Endorsed by Which?

Mckenzie-UK Limited T/A Leeds PC Repairs

4.9

15 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

We are a family business originally based in Horsforth for 10 years, relocating to a larger retail premises in Roundhay for 15 years, and as of late 2011, we are based on Harrogate Road opposite Kwik-Fit.
We are experts in repairs of home and business computers – with a firm belief in providing the highest possible standards of customer care, we are committed to offering a quality service at reasonable prices. Our aim is deliver a comprehensive range of services at the best possible quality with a team of experts specializing in their respective fields of expertise. Our services include but are not limited to:
Virus removal, security issues, wireless problems and software installs IT supplies and peripheral sales, with a large selection of laptops (new and refurbished), monitors, mice, keyboards.
Custom computers catering to various uses and demands, including but not limited to: Gaming/virtual Reality, workstations,
printer supplies such as toner, ink and serviceable components

What we do

  • Computer Repairs

    • PC Repairs
    • Laptop repair
    • Tablet repair
    • Cloud based services
    • Data backup
    • Data recovery
    • Game console repair
    • Hardware Installation
    • Network Cabling
    • Virus and malware removal
    • Wireless networking
    • Audio visual set up and installation
  • More Services

    • keyboard replacement
    • screen replacement
    • custom gaming

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
15 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Simply the best!
Customer Service
Quality
Value
My 10 year old PC had unexpectedly stopped running. On an internet search I found Leeds PC Repairs. I spoke to a gentleman there (Jim) who suggested I bring the machine in and they would have a look at it. They were able to fix that particular problem the same day. I was very impressed with the speed and the quality of the work - they had to reinstall Windows to fix the problem. Unfortunately the PC developed other problems after a few weeks and in the end it was unable to be repaired. So they put my hard drive into a different PC and I now have an almost new PC, thanks to Jim and James's dedication and perseverance! I am so grateful for their expertise in helping to keep my computer running. They went beyond expectations but that is the kind of business they are - willing to dig deep until they find a solution to the problem and even then, if it is unsolvable, making the situation better. I was always kept informed of progress, and their charges were most reasonable. They let me know I could contact them if I had any concerns or problems. If anyone ever has computer problems, I highly recommend Leeds PC Repairs.
Customer in West Yorkshire Posted on 26/02/2023 , work completed 24/02/2023
Very helpful and fast
Customer Service
Quality
Value
My daughter had previously taken the computer to a repair shop where they had quoted a price and then added on costs when she went to pick it up (for no apparent reason) McKenzie UK limited identified the problem, quoted a very reasonable price communicated well and had fixed the computer within hours. They were friendly, helpful and also offered a years guarantee on the part, with the offer to bring the computer back if we had any issues. We have not used them before but on this experience would recommend without hesitation. We Will certainly use them again for any computer problems.
Customer in West Yorkshire Posted on 03/02/2023 , work completed 27/01/2023
McKenzie PC Repairs.
Customer Service
Quality
Value
I have used McKenzie for a number of issues all PC related, web design/hosting, PC repair/upgrades. They are excellent. Very reasonable on price, never attempt to "upsell " you, happy to repair older machines where possible. I thoroughly recommend them for all IT/web/email related problems/advice. A great family business. Chris G. Leeds
Chris in West Yorkshire Posted on 13/05/2021 , work completed 05/02/2021
Faulty laptop was quickly repaired. I recommend Leeds PC repairs.
Customer Service
Quality
Value
The battery on my laptop would not charge up. I had to stop using it. I phoned Leeds PC repairs, made an appointment and took the laptop to them. They sorted out the fault within a few minutes- it was the AC adapter/power cord. They ordered a replacement from the manufacturer and it arrived two working days later. The laptop is now back to normal. The price was only £38. I would use the firm again and recommend it
Customer in West Yorkshire Posted on 28/05/2020 , work completed 26/05/2020
Satisfied customer
Customer Service
Quality
Value
I encountered an unusual password issue which locked me out of my laptop and could have led, at the least, to losing all my data. PC Repair fixed my problem within 24 hours at a reasonable cost in a friendly cheerful manner. Don't hesitate to use this company!
Customer in West Yorkshire Posted on 19/02/2020 , work completed 18/02/2020
Excellent service from friendly expert staff
Customer Service
Quality
Value
I needed a new PC. Having listened to my requirements a new model was recommended, obtained and data transferred from the old machine . Clear advice on home setup was given in a very friendly way The whole process was completely stress free and very good value for money.
Customer in West Yorkshire Posted on 10/02/2020 , work completed 31/01/2020
Satisfaction about repair done by leedspcrepairs
Customer Service
Quality
Value
Friday 28-06-2019 I am very happy with repairs to my laptop done by Leeds PC Repairs, The Lodge, 87 Harrogate Road, Chapel Allerton, Leeds LS7 3QQ. I recommend this firm.
John Oliver, West Yorkshire Posted on 28/06/2019 , work completed 14/06/2019
Best firm - for all your computer needs
Customer Service
Quality
Value
I've used this firm for the past 20 years now for both my personal and business computer needs including computer hardware, repairs, web design etc etc. If it's a top rate personal service you want then you need look no further. You won't find anyone better in the Leeds/West Yorkshire area.
Andrew Bowers Posted on 14/06/2019 , work completed 14/06/2019
Professional.
Customer Service
Quality
Value
As soon as I walked through the door I was made to feel welcome. I only bought 2 computer leads costing £60, but it was perfect service, as they had to be ordered in. I had day by day updates on the whereabouts of the cables. A very helpful business who seemed to care from start to finish of purchase. I would recommend them.
Susan, West Yorkshire Posted on 07/02/2019 , work completed 07/02/2019
I trust Leeds PC Repairs - have done for years
Customer Service
Quality
Value
I've bought 2 laptops from PC Repairs, one for me and one for a 90 year-old friend. The team listen to our requirements and give us what we need, at reasonable cost. They've also adjusted my friend's laptop for her. Repairs and services are inevitable. The team do them as quickly as possible and always ask me to get in touch if the laptops need further adjustment. I'm a loyal customer because I feel valued: I didn't when my repairs were done by 'big name' traders. Leeds PC Repairs are concerned about me, my friend, and our budgets: they've never done a 'hard sell', palmed us off with a bad job - or laughed at me when the problem's about our technophobia! Highly recommended by me, a long-term customer.
Customer in West Yorkshire Posted on 10/12/2018 , work completed 29/11/2018
Happy Customer
Customer Service
Quality
Value
Fancied a back up desktop PC for a fair price and they sorted one out for me the same day! Not silly money but a good Windows 7 one which does just what I want. Also sorted my 2 in 1 out for me free of charge whilst I waited. Been using them for PC's and repairs for over 15 years and they never fail to provide me with what I need - quickly and at a fair price. Recommended them to friends who've also been pleased with their service.
Caster Posted on 29/05/2018 , work completed 29/05/2018
The trader replied (on 07/06/2018)
Thank you for your kind comments, we will always try to live up to your recommends
Lovely people
Customer Service
Quality
Value
Just some help to set up my new phone - didn?t charge for possibly because I?ve had major laptop work done before
Natsols, . Posted on 29/05/2018 , work completed 29/05/2018
The trader replied (on 07/06/2018)
We always try to build a relationship with our customers
No messing around and straight to the point
Customer Service
Quality
Value
I smashed my laptop screen for the second time this year and due to past experience I was reluctant to use the same business I previously dealt with. After taking strong recommendation from my sister-in-law, I got in contact with James who dealt with my needs promptly. The laptop screen was fitted within a couple of days and I am now back to graft the way it should be.. thank you and I will be using you once again when needed!!
Joshua Posted on 25/05/2018 , work completed 25/05/2018
Very friendly and professional
Customer Service
Quality
Value
Good communication. they kept me advised throughout the process. They cloned my desktop so I could still work. They are very friendly and professional. I'm really happy with the result and have already recommended them to others at work.
Phillip, . Posted on 25/04/2018 , work completed 25/04/2018
Excellent communication
Customer Service
Quality
Value
Very happy. Excellent communication and time of his arrival was specified and kept to.
Which? Trusted Traders Consumer Posted on 24/04/2018 , work completed 24/04/2018