC doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Triple Glazing
    • UPVC Windows
    • Stained glass
    • Sash windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
34 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
Replacement windows
Customer Service
Quality
Value
We chose to replace all our windows and doors in one go. Max Glass were prompt in coming out to visit and provided catalogues and lots of background information and advice. Once we moved to an order Steven came and took more detailed advice and took all the required measurements. Our order was communicated quickly and efficiently by email and details checked. Throughout this period we were under no pressure but were supported throughout to come to our own decisions. Installation dates were agreed upon around our needs and communication was good. The guys who undertook the work were efficient and worked really hard as a team They were polite and respected our home at all times. Once the windows were fitted you could hardly tell they had been at all. A really professional job. The team leader kept us updated of any issues and these were quickly sorted. I would strongly recommend MaxGlass for the quality of service throughout and the quality of the products they install.
Customer in West Yorkshire Posted on 29/07/2022 , work completed 06/07/2022
An excellent job
Customer Service
Quality
Value
Four replacement windows fitted by this family-run business; I would definitely use them again. They provided a first-class service from the initial design and quote phase right through to the final vacuuming and cleaning up after fitting the windows. The windows are of excellent quality and supplied at a very competitive price.
Customer in West Yorkshire Posted on 23/05/2022 , work completed 20/05/2022
2 new doors fitted, slick team and excellent job
Customer Service
Quality
Value
Impressive team of 3 men arrived exactly at the time specified, removed 2 old external doors and frames, and replaced with new composite doors etc. Great product and excellent work. They had left within 5 hours of arriving and that included cleaning up. Invoiced within 24 hours with an attached guarantee. I would recommend.
Customer in West Yorkshire Posted on 01/05/2022 , work completed 28/04/2022
Top-notch product and installation
Customer Service
Quality
Value
Nine windows replaced to meet modern standards. Keen to avoid the hard-sell from the commission-based big players, I discovered Max Glass online with its excellent reviews on various platforms. In response to my initial enquiry at the showroom, Stephen provided me with a beautifully presented quotation with a visual representation of the windows, and a very fair price from the outset. Appointment times for measuring-up and installation were spot-on, and the removal / installation on the day was executed very cleanly and with a very neat finish. Excellent service with a personal touch.
Customer in West Yorkshire Posted on 22/04/2022 , work completed 14/04/2022
Replacement windows
Customer Service
Quality
Value
Had four double glazed window units replaced. Excellent service from first contact until completion of the work. The fitting team were very efficient and left the house as clean as when they arrived.
Customer in West Yorkshire Posted on 19/04/2022 , work completed 19/04/2022
Great work, great team of people
Customer Service
Quality
Value
Max Glass replaced all windows and doors in our Victorian terraced property. They were patient and helpful whilst we made our selection and made minor alterations to the designs. On the day the team that fit our windows and doors were superb. Again very patient with any questions I had and they finished the job to a very high standard. I have already recommended Max Glass to friends who have been similarly impressed.
Customer in West Yorkshire Posted on 12/04/2022 , work completed 04/02/2022
Superb work.
Customer Service
Quality
Value
From start to finish the experience with Max Glass was excellent. They listened to our thoughts, helped when we didn't really know what we wanted to begin with. Then the team who installed were friendly, clean, and did an amazing job quickly and efficiently. Steve dropped in on several occasions during installation to oversee and assist. The installation team couldn't have been more helpful. An all round superb performance, would not think twice about recommending the Max Glass team. Many thanks.
Customer in West Yorkshire Posted on 16/03/2022 , work completed 11/03/2022
The trader replied (on 16/03/2022)
Thank you for leaving us this kind review and big thank you for looking after all our team so, so well. Stephen.
Top Job.
Customer Service
Quality
Value
Stephen and his team were a delight to deal with, and extremely professional and friendly from start to finish. Listened to our wish list and advised and suggested ideas where necessary. Competitive quote received same day as initial visit. Three weeks given for delivery and three weeks later we now have fantastic looking new doors and windows fitted in our new extension, enabling us to quickly move on to our next stage. Ten out of ten and would not hesitate in recommending Max Glass,
Jo in West Yorkshire Posted on 04/03/2022 , work completed 04/03/2022
The trader replied (on 16/03/2022)
Thank you Jo, much appreciated, Stephen.
Happy customer
Customer Service
Quality
Value
We were introduced to Max Glass through our builder, and the price quoted was reasonable. We’ve been more than happy with the service all the way through. A couple of small issues were resolved with no fuss and without me needing to chase anything. I’d happily recommend.
Customer in West Yorkshire Posted on 20/10/2021 , work completed 20/10/2021
The trader replied (on 16/03/2022)
Thank you for taking the time to leave us a review, it is much appreciated Stephen.
Good workers but poor at resolving problem
Customer Service
Quality
Value
Chose this company because they were highly rated on trusted traders. In June they fitted a new front door including casing and glazed screen to side plus adjusting fit of conservatory doors. They worked hard and conscientiously and were very tidy. The day after, I noticed a crack in the inner pane of the double glazed screen, just above floor level. I emailed Max Glass many times to explain the issue and occasionally they reply and I agree with them to call when they are in the area but this never happens. It is nearly 4 months since the problem occurred and I have recently emailed asking for a definite time and day for them to call but have not had a response yet. I was going to get them to quote for other work on the house but I have used another company instead.
Bernard in West Yorkshire Posted on 19/10/2021 , work completed 24/06/2021
The trader replied (on 20/10/2021)
Bernard, I can only take your comments on the chin as you are correct; I have not responded to all your emails, nor have I been able to find the time to call in as I said I would. However, in my defence, due to the high volume of emails that we receive daily, a phone call will always result in an appointment being booked. Please don’t hesitate to phone if you require this. I do apologise that our after-service has not been what it should be. Stephen
Great work and great communication
Customer Service
Quality
Value
Max glass windows installed a new front door and set of patio doors for me recently. I thought max glass windows were great from start to finish. I spoke to a few companies before choosing max glass windows. I chose them because their communication up front was by far the best and they were competitively priced. When it came to fitting the doors, I contacted Stephen to see if I could move the fitting date forward and they were very accommodating. On the day they were also brilliant, doing a great job and also completing much quicker than I had expected.
Jimmy in West Yorkshire Posted on 08/07/2021 , work completed 02/07/2021
Would highly recommend Max Glass
Customer Service
Quality
Value
I recently contacted Max Glass to install some new windows and new composite back door. Michelle arrived within the agreed timeslot to do the initial quote, very friendly and knowledgeable lady. Once I agreed to the quote Stephen came round and measured up and made sure I was happy with the designs. Again very, friendly, knowledgeable and great attention to detail. A date and price was agreed and the fitters turned up within the agreed time scale and did a cracking job of fitting and especially cleaning any mess up and removing all rubbish with them. Really pleased with the finished product the windows and door look be be of what I would say high quality and installed with a great deal of care. Thank you to all the team, I would highly recommend Max Glass.
George in West Yorkshire Posted on 02/07/2021 , work completed 01/07/2021
Replacement front door and window glazing units
Customer Service
Quality
Value
As a result of a recommendation I contacted Max Glass to quote for my front door and replacement glazing units. Their response was swift, friendly and very professional. They gave good advice and the price was competitive. Communication was excellent throughout and the work was carried out to a high standard. I would not hesitate to recommend Max Glass.
PW in West Yorkshire Posted on 27/06/2021 , work completed 18/06/2021
Fantastic professional service
Customer Service
Quality
Value
We had Stephen and his team replace our full house windows and doors. From start to finish it was a highly efficient and professional service. The team arrived when they said they would, did a full day's work and left everything clean and tidy at the end of each day. There was no hard sell when we were obtaining quotes, just a honest nothing hidden figure with no pressure. We are very happy with the look of the windows and doors and it is making a positive difference already, actually looking forward to see how they perform in winter! Will definitely recommend Max Glass to friends and family.
Johanne in West Yorkshire Posted on 24/06/2021 , work completed 23/06/2021
Disappointing!
Customer Service
Quality
Value
Initial consultation, survey and quote with Michelle and Stephen were efficient. Installation was certainly not! Receiving a phone call in the afternoon asking if they could install the following morning was not enough notice. They were to replace one window and repair parts of another. The person who carried out the work was surly at best. When I pointed out that the bottom beading on the window had come away, leaving a gap and was sitting proud, "It's your windowsill, we can only work with what we find." ( I offered to get the spirit level out at this point as it was level). I then suggested weighing it down to get it to sit flat, to which he said " It's up to you!". I did, and it worked. They clearly couldn't be bothered getting it to sit flush. On top of this, they left my garage wall, window, floor outside and garden chair covered in plaster, the bedroom floor had dirty marks on, the beading was all scratched too as if it had been used before. I sent photos of this and spoke with Michelle about the complaint and the guys were sent back to rectify the issues. Once again, the attitude of the one who spoke with me was unpleasant. When I mentioned how previous reviews had commented on the clean, friendly and professional approach and the vastly different experience I had, he retorted, "We have hundreds of satisfied customers, clearly you are not one of them." Needless to say, I absolutely would not recommend this company.
Customer in West Yorkshire Posted on 10/05/2021 , work completed 18/02/2021
The trader replied (on 10/05/2021)
I’d like to thank you for your review; we do act on feedback to ensure we live up to our 20+ years of excellent service. As you were dissatisfied with our products & work completed, you contacted us to resolve the issues. I’d like to point out that the work has been resolved accordingly. However the version of events you’ve stated are different to our records. I can see on the email dated 10/2/21, the 17/2/21 was agreed to fit your window - this is a full weeks notice. I can confirm that our fitter placed his spirit level on your window sill to show that it wasn’t level. At your request, we returned to remove marks & mortar that you said we’d caused. 1 piece of trim was also replaced as requested due to scratches, which we agreed shouldn’t have been used. This seems as though the issues had been resolved prior to the above. In your complaint, you stated that we’d caused your external soil pipe to leak. Our fitter pointed out the stains to you & explained that due to the severity, it was impossible for us to be responsible. As a result of your valued feedback, we’ve changed the way we transport the trim to ensure no future damage. We’ve also dealt with the responses from our fitter as we pride ourselves in providing the best service from employees. However he is not wrong: we’ve received these reviews by providing 20+ years of hard work & customer service. Should you still feel the issue hasn’t been resolved please contact us & we’ll rectify. Stephen Hobson
Excellent and Smooth Installation!
Customer Service
Quality
Value
Replacement composite door installed from a professional and friendly company showing interest, and offering good advice when needed. Installation showing skill and competence, which in turn gives confidence in the job undertaken. Definitely recommend and should the need arise, will not hesitate to use again. Highly Satisfied - Thank You!
Customer in West Yorkshire Posted on 12/02/2021 , work completed 09/02/2021
Excellent job of four new windows
Customer Service
Quality
Value
Very professional job, lovely team of lads arrived on time, they paid great attention to detail, the windows look brilliant we are so pleased with them. They put dust sheets throughout the house and even hoovered up afterwards! Would definitely recommend.
Customer in West Yorkshire Posted on 13/11/2020 , work completed 13/11/2020
Professional double glazing service
Customer Service
Quality
Value
I recently had Max Glass to replace all my windows with UPVC double glazing, replacing a sliding patio door and replacing a front door with a composite one. The service was very professional and friendly from the first meeting with Michelle to discuss my requirements to the fitting of the windows and doors. Stephen was very prompt in answering my various questions and the installation was carried out very quickly after I placed the order. The fitters were very efficient and tidy. All in all Max Glass provide what they promise at a competitive price in a professional and friendly manner without the sales pressure you hear about from some national companies.
Customer in West Yorkshire Posted on 22/10/2020 , work completed 21/10/2020
Windows to gable end
Customer Service
Quality
Value
Max Glass offer an exceptional service. We wanted some unusual shaped glazing to fit a gable above existing patio doors ( previously fitted by Max Glass). When Steve came to measure up he suggested options for design in conjunction with the existing doors. Gave a very competitive price the next day and arranged a date for the work. The team who fitted the windows were polite professional and extremely thorough. I mean it as a compliment when I say they took as long with the finishing touches as they did actually putting the windows in. I thought I was a bit picky but their attention to detail is amazing. The job was absolutely faultless and looks superb.
Customer in West Yorkshire Posted on 25/08/2020 , work completed 24/08/2020
Replacement windows and door
Customer Service
Quality
Value
Maxglass provided a very competitive quote and more importantly an excellent delivery date and programme of works which amazingly was improved on! The quality of the product and workmanship was top notch along with the after sales service... definitely recommend this company
Customer in West Yorkshire Posted on 15/08/2020 , work completed 03/07/2020
Excellent professional and friendly service
Customer Service
Quality
Value
We have used Max Glass twice. Last summer they replaced existing french doors and turned an ordinary window into french doors. This summer they replaced all our windows, including replacing one with french doors and a Juliet balcony. Price competitive and excellent value. Their work is excellent; they turn up at the time stated; they are all so hard working and friendly; and they clean up after themselves to the extent that you wouldn’t know they had been. We cannot recommend them highly enough.
Customer in West Yorkshire Posted on 05/08/2020 , work completed 05/08/2020
Amazing company
Customer Service
Quality
Value
We have used Max Glass twice firstly in 2018 for full house windows, front and back door then again in 2019 for two doors(different house). On both occasions we found the company a pleasure to deal with before and during the installation. The lads that did the fitting were really polite, efficient and tidied up after themselves. Great competitive price! Would definitely recommend the company to anyone!
Customer in West Yorkshire Posted on 18/01/2020 , work completed 12/12/2019
Excellent service and product
Customer Service
Quality
Value
We are extremely impressed with the service and product we received at Max Glass. The service was very efficient, friendly and professional from start to finish. The windows were fitted quickly and to a very high standard. We are very happy with the service and highly recommend this company.
Customer in West Yorkshire Posted on 29/10/2019 , work completed 14/10/2019
Very professional.
Customer Service
Quality
Value
Three simple rules to running a business, 1.Turn up when you say you will. 2. Do what you say you will. 3 Charge what you quote. Max Glass score on all three points - well done. Good product, excellent team of fitters, work carried out to a high standard in a clean and efficient manner. Recommend without reservation.
Customer in West Yorkshire Posted on 09/10/2019 , work completed 05/09/2019
very prompt and extremely professional
Customer Service
Quality
Value
A very good service from the first enquiry all the way through to the final fitting. Could not have asked for better. Most recommended
Diana, West Yorkshire Posted on 20/08/2019 , work completed 20/08/2019
New windows, french doors and external door.
Customer Service
Quality
Value
I'm am so pleased with my new grey windows, french doors and external door, this was such an easy process from start to finish. Excellent quality and standard of fitting, the crew were great on time and did an super job, leaving no mess at all. Advise from start to finish was greatly appreciated, I would definitely use Max Glass again without a doubt.
Customer in West Yorkshire Posted on 20/05/2019 , work completed 15/05/2019
5* from Start to Finish
Customer Service
Quality
Value
Installation of new Bay and Upstairs window, carried out by a super team who cleared up as they worked and brought in the hoover at the finish. From the initial telephone call to the final job, everything was carried out very professionally. I would not hesitate to recommend Maxglass to anyone looking for new windows or doors.
Customer in West Yorkshire Posted on 22/03/2019 , work completed 18/03/2019
First Class Service
Customer Service
Quality
Value
Had twelve double glazed window units replaced. The price was very competitive and the installation undertaken in a clean, tidy and timely manner. All windows were cleaned and any damaged gaskets/seals were repaired. Max Glass are clearly customer focussed and based on this experience I would not hesitate to use them again. A first class service.
Richard Foster Posted on 16/06/2018 , work completed 16/06/2018
Excellent job
Customer Service
Quality
Value
Thank you Stephen and your team for a very professional job in replacing our windows and french window doors. We valued your expertise in helping us to decide on the range of windows and doors to select and we were highly delighted with the quality of the product and the service. The lads worked very hard making sure that all surfaces were covered and tidied meticulously at the end of each day. We were amazed that, for such an old house, we did not have more problems with the walls and surrounding decoration and we thought that their quote for 16 windows and the french window doors was excellent. We are now considering replacing a further door and we would certainly recommend them to others. A happy customer
Amanda Posted on 04/10/2017 , work completed 04/10/2017
Excellent
Customer Service
Quality
Value
We had our existing doors changed along with a rear door. They were cheaper than other companies we've used in the past and I highly recommend them to anyone.
Which? Trusted Traders Consumer Posted on 03/08/2017 , work completed 03/08/2017
Could not have asked for a better service.
Customer Service
Quality
Value
I had 9 windows replaced, and the door locks in both my front and back doors. The team from Max Glass had excellent customer service from my initial phone call to them to book a quote, all the way through me needing to rearrange my fitting date and completion. On the day of fitting they arrived punctually, respected my house, fitted swiftly and cleaned up after themselves so well that I didn't even need to run the hoover around afterwards. The finished product is brilliant, I can now barely hear the noise outside, and they even sent an email after completion to let me know that if there were any problems or anything I wasn't happy with they would be pleased to come and rectify it if I let them know. Overall a professional finish and a friendly and efficient service. I would recommend Max Glass to anyone.
Ruth, West Yorkshire Posted on 24/07/2017 , work completed 24/07/2017
Nobody else touches my windows and haven't done so for 16 years
Customer Service
Quality
Value
I have been a customer for 16 years, they have done many jobs in that time. From replacing a door handle to putting in bi-fold doors in my kitchen. Their workmanship is excellent and their after-sales service as well. I had even a random stranger asking me who did my front door. Their work speaks for themselves. Nobody touches my windows except Max Glass.
Ann Harrogate, Middlesex Posted on 11/07/2017 , work completed 11/07/2017
Honest Yorkshire Window Fitters
Customer Service
Quality
Value
Max Glass replaced every window and door in a large terraced house. The finished work was superb. The composite doors look brilliant. Stephen and Michelle were very easy to work with and you can really tell its a small family business run by passionate people. The best thing with Max Glass is that you can contact the same person i.e. Stephen and he knows what's going on as he helps with the on site work. I would without hesitation recommend Max Glass as they are competitive on price and provide excellent Customer Service. I was so pleased with their work I have asked them to quote on my next project.
Jarrod Oliver, North Yorkshire Posted on 28/09/2016 , work completed 28/09/2016
Would highly recommend
Customer Service
Quality
Value
We decided to use the services of Max Glass after some research online where they had great recommendations. They were also the most competitive out of several quotes we had. They installed 6 new windows including a large bay-window, which was quite tricky. But I am very happy with their work as they were efficient, clean and tidy and we didn't even had to redecorate afterwards. They took care of our blinds, took them down before work started and put them back up afterwards. I have already recommended them to several family members.
Which? Trusted Traders Consumer Posted on 29/07/2016 , work completed 29/07/2016