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Mercer Plumbing Services Ltd

4.9

42 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

If you need superior plumbing & heating services in the Glasgow area but don't want to pay a premium - give Mercer Plumbing & Heating a call. From central heating repair to bathroom installation, we can carry out all domestic and commercial plumbing work at highly competitive prices.
What sets us apart?
Reliable & friendly engineers
Efficient & tidy
Worcester-Bosch Accredited
Gas Safe Registered
Experienced & customer focused
Domestic & commercial work
Realistic prices

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas safety testing and inspection
    • Underfloor heating
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Gas installers

  • More Services

    • lpg gas
    • power flushing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
42 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent service, professional & friendly team
Customer Service
Quality
Value
Stephen and his team replaced our boiler and old tank system with a new Worcester Bosch combi boiler. They were very thorough, advising us on various options and finding a solution that fits best for our house. They completed the job within the stated timeframes and were very professional and tidy. Lovely guys, very friendly. Stephen also previously helped us out at very short notice when our boiler tripped in the middle of winter with a newborn and toddler at home - eternally greatful for that! Would recommend to anyone without hesitation.
Customer in East Dunbartonshire Council Posted on 28/03/2024 , work completed 20/03/2024
Great job
Customer Service
Quality
Value
The team at Mercer Plumbing fitted a new boiler for us. They were very helping when advising on new boiler and provided a range of price options. When fitting boiler they were lovely to have in the house for the day. Did a great job and ensured to clean/tidy before they left.
Customer in East Dunbartonshire Council Posted on 13/05/2023 , work completed 10/05/2023
Extended warranty and great workmanship
Customer Service
Quality
Value
The team worked flat out after we had a boiler system fail. The boiler was a 12 year warranty 30kw Worcester Bosch, no other supplier could offer a free boiler warranty period this long. They were extremely professional and helpful. The price was about £1000 less than larger companies and they offered 0% finance. It was installed in a day compared to Scottish Gas who charged twice as much and installation over 3 days. It was good to see them with an apprentice and growing their team.
Customer in Glasgow City Posted on 13/02/2023 , work completed 10/02/2023
Prompt response to an emergency call
Customer Service
Quality
Value
Stephen from Mercer plumbing was round a couple of hours after my emergency call late on a friday afternoon during a very busy period (burst pipes everywhere in central Scotland!). He identified my boiler fault which was leaking water, conducted a prompt check - frozen condensate overflow drain pipe - and solution and provided much needed reassurance that the problem was minor and reversible. He then charged a very reasonable call out fee. All in all a great service - honest, reliable, credible and professional. What more can you ask - one of life's good guys.
Customer in Posted on 16/12/2022 , work completed 16/12/2022
Would definitely recommend!
Customer Service
Quality
Value
We had the guys at Mercer Plumbing out to remove an old back boiler and fit a new boiler and 5 radiators in our house. They were prompt and efficient and cleared up any mess they made. They were clear in showing us how to use our new boiler system and thermostat and were able to give us advice with our new heating system. They even finished the job earlier than we expected which was helpful. Great, hard working guys who we would recommend to anyone needing a new boiler and radiators!
Customer in Glasgow City Posted on 22/12/2021 , work completed 17/12/2021
Excellent and efficient service
Customer Service
Quality
Value
We have used Mercer's on a number of occasions and found that they provide quick, efficient and excellent service. During Covid both Steven and Barry observed all safety rules while still maintaining a friendly, approachable service. Cannot recommend them too highly
Maggie in East Dunbartonshire Posted on 19/11/2021 , work completed 19/11/2021
Boiler Install
Customer Service
Quality
Value
Despite repeated requests to return and investigate ongoing problems arising immediately after install Mercer has offered no help. Eventually we had a Worcester engineer out who replaced the heat exchanger and pointed out the other failings made by Mercer in the installation which resulted in us getting a do not use notification from Worcester who told us we would not be covered by their warranty until remedial works done to Mercer's installation were complete because of safety concerns. We are now looking for someone to undertake these works. The experience with Mercer has been absolutely awful.
Customer in East Dunbartonshire Posted on 15/10/2021 , work completed 13/02/2020
The trader replied (on 31/10/2021)
Dear Customer, I'm Sorry you have had a bad experience , I have however received no communication about this from either you or Worcester Bosch. Please phone me ASAP and we can discuss how to rectify the situation ,as you didn't leave your name I have no way of knowing who you are otherwise I would contact you directly. Kind Regards Stephen
Boiler Replacement
Customer Service
Quality
Value
Needed a boiler replacement and sought 3 quotes (with accompanying visits to see the job), identifying candidates via Which and local TT schemes, and compared those quotes with the online providers. The price these guys offered was fair and reasonable, the associated advice was excellent and I appointed them to do the job. They arrived promptly on the agreed date (about 2 weeks after appointment - the previous boiler still worked, so no real urgency), worked hard, got the job done smoothly, were pleasant and polite throughout, cleaned up after themselves and took time to go through the features of the new boiler in detail. This was a completely painless and extremely pleasing job. I will not go anywhere else in future for annual services or repairs (albeit now have a 12 year guarantee) and am delighted to highly recommend to others needing similar work done.
Gordon in East Dunbartonshire Posted on 02/09/2021 , work completed 01/09/2021
Boiler installation
Customer Service
Quality
Value
We first got in touch the previous week after being recommended by another tradesman. Because we are both in our eighties we were considered to be a priority. This was a great relief to us as we had no hot water or heating. The owner of the firm came that same day and tried to repair our old boiler but it was needing parts which were not available. The decision was made to get a new boiler which was installed at the first opportunity by what I would call the A-team! The team were great workers and it was a pleasure to have them in our home. Nothing was any trouble to them. Pipes had to be moved to allow the new boiler to fit in our cupboard. Everything is working well now and we are very appreciative of the service we received.
Eleanor in East Dunbartonshire Posted on 27/08/2021 , work completed 24/08/2021
Mercer Plumbing
Customer Service
Quality
Value
A continuous level of high quality of work throughout the job. The initial estimate was the fixed price with no extra hidden costs. Professional guys who knew exactly how to do the job and continuously explained each part of the job. Dealt with all problems they met with no extra cost. Gave good advice with regards to cost-saving and would be highly recommended.
Customer in East Dunbartonshire Council Posted on 09/04/2021 , work completed 31/03/2021