Endorsed by Which?

MCA Security Services LTD

4.9

227 Reviews

About

The company was started back in 1982 by proprietor Mike Christian who has been in the alarm industry just about all of his working life. A family business run by Mike and his son Stephen who together look after all of the surveys, installations and servicing side of the business, Mike's granddaughter Emma has also joined the team. Daughter Amanda and other granddaughter Laura look after office administration.

As a traditional family business we have been trading for over 40 years, fully insured and a member of the Which Trusted Traders Scheme.
Most of our customers are either referrals or repeat business, with a vast customer database of over 6000 customers we cover areas from right here on the Wirral to as far as Lancashire and even Anglesey in North Wales. Over the years the business has expanded and now provides a full range of security services including residential as well as commercial Intruder Alarm systems, CCTV , security lighting and door entry systems and full maintenance and repairs.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • cctv installers
    • security lighting
    • intruder alarms
    • home security

Customer reviews

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4.9
227 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Excellent job!
Customer Service
Quality
Value
MCA has been providing security services to us for 40 years and, throughout this time, their service has always been of the highest standard. Today, we upgraded our system and Mike, Stephen and Emma came at the agreed time/day and completed the renewal promptly and efficiently. They were friendly and professional throughout and provided thorough training on how to use the new system. Overall a wonderful job and a firm to be recommended.
Customer in Merseyside Posted on 11/02/2026 , work completed 11/02/2026
Good job.
Customer Service
Quality
Value
Arrived on date and time as promised. Carried out work efficiently.
Steve, Merseyside Posted on 25/08/2015 , work completed 25/08/2015
Clean professional installation.
Customer Service
Quality
Value
MCA arrived on the agreed date and replaced 5 old external security light fittings and installed a new house alarm system. On completion explained the new system in detail and left the house and outside areas in a clean condition would recommend MCA to family and friends with no hesitation.
Graham, Merseyside Posted on 24/01/2019 , work completed 24/01/2019
Professional & Reliable
Customer Service
Quality
Value
Fittted alarm system in our new home, fast efficient service from my first enquiry to day of fitting. Nice guys, good service and nice to be able to support a small family firm.
Customer in Merseyside Posted on 05/04/2019 , work completed 22/02/2019
My Review
Customer Service
Quality
Value
Good job done on time
Roy, Merseyside Posted on 14/01/2015 , work completed 14/01/2015
My Review
Customer Service
Quality
Value
Excellent product installers, very good service. Would not hesitate to recommend. Thanks!
David, Leicestershire Posted on 22/06/2015 , work completed 22/06/2015
Very good job
Customer Service
Quality
Value
We have used MCA before. They arrived as arranged and started on site immediately. Noise/disruption was kept to a minimum. Were told just would take 3 days and it did. Minor adjustments were made at our request and training was given to relevant staff.
Tom, Merseyside Posted on 11/05/2015 , work completed 11/05/2015
Excellent
Customer Service
Quality
Value
Excellent. Job done to my satisfaction.
Akhilesh, Merseyside Posted on 12/10/2017 , work completed 12/10/2017
Fast and reliable work
Customer Service
Quality
Value
We have used MCA for many years and when our old alarm finally gave up we went to them for a quote for a new one. Steve came out and explained our options and we decided to go for a wireless system. This was installed about 4 weeks later and was completed in under 2 hours, the rubbish was taken away and the house left in a tidy state. The workings of the system were fully explained although it was a lot to take in at the time we soon got to grips with it and although it has been installed only a few days it is working fine so far. To complicate matters we got a new router the day after installation but managed to connect to it through the WPS system. We are very pleased so far and know from past experience that we will get exceptional service from this company in the future.
Customer in Flintshire Posted on 29/01/2022 , work completed 25/01/2022
My Review
Customer Service
Quality
Value
Very quick & very efficient service
Diane, Gwynedd Posted on 13/10/2014 , work completed 13/10/2014
Prompt & professional
Customer Service
Quality
Value
Arrived on time and work done professionally. System fully explained. Very clean and tidy - would not know he had been. Confident in the workmanship. Would have no problem in recommending this company.
Robert, Merseyside Posted on 12/05/2016 , work completed 12/05/2016
Excellent.
Customer Service
Quality
Value
Good value - punctual, friendly and efficient.
Cavan, Merseyside Posted on 11/05/2018 , work completed 11/05/2018
The Dream Team!
Customer Service
Quality
Value
The installation was done at very short notice due to our impending holiday, and what was achieved before we went away was remarkable! Mike, Steven and Amanda are unfailingly helpful and friendly, and nothing is too much trouble....so far! The only problem we have had is that there aren't many written instructions/guidelines, for troubleshooting any difficulties, and one has to be a real technophobe to resolve any hiccups online. Despite all of the above, the system works very well, and has given us great 'peace of mind', particularly when we are out for the day etc. We would heartily recommend MCA, and would happily endorse the service provided.
Shannatte in Cheshire West and Chester Posted on 22/09/2021 , work completed 25/08/2021
Prompt & professional
Customer Service
Quality
Value
I still can't believe that I have had a video door entry system fitted. It all happened so quickly & efficiently with no hassle, no mess. I can now see who is at the door & speak to them it is a great asset.
Mavis, Wirral Posted on 11/09/2014 , work completed 11/09/2014
Highly recommended service
Customer Service
Quality
Value
Fast efficient service. Always highly professional. Quality of supplied goods. Excellent. Friendly instructions. No hesitation in recommending this service.
Barbara, Merseyside Posted on 28/10/2016 , work completed 28/10/2016
Good job and attention to detail shown throughout
Customer Service
Quality
Value
Steve and Emma worked well as a team. The appointment was made quickly and they arrived on time, listened and followed our requirements through. They completed the job well, were enthusiastic and keen to show us how the system worked and what suited us with it. We were given a full explanation about the control panel and recommended App- it was demonstrated to us and we were left with the impression that they wanted to do a great job and ensure all was working well. It met all our requirements.
Customer in Merseyside Posted on 27/01/2025 , work completed 27/01/2025
Informative advice
Customer Service
Quality
Value
Professional efficient service.
Which? Trusted Traders Consumer Posted on 08/01/2016 , work completed 08/01/2016
Excellent service
Customer Service
Quality
Value
New alarm box (external), security alarm panel in the house and two security lights. They came round to give a quote the next day after enquiry and work carried out the same week. Job completed to great standard and to agreed budget. Good communications & aftercare.
Ben, Merseyside Posted on 28/03/2019 , work completed 28/03/2019
Professional job
Customer Service
Quality
Value
Installation completed promptly and with care to ensure the system worked correctly.
Peter, Merseyside Posted on 10/03/2015 , work completed 10/03/2015
Immediate call out
Customer Service
Quality
Value
Very efficient and helpful detailed service work completed.
Patricia, Merseyside Posted on 20/02/2016 , work completed 20/02/2016
Excellent job
Customer Service
Quality
Value
Really pleased with the external alarm installation. Prompt and professional.
Vanessa, Merseyside Posted on 27/03/2017 , work completed 27/03/2017
Prompt and efficient
Customer Service
Quality
Value
Mr M & S Christian are very professional. They were prompt, quick, clean and tidy and left with a good briefing into the operation of the alarm.
Alec, Merseyside Posted on 05/10/2017 , work completed 05/10/2017
Prompt and professional.
Customer Service
Quality
Value
Father and son who work efficiently and professionally together. Best of all the price was more than competitive. I would have marked it high, only its too soon for a long term evaluation.
Brenda, Merseyside Posted on 25/07/2017 , work completed 25/07/2017
Super service
Customer Service
Quality
Value
Arrived on time. Courteous. Carried out work quickly & professionally.
Which? Trusted Traders Consumer Posted on 27/09/2016 , work completed 27/09/2016
Prompt and speedy
Customer Service
Quality
Value
MCA Security Services arrived at the planned time. They worked quickly and cleanly.
Carl, Merseyside Posted on 24/07/2017 , work completed 24/07/2017