Endorsed by Which?

Mel's Computer Care Limited

5.0

49 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 10:00–14:00
  • Sunday - Closed

About

Trustworthy, local and reliable computer repair services. We are dedicated to providing you with the best service possible at the best price.

Please call us for more information.

Mels Computer Care - Friendly and Effective IT support. Over 15 years experience we base ourselves on being trustworthy and effective! Computer repairs, Viruses, spyware, networking, broadband, laptops. We are here to help with any IT related problem you may have, we aim to provide the best quality service where nothing is too much trouble. We are here to help no matter how small or big the problem is.

We cover the whole of Trafford, Cheshire and further. We come to your home or office to save you the hassle of disconnecting and bringing your computer into a shop. We also provide remote login assistance which allows us to fix most problems very quickly.

Just some of the services we provide are:

PC Health Checks/Virus removal
Wireless/Wired networking
New Installations and repairs

What we do

  • Computer Repairs

    • PC Repairs
    • Laptop repair
    • Apple Mac Repairs
    • Virus and malware removal
  • More Services

    • laptop repairs virus and malware removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
49 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent job
Customer Service
Quality
Value
First class service, friendly, knowledgeable and very efficient.
Joseph, Cheshire Posted on 06/07/2017 , work completed 06/07/2017
Excellent work
Customer Service
Quality
Value
Had a laptop disaster with unbootable system/bricked machine. Mel's team were able to fully restore my data and machine. Was kept fully informed of progress.
Customer in Greater Manchester Posted on 18/12/2024 , work completed 13/12/2024
New computer
Customer Service
Quality
Value
We ordered a new bespoke PC Tower, monitor, keyboard and mouse from Mel’s. The order was completed on time, and our data was transferred from our old computer to the new one by Twyi, one of the staff. Communication about the progress of this process was clear and appropriate. The new computer was delivered to us and installed for us, which was a great help. We do appreciate the personal service, which is always helpful and patient. This is one reason why we go to Mel’s- it is always possible to discuss and find help for even minor problems.
Customer in Greater Manchester Posted on 22/02/2025 , work completed 20/02/2025
great reliable company
Customer Service
Quality
Value
Nothing is too much trouble for Mel and his team. I've been a customer for years and highly recommend him
Customer in Greater Manchester Posted on 08/03/2025 , work completed 06/03/2025
I wholeheartedly recommend this trader to other users
Customer Service
Quality
Value
His firm is the most reliable and efficient I have used over the years, hence the reason I keep using him. If you need a jargon free, computer service on a reasonable budget then Mel’s Computer Care is hard to beat. Mel himself or his able associate Paul.
Mr Kerfoot, Cheshire Posted on 07/06/2016 , work completed 07/06/2016
My review
Customer Service
Quality
Value
Mel's Computer Care rescued data from our banjaxed PC, and transferred it to a new machine, which they installed for us. The whole process, from initial visit to completed installation, was carried out promptly and efficiently and with great professionalism. Mel and Paul were friendly and approachable, easing us into the Windows 10 OS and providing much useful guidance along the way.
Which? Trusted Traders Consumer Posted on 22/11/2017 , work completed 22/11/2017
The trader replied (on 23/01/2018)
Thank you for your review, always nice to hear good feedback.
Exceptional Service
Customer Service
Quality
Value
In recent years, we have employed several computer servicing and repair companies. However, in the last two years, we have used Mel’s Computer Care company for emergencies and other problem solving on our desk top and lap top computers. We have found Mel and his team of very experienced engineers to respond quickly and to explain everything, not in computer jargon and tech talk, but in language terms we understand. The representatives of the company are friendly and polite and the continuous support programme being promoted is very competitive. We are very pleased with all aspects of the service and would thoroughly recommend Mel’s Computer Care to anyone requiring assistance with their computer, or laptop installations.
Pat MacQ Posted on 31/01/2018 , work completed 31/01/2018
The trader replied (on 07/02/2018)
Thank you for your review Pat. Its great to continue to hear customers feedback and we are really pleased to see we are doing a good job.
Internet connection
Customer Service
Quality
Value
Had a new SKY Q router installed but my pc was unable to identify. Mel was able to send help within a couple of days. His colleague Paul visited and within an hour had everything up and running. He explained clearly at every stage of the procedure and was polite and patient with my ignorance! I was more than satisfied with the service and would not hesitate to recommend to anyone with computer problems.
Customer in Greater Manchester Posted on 03/04/2019 , work completed 28/03/2019
Superb company
Customer Service
Quality
Value
I have used Mel's computer care for the past 2 years and they have been first class, excellent service, reasonably priced and a pleasure to deal with. Any problems I had have been fixed promptly and the overall service has been outstanding. I seldom write reviews but Mel's computers are a fantastic company and i would thoroughly recommend them .
Richard Posted on 06/06/2019 , work completed 04/06/2019
The trader replied (on 07/06/2019)
Thank Richard for the kind review
Clear information and patient and friendly support.
Customer Service
Quality
Value
As an elderly and unadventurous user, I needed simple and straightforward advice about my computer system. Mel understood my concerns, and gave me clear explanations and suggestions, and reinstalled and upgraded my system to suit my needs. He and all his staff I have met have given patient and generous ongoing support and advice. I am very happy to recommend Mel's Computer Care for his friendly and reliable service.
Customer in Greater Manchester Posted on 27/04/2019 , work completed 04/03/2019