Endorsed by Which?

McGregor Plumbing and Heating

5.0

18 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

At McGregor Plumbing & Heating we are proud to be a highly respected, Top rated and reliable company, with the company owner Ross McGregor having more than 12 Years of knowledge within the Heating, Plumbing and gas Industry.

We carry out all types of work, from a dripping tap to a boiler/Bathroom Installation.

We're proud to provide affordable plumbing and heating services in and around Hertfordshire, North London, Essex and Bedfordshire

Our aim is total customer satisfaction. Not only do we retain our client's custom over many years, they also become our ambassadors recommending us to their relatives, friends, neighbours and business associates.

Please do not hesitate to get in touch.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Wet rooms
    • Electric Showers
    • Bathroom Installation
    • Bathroom refurbishment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
18 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Boiler & shower repair
Customer Service
Quality
Value
Have known Ross for a few years now. He has done a number of jobs for us. Installation of Aqualisa digital processor, shower valve, and boiler service. Really nice bloke, prompt with communication & fixed all issues effortlessly. Our go-to plumber!
Customer in Hertfordshire Posted on 06/08/2025 , work completed 31/07/2025
Replacement electric shower
Customer Service
Quality
Value
Ross did an excellent job replacing my electric shower. He listened to what I required and fitted the new shower with the minimum of fuss. He was thoroughly professional and the charge was very reasonable. And all completed within 2 days of my initial call! I'll definitely use McGregor Plumbing & Heating again and would highly recommend him.
Customer in Hertfordshire Posted on 02/08/2025 , work completed 01/08/2025
Professional service
Customer Service
Quality
Value
Ross arrived when he said. The job was professionally carried out. I will use him again next time I have a plumbing issue.
Customer in Hertfordshire Posted on 01/08/2025 , work completed 01/08/2025
Excellent service
Customer Service
Quality
Value
The service provided by Ross from McGregor Heating & Plumbing was great. Good communication via WhatsApp from start to finish, polite and friendly on arrival, worked efficiently and delivered exactly what we needed.
Customer in Hertfordshire Posted on 31/07/2025 , work completed 30/07/2025
Brilliant!
Customer Service
Quality
Value
Ross came to service our boiler in June, he did a very thorough job, punctual, friendly and answered all our questions with no hesitation. Will definitely be using him again, great guy!
Customer in Hertfordshire Posted on 16/06/2025 , work completed 11/06/2025
Great work!
Customer Service
Quality
Value
I was recommended to use Ross McGregor for some major plumbing work at my house, dealing with a large water leak. Ross was brilliant and so helpful and knowledgable. I really can’t recommend him highly enough to deal with any sort of plumbing or heating works. All in all, a great job done and great work.
Customer in Greater London Posted on 13/01/2025 , work completed 11/01/2025
Professional, knowledgeable and great service
Customer Service
Quality
Value
I recently had an issue with low pressure in my central heating system and through Which? Trusted Trader contacted McGregor Plumbing and Heating to resolve it. I am extremely pleased with the service they provided. Ross was prompt, arriving exactly when he said he would, keeping me updated by text on his arrival time. His expertise was evident as he explained the possible causes of the low pressure and the steps he would take to diagnose the problem. What stood out the most was Ross's professionalism and friendly demeanour. He spent the time required to test out the system and when it became clear that there was a leak in the pipework in the concrete floor, advised on several ways I could try and locate the leak more precisely. I highly recommend McGregor Plumbing and Heating for any central heating issues. Ross's knowledge, skill, and excellent customer service made sure that I will not hesitate to use him in the future.
Customer in Buckinghamshire Posted on 19/12/2024 , work completed 03/12/2024
Leak to boiler filter
Ross cleaned the boiler filter and fixed the leak. I would highly recommend Ross as he is very knowledgeable and professional , friendly and great value. He also took time to check all the radiator values. I have used Ross before when he installed new taps to our bathroom sink. Ross is lovely family man who takes pride in his work and no job is too small. I will be using Ross for all our plumbing jobs.
Customer in Hertfordshire Posted on 02/12/2024 (Reviewer did not use service)
Leak to boiler filter
Ross cleaned the boiler filter and fixed the leak. I would highly recommend Ross as he is very knowledgeable and professional , friendly and great value. He also took time to check all the radiator values. I have used Ross before when he installed new taps to our bathroom sink. Ross is a lovely family man who takes pride in his work and no job is too small. I will be using Ross for all our plumbing jobs.
Customer in Hertfordshire Posted on 02/12/2024 (Reviewer did not use service)
Boiler service and Hive thermostat installation
Customer Service
Quality
Value
Ross serviced my combi boiler and installed a Hive thermostat to replace my previous aged Danfoss thermostat. He arrived on time and immediately asked a few questions to confirm that I understood how Hive worked and that it was what I wanted. After completing the service he showed me a couple of photos showing where he'd removed dirt from the boiler. He told me that the boiler would keep going for another 5 years. I had been concerned about its lifetime after another boiler engineer told me virtually immediately on arriving that there was no point in repairing it as it was on its last legs (I had called him in for a repair. Instead he tried to sell me a new boiler). Ross installed the Hive thermostat and helped me when I needed it to complete downloading the Hive app on my mobile. He showed me how to control and program Hive and programmed it for me after asking my preferred settings. Altogether I had confidence in him and found him easy and pleasant to deal with.
Customer in Hertfordshire Posted on 01/11/2024 , work completed 21/10/2024