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MCA Security Services LTD

4.9

227 Reviews

About

The company was started back in 1982 by proprietor Mike Christian who has been in the alarm industry just about all of his working life. A family business run by Mike and his son Stephen who together look after all of the surveys, installations and servicing side of the business, Mike's granddaughter Emma has also joined the team. Daughter Amanda and other granddaughter Laura look after office administration.

As a traditional family business we have been trading for over 40 years, fully insured and a member of the Which Trusted Traders Scheme.
Most of our customers are either referrals or repeat business, with a vast customer database of over 6000 customers we cover areas from right here on the Wirral to as far as Lancashire and even Anglesey in North Wales. Over the years the business has expanded and now provides a full range of security services including residential as well as commercial Intruder Alarm systems, CCTV , security lighting and door entry systems and full maintenance and repairs.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • cctv installers
    • security lighting
    • intruder alarms
    • home security

Customer reviews

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4.9
227 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Prompt and professional
Customer Service
Quality
Value
Excellent and professional job. Very pleased, excellent response time.
Amanda, Merseyside Posted on 21/07/2015 , work completed 21/07/2015
Four CCTV camera's installed
Customer Service
Quality
Value
Praise,praise and more praise for MCA Security Services ! Right from the initial contact with MCA, we found Mr Christian to be courteous, informative,prompt,efficient and professional.We had four installations done by MCA , each one being carried out without any delays, with extreme efficiency,and with extraordinary neatness ! We will have no hesitation whatsoever in recommending MCA to anybody looking for a first class service, with products to match, and accompanied by a superlative level of customer care, and we will not consider looking to anywhere but MCA for any future security requirements.
D, Flintshire Posted on 01/02/2015 , work completed 01/02/2015
My Review
Customer Service
Quality
Value
Very efficient and cleaned up afterwards. Have dogs and cats and needed an alarm that did not go off when dogs in house or cats jump up on chairs. Sensors properly set and system fully explained. Very good service.
Sue, Clwyd Posted on 08/09/2015 , work completed 08/09/2015
Brilliant Job
Customer Service
Quality
Value
Excellent service. Very please with results. Removed all packaging.
Linda, Merseyside Posted on 04/09/2015 , work completed 04/09/2015
Work well done
Customer Service
Quality
Value
Friends of ours had used the company for some time & were pleased with their service. We found both members of the company helpful & professional & they did a superb job. We would recommend them without hesitation.
Philip, Merseyside Posted on 09/11/2015 , work completed 09/11/2015
Neat, reliable and professional
Customer Service
Quality
Value
Excellent work would not hesitate to recommend MCA Services to anyone.
David, Merseyside Posted on 02/11/2015 , work completed 02/11/2015
Prompt & efficiently done
Customer Service
Quality
Value
Completely satisfied with the installation carried out. MCA installed our original alarm system and advised us on the new wireless system which has replaced the older system.
Eric, Merseyside Posted on 25/02/2016 , work completed 25/02/2016
Prompt, professional
Customer Service
Quality
Value
Fully explained all equipment. Set up everything. Did not leave until I was fully happy and cleaned up afterwards. Fantastic.
Alexander, Merseyside Posted on 19/04/2016 , work completed 19/04/2016
Prompt professional
Customer Service
Quality
Value
Very professional clean & tidy
Bernice Alice, Merseyside Posted on 16/09/2016 , work completed 16/09/2016
Excellent and professional job
Customer Service
Quality
Value
MCA arrived on time and set to work installing a 4 camera CCTV system. Once installed, the system was demonstrated and proved to be ideal with good coverage of the property.
David, Merseyside Posted on 24/01/2017 , work completed 24/01/2017
Excellent in every way.
Customer Service
Quality
Value
Responded quickly to my initial enquiry. Box installed within a day or so. Full system including lighting completed within 20 days. Installation was very professional and clean & tidy and we were consulted on decisions which need to be made.
Jeff, Merseyside Posted on 21/12/2016 , work completed 21/12/2016
Prompt and professional
Customer Service
Quality
Value
We have used MCA for 30 years. Their service has always been excellent. Today's installation was needed as we have moved house. This is the third installation MCA have done in three houses we have owned. The installation was efficient, clean and undertaken without any fuss or bother to us. It took 3 hours, exactly as anticipated. From initial phone call to complete installation was 1 week. We highly recommend MCA.
Stephen, Merseyside Posted on 24/02/2017 , work completed 24/02/2017
Prompt & prof brilliant.
Customer Service
Quality
Value
Very helpful. Very clean and buckets full of patience.
Olive, Merseyside Posted on 05/11/2017 , work completed 05/11/2017
Prompt, professional workers.
Customer Service
Quality
Value
My phone calls have all been answered promptly and professionally. They arrived on time, both to do the initial survey and to fit the alarm system. They were tidy workers. I have no reservations in recommending them and will definitely use them again.
Claire, Merseyside Posted on 03/11/2017 , work completed 03/11/2017
Brilliant & Prompt
Customer Service
Quality
Value
Came on time. Installed CCTV cameras front & back, routed wires unobtrusively. Showed me how DUR worked and came back to my house to show me again as I forgot. All in all a professional job.
Carl, Merseyside Posted on 19/12/2017 , work completed 19/12/2017
Fast and Efficient
Customer Service
Quality
Value
Reliable, fair price, completed job cleanly and efficiently. Very happy, would recommend.
Karen, Merseyside Posted on 25/01/2018 , work completed 25/01/2018
On time and excellent work.
Customer Service
Quality
Value
Committed the work on the date arranged and explained the system before leaving.
Terry, Cheshire Posted on 04/06/2018 , work completed 04/06/2018
Fast & efficient
Customer Service
Quality
Value
Excellent service. Competitive quote & job completed 5 days later. Only took 3 hours to install our new CCTV system.
Paul, Merseyside Posted on 22/05/2018 , work completed 22/05/2018
Excellent Reliable Company
Customer Service
Quality
Value
I have used MCA Security Services for over 25 years and for each and every time I have moved home , they are a fantastic family run business and the attention to detail in their customer service is second to none. MCA provide total piece of mind and really make you feel secure in your own home . I have no hesitation in recommending this company and have done so to family and friends who all use them . MCA provide excellent value for money as well as offering a 24/7 - 365 days service facility and MCA always deliver.
Dave Gregson Posted on 04/10/2018 , work completed 04/10/2018
Excellent workers.
Customer Service
Quality
Value
The work was done quickly after the initial survey. It was carried out quickly, efficiently and tidily. They gave me sufficient instructions to operate the system, with which we are very pleased.
Pamela, Merseyside Posted on 24/07/2018 , work completed 24/07/2018
Excellent service
Customer Service
Quality
Value
MCA have serviced our home security system for many years. This week they installed a new updated system with the service we have come to expect - prompt, efficient and very helpful. Arrived promptly and completed within stated time after fully installing a new system. Very pleased with the service and know from our experience that any future problems will be responded to very quickly. Would highly recommend.
Customer in Merseyside Posted on 08/03/2019 , work completed 06/03/2019
Very professional
Customer Service
Quality
Value
Exceptionally professional, courteous and extremely clean and tidy. Would not hesitate in recommending the installers to best friends.
Frank, Cheshire Posted on 27/03/2019 , work completed 27/03/2019
Very efficient
Customer Service
Quality
Value
Excellent job, very clean trustworthy guys. Would recommend.
Jeffrey, Merseyside Posted on 23/01/2019 , work completed 23/01/2019
Prompt & professional.
Customer Service
Quality
Value
Used MCA before & they responded to enquiry same day. Arrived to carry out work on time. Very friendly, helpful & efficient. Extremely satisfied with the quality of work, the product and clean-up afterwards.
Kenneth, Merseyside Posted on 08/02/2019 , work completed 08/02/2019
MCA Burglar alarm system
Customer Service
Quality
Value
MCA Michael and his son came to fit an alarm system in one of my properties and the work they did was just exceptional. They arrived on time and got straight to work no messing around they just cracked on with the job. They were efficient, professional and quick. The work was done within a week of receiving the quote from Michael, which worked really well with my timetable. I will definitely be using this service again as I felt we received value for money for such a nice, neat and simple alarm system. This is the best alarm system in the business. Thank you.
Liam, Birkenhead Posted on 25/08/2019 , work completed 23/08/2019