Endorsed by Which?

MCA Security Services LTD

4.9

227 Reviews

About

The company was started back in 1982 by proprietor Mike Christian who has been in the alarm industry just about all of his working life. A family business run by Mike and his son Stephen who together look after all of the surveys, installations and servicing side of the business, Mike's granddaughter Emma has also joined the team. Daughter Amanda and other granddaughter Laura look after office administration.

As a traditional family business we have been trading for over 40 years, fully insured and a member of the Which Trusted Traders Scheme.
Most of our customers are either referrals or repeat business, with a vast customer database of over 6000 customers we cover areas from right here on the Wirral to as far as Lancashire and even Anglesey in North Wales. Over the years the business has expanded and now provides a full range of security services including residential as well as commercial Intruder Alarm systems, CCTV , security lighting and door entry systems and full maintenance and repairs.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • cctv installers
    • security lighting
    • intruder alarms
    • home security

Customer reviews

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4.9
227 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Prompt and professional
Customer Service
Quality
Value
I have no hesitation in recommending MCA, very customer focussed and did a great job.
R, Cheshire Posted on 05/05/2017 , work completed 05/05/2017
Super Job
Customer Service
Quality
Value
Arrived promptly. Very courteous service. Very efficient and cleaned up after themselves.
Katy, Merseyside Posted on 30/01/2018 , work completed 30/01/2018
My review
Customer Service
Quality
Value
Prompt and professional.
R.A., Merseyside Posted on 27/04/2018 , work completed 27/04/2018
Fast, very efficient service.
Customer Service
Quality
Value
Whole process from initial contact through to installation and demonstration was very professional and would recommend with confidence.
Ian Vaughan Posted on 29/05/2018 , work completed 29/05/2018
Highest standard
Customer Service
Quality
Value
CCTV, fantastic job!! Very professional and helpful, job was done to the highest standard. Experienced and very friendly, trustworthy, punctual. Thank you.
Brian, Merseyside Posted on 30/05/2018 , work completed 30/05/2018
Prompt, reliable and professional
Customer Service
Quality
Value
Following my telephone enquiries, I had a consultation in person regarding the work within 48 hours. The service was faultless, prompt, professional, without leaving any mess behind. Detailed verbal/written advice and practical demonstration was given and post fitting follow up. I highly recommend MCA Security Services for everybody, who is in need of this type of service.
Emma, Merseyside Posted on 06/09/2018 , work completed 06/09/2018
My review
Customer Service
Quality
Value
Very good.
Philip John, Merseyside Posted on 02/01/2019 , work completed 02/01/2019
New house alarm.
Customer Service
Quality
Value
MCA arrived on time and promptly got on with the job. All security was fitted neatly and efficiently and tidied up after. A detailed check of whether the system was working correctly and in depth demonstration of how to work it was provided. GREAT SERVICE.
Customer in Merseyside Posted on 14/05/2019 , work completed 14/05/2019
Security cameras supplied and fitted
Customer Service
Quality
Value
MCA security services,quoted for security cameras to be installed on our home,Michael and his son installed the cameras quickly and very professionally. We were guided through the operation of the system on what information was available through the cameras by Michael who is obviously a very experienced consummate security professional ,and as such I would have absolutely no hesitation in recommending MCA.
Customer in Merseyside Posted on 27/11/2019 , work completed 27/11/2019
Prompt & very professional
Customer Service
Quality
Value
Arrived on time, completed the job in under 2 hours. Fitted a new alarm system and door bell, explained everything clearly, sorted out my mobile phone. Left everything neat, tidy, would recommend this company.
Rita, Merseyside Posted on 27/03/2019 , work completed 27/03/2019
Security cameras
Customer Service
Quality
Value
Mike and Stephen Christian (MCA Security Services) have just finished fitting and setting up a 3 camera system to my property in Prenton. They came recommended by a friend. I am so pleased with the set-up. Clear HD coverage of my property front and back. They arrived on time, rechecked with me what was to be done. Then, just got on and did it, no fuss no bother. A few hours later after a clean up (packaging etc) the system was demonstrated. Would recommended them 100% and have no hesitation giving them a 5* review.
Customer in Merseyside Posted on 02/05/2019 , work completed 02/05/2019
Alarm and CCTV upgrade.
Customer Service
Quality
Value
We cannot recommend MCA Alarms enough, from the time of our survey to the work being completed, all within a week. Mike and Steve were very punctual, clean, and professional in there work. The whole system was clearly explained to us and very easy to use, we have been with MCA now for over 10yrs, and nothing is too much trouble, any help or assistance you need they are there 24hrs a day. We have recommended MCA to all our family and friends, and will continue using them for many years to come. Thanks guys.
Customer in Merseyside Posted on 16/02/2020 , work completed 13/02/2020
First Class Service
Customer Service
Quality
Value
Following an intruder accessing my garage, I called MCA straight away to see how my existing system could be upgraded, to give me greater protection and peace of mind. They were extremely helpful and organised a visit from Mike straight away. He talked me through a range of options and gave a very reasonable quote. They very kindly fitted the work into their schedule the same week, which I really appreciated. Both Mike and Stephen fitted the new system and the work was carried out to a very high standard. They are extremely knowledgeable and were very good at explaining the operating instructions to me. I wouldn't hesitate in recommending them to others - they are friendly, affordable and experts in their field. Thank you!
Anna in Merseyside Posted on 17/07/2021 , work completed 16/07/2021
Upgraded Alarm and CCTV
Customer Service
Quality
Value
We have been with MCA for many years and recently decided to upgrade our alarm to a wireless system and have CCTV installed. We have had a maintenance contract with this company and this has given us the security of knowing that they will come out to fix the system should anything go wrong. I would add that we have been with the company for 23 years and have only needed to do this on two occasions. They are reliable and professional, giving us the peace of mind we need. The new installation took a day and a neat and tidy job was done to a high standard. We were given comprehensive guidance on how to use the system and they came back a few days later to help us with understanding the new system. Wouldn't hesitate to recommend.
Nigel in Merseyside Posted on 17/05/2021 , work completed 16/03/2021
Brilliant
Customer Service
Quality
Value
Had my cctv fitted today by MCA, they were brilliant from start to finish. Very professional, but with a friendly comfortable touch. Explained everything to me that I needed. Couldn't be happier. Thank you.
Customer in Merseyside Posted on 13/05/2021 , work completed 13/05/2021
Quality work in all aspects
Customer Service
Quality
Value
We have dealt with MCA for 30 years plus. Always a friendly company to deal with. Steve and /or Mike arrive on time, provide a good customer expectation. Their service can be relied upon for quality products/equipment, competitive price and delivery to time promised. Today they installed a new wireless alarm system, made no mess and did not disturb our daily activity in our home. The system is easy to operate and was explained well to our understanding. We thoroughly can recommend MCA to anyone looking for a quality alarm system, together with superb after sales and annual servicing.
Customer in Merseyside Posted on 22/03/2022 , work completed 22/03/2022
Excellent Company
Customer Service
Quality
Value
We have used MCA for our house security for 40 years in every house we have lived in. They are exceptionally efficient and professional in all their dealings and we have had no worries about recommending them to others. The team have just updated our alarm system to a wireless system and we are really pleased with it, so easy to use. They are extremely upfront about costs and fully explained how the new system worked. The work was done very professionally and efficiently and left clean and tidy. Thank you to all the team for a job well done.
Customer in Sir Ddinbych Posted on 21/12/2023 , work completed 19/12/2023
excellent work and service
Customer Service
Quality
Value
an excellent service from start to finish arrived on time work clean and instruction clear and app loaded for us with instructions we needed help made a call and the young lady arrived on time as arranged and again instructed us clearly no hesitation in recommending MCA
Customer in Merseyside Posted on 19/06/2024 , work completed 17/06/2024
Top notch service.
Customer Service
Quality
Value
We recently had the pleasure of having a new security system fitted by MCA Security Services and would recommend them without hesitation. They are thorough, professional and helpful - understanding our requirements and providing a bespoke solution that worked for us, including security lights, a video doorbell and full alarm system. They fitted the solution within a day, with minimal disruption, and made us feel extremely comfortable in operating the system going forward with ease. 100% satisfaction and very reasonably priced.
Customer in Merseyside Posted on 21/05/2024 , work completed 01/05/2024
Great security system installed quickly at agreed price.
Customer Service
Quality
Value
We have been using MCA security for a few years now. They recently upgraded our security system, which is important to us living in a semi rural area. They have always been very helpful and came back straight away to sort out some small teething problems we had. They were recommended to me and I would definitely recommend them to anyone wanting home or business security.
Customer in Cheshire West and Chester Posted on 21/12/2024 , work completed 04/11/2024
Installing a new modern alarm system.
Customer Service
Quality
Value
Very efficient, The engineer came out in god time to asses and quote. A date for fitting was agreed, they came out at the agreed time and date and worked quickly and efficiently, fully explained operating procedures. They also cleaned and took the old alarm away for disposal. Very happy with the system.
Customer in Merseyside Posted on 04/12/2025 , work completed 04/12/2025
Brilliant job & professional
Customer Service
Quality
Value
Prompt & professional.
M, Merseyside Posted on 21/01/2015 , work completed 21/01/2015
Very professional!!!
Customer Service
Quality
Value
Mike was very professional and polite. He explained everything in detail and cleared all the waste away. Highly recommended!!!
Anthony, Merseyside Posted on 15/10/2014 , work completed 15/10/2014
Prompt & professional
Customer Service
Quality
Value
Work was carried out at the time agreed. Very clean operative.
Brian, Clwyd Posted on 16/03/2015 , work completed 16/03/2015
Good service
Customer Service
Quality
Value
Fast and efficient installation of alarm, finished within 2 hours. Cleaned up afterwards and shown how to work the alarm.
Bryan, Merseyside Posted on 22/10/2014 , work completed 22/10/2014