Endorsed by Which?

Meridian Windows Doors and Conservatories Limited

4.7

40 Reviews

Opening Hours
Today - 10:00–17:00
  • Monday 10:00–17:00
  • Tuesday 10:00–17:00
  • Wednesday 10:00–17:00
  • Thursday 10:00–17:00
  • Friday 10:00–17:00
  • Saturday 10:00–17:00
  • Sunday 10:00–17:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Meridian Homes is a family run business with over 30 years of experience in providing a wide range of home improvements in the Essex area.

Most of our thousands of customers have been acquired through customer recommendation either from family or friends. We believe this is the finest testament we could receive in respects to our overall customer service and product quality.

So what makes us different from other home improvement companies?

Very importantly we never do the hard sell. You will be provided with a competitive quotation that is without obligation or cost. Most of our customers order on receipt of their written quotation, but if you need time to think things over then there's no pressure to sign a contract.

We want you to be confident that you have made the right decision and will do all we can to provide you with all the information you need to make an informed choice.

What we do

  • Conservatories

    • Conservatory maintenance
    • Conservatory repairs
    • Conservatory glass heat reduction film
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Glaziers

    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Timber windows
    • UPVC Windows
    • Window consultants
  • Doors

    • Bi-fold doors
    • Fire doors
    • French doors
    • Front door
    • Patio doors
    • Timber doors
    • UPVC doors
    • Orangeries
  • More Services

    • orangeries
    • warm roofs
    • canopies
    • verandas

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
40 reviews
Customer Service
4.7
Quality
4.8
Value
4.7
Sort by
Internal doors installation
Customer Service
Quality
Value
Great customer service provided from start to finish. Everyone was very friendly and helpful from the first visit receiving the quote and answering queries on the phone, to the surveyor and the work done by the fitters. I had two internal doors fitted and it’s made a real difference. The quality of work was excellent and the fitters did such a neat and good job. I would highly recommend Meridian.
Customer in Essex Posted on 25/03/2023 , work completed 13/03/2023
Great improvement to our home
Customer Service
Quality
Value
Having a conservatory linking off of our lounge meant our house was seriously cold in the winter. Getting the roof changed on the conservatory has made such an amazing difference to the warmth of our home. The difference has probably been greater than that from getting all our double glazing changed! Meridian also did a good job. They kept the place tidy and were trustworthy when left unattended.
Customer in Hertfordshire Posted on 12/01/2023 , work completed 16/12/2022
Quality workmanship
Customer Service
Quality
Value
Meridian were recommended to us and we couldn’t be happier. Andrew was great helping us to consider what options were available, considering budget etc. The work was excellent, high quality, left clean and tidy every day. Paul and Tony were great, keeping up informed each day of the progress. Plasterer Gary did an amazing job as did Wyl the electrician. We couldn’t be more happy with the results and would not hesitate to recommend Meridian and would certainly use them again.
Clare in Essex Posted on 13/11/2022 , work completed 15/10/2022
New front door
Customer Service
Quality
Value
I am very pleased with my new door, it looks nice and the standard of the fitting is very good The team that carried out the work arrived promptly and the work was completed quickly. They were very courteous and left everything clean and tidy. I would have no hesitation about recommending them to anyone who needs this type of work done.
Customer in Essex Posted on 06/11/2022 , work completed 09/09/2022
The trader replied (on 07/11/2022)
Thank you for your positive feedback and review it is much appreciated. Your door did look very nice, and we are so glad you feel that you could recommend us to others, that means a lot. Kind regards Meridian Homes
Good work
Customer Service
Quality
Value
Meridian installed new windows and doors and fitted a new Guardian Warm Roof on our old conservatory... We were very happy with their approach to the work, showing up on time every day, very polite and helpful. Very professional all round. It has transformed our old conservatory into a much better place and we are very happy with the end result.
Customer in Essex Posted on 18/10/2022 , work completed 19/08/2022
The trader replied (on 20/10/2022)
Thank you for your 5 star review and we are so glad we were professional and that you are enjoying the end product.
Good after sales service
Customer Service
Quality
Value
Old and misted up double glazed units recently replaced by Meridian who had originally installed the units in my house more than 20 years ago (before I was the owner). Other replacement unit companies were not interested in the work, due to the units being on the third floor of a town house.
Customer in Essex Posted on 15/01/2021 , work completed 13/01/2021
The trader replied (on 20/10/2022)
Thank you for your positive feedback. As a trusted trader we are happy to take on projects both large and small to provide a high level of service irrespective of the amount work involved.
An excellent job - Thank you
Customer Service
Quality
Value
Meridian replaced the polycarbonate roof of our conservatory with a Heatguard warm roof. We were impressed by the work and professionalism of all members of the firm who were involved with the project. In recent hot weather we have already noticed a significant benefit from our solid, insulated roof, which should now provide us with a comfortable and attractive environment for all year round use. Our entire experience was of a firm which really cares for its customers, and which will readily go the extra mile to ensure that they are happy with the work which is done.
Customer in Essex Posted on 13/09/2020 , work completed 04/08/2020
The trader replied (on 20/10/2022)
We are glad you are enjoying your new Heatguard roof. We are so pleased that you appreciated us going the extra mile, thank you for those kind comments.
Conservatory windows porch
Customer Service
Quality
Value
Excellent company. All work first class and easy to access for any questions. I would certainly recommend this company.
Customer in Essex Posted on 11/02/2020 , work completed 10/02/2020
Really happy!
Customer Service
Quality
Value
We have used Meridian for 2 major projects this year. The first was for a new warm roof conservatory in the summer and last month we used them again to fit new windows and a front door. We have been delighted with all their work and customer service from the point of booking right through to the completion of the work and aftercare. We found the fitters for both jobs very friendly and professional. We highly recommended them to anyone looking for new doors, windows and conservatories.
Customer in Essex Posted on 03/12/2019 , work completed 11/11/2019
The trader replied (on 20/10/2022)
Thank you for your valued recommendation. We are so glad you are enjoying your new warm roof and other works recently completed. Thank you for your positive feedback!
Leaking and unfinished canopy
Customer Service
Quality
Value
The survey was carried out with the option to have the decorative arches for the canopy.The installation date was confirmed but no one actually showed up. The installers proceeded to fit the canopy (was not happy for the fixtures to lay on a weathered piece of wood). Don't know if the surveyor would suggest this permanent structure be fitted onto a very tired piece of wood or the fitters not caring about the longevity of their work! The price changed as a result. Contacted the office to let them know the canopy was leaking, as well as requesting that the rest of the arches be installed as there was 4 already installed but looks odd as there should be 8 in total. Spoke with several members of staff regarding the arches, was not told that they were out of stock until the installers came to complete the job. Emailed the office asking requesting a follow up on this job but its almost 3 week with no response.
Customer in Greater London Posted on 04/11/2019 , work completed 15/10/2019
The trader replied (on 22/11/2019)
Thank you for taking the time to send us your feedback, we always appreciate hearing what our customers think about our service so we can potentially make improvements in the future. We are however very disappointed that you have left negative comments as when we completed the canopy installation you were very complimentary about the work we had completed for you and commended our fitting team. The leaking that you mentioned was from an existing roof that our canopy was being attached to. We did not install this roof and we worked and cooperated fully with your 3rd party roofing company to get around the problem, even though it affected the installation of the canopy that we were supplying. In respects to the gallows brackets, we installed what was ordered on your original contract. Unfortunately the supply of these brackets is outside our control but we do apologise for any inconvenience caused by our supplier being out of stock. We believe that all works have now been completed to your satisfaction but please do not hesitate to get in touch if we can be of any further assistance. Kind regards, Meridian Homes
Window replacement
Customer Service
Quality
Value
New windows, they look good, minimal fuss and an easy process.
JF Posted on 22/10/2019 , work completed 22/10/2019
Replacement of backdoor
Customer Service
Quality
Value
As with all work that I have had done by this firm I am very pleased with their workmanship. They arrived promptly and worked quietly without mess or disruption. When completed, swept up what little mess they had made, explained the new locking system,checked that I was satisfied and departed . The job took little more than 2 hours
Ann in Essex Posted on 20/09/2019 , work completed 17/09/2019
The trader replied (on 22/11/2019)
Thank you for your 5 star feedback, we are so pleased that you are happy with your new door. If we can be of any assistance in the future please let us know. Warm regards, Meridian Homes
Prompt & professional
Customer Service
Quality
Value
Existing windows replaced to front of house, cladding to overhang at front of house. The workmen were pleasant no problems at all. Very pleased and satisfied with the final result. Would certainly use them again. Financial settlement and follow up visit all ok.
Beryl, Essex Posted on 09/07/2019 , work completed 09/07/2019
The trader replied (on 22/11/2019)
Thank you Beryl for your glowing feedback! We are so pleased that our workman were pleasant, we do work very hard to try and exceed expectations with the overall customer experience we offer. We are here if we can be of any assistance at any time in the future. Warm regards, Meridian Homes
Bad trader
Had an agreement for them to: Replace wooden door with PVC; Replace wooden wooden panel above that door with window; Replace roof wooden part; Replace felted roof with epdm; Work was supposed to happen on the 20th after them cancelling many times, the agreement has measurements taken which are clear and signed. I have given a deposit. The day before they speaking in not knowing the height, but you wrote it down dear. So now just want deposit back.
Customer in Essex Posted on 19/06/2019 (Reviewer did not use service)
The trader replied (on 21/06/2019)
We are very disappointed that you have posted such a negative report about our company. In dealing with your order we have always aimed to adhere to the Which? code of conduct and to deal with you in a professional manner. This is reflected by the many positive comments that we receive from the vast majority of our customers. We are happy to return your deposit as requested and wish you the very best in finding an alternative supplier to carry out your works. Kind regards, Meridian Homes
My review
Customer Service
Quality
Value
Excellent professional service.
David, Essex Posted on 17/01/2019 , work completed 17/01/2019
The trader replied (on 21/06/2019)
Thank you David for your 5 star reviews, much appreciated. Kind regards, Meridian Homes
Very good, very professional.
Customer Service
Quality
Value
Due to the land and the planning needed, they worked hard and very professional to give us the job we were more than happy with, a job well done. You should see the work.
John, Essex Posted on 21/09/2018 , work completed 21/09/2018
The trader replied (on 07/11/2018)
Thank you John for your positive feedback. We also were very pleased with the finished result. Kind regards, Meridian Homes
25 years of using Meridian
Customer Service
Quality
Value
We first had a hardwood conservatory with a polycarbonate roof built by Meridian some 25 years ago. Subsequently, we have had the roof replaced with modern self-cleaning K-glass- again by Meridian. They also replaced the Georgian wired glass roof of our breakfast room. Upstairs we've had two large and heavy hardwood double windows replaced by them. In the last few days we've had Graham, the surveyor, in to look at replacing a 40 year old fully glazed door. As all their previous work has been first-class we are fully confident that the current job will be competently completed. In summary, Graham and the men carrying out the work have been excellent.
A very satisfied customer Posted on 01/09/2018 , work completed 01/09/2018
The trader replied (on 31/12/2018)
Thank you for such a great review it is much appreciated. Its nice to know that after nearly 30 years we are still being of service to you. I will pass on your kind words to our fitting teams. Kind regards, Meridian Homes
A very good job
Customer Service
Quality
Value
Meridian did a very good job and they were very efficient. I've seen their leaflets and vans around and they offered us the best quote out of all the companies we tried.
Jamie, . Posted on 12/07/2018 , work completed 12/07/2018
The trader replied (on 15/08/2018)
Thank you for your feedback and we are so pleased that we provided you with a competitive quotation. Kind regards, Meridian
Happy Customer
Customer Service
Quality
Value
We had a new front door fitted (but previously they had fitted all of our double glazing and moved some windows/doors when we had an extension - in addition they also recently did our facias and soffits).
SAAUSTIN Posted on 01/07/2018 , work completed 01/07/2018
The trader replied (on 24/09/2018)
Thank you for your positive review as a returning customer. We do appreciate your customer loyalty and will continue to offer the back-up service that you deserve. Kind regards, Meridian
Use a local company, for good value
Customer Service
Quality
Value
Last year I had a new front door from Meridian, so I went them again when I needed some double glazing panels replaced this year, along with new handles. The work was completed on time and at a price I was happy with
Happy customer, Ingatestone Posted on 21/06/2018 , work completed 21/06/2018
The trader replied (on 24/09/2018)
Thank you for your repeat business. We are so pleased that you felt that we were good value for money and completed all works to a high standard. Kind regards, Meridian
Another great job from Meridian
Customer Service
Quality
Value
We have had 2 conservatories built for us by Meridian and have been very pleased with both. This time in addition to the conservatory we also had new windows fitted by Graham and his team. We have found Graham to be a cheerful and pleasant contractor who is always keen to ensure that he does not leave a job incomplete. We can firmly recommend him and his company
Janner, Which Reviewer Posted on 20/06/2018 , work completed 20/06/2018
The trader replied (on 07/11/2018)
Thank you for your excellent feedback. We will let Graham know that you found him so cheerful!! We look forward to being of service again in the future. Kind regards, Meridian Homes
Very pleased
Customer Service
Quality
Value
I had a Conservatory built was very happy with Meridian from the design stage through to the completion. The workers were all very professional and helpful the work was 1st class and there was no waiting around for the next trades. I would highly recommend this company.
A Drury, . Posted on 03/05/2018 , work completed 03/05/2018
The trader replied (on 15/08/2018)
Thank you for your kind words. Your conservatory did look very nice and we appreciate your comments on our professionalism and that you would recommend us. Kind regards, Meridian
A good honest supplier its quality products
Customer Service
Quality
Value
Had lean to roof of existing conservatory replaced with solid roof, all windows replaced. Two skylights put into new roof. New guttering and existing double French doors moved to another room resulting in the kitchen and conservatory becoming one. The two man team were very good. The workmanship was excellent and they made several suggestions which enhanced the finished work. Always tidied up and took away debris.
Roy, . Posted on 15/04/2018 , work completed 15/04/2018
The trader replied (on 15/08/2018)
It's so nice when our customers leave comments like this, thank you. We try to be make sure that we always keep the site clean and tidy whilst work is taking place. Your warm roof will give you many years of service and we look forward to be of assistance in the future. Kind regards, Meridian
Great job and very pleased with our conservatory
Customer Service
Quality
Value
Excellent work by the Meridian team. They took there time and tidied up afterwards. Very happy with the overall quality of the end product. Would use again.
Mr Davies Posted on 01/04/2018 , work completed 01/04/2018
The trader replied (on 24/09/2018)
Thank you Mr Davies for your kind words. We look forward to being of service to you in the future. Kind regards, Meridian
28 Sash Windows
Customer Service
Quality
Value
Great windows at a great price!
RobJ, . Posted on 15/01/2018 , work completed 15/01/2018
The trader replied (on 15/08/2018)
Thanks Rob for your feedback. You have a beautiful home and the 28 vertical sliders in white woodgrain look superb. Thank you for your feedback. Kind regards, Meridian
Very helpful
Customer Service
Quality
Value
Replaced front porch door and windows. The door was too large for the area and Meridian removed the door from centre to the side and took it all forward an inch, now it works perfectly and enhances our entrance. Very helpful.
Gillian, Essex Posted on 07/12/2017 , work completed 07/12/2017
The trader replied (on 31/12/2018)
Dear Gillian, we really appreciate you taking the time to post such a lovely review. So pleased that we have been helpful and completed the work to you satisfaction. Kind regards, Meridian Homes
My conservatory experience
Customer Service
Quality
Value
Conservatory. Excellent experience. All trades were first class. Work finished on time.
Margo Posted on 30/11/2017 , work completed 30/11/2017
Conservatory doors
Customer Service
Quality
Value
New conservatory doors. Very happy with work carried out and no problems since.
Which? Trusted Traders Consumer Posted on 26/10/2017 , work completed 26/10/2017
The trader replied (on 31/12/2018)
Thanks for a great review. We look forward to being of service again on the future. Kind regards, Meridian Homes
Very good service
Customer Service
Quality
Value
Originally supplied conservatory and windows and then years later replaced some blown units for us
John maldon, Which Reviewer Posted on 30/09/2017 , work completed 30/09/2017
The trader replied (on 07/11/2018)
We pride ourselves on our after sales service. We're so pleased that we could be of assistance with the blown sealed units. Kind regards, Meridian Homes
A Reliable, Trustworthy, Family Business for Windows, Doors and Conservatories
Customer Service
Quality
Value
Since 2011, at different times, we have always dealt with the same sales person, had his number stored in our phones and we have had every single window replaced in our home, two patio doors, the street door and the last project to be completed was a conservatory built. Meridian are a family business, you agree a price for the job without all the haggling you experience with other such companies, the installers are a friendly and trustworthy bunch of guys and you know if there are any issues at a later date with sticking doors or a broken catch on a window, which can happen, they are only a phone call away and return to fix it without any question. Would always recommend them.
Perry Posted on 24/04/2017 , work completed 24/04/2017
The trader replied (on 21/06/2019)
Thank you Perry for your feedback. When we here words like Reliable and Trustworthy it is really appreciated as we do try very hard to carry out high quality installations for all our customers. Kind regards, Meridian Homes
Very good workmanship and excellent price
Customer Service
Quality
Value
We had windows and a door fitted. Very good price and excellent quality of workmanship and products.
Peter Manual, Which Reviewer Posted on 01/01/2017 , work completed 01/01/2017
The trader replied (on 07/11/2018)
Thank you Peter. Your windows and doors did look very nice and we look forward to recladding your home with Cedral mineral board in the new year. Kind regards, Meridian Homes
Very pleased with Meridian
Customer Service
Quality
Value
I had a new roof and I feel very pleased with the work and the workmen who did the work
Which? Trusted Traders Consumer Posted on 12/12/2016 , work completed 12/12/2016
The trader replied (on 31/12/2018)
Thank you for your five star review. We appreciate your feedback, Kind regards, Meridian Homes
New roof
Customer Service
Quality
Value
Meridian fitted a new glass roof on our conservatory to replace the polycarbonate roof. The new roof is absolutely brilliant and there have been no problems at all it is 2 years since it was fitted. The guys who came to fit the roof were excellent with great attention to detail.
CLC, Which Reviewer Posted on 01/11/2016 , work completed 01/11/2016
The trader replied (on 07/11/2018)
We're so pleased you are happy with your conservatory refurbishment. A new glass roof does certainly make a huge difference on a older conservatory. Kind regards, Meridian Homes
Double glazed windows
Customer Service
Quality
Value
Full double glazed windows fitted throughout the whole house
Maurice, Which Reviewer Posted on 01/10/2016 , work completed 01/10/2016
The trader replied (on 07/11/2018)
Thank you for your 5 star rating across the board, we really appreciate it. Kind regards, Meridian Homes
Best there is
Customer Service
Quality
Value
All windows front door and French doors
Alfalfa Posted on 03/03/2016 , work completed 03/03/2016
The trader replied (on 31/12/2018)
What a lovely thing to say - the best there is! And 5 stars as well. Thank you for your valued feedback. Kind regards Meridian Homes
Poor aftercare
Customer Service
Quality
Value
Defects. Failure of components. Poor aftercare
Les. Maldon Posted on 16/02/2015 , work completed 16/02/2015
The trader replied (on 31/12/2018)
Thank you for your honest feedback, we really appreciate you taking the time to post it. It's disappointing on the rare occasion when we hear that a customer is disappointed with the level of service that is provided. If you would like to get in contact with us we will do our very best to rectify any defects that you may have. Please email info@meridianhomes.co.uk and we will be in contact. Kind regards, Meridian Homes
Meridian conservatory replacement
Customer Service
Quality
Value
After recommendation from a neighbour I invited Meridian to do a survey advise options and ultimately fit a new lean-to conservatory at the rear of my cottage. Advice given was honest and thorough cost was vey reasonable. The work took approximately 3 days - with no fuss or complications. The fitters were polite and did a good job.
Which? Trusted Traders Consumer Posted on 25/09/2014 , work completed 25/09/2014
The trader replied (on 20/11/2018)
Thank you for you excellent feedback and 5 star rating which is most appreciated. We are so glad the work was carried out quickly and to your satisfaction. Kind regards, Meridian Homes
Satisfied client
Customer Service
Quality
Value
Windows throughout the property and Porch. previously had installed Patio windows and doors.
BWN, Which Reviewer Posted on 20/06/2012 , work completed 20/06/2012
The trader replied (on 07/11/2018)
Thank you for our 5 star feedback and for your customer loyalty. Kind regards, Meridian Homes
Meridian experience
Customer Service
Quality
Value
We have had Windows and an outside door fitted by Meridian over the years. Good experience with company and few problems quickly sorted.
CharlesW Posted on 13/01/2012 , work completed 13/01/2012
The trader replied (on 24/09/2018)
We find in business that things sometimes do not go as planned, the important thing is to rectify problems quickly and try not to encounter the same problems again. Really pleased that you were happy with the work carried out. Kind regards, Meridian
Great workmanship, great company.
Customer Service
Quality
Value
All the work men were always happy, laughing and joking. Worked well in the cold weather. I found everyone in the company, from workers to management to be very friendly and understanding. Work was completed on time to a high standard. I would recommend and I would use them again.
Jane Wilkins Posted on 01/01/2011 , work completed 01/01/2011
The trader replied (on 24/09/2018)
Thank you Jane for such a positive review. It was nice to see that you appreciate the jovial nature of our workers. After a cup of coffee and a biscuit they tend to become very happy workers indeed! So pleased that we completed work to a high standard and that you would recommend us to others. Kind regards, Meridian
Conservatory
Customer Service
Quality
Value
Conservatory. Very good experience
Wedgie01, Which Reviewer Posted on 18/08/2006 , work completed 18/08/2006
The trader replied (on 07/11/2018)
Thank you for your 5 star rating across the board, we're so pleased you had a good overall experience. Kind regards, Meridian Homes