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MCA Security Services LTD

4.9

227 Reviews

About

The company was started back in 1982 by proprietor Mike Christian who has been in the alarm industry just about all of his working life. A family business run by Mike and his son Stephen who together look after all of the surveys, installations and servicing side of the business, Mike's granddaughter Emma has also joined the team. Daughter Amanda and other granddaughter Laura look after office administration.

As a traditional family business we have been trading for over 40 years, fully insured and a member of the Which Trusted Traders Scheme.
Most of our customers are either referrals or repeat business, with a vast customer database of over 6000 customers we cover areas from right here on the Wirral to as far as Lancashire and even Anglesey in North Wales. Over the years the business has expanded and now provides a full range of security services including residential as well as commercial Intruder Alarm systems, CCTV , security lighting and door entry systems and full maintenance and repairs.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • cctv installers
    • security lighting
    • intruder alarms
    • home security

Customer reviews

Why you can trust these reviews

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4.9
227 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Prompt + very professional
Customer Service
Quality
Value
Excellent service. Prompt, efficient & cleaned up after finishing. I have no hesitation in recommending. Wish all traders had the same high standard
Anthony, Merseyside Posted on 20/01/2016 , work completed 20/01/2016
Excellent service
Customer Service
Quality
Value
Very prompt in visit. Clean & tidy. helpful.
Sonia, Merseyside Posted on 24/10/2016 , work completed 24/10/2016
My review
Customer Service
Quality
Value
Excellent, courteous and efficient.
Alex, Merseyside Posted on 30/01/2017 , work completed 30/01/2017
Quality professional job
Customer Service
Quality
Value
I have had a customer - supplier relationship with MCA for a number of years - over 30. This job was an alarm upgrade. Its usual, sound advice, value for money, no overselling. Clean prompt and professional job.
Callum, Merseyside Posted on 31/03/2017 , work completed 31/03/2017
Rapid and efficient service
Customer Service
Quality
Value
The Installation was completed with the minimum of fuss and maximum efficiency. I was very impressed.
Janet, Merseyside Posted on 04/10/2017 , work completed 04/10/2017
Prompt and professional.
Customer Service
Quality
Value
Most impressed with their fast, efficient service, and professional installation. Would have no hesitation in recommending them to my friends.
Alan, Merseyside Posted on 04/01/2018 , work completed 04/01/2018
Excellent service
Customer Service
Quality
Value
From estimate quote to CCTV fitting straight forward, efficient and excellent service. Nice people to deal with. A pleasure to have work done by them.
G, Merseyside Posted on 11/10/2018 , work completed 11/10/2018
Prompt & courteous.
Customer Service
Quality
Value
Re-established alarm system. Fitted sensors. Fitted new control panel. Work completed at time agreed. Prompt response. Polite & cleaned up after work. Taught me how to operate alarm. Added to database for ongoing maintenance.
Andrew, Merseyside Posted on 28/09/2018 , work completed 28/09/2018
Efficient service
Customer Service
Quality
Value
I was recommended to MCA by a friend I know to be critical of poor service. Mr Christian responded within 48 hours to my request for an estimate. He confirmed the existing system was poorly installed and a service was required rather than a new system. His quote was reasonable. He carried out the work very promptly and efficiently. He had a friendly manner and explained clearly how the alarm worked.
Helen, Merseyside Posted on 10/10/2018 , work completed 10/10/2018
Great work and great workmen
Customer Service
Quality
Value
Fitted full house alarm with cctv and security lights. Really hard workers who have done a very professional job. Great price too. Will definitely be recommending.
jolizscott Posted on 11/09/2018 , work completed 11/09/2018
Prompt, professional & efficient.
Customer Service
Quality
Value
Mike & Stephen did a fantastic job. Keeping disruption to a minimum.
Tim, Merseyside Posted on 16/01/2017 , work completed 16/01/2017
Excellent job
Customer Service
Quality
Value
Very pleased with the job and service provided. Looking forward and feeling positive about and if needed my after sales care.
Anthony, Merseyside Posted on 30/03/2018 , work completed 30/03/2018
Prompt and very professional
Customer Service
Quality
Value
Very pleased.
Barry, Merseyside Posted on 16/03/2018 , work completed 16/03/2018
Excellent company
Customer Service
Quality
Value
Very quick to provide a quote and fit the installation work in at short notice. Very clean and professional installation. Highly recommended.
Steven, Merseyside Posted on 09/04/2018 , work completed 09/04/2018
Excellent company
Customer Service
Quality
Value
Very quick to provide a quote and fit the installation work in at short notice. Very clean and professional installation. Highly recommended.
Steven, Merseyside Posted on 09/04/2018 , work completed 09/04/2018
MCA- reasonable, reliable and efficient.
Customer Service
Quality
Value
MCA arrived quickly to talk comprehensively through our options and give a reasonable quote. They were able to return within a few days to fit the alarm which they did quickly and efficiently also providing clear instructions on use of the system. I was very happy with the job they did and would recommend them to others.
Michael S Posted on 27/08/2018 , work completed 27/08/2018
Reliable and professional.
Customer Service
Quality
Value
Have used MCA to install and maintain many alarms in the past. They work to a high standard for a fair price. Highly recommend them.
Sandra, Merseyside Posted on 18/07/2018 , work completed 18/07/2018
Highly recommended
Customer Service
Quality
Value
I had an MCA alarm fitted in my last house and when I moved I had no doubt about using them to fit one in my new house. They came out very quickly to give me an estimate and managed to squeeze me into their busy schedule shortly before Christmas for which I was very grateful to fit the alarm. Quickly, tidily and efficiently done and I was then talked through the operating system and given demonstrations on how it worked. A great family and locally run business which I would highly recommend.
Customer in Merseyside Posted on 16/12/2018 , work completed 13/12/2018
Efficient & helpful
Customer Service
Quality
Value
Fitted security camera. Arrived at the arranged time & discussed the work beforehand, answering questions. Efficient and helpful. Offered to return if there were any questions about their work.
Dorothy, Merseyside Posted on 31/01/2019 , work completed 31/01/2019
Excellent, professional
Customer Service
Quality
Value
My alarm system has been updated to the 21st century. Delighted with the workmanship, explanations and efficiency displayed by Mike and Steve.
Karen, Merseyside Posted on 05/03/2019 , work completed 05/03/2019
Installation CCTV
Customer Service
Quality
Value
Arrived on time. Finished at time suggested, very professional approach and installation was accurately put in without any mess to clear afterwards. System explained and entered on our cellphones, TV and iPad. The way the system worked clearly explained as well. We are pleased with the whole experience.
Customer in Merseyside Posted on 31/12/2019 , work completed 31/12/2019
Security System
Customer Service
Quality
Value
MCA was prompt, professional and friendly. They removed my existing system and replaced it with an up-to-date system that fully matched my requirements. The installation was quick and very tidy. Not the cheapest, but you get what you pay for. Very happy with MCA from start to finish.
Customer in Merseyside Posted on 01/03/2021 , work completed 23/02/2021
Great Team
Customer Service
Quality
Value
Excellent work can not fault them from booking a time to insulation was kept updated and the after care has been excellent Mike came back a couple of times to sort a problem out for me would recommend them to friends nice to deal with a family local company great work.
Anthea in Merseyside Posted on 06/10/2021 , work completed 27/09/2021
CCTV cameras installed Excellent in all aspects
Customer Service
Quality
Value
From the first phone call to the final completion. This firm is friendly, very helpful but above all so professional.First class advice, quick and clean installation. There knowledge in their chosen profession is outstanding. To communicate to someone like myself who was unsure of what I needed was outstanding. I can only say a massive thank you and think it’s a pity life isn't always this reasonable and simple.
Glyn in Merseyside Posted on 12/10/2021 , work completed 04/10/2021
Fantastic, professional service.
Customer Service
Quality
Value
Product fully explained and talked through. Options all discussed. Very professional and personal service. Highly recommended. Good value for money.
Customer in Merseyside Posted on 30/10/2022 , work completed 24/10/2022