Endorsed by Which?

MCA Security Services LTD

4.9

215 Reviews

About

The company was started back in 1982 by proprietor Mike Christian who has been in the alarm industry just about all of his working life. A family business run by Mike and his son Stephen who together look after all of the surveys, installations and servicing side of the business, Mike's granddaughter Emma has also joined the team. Daughter Amanda and other granddaughter Laura look after office administration.

As a traditional family business we have been trading for over 40 years, fully insured and a member of the Which Trusted Traders Scheme.
Most of our customers are either referrals or repeat business, with a vast customer database of over 6000 customers we cover areas from right here on the Wirral to as far as Lancashire and even Anglesey in North Wales. Over the years the business has expanded and now provides a full range of security services including residential as well as commercial Intruder Alarm systems, CCTV , security lighting and door entry systems and full maintenance and repairs.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • cctv installers
    • security lighting
    • intruder alarms
    • home security

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
215 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Excellent across the board
Customer Service
Quality
Value
Mike , Steve and Emma arrived as arranged first thing this morning. Very pleasant and very helpful. They supplied and fitted a complete intruder system, a solar camera, a video doorbell and two security lights. Very professional and tidy. Obviously they care about their products and their customers. All relevant apps were installed in our phones and they took all the time they needed to ensure we knew what we were doing with these apps. We would Highly recommend MCA and give them maximum stars for everything. A big thank you to all the team on site and also the helpful and friendly office staff.
Customer in Merseyside Posted on 19/02/2024 , work completed 19/02/2024
Fantastic service, great customer support
Customer Service
Quality
Value
We had our CCTV installed back in Oct 2022. We have had no issues whatsoever with the unit, great picture quality and through explanation of how the system works was given. Recently, dec 2023 we changed our internet provider which caused issues in receiving notifications on our phones.. I called MCA and they were very supportive and sent a technician to complete the setup for me. Thank you for a great and friendly service.
Customer in Merseyside Posted on 29/12/2023 , work completed 31/10/2022
Excellent Company
Customer Service
Quality
Value
We have used MCA for our house security for 40 years in every house we have lived in. They are exceptionally efficient and professional in all their dealings and we have had no worries about recommending them to others. The team have just updated our alarm system to a wireless system and we are really pleased with it, so easy to use. They are extremely upfront about costs and fully explained how the new system worked. The work was done very professionally and efficiently and left clean and tidy. Thank you to all the team for a job well done.
Customer in Sir Ddinbych Posted on 21/12/2023 , work completed 19/12/2023
quick, neat job as always
Customer Service
Quality
Value
Have used MCA to install and service alarms since 1994 and each installation they have done for us has been quick and neat. They considered carefully where to place everything and, with wireless sensors, said they will be happy to move any that are causing problems.
Customer in Cheshire West and Chester Posted on 31/07/2023 , work completed 26/06/2023
Outstanding
Customer Service
Quality
Value
Had several quotes for a new CCTV and alarm system at my abode. Look no further than MCA This company are 5 stars, from turning up to to asses and leaving me with a written quote to completion of the job. Ultra professional. No gimmicks just quality systems at competitive prices
John in Merseyside Posted on 16/03/2023 , work completed 13/03/2023
Alarming Efficiency
Customer Service
Quality
Value
My alarm system was over thirty years old, having been installed by MCA SECURITY SERVICES. They advised me on replacement, at a very reasonable price and after my acceptance provided an installation date and time. Both were honoured and the work was carried out with minimal disruption in a friendly and efficient manner. A full explanation of the system was given and all was very satisfactory. Would have no hesitation in recommending them.
Customer in Merseyside Posted on 09/02/2023 , work completed 06/02/2023
Fantastic, professional service.
Customer Service
Quality
Value
Product fully explained and talked through. Options all discussed. Very professional and personal service. Highly recommended. Good value for money.
Customer in Merseyside Posted on 30/10/2022 , work completed 24/10/2022
Grade A+++ Fast and responsive service
Customer Service
Quality
Value
What can I say...? fast and responsive service. I have used MCA previously when I moved into my property 15 years ago. They completely refitted the alarm system then. We are now having building work done on our property and needed to move some of the original sensors and extend the system. I was really concerned that my oversight of not planning the alarm system upgrade into the building works was going to completely drag everything out. MCA delivered! After speaking to them on the prior Thursday they were onsite on Monday and had everything done in a few hours. They even stayed later than expected to make sure the system was retested and serviced. During the works they identified a failed battery and replaced that at the same time. Grade A+++ service and I can't recommend them enough...
Customer in Cheshire East Posted on 14/10/2022 , work completed 10/10/2022
Excellent
Customer Service
Quality
Value
Came earlier than expected. Had the job done in 2 hours. Cost us £800 as we needed new panel. Infra reds... Wireless system connected to phone app. Its a superb system which let's us alarm the house while we are asleep. Can't fault the service. Recommended!
Alan in Merseyside Posted on 06/05/2022 , work completed 24/03/2022
Quality work in all aspects
Customer Service
Quality
Value
We have dealt with MCA for 30 years plus. Always a friendly company to deal with. Steve and /or Mike arrive on time, provide a good customer expectation. Their service can be relied upon for quality products/equipment, competitive price and delivery to time promised. Today they installed a new wireless alarm system, made no mess and did not disturb our daily activity in our home. The system is easy to operate and was explained well to our understanding. We thoroughly can recommend MCA to anyone looking for a quality alarm system, together with superb after sales and annual servicing.
Customer in Merseyside Posted on 22/03/2022 , work completed 22/03/2022
Alarm Installation
Customer Service
Quality
Value
Thank you for the recent installation, we were impressed with the service, from the first contact with Amanda & house call to discuss the estimate & advise. Mike & Steve were so efficient & friendly & NO mess, it was a pleasure to have a Family business do the work for us. Also, the explanation & operation after the installation was appreciated. Thanks again guys, you were much appreciated, keep up the good work.
Customer in Cheshire West and Chester Posted on 14/02/2022 , work completed 10/02/2022
Fast and reliable work
Customer Service
Quality
Value
We have used MCA for many years and when our old alarm finally gave up we went to them for a quote for a new one. Steve came out and explained our options and we decided to go for a wireless system. This was installed about 4 weeks later and was completed in under 2 hours, the rubbish was taken away and the house left in a tidy state. The workings of the system were fully explained although it was a lot to take in at the time we soon got to grips with it and although it has been installed only a few days it is working fine so far. To complicate matters we got a new router the day after installation but managed to connect to it through the WPS system. We are very pleased so far and know from past experience that we will get exceptional service from this company in the future.
Customer in Flintshire Posted on 29/01/2022 , work completed 25/01/2022
CCTV cameras installed Excellent in all aspects
Customer Service
Quality
Value
From the first phone call to the final completion. This firm is friendly, very helpful but above all so professional.First class advice, quick and clean installation. There knowledge in their chosen profession is outstanding. To communicate to someone like myself who was unsure of what I needed was outstanding. I can only say a massive thank you and think it’s a pity life isn't always this reasonable and simple.
Glyn in Merseyside Posted on 12/10/2021 , work completed 04/10/2021
Great Team
Customer Service
Quality
Value
Excellent work can not fault them from booking a time to insulation was kept updated and the after care has been excellent Mike came back a couple of times to sort a problem out for me would recommend them to friends nice to deal with a family local company great work.
Anthea in Merseyside Posted on 07/10/2021 , work completed 27/09/2021
The Dream Team!
Customer Service
Quality
Value
The installation was done at very short notice due to our impending holiday, and what was achieved before we went away was remarkable! Mike, Steven and Amanda are unfailingly helpful and friendly, and nothing is too much trouble....so far! The only problem we have had is that there aren't many written instructions/guidelines, for troubleshooting any difficulties, and one has to be a real technophobe to resolve any hiccups online. Despite all of the above, the system works very well, and has given us great 'peace of mind', particularly when we are out for the day etc. We would heartily recommend MCA, and would happily endorse the service provided.
Shannatte in Cheshire West and Chester Posted on 22/09/2021 , work completed 25/08/2021
Quick Installation And Professional
Customer Service
Quality
Value
Old alarm had failed so needed a new one. Very fast turnaround, arrived on time for initial visit and gave us price there and then and explained the features etc. We were going away on holiday the following week and they managed to squeeze the installation in before we went which was very much appreciated. Quick and tidy installation and handover and ongoing support. Overall a very good experience, I would recommend this company to anybody looking for new security system at a sensible price.
Rob in Merseyside Posted on 16/08/2021 , work completed 03/08/2021
Superb, totally trustworthy people to deal with!
Customer Service
Quality
Value
I would not hesitate to recommend MCA. We have dealt with them since the 1980’s. When guttering leaked water into our alarm at 03.00 am at our previous house and we were unable to turn the noise off Mike Christian came out straight away and sorted it out for us! We have now had them replace the alarm installed at our new house and they have once again been totally great to deal with! Many thanks MCA!
Gill in Merseyside Posted on 07/08/2021 , work completed 23/07/2021
Great work
Customer Service
Quality
Value
Having had an alarm fitted by MCA years ago with a good, reliable service always being provided, we recently extended our property and didn't hesitate to ask them to quote for providing a new upgraded wireless system and opted for one that can be operated via your phone. This Stephen and Mike fitted, for the cost quoted, arriving on time, working promptly and, something that always makes a nice change, cleaning up after themselves. They are friendly, polite and you feel you can trust them around your home. Mandy, in the office, can always be contacted and was very helpful in finding an alternative date when we couldn't manage the original date programmed for installation. I wouldn't hesitate from recommending MCA to anyone.
Ian in Merseyside Posted on 05/08/2021 , work completed 05/08/2021
First Class Service
Customer Service
Quality
Value
Following an intruder accessing my garage, I called MCA straight away to see how my existing system could be upgraded, to give me greater protection and peace of mind. They were extremely helpful and organised a visit from Mike straight away. He talked me through a range of options and gave a very reasonable quote. They very kindly fitted the work into their schedule the same week, which I really appreciated. Both Mike and Stephen fitted the new system and the work was carried out to a very high standard. They are extremely knowledgeable and were very good at explaining the operating instructions to me. I wouldn't hesitate in recommending them to others - they are friendly, affordable and experts in their field. Thank you!
Anna in Merseyside Posted on 17/07/2021 , work completed 16/07/2021
First class
Customer Service
Quality
Value
Full installation of an intruder alarm system. Arrived as scheduled and completed as agreed. No extras, no fuss, very polite, knowledgeable and professional. I have no hesitation in recommending them.
Garry in Merseyside Posted on 13/07/2021 , work completed 13/07/2021
Upgraded Alarm and CCTV
Customer Service
Quality
Value
We have been with MCA for many years and recently decided to upgrade our alarm to a wireless system and have CCTV installed. We have had a maintenance contract with this company and this has given us the security of knowing that they will come out to fix the system should anything go wrong. I would add that we have been with the company for 23 years and have only needed to do this on two occasions. They are reliable and professional, giving us the peace of mind we need. The new installation took a day and a neat and tidy job was done to a high standard. We were given comprehensive guidance on how to use the system and they came back a few days later to help us with understanding the new system. Wouldn't hesitate to recommend.
Nigel in Merseyside Posted on 17/05/2021 , work completed 16/03/2021
Brilliant
Customer Service
Quality
Value
Had my cctv fitted today by MCA, they were brilliant from start to finish. Very professional, but with a friendly comfortable touch. Explained everything to me that I needed. Couldn't be happier. Thank you.
Customer in Merseyside Posted on 13/05/2021 , work completed 13/05/2021
Alarm system and CCTV
Customer Service
Quality
Value
The team at MCA are super helpful and really friendly. The site survey was conducted by the owner and his advice was fantastic and really helped me. The systems where installed professionally and within a day. And the quality of the alarm and CCTV seem to be really good. I cannot recommend the guys at MCA highly enough.
Lee in Merseyside Posted on 12/05/2021 , work completed 27/04/2021
CCTV Installation and Alarm Servicing
Customer Service
Quality
Value
We have used this company for the last 2 years to service our alarm system and they always arrive as agreed and do a good job. This year we decided to have an external cctv system fitted around the house. we were given friendly professional advice agreed the price and what day they would fit it. They arrived as promised did a neat and tidy job and were finished in a couple of hours. Very good service and would recommend to others.
Customer in Merseyside Posted on 22/03/2021 , work completed 18/03/2021
Excellent service
Customer Service
Quality
Value
Excellent family run company, friendly, pleasant and helpful office staff. Arrived exactly as arranged, fitted full wireless alarm system every efficiently and cleaned up after themselves. 😊 Wonderful service, highly recommend. They also offer an excellent after care service.
Sue Ann in Merseyside Posted on 22/03/2021 , work completed 22/03/2021
Really Happy Customer
Customer Service
Quality
Value
We would like to express our thanks to Mike and Steve on the completion of the installation of new CCTV and Alarm Systems. They carried out the work efficiently and to a very high standard and at an extremely competitive price. They arrived on time, were polite and courteous and explained fully the operating of the systems. They are always at the other end of the telephone and their customer and after sales service is totally reliable. Highly recommended!
Customer in Merseyside Posted on 12/03/2021 , work completed 02/03/2021
A Terrific Family-Run Company
Customer Service
Quality
Value
We have been customers of MCA Security Services for more than 37 years. We have always had an MCA alarm system. In that long period we have upgraded our alarm system several times: the latest upgrade was carried out on 5th March 2021 when a wireless/wifi system was installed by Mike and Steve. The equipment quality is excellent and it works just as well as all of the other systems we have had over the years. In all the time we have used the company we have always found everyone involved to be friendly, efficient and courteous. MCA is a long-term family business and it is clear that the same quality of service ethic is present right throughout the company. The Customer Service and Maintainance side of the company is also first rate and any queries are always handled with care. We would recommend MCA without any reservation at all and would encourage anyone thinking of having an alarm system installed to contact them first so as to ensure the best possible outcome.
Customer in Merseyside Posted on 09/03/2021 , work completed 05/03/2021
Security System
Customer Service
Quality
Value
MCA was prompt, professional and friendly. They removed my existing system and replaced it with an up-to-date system that fully matched my requirements. The installation was quick and very tidy. Not the cheapest, but you get what you pay for. Very happy with MCA from start to finish.
Customer in Merseyside Posted on 01/03/2021 , work completed 23/02/2021
Excellent Work
Customer Service
Quality
Value
System fitted and working well, reassured that if I had an unexpected problem they would respond. There was a desire for excellence from the start. On the day the job was discussed so that the finish would ensure satisfaction. The work was fast, efficient and the wiring was discreet and extremely tidy. At the beginning there was patience in dealing with my many questions. Overall it was an excellent job and I would have no problem in recommendation.
Customer in Merseyside Posted on 12/02/2021 , work completed 12/02/2021
Alarm system
Customer Service
Quality
Value
From the moment Mike (MCA) came round to provide an analysis and quotation, I felt confident in his expertise and integrity. The subsequent installation was everything I hoped for: efficient, neat, reasonably priced and informative. I was particularly grateful for the manner in which Mike and Stephen managed to fit us in just before Xmas, at what was clearly a busy time for them. I also appreciated the way in which they cleared up after the work was completed, even providing repairs to the walls caused by the original installation when the house was built. I wouldn't hesitate to use MCA again.
Customer in Cheshire West and Chester Posted on 30/12/2020 , work completed 21/12/2020
Excellent service
Customer Service
Quality
Value
We and other members of the family have used this company for over 22 years. They are efficient, courteous and very helpful. They give sound advice, turn up on time and complete the work with no fuss and at the agreed price. They assisted us whilst building work was being done by disabling different parts of the old alarm system as work progressed. They then fitted a new wireless system on completion of the building work. We have no hesitation in recommending MCA. If you are looking for someone to install a security system - you need look no further.
Customer in Wirral Posted on 18/12/2020 , work completed 05/10/2020
Fast Efficient Service
Customer Service
Quality
Value
MCA supplied and installed an intruder alarm system for me. They arrived promptly on the agreed date both for the initial survey and to carry out the work at the agreed price. They were very friendly, fast and efficient, the system was installed within a couple of hours and they were very neat and tidy. They explained the system thoroughly and installed the app on our phones so that we can operate the alarm remotely. There was a slight problem with one of the sensors shortly after installation and this was replaced promptly after contacting the company. Very pleased with the job and would highly recommend this company
Customer in Merseyside Posted on 28/10/2020 , work completed 16/07/2020
CCTV & Security Lights
Customer Service
Quality
Value
A prompt response to my initial enquiry was followed up by a visit from Mike to talk through requirements and provide a quote. On confirming the go-ahead we quickly agreed date and time to undertake the work - the team turned up on time and undertook the work in a very professional manner. Once the installation was complete Mike set up the CCTV app on my phone and talked me through the system in a clear and easy to understand manner. Overall, I've been very pleased with the service provided from beginning to end - a great local family company who are experts in their field.
Customer in Merseyside Posted on 18/09/2020 , work completed 03/09/2020
Excellent Service and Installation
Customer Service
Quality
Value
MCA have replaced and old alarm system after offering a survey and agreed price. Work has been completed on the agreed installation date professionally and effectively in a clean and tidy manner to our complete satisfaction with the minimum of inconvenience. Whilst price was not the main criteria we do feel we now have a modern up to date system which we can rely on at a competitive price. We also have a guarantee and service plan for any eventualities. Very pleased with the system, back up and service.
Customer in Merseyside Posted on 10/09/2020 , work completed 09/09/2020
Great service
Customer Service
Quality
Value
Fast efficient service. Work was completed on schedule and to a high standard. Everything was explained clearly. I used this company 30 years ago to install an alarm on my home then, and now in a new home, I have used them again. Service is excellent.
Customer in Merseyside Posted on 09/09/2020 , work completed 09/09/2020
Prompt, rapid and reliable service
Customer Service
Quality
Value
My house has had an MCA alarm for 33 years with a major upgrade in 2001 following house extension work. The system has always been reliable. The few faults have been rapidly and efficiently rectified. Today MCA installed a replacement, more modern system, within 5 days of my accepting their estimate, and the new system was installed in about 3 hours. The work was done very professionally and neatly with no mess left behind.
Customer in Merseyside Posted on 15/04/2020 , work completed 15/04/2020
Great job, completely satisfied.
Customer Service
Quality
Value
Recommended by a friend, MCA were engaged to fit security lights, CCTV and some decorative lights. Work was completed to the highest of standards. Mike and Steve were superb workers, they cleaned up after themselves and had a great manner too. We would have no hesitation in recommending them.
Customer in Merseyside Posted on 18/03/2020 , work completed 17/03/2020
Alarm and CCTV upgrade.
Customer Service
Quality
Value
We cannot recommend MCA Alarms enough, from the time of our survey to the work being completed, all within a week. Mike and Steve were very punctual, clean, and professional in there work. The whole system was clearly explained to us and very easy to use, we have been with MCA now for over 10yrs, and nothing is too much trouble, any help or assistance you need they are there 24hrs a day. We have recommended MCA to all our family and friends, and will continue using them for many years to come. Thanks guys.
Customer in Merseyside Posted on 16/02/2020 , work completed 13/02/2020
Installation CCTV
Customer Service
Quality
Value
Arrived on time. Finished at time suggested, very professional approach and installation was accurately put in without any mess to clear afterwards. System explained and entered on our cellphones, TV and iPad. The way the system worked clearly explained as well. We are pleased with the whole experience.
Customer in Merseyside Posted on 31/12/2019 , work completed 31/12/2019
Security cameras supplied and fitted
Customer Service
Quality
Value
MCA security services,quoted for security cameras to be installed on our home,Michael and his son installed the cameras quickly and very professionally. We were guided through the operation of the system on what information was available through the cameras by Michael who is obviously a very experienced consummate security professional ,and as such I would have absolutely no hesitation in recommending MCA.
Customer in Merseyside Posted on 27/11/2019 , work completed 27/11/2019
Very professional service and support
Customer Service
Quality
Value
So pleased we chose MCA Security Services to install our new security system. We were given excellent advice and guidance, a very proffessional service from beginning to end. Would recommend this company to others without any hesitation.
Customer in Cheshire West and Chester Posted on 03/09/2019 , work completed 03/01/2019
MCA Burglar alarm system
Customer Service
Quality
Value
MCA Michael and his son came to fit an alarm system in one of my properties and the work they did was just exceptional. They arrived on time and got straight to work no messing around they just cracked on with the job. They were efficient, professional and quick. The work was done within a week of receiving the quote from Michael, which worked really well with my timetable. I will definitely be using this service again as I felt we received value for money for such a nice, neat and simple alarm system. This is the best alarm system in the business. Thank you.
Liam, Birkenhead Posted on 25/08/2019 , work completed 23/08/2019
MCA Alarms
Customer Service
Quality
Value
Just had the alarm system upgraded by MCA. They fitted the original system some 35 years ago and we've never had any bother with it, having it serviced each year by them. (Needed a system with no wiring) The same great service, gave a quote, turned up and did it, what more can you say! We have recommended them to a number of neighbours and friends and every one says the same thing... exceptional service. Thanks Mike and Stephen.
Customer in Merseyside Posted on 23/07/2019 , work completed 23/07/2019
Alarm and CCTV
Customer Service
Quality
Value
Right from first contact to estimate and fitting MCA were professional and prompt. Their quote was very competitive and the advice was honest only pricing for what was required to do the job efficiently. The team turned spot on time and worked diligently cleaning up after each component was fitted. After all rubbish was removed each unit was demonstrated with hands on instruction. I would have no hesitation in recommending MCA to family and friends.
Ken Posted on 09/07/2019 , work completed 09/07/2019
Service unparalleled
Customer Service
Quality
Value
Had full burglar alarm fitted. Mike and Stephen arrived at the stated time, priced the job at the expected amount. They got on with the work in a very professional way clearing up as they went along. When all installed a full run through was given very clearly. Job completed in the expected time, all very neat and tidy. We don't normally like workmen at our house but these guys are welcome any time. Brilliant professional workmanship from start to finish, didn't know the'd been when they left except for the superb alarm system. Looking forward to the first service next year! Can't recommend them enough. Many thanks.
Customer in Cheshire East Posted on 03/07/2019 , work completed 28/06/2019
New house alarm.
Customer Service
Quality
Value
MCA arrived on time and promptly got on with the job. All security was fitted neatly and efficiently and tidied up after. A detailed check of whether the system was working correctly and in depth demonstration of how to work it was provided. GREAT SERVICE.
Customer in Merseyside Posted on 14/05/2019 , work completed 14/05/2019
Security cameras
Customer Service
Quality
Value
Mike and Stephen Christian (MCA Security Services) have just finished fitting and setting up a 3 camera system to my property in Prenton. They came recommended by a friend. I am so pleased with the set-up. Clear HD coverage of my property front and back. They arrived on time, rechecked with me what was to be done. Then, just got on and did it, no fuss no bother. A few hours later after a clean up (packaging etc) the system was demonstrated. Would recommended them 100% and have no hesitation giving them a 5* review.
Customer in Merseyside Posted on 02/05/2019 , work completed 02/05/2019
Brilliant Team
Customer Service
Quality
Value
Excellent service from MCA team. The work was done very prompt and tidily and they explained the hole system thoroughly, would definitely use them again. Would also recommend them to friends.
Customer in Merseyside Posted on 30/04/2019 , work completed 30/04/2019
Professional & Reliable
Customer Service
Quality
Value
Fittted alarm system in our new home, fast efficient service from my first enquiry to day of fitting. Nice guys, good service and nice to be able to support a small family firm.
Customer in Merseyside Posted on 05/04/2019 , work completed 22/02/2019
Excellent service
Customer Service
Quality
Value
New alarm box (external), security alarm panel in the house and two security lights. They came round to give a quote the next day after enquiry and work carried out the same week. Job completed to great standard and to agreed budget. Good communications & aftercare.
Ben, Merseyside Posted on 28/03/2019 , work completed 28/03/2019
Prompt & very professional
Customer Service
Quality
Value
Arrived on time, completed the job in under 2 hours. Fitted a new alarm system and door bell, explained everything clearly, sorted out my mobile phone. Left everything neat, tidy, would recommend this company.
Rita, Merseyside Posted on 27/03/2019 , work completed 27/03/2019
Very professional
Customer Service
Quality
Value
Exceptionally professional, courteous and extremely clean and tidy. Would not hesitate in recommending the installers to best friends.
Frank, Cheshire Posted on 27/03/2019 , work completed 27/03/2019
First class!!
Customer Service
Quality
Value
Done on time & to budget, polite & friendly folks, professional in manner & attitude cleaned up after themselves, full explanation of instructions given to me. All in all first class, well done & thank you.
Tony, Merseyside Posted on 26/03/2019 , work completed 26/03/2019
Fast and efficient
Customer Service
Quality
Value
Prompt,speedy, professional service. This is the second time I've used their services and would have no hesitation in recommending MCA.
Customer in Merseyside Posted on 19/03/2019 , work completed 19/03/2019
Excellent service
Customer Service
Quality
Value
MCA have serviced our home security system for many years. This week they installed a new updated system with the service we have come to expect - prompt, efficient and very helpful. Arrived promptly and completed within stated time after fully installing a new system. Very pleased with the service and know from our experience that any future problems will be responded to very quickly. Would highly recommend.
Customer in Merseyside Posted on 08/03/2019 , work completed 06/03/2019
Alarm update and outside lighting
Customer Service
Quality
Value
Existing alarm annually serviced but with other work being done to the house it was time to update. MCA quoted for new state of the art Radio Alarm system and exterior lighting which I found to be both competitive and suitable for our requirements. Personal circumstances meant I wanted it done sooner rather than later so MCA rearranged schedule to accommodate and job completed in a timely and efficient manner (as always). They set an example of Customer Service and I hope I get opportunity to refer them on as I would have no hesitation in doing so.
Customer in Merseyside Posted on 07/03/2019 , work completed 07/03/2019
Excellent, professional
Customer Service
Quality
Value
My alarm system has been updated to the 21st century. Delighted with the workmanship, explanations and efficiency displayed by Mike and Steve.
Karen, Merseyside Posted on 05/03/2019 , work completed 05/03/2019
Punctual Friendly Tradesmen
Customer Service
Quality
Value
Mike came out on a Sunday morning and looked at two jobs I needed doing at two locations. We discussed my requirements and he gave me a quote right away for one job and a day later for the other. I was more than happy with his approach and gave him the go ahead. The jobs were carried out on two different days which they arrived on time and did without fuss or mess. Whatever your requirements speak to Mike first for honest advice and prices.
Customer in Merseyside Posted on 21/02/2019 , work completed 21/02/2019
Excellent service
Customer Service
Quality
Value
Excellent service. The company provided security advice and quote within 24 hours of our first enquiry. The existing alarm was updated and new CCTV was fitted within the week. MCA alarms arrived promptly and worked professionally, leaving everything clean and tidy. They provided full training, returning the next day to ensure everything was working on our mobile phones.
Customer in Merseyside Posted on 16/02/2019 , work completed 08/02/2019
Prompt & professional.
Customer Service
Quality
Value
Used MCA before & they responded to enquiry same day. Arrived to carry out work on time. Very friendly, helpful & efficient. Extremely satisfied with the quality of work, the product and clean-up afterwards.
Kenneth, Merseyside Posted on 08/02/2019 , work completed 08/02/2019
Efficient & helpful
Customer Service
Quality
Value
Fitted security camera. Arrived at the arranged time & discussed the work beforehand, answering questions. Efficient and helpful. Offered to return if there were any questions about their work.
Dorothy, Merseyside Posted on 31/01/2019 , work completed 31/01/2019
Clean professional installation.
Customer Service
Quality
Value
MCA arrived on the agreed date and replaced 5 old external security light fittings and installed a new house alarm system. On completion explained the new system in detail and left the house and outside areas in a clean condition would recommend MCA to family and friends with no hesitation.
Graham, Merseyside Posted on 24/01/2019 , work completed 24/01/2019
Very efficient
Customer Service
Quality
Value
Excellent job, very clean trustworthy guys. Would recommend.
Jeffrey, Merseyside Posted on 23/01/2019 , work completed 23/01/2019
Prompt & Professional.
Customer Service
Quality
Value
We had CCTV System installed. From 1st contact to installation was 5 days, with appointment times and installation times kept too. Gave very good advice as to what would suit our needs and actually showed that we did not need as many camaras as we asked for so saving a considerable amount of money. After installation we where given a much time as we needed been shown how to use the system and how too set up remote access via phones and tablets. Throughout the whole process everything was carried out with complete professionism and friendliness.
Customer in Merseyside Posted on 20/01/2019 , work completed 14/12/2018
My review
Customer Service
Quality
Value
Very good.
Philip John, Merseyside Posted on 02/01/2019 , work completed 02/01/2019
Highly recommended
Customer Service
Quality
Value
I had an MCA alarm fitted in my last house and when I moved I had no doubt about using them to fit one in my new house. They came out very quickly to give me an estimate and managed to squeeze me into their busy schedule shortly before Christmas for which I was very grateful to fit the alarm. Quickly, tidily and efficiently done and I was then talked through the operating system and given demonstrations on how it worked. A great family and locally run business which I would highly recommend.
Customer in Merseyside Posted on 16/12/2018 , work completed 13/12/2018
Excellent Service
Customer Service
Quality
Value
Prompt service - tidy, quick and efficient work. More than helpful explaining how to use the equipment. Would certainly recommend them to anyone with the utmost confidence.
Customer in Merseyside Posted on 14/12/2018 , work completed 13/12/2018
Professional
Customer Service
Quality
Value
Arrived on time, was quick with no mess and very helpful when going through alarm settings. I would recommend to anyone. Fabulous workers and fantastic alarm system.
Jane, Merseyside Posted on 15/11/2018 , work completed 15/11/2018
Efficient
Customer Service
Quality
Value
I would recommend MCA Security Services to anybody who wishes to receive professional and efficient job. I received a number of quotes for the replacement of my system that I had fitted and they proved to be the most competitive.
Clive, Merseyside Posted on 25/10/2018 , work completed 25/10/2018
Fantastic work
Customer Service
Quality
Value
They were very prompt as soon as I enquired, in fact the very next day they came round to assess my property and give me a quote. Today I had my radio alarm system fitted and they were very professional throughout. I now feel very safe and I'm really impressed with the entire process.
SophCrl32 Posted on 22/10/2018 , work completed 22/10/2018
Excellent service
Customer Service
Quality
Value
From estimate quote to CCTV fitting straight forward, efficient and excellent service. Nice people to deal with. A pleasure to have work done by them.
G, Merseyside Posted on 11/10/2018 , work completed 11/10/2018
Efficient service
Customer Service
Quality
Value
I was recommended to MCA by a friend I know to be critical of poor service. Mr Christian responded within 48 hours to my request for an estimate. He confirmed the existing system was poorly installed and a service was required rather than a new system. His quote was reasonable. He carried out the work very promptly and efficiently. He had a friendly manner and explained clearly how the alarm worked.
Helen, Merseyside Posted on 10/10/2018 , work completed 10/10/2018
Excellent Reliable Company
Customer Service
Quality
Value
I have used MCA Security Services for over 25 years and for each and every time I have moved home , they are a fantastic family run business and the attention to detail in their customer service is second to none. MCA provide total piece of mind and really make you feel secure in your own home . I have no hesitation in recommending this company and have done so to family and friends who all use them . MCA provide excellent value for money as well as offering a 24/7 - 365 days service facility and MCA always deliver.
Dave Gregson Posted on 04/10/2018 , work completed 04/10/2018
My review
Customer Service
Quality
Value
Very good.
Doreen, Merseyside Posted on 02/10/2018 , work completed 02/10/2018
Prompt & courteous.
Customer Service
Quality
Value
Re-established alarm system. Fitted sensors. Fitted new control panel. Work completed at time agreed. Prompt response. Polite & cleaned up after work. Taught me how to operate alarm. Added to database for ongoing maintenance.
Andrew, Merseyside Posted on 28/09/2018 , work completed 28/09/2018
Trustworthy, Professional and Highly recommended
Customer Service
Quality
Value
Fitted a new house burglar alarm system. Very thorough in what needed doing/fitting and not overloading/pricing. Friendly and keen to know what 'we' wanted and worked to our requirements. Arrived promptly when they say they would. Very neat, very tidy, very friendly and totally aware they were working in MY house - excellent. Would have no hesitation in recommending, these guys were excellent.
Pritch Posted on 20/09/2018 , work completed 20/09/2018
Efficient work and prompt visits when needed
Customer Service
Quality
Value
We've used this company for over 30 years which speaks for itself. Always an efficient and prompt service.
ETaylor Posted on 12/09/2018 , work completed 12/09/2018
Great work and great workmen
Customer Service
Quality
Value
Fitted full house alarm with cctv and security lights. Really hard workers who have done a very professional job. Great price too. Will definitely be recommending.
jolizscott Posted on 11/09/2018 , work completed 11/09/2018
Prompt, reliable and professional
Customer Service
Quality
Value
Following my telephone enquiries, I had a consultation in person regarding the work within 48 hours. The service was faultless, prompt, professional, without leaving any mess behind. Detailed verbal/written advice and practical demonstration was given and post fitting follow up. I highly recommend MCA Security Services for everybody, who is in need of this type of service.
Emma, Merseyside Posted on 06/09/2018 , work completed 06/09/2018
MCA- reasonable, reliable and efficient.
Customer Service
Quality
Value
MCA arrived quickly to talk comprehensively through our options and give a reasonable quote. They were able to return within a few days to fit the alarm which they did quickly and efficiently also providing clear instructions on use of the system. I was very happy with the job they did and would recommend them to others.
Michael S Posted on 27/08/2018 , work completed 27/08/2018
Prompt, reliable and efficient.
Customer Service
Quality
Value
First used MCA when an early system developed a fault and the previous firm no longer existed. MCA promptly sorted out the fault and maintained the system from then on. Recently had a new system installed since the old one was compromised by other work. Arrived on time and worked fast and efficiently. Would recommend them.
Cleave Posted on 13/08/2018 , work completed 13/08/2018
Excellent workers.
Customer Service
Quality
Value
The work was done quickly after the initial survey. It was carried out quickly, efficiently and tidily. They gave me sufficient instructions to operate the system, with which we are very pleased.
Pamela, Merseyside Posted on 24/07/2018 , work completed 24/07/2018
Reliable and professional.
Customer Service
Quality
Value
Have used MCA to install and maintain many alarms in the past. They work to a high standard for a fair price. Highly recommend them.
Sandra, Merseyside Posted on 18/07/2018 , work completed 18/07/2018
Professional service
Customer Service
Quality
Value
MCA carried out a full service and bell replacement on my system. They provided a very detailed and clear schedule of the works required. After confirming their quotation their response was very quick indeed. They arrived on time and completed the works as agreed. I was most impressed by MCA/S professional standards and attentiveness to their work. I would not hesitate to recommend MCA/S services in the future.
Ian, Merseyside Posted on 17/07/2018 , work completed 17/07/2018
Highly Professional and Totally Reliable. From making an assessment, quoting to completing the work - couldn't fault service and friendliness
Customer Service
Quality
Value
Decommissioned our 25 year old alarm (from another company who'd abandoned us). They developed a way of keeping the good bits of the old system and added up-to-date components and its working brilliantly. This meant very little disruption and no need for redecoration. Local and friendly they really listened to what we wanted and made very good suggestions. Their prices are very fair. system is upgradeable and hence future proof. Great service
Wirral Cutsomer Posted on 13/07/2018 , work completed 13/07/2018
My review
Customer Service
Quality
Value
Very good work
Nigel, Merseyside Posted on 30/06/2018 , work completed 30/06/2018
Prompt and professional.
Customer Service
Quality
Value
Installation of new security system. Punctual, polite, helpful and reliable and have used this company for many years and have never been less than pleased with the service offered.
Diana, Merseyside Posted on 26/06/2018 , work completed 26/06/2018
On time and professional
Customer Service
Quality
Value
MCA fitted an alarm system plus security camera's. They arrived on time and carried out the work in a professional manner, showed an excellent work ethic, left no mess and I would recommend to family and friends.
John, Merseyside Posted on 20/06/2018 , work completed 20/06/2018
On time and excellent work.
Customer Service
Quality
Value
Committed the work on the date arranged and explained the system before leaving.
Terry, Cheshire Posted on 04/06/2018 , work completed 04/06/2018
Professional, clean and tidy.
Customer Service
Quality
Value
Very professional job. Arrived on time and returned later to demonstrate. Great communication. Would recommend.
Duncan, Merseyside Posted on 01/06/2018 , work completed 01/06/2018
Highest standard
Customer Service
Quality
Value
CCTV, fantastic job!! Very professional and helpful, job was done to the highest standard. Experienced and very friendly, trustworthy, punctual. Thank you.
Brian, Merseyside Posted on 30/05/2018 , work completed 30/05/2018
Fast, very efficient service.
Customer Service
Quality
Value
Whole process from initial contact through to installation and demonstration was very professional and would recommend with confidence.
Ian Vaughan Posted on 29/05/2018 , work completed 29/05/2018
Fast & efficient
Customer Service
Quality
Value
Excellent service. Competitive quote & job completed 5 days later. Only took 3 hours to install our new CCTV system.
Paul, Merseyside Posted on 22/05/2018 , work completed 22/05/2018
Excellent.
Customer Service
Quality
Value
Good value - punctual, friendly and efficient.
Cavan, Merseyside Posted on 11/05/2018 , work completed 11/05/2018
My review
Customer Service
Quality
Value
Prompt and professional.
R.A., Merseyside Posted on 27/04/2018 , work completed 27/04/2018
Very impressed.
Customer Service
Quality
Value
So impressed that we are using MCA again, already arranged.
John, Merseyside Posted on 23/04/2018 , work completed 23/04/2018
Excellent company
Customer Service
Quality
Value
Very quick to provide a quote and fit the installation work in at short notice. Very clean and professional installation. Highly recommended.
Steven, Merseyside Posted on 09/04/2018 , work completed 09/04/2018
Excellent company
Customer Service
Quality
Value
Very quick to provide a quote and fit the installation work in at short notice. Very clean and professional installation. Highly recommended.
Steven, Merseyside Posted on 09/04/2018 , work completed 09/04/2018
My review
Customer Service
Quality
Value
Efficient.
Angora, Merseyside Posted on 03/04/2018 , work completed 03/04/2018
My review
Customer Service
Quality
Value
Efficient.
Angora, Merseyside Posted on 03/04/2018 , work completed 03/04/2018
Excellent job
Customer Service
Quality
Value
Very pleased with the job and service provided. Looking forward and feeling positive about and if needed my after sales care.
Anthony, Merseyside Posted on 30/03/2018 , work completed 30/03/2018
Prompt and very professional
Customer Service
Quality
Value
Very pleased.
Barry, Merseyside Posted on 16/03/2018 , work completed 16/03/2018
Efficient and speedy job
Customer Service
Quality
Value
MCA came to my home to put CCTV and security lights to the front and back of the property. They were very professional and helpful and were clear on the costs. The cleaned up as well. My only negative point is that they didn't accept card payments which seemed odd - they should accept all types of payments.
Dawn, Merseyside Posted on 20/02/2018 , work completed 20/02/2018
Super Job
Customer Service
Quality
Value
Arrived promptly. Very courteous service. Very efficient and cleaned up after themselves.
Katy, Merseyside Posted on 30/01/2018 , work completed 30/01/2018
Fast and Efficient
Customer Service
Quality
Value
Reliable, fair price, completed job cleanly and efficiently. Very happy, would recommend.
Karen, Merseyside Posted on 25/01/2018 , work completed 25/01/2018
Prompt and professional.
Customer Service
Quality
Value
Most impressed with their fast, efficient service, and professional installation. Would have no hesitation in recommending them to my friends.
Alan, Merseyside Posted on 04/01/2018 , work completed 04/01/2018
Brilliant & Prompt
Customer Service
Quality
Value
Came on time. Installed CCTV cameras front & back, routed wires unobtrusively. Showed me how DUR worked and came back to my house to show me again as I forgot. All in all a professional job.
Carl, Merseyside Posted on 19/12/2017 , work completed 19/12/2017
Brilliant service, decent price
Customer Service
Quality
Value
He came out late at night to sort out a problem with a system he did not supply. Came back two days later to update system. Did a neat and very professional job.
Rob Van 't Hof Posted on 10/12/2017 , work completed 10/12/2017
Professional and efficient
Customer Service
Quality
Value
Excellent service carried out in a professional and efficient manner.
Jeremy, Merseyside Posted on 20/11/2017 , work completed 20/11/2017
Prompt & prof brilliant.
Customer Service
Quality
Value
Very helpful. Very clean and buckets full of patience.
Olive, Merseyside Posted on 05/11/2017 , work completed 05/11/2017
Prompt, professional workers.
Customer Service
Quality
Value
My phone calls have all been answered promptly and professionally. They arrived on time, both to do the initial survey and to fit the alarm system. They were tidy workers. I have no reservations in recommending them and will definitely use them again.
Claire, Merseyside Posted on 03/11/2017 , work completed 03/11/2017
Excellent job, quick, neat and tidy
Customer Service
Quality
Value
Quick job, fitted 4 CCTV cameras. Friendly guys and ensured we knew how to work system before left. Thanks.
Rebecca, Merseyside Posted on 24/10/2017 , work completed 24/10/2017
Excellent job
Customer Service
Quality
Value
Have had them for many years to service my alarm. Had a new alarm system installed today. As always prompt, reliable and excellent service and good value too. Cannot recommend highly enough.
Yolanda, Merseyside Posted on 19/10/2017 , work completed 19/10/2017
Excellent
Customer Service
Quality
Value
Excellent. Job done to my satisfaction.
Akhilesh, Merseyside Posted on 12/10/2017 , work completed 12/10/2017
Prompt and efficient
Customer Service
Quality
Value
Mr M & S Christian are very professional. They were prompt, quick, clean and tidy and left with a good briefing into the operation of the alarm.
Alec, Merseyside Posted on 05/10/2017 , work completed 05/10/2017
Rapid and efficient service
Customer Service
Quality
Value
The Installation was completed with the minimum of fuss and maximum efficiency. I was very impressed.
Janet, Merseyside Posted on 04/10/2017 , work completed 04/10/2017
Prompt and professional.
Customer Service
Quality
Value
Great service arrived on time, arranged for both survey and was very helpful and clear with his security solutions for my property! Day of installation again on time arranged! The installation was done with care and quickly and cleaned up when they finished. On the day of survey he made a small repair to my old system to keep it going! Would highly recommend their services!
Ray, Merseyside Posted on 15/09/2017 , work completed 15/09/2017
Excellent Job
Customer Service
Quality
Value
We are very pleased with the service we received from MCA Security Services. Highly competitive prices, swift and efficient work and very friendly customer service. Wholly recommend this prompt and professional business.
Frances, Merseyside Posted on 14/09/2017 , work completed 14/09/2017
Prompt and professional
Customer Service
Quality
Value
Arrived on time. Cleared up and tidied up, no mess. Very professional, will recommend.
Ann, Cheshire Posted on 29/08/2017 , work completed 29/08/2017
Prompt and professional.
Customer Service
Quality
Value
Father and son who work efficiently and professionally together. Best of all the price was more than competitive. I would have marked it high, only its too soon for a long term evaluation.
Brenda, Merseyside Posted on 25/07/2017 , work completed 25/07/2017
Prompt and speedy
Customer Service
Quality
Value
MCA Security Services arrived at the planned time. They worked quickly and cleanly.
Carl, Merseyside Posted on 24/07/2017 , work completed 24/07/2017
Excellent job
Customer Service
Quality
Value
Arrived 10 mins early - got straight to work, very tidy and efficient. Have used them before, have been very happy with service. Would use again and recommend.
Paul, Merseyside Posted on 20/07/2017 , work completed 20/07/2017
Very efficient & tidy
Customer Service
Quality
Value
They arrived promptly. Were smartly dressed, polite & very well organised. House was kept tidy throughout the job. Would highly recommend this trader.
John, Merseyside Posted on 17/07/2017 , work completed 17/07/2017
Fantastic job
Customer Service
Quality
Value
Really happy with Mike. Very professional, he worked hard all day, very pleasant, very helpful, cleaned up after himself. Would highly recommend his company.
Eleanor, Merseyside Posted on 11/07/2017 , work completed 11/07/2017
Most professional and helpful
Customer Service
Quality
Value
Mr Christian called at our request to give us advice on the best way to fit CCTV and an alarm system. He was very helpful and explained his reasons for suggesting the location of the cameras and sensors. Nothing was too much trouble. The systems were both installed on the same day with no fuss or mess. I had to ask for help later on due to an internet problem with my CCTV and Mr Christian was happy to come and fix it no problems.
Alison, Merseyside Posted on 09/06/2017 , work completed 09/06/2017
Professional, quick,tidy work.
Customer Service
Quality
Value
Excellent and professional trader, great customer service.
Skully Posted on 24/05/2017 , work completed 24/05/2017
Prompt and professional
Customer Service
Quality
Value
I have no hesitation in recommending MCA, very customer focussed and did a great job.
R, Cheshire Posted on 05/05/2017 , work completed 05/05/2017
Quality professional job
Customer Service
Quality
Value
I have had a customer - supplier relationship with MCA for a number of years - over 30. This job was an alarm upgrade. Its usual, sound advice, value for money, no overselling. Clean prompt and professional job.
Callum, Merseyside Posted on 31/03/2017 , work completed 31/03/2017
Excellent job
Customer Service
Quality
Value
Really pleased with the external alarm installation. Prompt and professional.
Vanessa, Merseyside Posted on 27/03/2017 , work completed 27/03/2017
Prompt and professional
Customer Service
Quality
Value
We have used MCA for 30 years. Their service has always been excellent. Today's installation was needed as we have moved house. This is the third installation MCA have done in three houses we have owned. The installation was efficient, clean and undertaken without any fuss or bother to us. It took 3 hours, exactly as anticipated. From initial phone call to complete installation was 1 week. We highly recommend MCA.
Stephen, Merseyside Posted on 24/02/2017 , work completed 24/02/2017
First rate job!
Customer Service
Quality
Value
Totally satisfied - from excellent free survey to prompt and efficient completion of work.
Dianne, Merseyside Posted on 21/02/2017 , work completed 21/02/2017
Fast & efficient job
Customer Service
Quality
Value
We have used MCA for many years & have always been impressed with the high level of service given. we do not hesitate in recommending their company.
Simon, Merseyside Posted on 14/02/2017 , work completed 14/02/2017
My review
Customer Service
Quality
Value
Excellent, courteous and efficient.
Alex, Merseyside Posted on 30/01/2017 , work completed 30/01/2017
Excellent and professional job
Customer Service
Quality
Value
MCA arrived on time and set to work installing a 4 camera CCTV system. Once installed, the system was demonstrated and proved to be ideal with good coverage of the property.
David, Merseyside Posted on 24/01/2017 , work completed 24/01/2017
My review
Customer Service
Quality
Value
Job well done.
Rahul, Merseyside Posted on 19/01/2017 , work completed 19/01/2017
Prompt, professional & efficient.
Customer Service
Quality
Value
Mike & Stephen did a fantastic job. Keeping disruption to a minimum.
Tim, Merseyside Posted on 16/01/2017 , work completed 16/01/2017
Excellent all round
Customer Service
Quality
Value
Highly recommended, prompt, professional and trust worthy.
Sandra, Merseyside Posted on 15/01/2017 , work completed 15/01/2017
Efficient job
Customer Service
Quality
Value
MCA - father and son team, provided a quality service. Neat and organised and cleared up any mess. Explained alarm instructions clearly. I am 100% satisfied with work carried out. MCA were recommended to me.
Julie, Merseyside Posted on 29/12/2016 , work completed 29/12/2016
Excellent in every way.
Customer Service
Quality
Value
Responded quickly to my initial enquiry. Box installed within a day or so. Full system including lighting completed within 20 days. Installation was very professional and clean & tidy and we were consulted on decisions which need to be made.
Jeff, Merseyside Posted on 21/12/2016 , work completed 21/12/2016
My review
Customer Service
Quality
Value
Good job
Linda, Merseyside Posted on 20/12/2016 , work completed 20/12/2016
Highly recommended service
Customer Service
Quality
Value
Fast efficient service. Always highly professional. Quality of supplied goods. Excellent. Friendly instructions. No hesitation in recommending this service.
Barbara, Merseyside Posted on 28/10/2016 , work completed 28/10/2016
Excellent service
Customer Service
Quality
Value
Very prompt in visit. Clean & tidy. helpful.
Sonia, Merseyside Posted on 24/10/2016 , work completed 24/10/2016
Super service
Customer Service
Quality
Value
Arrived on time. Courteous. Carried out work quickly & professionally.
Which? Trusted Traders Consumer Posted on 27/09/2016 , work completed 27/09/2016
Happy
Customer Service
Quality
Value
Employed MCA Alarms 23 years ago in a previous house. Happy to use the same company again here.
Liz, Merseyside Posted on 26/09/2016 , work completed 26/09/2016
Great trader = happy customer.
Customer Service
Quality
Value
We found MCA Services via Which reviews, and were not disappointed. We received a fast and efficient service from Mr Christian, and were left fully informed of how to use our new security equipment. Just as many before us, we would be happy to recommend this company to others.
Richard, Merseyside Posted on 23/09/2016 , work completed 23/09/2016
Prompt professional
Customer Service
Quality
Value
Very professional clean & tidy
Bernice Alice, Merseyside Posted on 16/09/2016 , work completed 16/09/2016
Totally professional
Customer Service
Quality
Value
MCA First provided our house alarm system 23 years ago. They have always provided professional support in maintaining up to date security system. Recently converted system to radio and enhance security in new study in converted garage.
John, Merseyside Posted on 12/08/2016 , work completed 12/08/2016
Excellent
Customer Service
Quality
Value
Mr Christian was prompt, efficient and seemed to know exactly what he was doing. He updated an existing alarm system for me.
Elizabeth, Merseyside Posted on 10/08/2016 , work completed 10/08/2016
Excellent professional
Customer Service
Quality
Value
Mr Christian was very professional from the initial assessment through to the installation. He was very informative and there was no mess afterward.
Stephen, Merseyside Posted on 01/08/2016 , work completed 01/08/2016
First class company
Customer Service
Quality
Value
Honest and polite tradesman. Very satisfied with the workmanship.
Jack, Merseyside Posted on 20/07/2016 , work completed 20/07/2016
Excellent job
Customer Service
Quality
Value
Arrived on time, work was completed in a very professional manner. Everywhere was left clean and tidy. Very satisfied with the service I received from the above company.
Jenny, Merseyside Posted on 15/07/2016 , work completed 15/07/2016
Prompt and efficient and professional
Customer Service
Quality
Value
Arrived on time. Worked well and cleaned up after himself. Taught us how to use our new alarm system and offered to return if we had any problems. Very polite.
Kenneth, Merseyside Posted on 11/07/2016 , work completed 11/07/2016
V professional
Customer Service
Quality
Value
Very efficient installation and clear instructions as of use.
Kathryn, Merseyside Posted on 08/07/2016 , work completed 08/07/2016
Highly recommended
Customer Service
Quality
Value
Prompt, efficient, courteous and a first class job. Mike is a real professional and I have no hesitation in recommending MCA alarms.
John, Merseyside Posted on 01/07/2016 , work completed 01/07/2016
Prompt, professional & polite
Customer Service
Quality
Value
Mike worked efficiently & hard all day to get the camera system in place. I am extremely pleased with the result. Priced very competitively too!
Anne, Merseyside Posted on 22/06/2016 , work completed 22/06/2016
Excellent worker & prompt
Customer Service
Quality
Value
Very pleased with work done. Explained everything clearly. Also said to get in touch if any problems with equipment installed. Will be willing to recommend him to friends and to have any further work done by him.
C R, Merseyside Posted on 20/06/2016 , work completed 20/06/2016
Quick and clean.
Customer Service
Quality
Value
Came on time. Installation was very quick. Tidied up after drilling holes in walls. Work done to a very high standard. Showed us how to use alarms before leaving.
Carole, Merseyside Posted on 20/06/2016 , work completed 20/06/2016
Excellent job/very professional
Customer Service
Quality
Value
We have used this company before and they did not let us down this time. They are very prompt, very polite, clean and tidy and very courteous.
Michael, Merseyside Posted on 17/05/2016 , work completed 17/05/2016
Prompt & professional
Customer Service
Quality
Value
Arrived on time and work done professionally. System fully explained. Very clean and tidy - would not know he had been. Confident in the workmanship. Would have no problem in recommending this company.
Robert, Merseyside Posted on 12/05/2016 , work completed 12/05/2016
Perfect
Customer Service
Quality
Value
No complaints, on time. clean, excellent job.
Anthony, Merseyside Posted on 10/05/2016 , work completed 10/05/2016
Excellent service
Customer Service
Quality
Value
MCA Services carried out a security camera installation for us. They were prompt, courteous & professional in all aspects of the work. They are indeed a 'trusted trader' and we would recommend 100%.
Michael, Merseyside Posted on 05/05/2016 , work completed 05/05/2016
Prompt, professional
Customer Service
Quality
Value
Fully explained all equipment. Set up everything. Did not leave until I was fully happy and cleaned up afterwards. Fantastic.
Alexander, Merseyside Posted on 19/04/2016 , work completed 19/04/2016
MCA Security .... Mike Christian
Customer Service
Quality
Value
Absolutely outstanding service from initial contact to advice given through to installation of the cctv system and handover to two people who are not very good with electronics. I cannot recommend MCA highly enough for the service given to us..
Stevecrane Posted on 15/04/2016 , work completed 15/04/2016
My Review
Customer Service
Quality
Value
Good service provided, sorted out all problems. Would recommend.
Andrew, Merseyside Posted on 13/04/2016 , work completed 13/04/2016
Prompt & efficiently done
Customer Service
Quality
Value
Completely satisfied with the installation carried out. MCA installed our original alarm system and advised us on the new wireless system which has replaced the older system.
Eric, Merseyside Posted on 25/02/2016 , work completed 25/02/2016
Immediate call out
Customer Service
Quality
Value
Very efficient and helpful detailed service work completed.
Patricia, Merseyside Posted on 20/02/2016 , work completed 20/02/2016
Excellent service
Customer Service
Quality
Value
All work carried out in exemplary fashion. Professional but friendly service.
Jill, Merseyside Posted on 18/02/2016 , work completed 18/02/2016
Prompt + very professional
Customer Service
Quality
Value
Excellent service. Prompt, efficient & cleaned up after finishing. I have no hesitation in recommending. Wish all traders had the same high standard
Anthony, Merseyside Posted on 20/01/2016 , work completed 20/01/2016
Excellent
Customer Service
Quality
Value
Booked to have alarm fitted, arrived on time, very professional and polite. Job well done!
Rachael, Merseyside Posted on 13/01/2016 , work completed 13/01/2016
Informative advice
Customer Service
Quality
Value
Professional efficient service.
Which? Trusted Traders Consumer Posted on 08/01/2016 , work completed 08/01/2016
Efficient and professional
Customer Service
Quality
Value
We decided to upgrade our intruder alarm using MCA, as previously. The new installation was very prompt and installed very efficiently. We have always been very happy with the service provided by MCA.
Michael, Merseyside Posted on 21/12/2015 , work completed 21/12/2015
My Review
Customer Service
Quality
Value
Excellent job
Janet, Merseyside Posted on 18/12/2015 , work completed 18/12/2015
Excellent service always
Customer Service
Quality
Value
We have been MCA customers for more than 30 years and have just had our alarm system changed from a hard-wired to a wireless system. The was carried out at a short notice and was undertaken promptly and very professionally as always. We do not hesitate to recommend MCA to anyone seeking a highly reliable alarm system and installer.
Edward, Merseyside Posted on 09/12/2015 , work completed 09/12/2015
Prompt & professional
Customer Service
Quality
Value
Prompt, friendly service. Good advice given. Tidy. Good after sales details.
Marion, Merseyside Posted on 18/11/2015 , work completed 18/11/2015
Work well done
Customer Service
Quality
Value
Friends of ours had used the company for some time & were pleased with their service. We found both members of the company helpful & professional & they did a superb job. We would recommend them without hesitation.
Philip, Merseyside Posted on 09/11/2015 , work completed 09/11/2015
My Review
Customer Service
Quality
Value
Friendly and professional service. Very clean worker. Nothing too much trouble. Explained the system well.
Monica, Cheshire Posted on 07/11/2015 , work completed 07/11/2015
Neat, reliable and professional
Customer Service
Quality
Value
Excellent work would not hesitate to recommend MCA Services to anyone.
David, Merseyside Posted on 02/11/2015 , work completed 02/11/2015
First class service, most satisfied
Customer Service
Quality
Value
This trader arranged to call on the evening of the day we enquired to survey this work and to give us a written cost. He then on confirmation from us to go a head with the installation gave a day date and time to carry out the work, which was carried out at this time and date to our entire satisfaction.
Norman, Merseyside Posted on 19/10/2015 , work completed 19/10/2015
Highly recommended
Customer Service
Quality
Value
A very professional and courteous company. A job well done.
Tony, Merseyside Posted on 18/09/2015 , work completed 18/09/2015
Exceptional service
Customer Service
Quality
Value
This firm fitted our alarm in 1987 in our last house. We had an annual service and on the odd occasion we had to call them out, it was prompt and efficient. We naturally asked them to alarm our present home. Arrived promptly and did an excellent job. The firm is long established, with an excellent reputation and very competitively priced. Would recommend to anyone.
Mike, Merseyside Posted on 17/09/2015 , work completed 17/09/2015
My Review
Customer Service
Quality
Value
Efficient, reliable and attend promptly when needed.
Malcolm, Merseyside Posted on 15/09/2015 , work completed 15/09/2015
My Review
Customer Service
Quality
Value
Very efficient and cleaned up afterwards. Have dogs and cats and needed an alarm that did not go off when dogs in house or cats jump up on chairs. Sensors properly set and system fully explained. Very good service.
Sue, Clwyd Posted on 08/09/2015 , work completed 08/09/2015
Brilliant Job
Customer Service
Quality
Value
Excellent service. Very please with results. Removed all packaging.
Linda, Merseyside Posted on 04/09/2015 , work completed 04/09/2015
Good job.
Customer Service
Quality
Value
Arrived on date and time as promised. Carried out work efficiently.
Steve, Merseyside Posted on 25/08/2015 , work completed 25/08/2015
Professional job
Customer Service
Quality
Value
Mr Christian of MCA Burglar Alarm provided us with a prompt and efficient service. He fitted our alarm and advised us on its use in a very professional way. He was polite and tidied up after the job was done. We were pleased with his work.
Glynne, Merseyside Posted on 21/08/2015 , work completed 21/08/2015
Polite, prompt and professional.
Customer Service
Quality
Value
Smart in appearance, he was prompt, on time, very professional and very patient in explaining the set up, also knowing that I can ring him any time with any problems. A very nice man.
Marian, Merseyside Posted on 18/08/2015 , work completed 18/08/2015
Excellent service
Customer Service
Quality
Value
The engineer turned up on time and was very good at installing the new system. He explained it in full and went through the setting/un-setting process. He tidied up after his work and left the place very clean. I would recommend this firm to all my friends & family.
Harry, Merseyside Posted on 12/08/2015 , work completed 12/08/2015
Excellent work! Highly recommended!
Customer Service
Quality
Value
I am very pleased with the work done at my home by MCA Services. Mike's work was tidy and He finished on time as promised. I would recommend MCA Security services to anyone!
Say Aun, Cheshire Posted on 03/08/2015 , work completed 03/08/2015
Prompt and professional
Customer Service
Quality
Value
Excellent and professional job. Very pleased, excellent response time.
Amanda, Merseyside Posted on 21/07/2015 , work completed 21/07/2015
My Review
Customer Service
Quality
Value
Excellent product installers, very good service. Would not hesitate to recommend. Thanks!
David, Leicestershire Posted on 22/06/2015 , work completed 22/06/2015
My Review
Customer Service
Quality
Value
Arrived on time. Carried out the work required with the minimum of fuss. Cleaned and tidy. Even hoovered up after completion the installation. Pleasant unassuming manner would highly recommend.
Paul, Merseyside Posted on 22/06/2015 , work completed 22/06/2015
My Review
Customer Service
Quality
Value
Came when they said and did an excellent job, very professional, kept the place tidy and did a very good job indeed. Would certainly recommend to friends. Well priced too.
J, Merseyside Posted on 21/06/2015 , work completed 21/06/2015
Excellent service
Customer Service
Quality
Value
Excellent service most impressed will certainly use them again. I would have no hesitation in recommending.
Ronnie, Merseyside Posted on 05/06/2015 , work completed 05/06/2015
Very good job
Customer Service
Quality
Value
We have used MCA before. They arrived as arranged and started on site immediately. Noise/disruption was kept to a minimum. Were told just would take 3 days and it did. Minor adjustments were made at our request and training was given to relevant staff.
Tom, Merseyside Posted on 11/05/2015 , work completed 11/05/2015
My Review
Customer Service
Quality
Value
Happy
Jeremy, Merseyside Posted on 05/05/2015 , work completed 05/05/2015
Very prompt & good job done
Customer Service
Quality
Value
We were very happy with the advice given & the service provided. The idea that the alarm system will be serviced annually is great as well. Not the cheapest quote, but well worth the extra for peace of mind.
Raymond, Merseyside Posted on 07/04/2015 , work completed 07/04/2015
Great services
Customer Service
Quality
Value
Been using MCA for 28 years. Always professional. Cannot fault them.
Edwin, Merseyside Posted on 17/03/2015 , work completed 17/03/2015
Prompt & professional
Customer Service
Quality
Value
Work was carried out at the time agreed. Very clean operative.
Brian, Clwyd Posted on 16/03/2015 , work completed 16/03/2015
Professional job
Customer Service
Quality
Value
Installation completed promptly and with care to ensure the system worked correctly.
Peter, Merseyside Posted on 10/03/2015 , work completed 10/03/2015
Courteous & professional
Customer Service
Quality
Value
MCA Security Services - turned up exactly on time as promised, got the job done within the time promised & with minimum fuss & no mess. Gave clear explanation of how the system works, were polite and professional throughout. Efficient, old fashioned courtesy.
Edgar, Clwyd Posted on 03/03/2015 , work completed 03/03/2015
My Review
Customer Service
Quality
Value
P.P.P Prompt, professional and pleasant
Joseph William, Merseyside Posted on 02/03/2015 , work completed 02/03/2015
Excellent
Customer Service
Quality
Value
We have been customers of MCA for many years and keep using their services because they are - local, trustworthy, professional, friendly and helpful. We know they are just a phone call away if we need any help. The after service is excellent. We would always recommend MCA to others - they even clean up afterwards!
Alex-Zina, Merseyside Posted on 26/02/2015 , work completed 26/02/2015
Four CCTV camera's installed
Customer Service
Quality
Value
Praise,praise and more praise for MCA Security Services ! Right from the initial contact with MCA, we found Mr Christian to be courteous, informative,prompt,efficient and professional.We had four installations done by MCA , each one being carried out without any delays, with extreme efficiency,and with extraordinary neatness ! We will have no hesitation whatsoever in recommending MCA to anybody looking for a first class service, with products to match, and accompanied by a superlative level of customer care, and we will not consider looking to anywhere but MCA for any future security requirements.
D, Flintshire Posted on 01/02/2015 , work completed 01/02/2015
Praise, praise and more praise!
Customer Service
Quality
Value
On every occasion from the initial contact, we found MCA to be friendly, informative, prompt, efficient, professional and on each installation, astonishingly neat and clean. We will not hesitate to recommend MCA or have any concerns about so doing. To anybody looking for a 1st class service with products to match, and we will definitely not look else where for any future security requirements.
Patricia, Clwyd Posted on 23/01/2015 , work completed 23/01/2015
Brilliant job & professional
Customer Service
Quality
Value
Prompt & professional.
M, Merseyside Posted on 21/01/2015 , work completed 21/01/2015
My Review
Customer Service
Quality
Value
Good job done on time
Roy, Merseyside Posted on 14/01/2015 , work completed 14/01/2015
A good job well done.
Customer Service
Quality
Value
Our burglar alarm became faulty on New Years eve morning 2014. I called M.C.A. and they came out within the hour, they identified the problems and got the alarm running like new. The cost of the job was very reasonable, and they where very courteous and knowledgeable. They left me in no doubt that the job they did would be a good one and I wouldn't be ripped off. I have no hesitation in recommending them to anyone, and I shall be using them again .
svstevie Posted on 02/01/2015 , work completed 02/01/2015
Superb experience.
Customer Service
Quality
Value
Absolute pleasure dealing with such a conscientious, reliable & professional... for over fifteen years now.
Charles, Merseyside Posted on 12/12/2014 , work completed 12/12/2014
Good service
Customer Service
Quality
Value
Fast and efficient installation of alarm, finished within 2 hours. Cleaned up afterwards and shown how to work the alarm.
Bryan, Merseyside Posted on 22/10/2014 , work completed 22/10/2014
Sorted!
Customer Service
Quality
Value
Job done quickly & professionally. Would definitely have no problem recommending them.
Clive, Merseyside Posted on 16/10/2014 , work completed 16/10/2014
Very professional!!!
Customer Service
Quality
Value
Mike was very professional and polite. He explained everything in detail and cleared all the waste away. Highly recommended!!!
Anthony, Merseyside Posted on 15/10/2014 , work completed 15/10/2014
My Review
Customer Service
Quality
Value
Very quick & very efficient service
Diane, Gwynedd Posted on 13/10/2014 , work completed 13/10/2014
My Review
Customer Service
Quality
Value
A quick, clean, friendly job.
Barbara, Merseyside Posted on 10/10/2014 , work completed 10/10/2014
First class service.
Customer Service
Quality
Value
Prompt and very helpful. 1st class job. Very clean & tidy. Would recommend to anyone. Top tradesman.
Stephen, Merseyside Posted on 03/10/2014 , work completed 03/10/2014
Prompt & professional
Customer Service
Quality
Value
I still can't believe that I have had a video door entry system fitted. It all happened so quickly & efficiently with no hassle, no mess. I can now see who is at the door & speak to them it is a great asset.
Mavis, Wirral Posted on 11/09/2014 , work completed 11/09/2014