Emergency call-out, new boiler installation and customer service
Chris came out and replaced a boiler a few years ago at my former property and serviced a very old boiler, replacing parts in twenty twenty when others had told us the parts weren't source able. I felt he was trustworthy and did an excellent job. So when we had the need for an emergency call-out three days before Christmas last year, with a newborn in the house he was the first person I called, and was amazed at the priority he gave to it - he arrived at my home within an hour. Unfortunately the boiler was finally unable to be repaired but he found a way to leave us with gas to turn on the fire. Chris gave us a range of quotes and explained the options. We went with the higher spec boiler and the three day install finished today. Chris and Keeley were wonderful. Very respectful of my home, despite the craziness of having three young boys, they worked around the busy household chaos including a napping newborn. I was very anxious to have people in my home given the level of upheaval and small baby. They were very respectful, laying dust sheets, cleaning up after themselves including vacuuming my entire living room. I'm very happy with the boiler and he made sure everything was working before leaving. I have very high standards and when I find tradesmen and tradeswomen that are exceptional, such as Meridian, I recommend them to friends and family. Thank you Chris and Keeley for the wonderful job and attentive customer service. I will see you again next year!
Customer in Leicestershire
Posted on 02/02/2022
, work completed 02/02/2022
Recommended
General Plumbing Services
We have used Meridian Heating for several years. Chris has replaced a boiler, regularly serviced it and also repaired taps for us. He is a professional, clean and punctual worker who offers good advice which is appropriate and realistic. We consider his prices to be reasonable. Communications with the office are efficient and easy.
Customer in Leicestershire
Posted on 24/01/2022
, work completed 18/01/2022
Recommended
Service boiler
As usual Excellent service easy to make appointment Chris arrived exactly on time was very thorough with the work explaining things what he did all details sent on email good value for money will have him next year for service
Customer in Leicestershire
Posted on 22/01/2022
, work completed 22/01/2020
Recommended
Great Work and Really Friendly
Chris was really professional, clean and tidy. He quickly found the fault in our system and explained the solution. Luckily he had the part required on his van and he carried out the repair there and then. Would highly recommend.
Customer in Leicestershire
Posted on 13/01/2022
, work completed 13/01/2022
Recommended
Great service. 100% recommend.
Chris and Keeleigh undertook the installation of a new combi boiler, replacing an old 1980's boiler, as well as the installation of one new radiator. During the quote Chris talked me through the various options and costs as well as the best place to have the boiler as the kitchen doesn't have much upper wall space. Suggestion by Chris to have a Glowworm combi boiler in the old airing cupboard was a great option, providing space in the kitchen. Chris arrives on time, if not earlier, is extremely tidy and ensures he cleans up after himself. Chris also clearly talks through the work and provides updates. Extremely trustworthy as I had to leave him in the house alone one day. Highly recommend. An expert in his field. Knowledgeable. Professional.
Customer in Leicestershire
Posted on 20/05/2021
, work completed 29/04/2021
Recommended
Great work, communication and trust
We have had our boiler replaced after by Chris aided by Keeley. Not a straight forward job. We contacted 2 companies to assess and quote - 1 being a very large national organisation. Despite promises, neither came back with a quote and were uncontactable! Chris, on the other hand, was very knowledgeable, polite, prompt and fulfilled his promises. They have done a great job. They were respectful to our home, very tidy. We will use Meridian Heating again and wouldn't hesitate to recommend them to friends and family.
Customer in Leicester
Posted on 17/04/2021
, work completed 16/04/2021
Recommended
Some basic skills missing
Replacement shower hose wall fitting - fitted and left with 2-3 mm movement which was not really acceptable. Remedial work to seal water leak staining on kitchen ceiling due to poorly fitted tap joints in bathroom 17/12/20. The sealant spray used on the ceiling over sprayed a large part of the floor, gas hob, work surfaces and several appliances. The entire area required me to clean up afterwards ! Replacement toilet sisterns x3 - one water inlet joint left leaking and Mr Surridge had to be telephoned again to return and fix. Unable to complete further work as order for part lost - 3 months should have given ample time to ensure this didn't happen. A pattern emerged particularly with leaking joints and what should have been a straightforward fix of the stained ceiling ie lack of covering the local area caused mess and subsequent cleaning that was totally avoidable if more care and attention had been made. Therefore, I would not recommend Meridian Heating to anyone else.
Customer in Leicestershire
Posted on 07/04/2021
, work completed 01/04/2021
Wonderful company
When my pump broke and left me without heating or hot water Chris came out quickly and fixed it so my boiler could work safely. Great communication. Very reasonable price! Will be recommending him to anyone who needs plumbing done in the future.
Customer in Leicester
Posted on 24/02/2021
, work completed 23/02/2021
Recommended
Recommended
I have used Meridian Heating for the last two years for servicing. Chris is knowledgeable clean and thorough. Also reasonably priced
Customer in Leicester
Posted on 22/10/2020
, work completed 15/09/2020
Recommended
At last I’ve found the perfect heating engineer!
Booked Meridian to repair my old central heating system. Chris was prompt, very knowledgeable, polite and tidy. The fault was repaired immediately and I was emailed an invoice as he left the door. I was then able to pay by bank transfer which I requested and preferred. I would not hesitate in recommending Meridian Heating and was so impressed that I booked him again to have my gas fire serviced.
Customer in Leicester
Posted on 29/09/2020
, work completed 23/09/2020
Recommended
Boiler Service
Chris has done a couple of jobs for me, the most recent being a boiler service. He always arrives on time, is willing to explain the work & answer any questions I have. His work is clean, tidy and professional. Keep up the good work.
Customer in Leicestershire
Posted on 05/09/2020
, work completed 21/08/2020
Recommended
Highly recommend
Excellent service. Came on time, carried out more work than anticipated, finished on time. No problems. Highly recommended & reliable.
Keith, Leicestershire
Posted on 29/07/2020
, work completed 21/07/2020
Recommended
Fantastic service
Chris came out to service our boiler and he was brilliant. He was on time, friendly, very knowledgeable and extremely respectful of our home. He was very thorough and spent a lot more time on it than was quoted for as it needed cleaning (it hadn’t been serviced in a few years). Even though it was clearly a bigger job than initially quoted, Chris refused to take any extra payment. I will definitely be using Meridian Heating again and have recommended them to my friends and family.
Customer in Nottinghamshire
Posted on 01/07/2020
, work completed 04/06/2020
Recommended
Brilliant job
Chris turned up on time and completed a super job on a sink (kitchen), complete tap needed replacing. He sourced a quality replacement (5yr guarantee) and we are happy with his quality work.
Brian, Leicestershire
Posted on 12/06/2020
, work completed 02/06/2020
Recommended
Professional.
Great job, well explained, courteous and well-mannered.
Vivien, Leicestershire
Posted on 12/02/2020
, work completed 12/02/2020
Recommended
My review
Chris was very proficient with his work. He came in, knew exactly what to do and with my wife being a clean freak, he already came equipped with a lay down to ensure everything stayed clean.
Mohammed, Leicestershire
Posted on 31/01/2020
, work completed 31/01/2020
Recommended
Easy and pleasant service
Was given Meridian heating as a recommendation and was not disappointed. Chris was friendly polite and time efficient, and undertook our annual service with no disruption. Would highly recommend and will be calling back next year with no hesitation.
Customer in Leicestershire
Posted on 14/10/2019
, work completed 14/10/2019
Recommended
Prompt and professional
Cris worked quickly and efficiently leaving everything clean & tidy. I can certainly recommend them.
Mary, Leicestershire
Posted on 25/09/2019
, work completed 25/09/2019
Recommended
Regular boiler service
We have been using Meridian for a number of years for servicing our boiler and any problems with the heating. Chris provides great customer service and is very professional, friendly and reliable and where needed has provided good advice. We would highly recommend Meridian.
Customer in Leicestershire
Posted on 16/09/2019
, work completed 16/09/2019
Recommended
Excellent job.
We have called on Chris on several occasions to fix faults in our condensing boiler and now ask him to do annual maintenance. He is punctual, polite, reliable and efficient - and very experienced. All one could hope for!
Richard, Leicestershire
Posted on 16/09/2019
, work completed 16/09/2019
Recommended
Professional service
We needed a new boiler and radiators as well as fitting of a gas cooker. The attention to detail where the pipework was concerned was impressive. It was neatly done and in a manner where the pipework took up as little room as possible. Even the Electricians that came after for other works were impressed! Chris clearly remembers that it is peoples homes that he is working in not an industrial site and the level of attention to detail he is capable of, I have never seen nor experienced from another tradesman. I added further jobs as the week progressed and when he was asked if he would be able to help with them, the response was definitely a "can do" attitude and he absolutely did do. I returned home on Friday to find my lovely brand new gas cooker in place and fitted, the boiler on and working, and the lovely new radiators hung on the wall.
Joanne, Leicestershire
Posted on 24/08/2019
, work completed 23/08/2019
Recommended
Prompt and professional
Quality service. Nice bloke Chris.
Matthew, Leicestershire
Posted on 06/08/2019
, work completed 06/08/2019
Recommended
Recommend them
Good, efficient workers. I would use this company again and recommend them to my friends.
M, Leicestershire
Posted on 06/08/2019
, work completed 06/08/2019
Recommended
Annual Boiler Service
Meridian Heating is a great company and have been using them for the last 4 years to service my boiler. They are very quick with their work and provide great customer service and most importantly they are on time with their work and appointments. They are willing to work around your busy schedule which is an added advantage. Special shout out to Chris who is very approachable and always keep the customers happy and provides the necessary guidance where required. Definitely a company that I would recommend to use.
Jivan
Posted on 05/07/2019
, work completed 05/07/2019
Recommended
Superb work as usual
We've been using Meridian for all of our plumbing needs for several years now, and have always been extremely happy with the speed, friendliness, and efficiency of the service. Highly recommended.
Customer in Leicester
Posted on 13/06/2019
, work completed 13/06/2019
Recommended