Endorsed by Which?

MCA Security Services LTD

4.9

220 Reviews

About

The company was started back in 1982 by proprietor Mike Christian who has been in the alarm industry just about all of his working life. A family business run by Mike and his son Stephen who together look after all of the surveys, installations and servicing side of the business, Mike's granddaughter Emma has also joined the team. Daughter Amanda and other granddaughter Laura look after office administration.

As a traditional family business we have been trading for over 40 years, fully insured and a member of the Which Trusted Traders Scheme.
Most of our customers are either referrals or repeat business, with a vast customer database of over 6000 customers we cover areas from right here on the Wirral to as far as Lancashire and even Anglesey in North Wales. Over the years the business has expanded and now provides a full range of security services including residential as well as commercial Intruder Alarm systems, CCTV , security lighting and door entry systems and full maintenance and repairs.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • cctv installers
    • security lighting
    • intruder alarms
    • home security

Customer reviews

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4.9
220 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Alarming Efficiency
Customer Service
Quality
Value
My alarm system was over thirty years old, having been installed by MCA SECURITY SERVICES. They advised me on replacement, at a very reasonable price and after my acceptance provided an installation date and time. Both were honoured and the work was carried out with minimal disruption in a friendly and efficient manner. A full explanation of the system was given and all was very satisfactory. Would have no hesitation in recommending them.
Customer in Merseyside Posted on 09/02/2023 , work completed 06/02/2023
Fantastic, professional service.
Customer Service
Quality
Value
Product fully explained and talked through. Options all discussed. Very professional and personal service. Highly recommended. Good value for money.
Customer in Merseyside Posted on 30/10/2022 , work completed 24/10/2022
Grade A+++ Fast and responsive service
Customer Service
Quality
Value
What can I say...? fast and responsive service. I have used MCA previously when I moved into my property 15 years ago. They completely refitted the alarm system then. We are now having building work done on our property and needed to move some of the original sensors and extend the system. I was really concerned that my oversight of not planning the alarm system upgrade into the building works was going to completely drag everything out. MCA delivered! After speaking to them on the prior Thursday they were onsite on Monday and had everything done in a few hours. They even stayed later than expected to make sure the system was retested and serviced. During the works they identified a failed battery and replaced that at the same time. Grade A+++ service and I can't recommend them enough...
Customer in Cheshire East Posted on 14/10/2022 , work completed 10/10/2022
Excellent
Customer Service
Quality
Value
Came earlier than expected. Had the job done in 2 hours. Cost us £800 as we needed new panel. Infra reds... Wireless system connected to phone app. Its a superb system which let's us alarm the house while we are asleep. Can't fault the service. Recommended!
Alan in Merseyside Posted on 06/05/2022 , work completed 24/03/2022
Quality work in all aspects
Customer Service
Quality
Value
We have dealt with MCA for 30 years plus. Always a friendly company to deal with. Steve and /or Mike arrive on time, provide a good customer expectation. Their service can be relied upon for quality products/equipment, competitive price and delivery to time promised. Today they installed a new wireless alarm system, made no mess and did not disturb our daily activity in our home. The system is easy to operate and was explained well to our understanding. We thoroughly can recommend MCA to anyone looking for a quality alarm system, together with superb after sales and annual servicing.
Customer in Merseyside Posted on 22/03/2022 , work completed 22/03/2022
Alarm Installation
Customer Service
Quality
Value
Thank you for the recent installation, we were impressed with the service, from the first contact with Amanda & house call to discuss the estimate & advise. Mike & Steve were so efficient & friendly & NO mess, it was a pleasure to have a Family business do the work for us. Also, the explanation & operation after the installation was appreciated. Thanks again guys, you were much appreciated, keep up the good work.
Customer in Cheshire West and Chester Posted on 14/02/2022 , work completed 10/02/2022
Fast and reliable work
Customer Service
Quality
Value
We have used MCA for many years and when our old alarm finally gave up we went to them for a quote for a new one. Steve came out and explained our options and we decided to go for a wireless system. This was installed about 4 weeks later and was completed in under 2 hours, the rubbish was taken away and the house left in a tidy state. The workings of the system were fully explained although it was a lot to take in at the time we soon got to grips with it and although it has been installed only a few days it is working fine so far. To complicate matters we got a new router the day after installation but managed to connect to it through the WPS system. We are very pleased so far and know from past experience that we will get exceptional service from this company in the future.
Customer in Flintshire Posted on 29/01/2022 , work completed 25/01/2022
CCTV cameras installed Excellent in all aspects
Customer Service
Quality
Value
From the first phone call to the final completion. This firm is friendly, very helpful but above all so professional.First class advice, quick and clean installation. There knowledge in their chosen profession is outstanding. To communicate to someone like myself who was unsure of what I needed was outstanding. I can only say a massive thank you and think it’s a pity life isn't always this reasonable and simple.
Glyn in Merseyside Posted on 12/10/2021 , work completed 04/10/2021
Great Team
Customer Service
Quality
Value
Excellent work can not fault them from booking a time to insulation was kept updated and the after care has been excellent Mike came back a couple of times to sort a problem out for me would recommend them to friends nice to deal with a family local company great work.
Anthea in Merseyside Posted on 07/10/2021 , work completed 27/09/2021
The Dream Team!
Customer Service
Quality
Value
The installation was done at very short notice due to our impending holiday, and what was achieved before we went away was remarkable! Mike, Steven and Amanda are unfailingly helpful and friendly, and nothing is too much trouble....so far! The only problem we have had is that there aren't many written instructions/guidelines, for troubleshooting any difficulties, and one has to be a real technophobe to resolve any hiccups online. Despite all of the above, the system works very well, and has given us great 'peace of mind', particularly when we are out for the day etc. We would heartily recommend MCA, and would happily endorse the service provided.
Shannatte in Cheshire West and Chester Posted on 22/09/2021 , work completed 25/08/2021