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MCA Security Services LTD

4.9

227 Reviews

About

The company was started back in 1982 by proprietor Mike Christian who has been in the alarm industry just about all of his working life. A family business run by Mike and his son Stephen who together look after all of the surveys, installations and servicing side of the business, Mike's granddaughter Emma has also joined the team. Daughter Amanda and other granddaughter Laura look after office administration.

As a traditional family business we have been trading for over 40 years, fully insured and a member of the Which Trusted Traders Scheme.
Most of our customers are either referrals or repeat business, with a vast customer database of over 6000 customers we cover areas from right here on the Wirral to as far as Lancashire and even Anglesey in North Wales. Over the years the business has expanded and now provides a full range of security services including residential as well as commercial Intruder Alarm systems, CCTV , security lighting and door entry systems and full maintenance and repairs.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • cctv installers
    • security lighting
    • intruder alarms
    • home security

Customer reviews

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4.9
227 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Very professional service and support
Customer Service
Quality
Value
So pleased we chose MCA Security Services to install our new security system. We were given excellent advice and guidance, a very proffessional service from beginning to end. Would recommend this company to others without any hesitation.
Customer in Cheshire West and Chester Posted on 03/09/2019 , work completed 03/01/2019
Superb, totally trustworthy people to deal with!
Customer Service
Quality
Value
I would not hesitate to recommend MCA. We have dealt with them since the 1980’s. When guttering leaked water into our alarm at 03.00 am at our previous house and we were unable to turn the noise off Mike Christian came out straight away and sorted it out for us! We have now had them replace the alarm installed at our new house and they have once again been totally great to deal with! Many thanks MCA!
Gill in Merseyside Posted on 07/08/2021 , work completed 23/07/2021
Quick Installation And Professional
Customer Service
Quality
Value
Old alarm had failed so needed a new one. Very fast turnaround, arrived on time for initial visit and gave us price there and then and explained the features etc. We were going away on holiday the following week and they managed to squeeze the installation in before we went which was very much appreciated. Quick and tidy installation and handover and ongoing support. Overall a very good experience, I would recommend this company to anybody looking for new security system at a sensible price.
Rob in Merseyside Posted on 16/08/2021 , work completed 03/08/2021
Alarm Installation
Customer Service
Quality
Value
Thank you for the recent installation, we were impressed with the service, from the first contact with Amanda & house call to discuss the estimate & advise. Mike & Steve were so efficient & friendly & NO mess, it was a pleasure to have a Family business do the work for us. Also, the explanation & operation after the installation was appreciated. Thanks again guys, you were much appreciated, keep up the good work.
Customer in Cheshire West and Chester Posted on 14/02/2022 , work completed 10/02/2022
Excellent
Customer Service
Quality
Value
Came earlier than expected. Had the job done in 2 hours. Cost us £800 as we needed new panel. Infra reds... Wireless system connected to phone app. Its a superb system which let's us alarm the house while we are asleep. Can't fault the service. Recommended!
Alan in Merseyside Posted on 06/05/2022 , work completed 24/03/2022
Grade A+++ Fast and responsive service
Customer Service
Quality
Value
What can I say...? fast and responsive service. I have used MCA previously when I moved into my property 15 years ago. They completely refitted the alarm system then. We are now having building work done on our property and needed to move some of the original sensors and extend the system. I was really concerned that my oversight of not planning the alarm system upgrade into the building works was going to completely drag everything out. MCA delivered! After speaking to them on the prior Thursday they were onsite on Monday and had everything done in a few hours. They even stayed later than expected to make sure the system was retested and serviced. During the works they identified a failed battery and replaced that at the same time. Grade A+++ service and I can't recommend them enough...
Customer in Cheshire East Posted on 14/10/2022 , work completed 10/10/2022
Alarming Efficiency
Customer Service
Quality
Value
My alarm system was over thirty years old, having been installed by MCA SECURITY SERVICES. They advised me on replacement, at a very reasonable price and after my acceptance provided an installation date and time. Both were honoured and the work was carried out with minimal disruption in a friendly and efficient manner. A full explanation of the system was given and all was very satisfactory. Would have no hesitation in recommending them.
Customer in Merseyside Posted on 09/02/2023 , work completed 06/02/2023
Fantastic service, great customer support
Customer Service
Quality
Value
We had our CCTV installed back in Oct 2022. We have had no issues whatsoever with the unit, great picture quality and through explanation of how the system works was given. Recently, dec 2023 we changed our internet provider which caused issues in receiving notifications on our phones.. I called MCA and they were very supportive and sent a technician to complete the setup for me. Thank you for a great and friendly service.
Customer in Merseyside Posted on 29/12/2023 , work completed 31/10/2022
CCTV cameras.
Customer Service
Quality
Value
Mike and Steve fitted my CCTV cameras with the minimum of fuss and no mess at all. Two very pleasant men who took pains to explain everything and set it all up so as to minimise any worries we might have had about operating it. They told us to call if any problems and they would be back at the first available time. I was pleasantly surprised to get an internet extender as part of the deal and now it all runs a bit faster and I can do away with a ethernet cable that I had to use when the WIFI was weak upstairs. We would recommend MCA without fear and we don't do that lightly having been let down by other businesses in the past.
Customer in Merseyside Posted on 28/08/2024 , work completed 28/08/2024
Security System
Customer Service
Quality
Value
MCA have recently installed updated security system. Our previous had been fitted by MCA almost 30 years ago. We already knew what a fantastic company they were so had no hesitation is them installing updated system. Great company with exceptional service and experts in their field. MCA advised best solution for us based on our requirements. Reliable, trustworthy and expert knowledge with a fair price. Would definitely recommend
Customer in Wrexham Principal Area Posted on 01/10/2024 , work completed 30/09/2024
Superb experience.
Customer Service
Quality
Value
Absolute pleasure dealing with such a conscientious, reliable & professional... for over fifteen years now.
Charles, Merseyside Posted on 12/12/2014 , work completed 12/12/2014
Excellent job
Customer Service
Quality
Value
Arrived on time, work was completed in a very professional manner. Everywhere was left clean and tidy. Very satisfied with the service I received from the above company.
Jenny, Merseyside Posted on 15/07/2016 , work completed 15/07/2016
A good job well done.
Customer Service
Quality
Value
Our burglar alarm became faulty on New Years eve morning 2014. I called M.C.A. and they came out within the hour, they identified the problems and got the alarm running like new. The cost of the job was very reasonable, and they where very courteous and knowledgeable. They left me in no doubt that the job they did would be a good one and I wouldn't be ripped off. I have no hesitation in recommending them to anyone, and I shall be using them again .
svstevie Posted on 02/01/2015 , work completed 02/01/2015
My Review
Customer Service
Quality
Value
A quick, clean, friendly job.
Barbara, Merseyside Posted on 10/10/2014 , work completed 10/10/2014
My Review
Customer Service
Quality
Value
P.P.P Prompt, professional and pleasant
Joseph William, Merseyside Posted on 02/03/2015 , work completed 02/03/2015
First class service, most satisfied
Customer Service
Quality
Value
This trader arranged to call on the evening of the day we enquired to survey this work and to give us a written cost. He then on confirmation from us to go a head with the installation gave a day date and time to carry out the work, which was carried out at this time and date to our entire satisfaction.
Norman, Merseyside Posted on 19/10/2015 , work completed 19/10/2015
Professional job
Customer Service
Quality
Value
Mr Christian of MCA Burglar Alarm provided us with a prompt and efficient service. He fitted our alarm and advised us on its use in a very professional way. He was polite and tidied up after the job was done. We were pleased with his work.
Glynne, Merseyside Posted on 21/08/2015 , work completed 21/08/2015
Polite, prompt and professional.
Customer Service
Quality
Value
Smart in appearance, he was prompt, on time, very professional and very patient in explaining the set up, also knowing that I can ring him any time with any problems. A very nice man.
Marian, Merseyside Posted on 18/08/2015 , work completed 18/08/2015
Exceptional service
Customer Service
Quality
Value
This firm fitted our alarm in 1987 in our last house. We had an annual service and on the odd occasion we had to call them out, it was prompt and efficient. We naturally asked them to alarm our present home. Arrived promptly and did an excellent job. The firm is long established, with an excellent reputation and very competitively priced. Would recommend to anyone.
Mike, Merseyside Posted on 17/09/2015 , work completed 17/09/2015
Efficient and professional
Customer Service
Quality
Value
We decided to upgrade our intruder alarm using MCA, as previously. The new installation was very prompt and installed very efficiently. We have always been very happy with the service provided by MCA.
Michael, Merseyside Posted on 21/12/2015 , work completed 21/12/2015
Highly recommended
Customer Service
Quality
Value
A very professional and courteous company. A job well done.
Tony, Merseyside Posted on 18/09/2015 , work completed 18/09/2015
Perfect
Customer Service
Quality
Value
No complaints, on time. clean, excellent job.
Anthony, Merseyside Posted on 10/05/2016 , work completed 10/05/2016
Excellent professional
Customer Service
Quality
Value
Mr Christian was very professional from the initial assessment through to the installation. He was very informative and there was no mess afterward.
Stephen, Merseyside Posted on 01/08/2016 , work completed 01/08/2016
Excellent work! Highly recommended!
Customer Service
Quality
Value
I am very pleased with the work done at my home by MCA Services. Mike's work was tidy and He finished on time as promised. I would recommend MCA Security services to anyone!
Say Aun, Cheshire Posted on 03/08/2015 , work completed 03/08/2015
Happy
Customer Service
Quality
Value
Employed MCA Alarms 23 years ago in a previous house. Happy to use the same company again here.
Liz, Merseyside Posted on 26/09/2016 , work completed 26/09/2016