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MCA Security Services LTD

4.9

227 Reviews

About

The company was started back in 1982 by proprietor Mike Christian who has been in the alarm industry just about all of his working life. A family business run by Mike and his son Stephen who together look after all of the surveys, installations and servicing side of the business, Mike's granddaughter Emma has also joined the team. Daughter Amanda and other granddaughter Laura look after office administration.

As a traditional family business we have been trading for over 40 years, fully insured and a member of the Which Trusted Traders Scheme.
Most of our customers are either referrals or repeat business, with a vast customer database of over 6000 customers we cover areas from right here on the Wirral to as far as Lancashire and even Anglesey in North Wales. Over the years the business has expanded and now provides a full range of security services including residential as well as commercial Intruder Alarm systems, CCTV , security lighting and door entry systems and full maintenance and repairs.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • cctv installers
    • security lighting
    • intruder alarms
    • home security

Customer reviews

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4.9
227 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Praise, praise and more praise!
Customer Service
Quality
Value
On every occasion from the initial contact, we found MCA to be friendly, informative, prompt, efficient, professional and on each installation, astonishingly neat and clean. We will not hesitate to recommend MCA or have any concerns about so doing. To anybody looking for a 1st class service with products to match, and we will definitely not look else where for any future security requirements.
Patricia, Clwyd Posted on 23/01/2015 , work completed 23/01/2015
My Review
Customer Service
Quality
Value
Efficient, reliable and attend promptly when needed.
Malcolm, Merseyside Posted on 15/09/2015 , work completed 15/09/2015
Excellent service
Customer Service
Quality
Value
The engineer turned up on time and was very good at installing the new system. He explained it in full and went through the setting/un-setting process. He tidied up after his work and left the place very clean. I would recommend this firm to all my friends & family.
Harry, Merseyside Posted on 12/08/2015 , work completed 12/08/2015
Excellent service
Customer Service
Quality
Value
All work carried out in exemplary fashion. Professional but friendly service.
Jill, Merseyside Posted on 18/02/2016 , work completed 18/02/2016
Quick and clean.
Customer Service
Quality
Value
Came on time. Installation was very quick. Tidied up after drilling holes in walls. Work done to a very high standard. Showed us how to use alarms before leaving.
Carole, Merseyside Posted on 20/06/2016 , work completed 20/06/2016
My Review
Customer Service
Quality
Value
Good service provided, sorted out all problems. Would recommend.
Andrew, Merseyside Posted on 13/04/2016 , work completed 13/04/2016
Excellent all round
Customer Service
Quality
Value
Highly recommended, prompt, professional and trust worthy.
Sandra, Merseyside Posted on 15/01/2017 , work completed 15/01/2017
Excellent job
Customer Service
Quality
Value
Have had them for many years to service my alarm. Had a new alarm system installed today. As always prompt, reliable and excellent service and good value too. Cannot recommend highly enough.
Yolanda, Merseyside Posted on 19/10/2017 , work completed 19/10/2017
Highly Professional and Totally Reliable. From making an assessment, quoting to completing the work - couldn't fault service and friendliness
Customer Service
Quality
Value
Decommissioned our 25 year old alarm (from another company who'd abandoned us). They developed a way of keeping the good bits of the old system and added up-to-date components and its working brilliantly. This meant very little disruption and no need for redecoration. Local and friendly they really listened to what we wanted and made very good suggestions. Their prices are very fair. system is upgradeable and hence future proof. Great service
Wirral Cutsomer Posted on 13/07/2018 , work completed 13/07/2018
Prompt and professional.
Customer Service
Quality
Value
Installation of new security system. Punctual, polite, helpful and reliable and have used this company for many years and have never been less than pleased with the service offered.
Diana, Merseyside Posted on 26/06/2018 , work completed 26/06/2018
Professional service
Customer Service
Quality
Value
MCA carried out a full service and bell replacement on my system. They provided a very detailed and clear schedule of the works required. After confirming their quotation their response was very quick indeed. They arrived on time and completed the works as agreed. I was most impressed by MCA/S professional standards and attentiveness to their work. I would not hesitate to recommend MCA/S services in the future.
Ian, Merseyside Posted on 17/07/2018 , work completed 17/07/2018
Highly recommended
Customer Service
Quality
Value
Prompt, efficient, courteous and a first class job. Mike is a real professional and I have no hesitation in recommending MCA alarms.
John, Merseyside Posted on 01/07/2016 , work completed 01/07/2016
Totally professional
Customer Service
Quality
Value
MCA First provided our house alarm system 23 years ago. They have always provided professional support in maintaining up to date security system. Recently converted system to radio and enhance security in new study in converted garage.
John, Merseyside Posted on 12/08/2016 , work completed 12/08/2016
Excellent
Customer Service
Quality
Value
Mr Christian was prompt, efficient and seemed to know exactly what he was doing. He updated an existing alarm system for me.
Elizabeth, Merseyside Posted on 10/08/2016 , work completed 10/08/2016
Prompt and professional.
Customer Service
Quality
Value
Great service arrived on time, arranged for both survey and was very helpful and clear with his security solutions for my property! Day of installation again on time arranged! The installation was done with care and quickly and cleaned up when they finished. On the day of survey he made a small repair to my old system to keep it going! Would highly recommend their services!
Ray, Merseyside Posted on 15/09/2017 , work completed 15/09/2017
Professional, clean and tidy.
Customer Service
Quality
Value
Very professional job. Arrived on time and returned later to demonstrate. Great communication. Would recommend.
Duncan, Merseyside Posted on 01/06/2018 , work completed 01/06/2018
Efficient and speedy job
Customer Service
Quality
Value
MCA came to my home to put CCTV and security lights to the front and back of the property. They were very professional and helpful and were clear on the costs. The cleaned up as well. My only negative point is that they didn't accept card payments which seemed odd - they should accept all types of payments.
Dawn, Merseyside Posted on 20/02/2018 , work completed 20/02/2018
Fantastic work
Customer Service
Quality
Value
They were very prompt as soon as I enquired, in fact the very next day they came round to assess my property and give me a quote. Today I had my radio alarm system fitted and they were very professional throughout. I now feel very safe and I'm really impressed with the entire process.
SophCrl32 Posted on 22/10/2018 , work completed 22/10/2018
Trustworthy, Professional and Highly recommended
Customer Service
Quality
Value
Fitted a new house burglar alarm system. Very thorough in what needed doing/fitting and not overloading/pricing. Friendly and keen to know what 'we' wanted and worked to our requirements. Arrived promptly when they say they would. Very neat, very tidy, very friendly and totally aware they were working in MY house - excellent. Would have no hesitation in recommending, these guys were excellent.
Pritch Posted on 20/09/2018 , work completed 20/09/2018
Excellent service
Customer Service
Quality
Value
Excellent service. The company provided security advice and quote within 24 hours of our first enquiry. The existing alarm was updated and new CCTV was fitted within the week. MCA alarms arrived promptly and worked professionally, leaving everything clean and tidy. They provided full training, returning the next day to ensure everything was working on our mobile phones.
Customer in Merseyside Posted on 16/02/2019 , work completed 08/02/2019
Professional
Customer Service
Quality
Value
Arrived on time, was quick with no mess and very helpful when going through alarm settings. I would recommend to anyone. Fabulous workers and fantastic alarm system.
Jane, Merseyside Posted on 15/11/2018 , work completed 15/11/2018
Excellent Service
Customer Service
Quality
Value
Prompt service - tidy, quick and efficient work. More than helpful explaining how to use the equipment. Would certainly recommend them to anyone with the utmost confidence.
Customer in Merseyside Posted on 14/12/2018 , work completed 13/12/2018
First class!!
Customer Service
Quality
Value
Done on time & to budget, polite & friendly folks, professional in manner & attitude cleaned up after themselves, full explanation of instructions given to me. All in all first class, well done & thank you.
Tony, Merseyside Posted on 26/03/2019 , work completed 26/03/2019
Alarm and CCTV
Customer Service
Quality
Value
Right from first contact to estimate and fitting MCA were professional and prompt. Their quote was very competitive and the advice was honest only pricing for what was required to do the job efficiently. The team turned spot on time and worked diligently cleaning up after each component was fitted. After all rubbish was removed each unit was demonstrated with hands on instruction. I would have no hesitation in recommending MCA to family and friends.
Ken Posted on 09/07/2019 , work completed 09/07/2019
Very professional service and support
Customer Service
Quality
Value
So pleased we chose MCA Security Services to install our new security system. We were given excellent advice and guidance, a very proffessional service from beginning to end. Would recommend this company to others without any hesitation.
Customer in Cheshire West and Chester Posted on 03/09/2019 , work completed 03/01/2019