Mark fitted a new bathroom to replace the existing one which had been in place for 15 years. This included a full change of furniture, revised electrics, new ceiling and floor and improvement to the heated towel rail structure. We got three quotes and chose Mark because he offered good value but also was the most proactive in understanding our needs and providing visual samples of his work. Also he was a local, small business which was important to us The work ran exactly to the timetable in the original proposal. Mark usually worked on his own but used two colleagues to provide expertise where needed, particularly in laying vinyl flooring We had already discussed our furniture requirements with a plumbing supplier, however Mark used his local knowledge to get us a better deal with an alternative retailer and recommended enhancements for some of the items We are delighted with the new bathroom