New fan in bathroom
My extractor fan in the bathroom stopped working and as I had used Metro Eco previously for electrical work , I got in touch with them. The work was done promptly and a new fan installed. I am completely satisfied with this work and wouldn’t hesitate to contact them if I needed any further work doing. A satisfied customer.
Customer in West Yorkshire
Posted on 27/11/2023
, work completed 27/11/2023
Recommended
This Old House
We've been Metro Group Services customers for the last 40 years, what with one thing and another. The house is old (1910), and jobs come up from time to time. Metro is our go-to firm. Always pleasant, always punctual knowledgeable and quick. The jobs they do are done, no problem, and to a high standard.
Customer in West Yorkshire
Posted on 03/11/2023
, work completed 03/11/2023
Recommended
Great and efficient service
Installed a new gas main following initial visit to diagnose the problem and solution. Very quick installation to a high standard. Cleaned up after themselves and worked late to complete the same day. Would use again and highly recommended. Thank you, top job.
Customer in West Yorkshire
Posted on 10/10/2023
, work completed 07/10/2023
Recommended
Plumbing Repair
I have use Metro Eco previously for boiler servicing. On this occasion I had a leak from under a kitchen sink tap. Although not urgent they attended within an hour and competently repaired it. The charge was within the price quoted for call out and 1 hour's work.
Customer in West Yorkshire
Posted on 22/08/2023
, work completed 21/08/2023
Recommended
Diligent eco-services
Metro Eco provided a very accessible, friendly and highly competent service from initial contact, including ongoing advice and answering of queries and coordination with other companies (Huddersfield Plate Glass) and flexibility of arrangement. I chose the company because of their environmental credentials (recommended by Green Building Store) and they responded to questions on an environmental score as well as a cost and practicality front. The actual work was done extremely well, efficiently and in a manner sensitive to owner and neighbours including clearing up. The members of staff who did the assessment and carried out the work were very good at explaining each stage of the process in a helpful and understandable way. Thank you!
Customer in West Yorkshire
Posted on 13/02/2023
, work completed 13/02/2023
Recommended
Boiler service
Emailed in advance to remind me service needed to be done for warranty purposes. Provided a price list for services on offer. Time allocated which suited me. Arrived on time and completed service plus a small repair that needed doing at no extra cost. Cleaned up before leaving. They are a repairer on the Age UK approved list.
Michael in West Yorkshire
Posted on 09/02/2023
, work completed 08/02/2023
Recommended
regular service, no sweat.
Chris called before showing up. Curteous and on time. Explained his work and advised on frost prevention to the condensation out let. cracked on and sorted the paper work along with the service. Invoice arrived promptly.
Customer in West Yorkshire
Posted on 12/01/2023
, work completed 11/01/2023
Recommended
Boiler service
Good communications systems arranged the boiler at a convenient time for us. The work was done effectively and efficiently. The professional was polite, pleasant and helpful. We will definitely use their service again
Customer in West Yorkshire
Posted on 19/12/2022
, work completed 16/12/2022
Recommended
New boiler
Tom came to see the job and quoted all with 30 mins, fitted 48 hrs later, not a penny more than quoted, great guys fitted it too, clean and tidy
Customer in West Yorkshire
Posted on 14/11/2022
, work completed 11/11/2022
Recommended
Stepped upto the plate in style
I called Metro Eco as they were local, well rated and on the Which Trusted trader list. I wasn't disappointed. I'd arranged a survey to see about getting a new combi boiler for the Monday. The night before, our old boiler gave up the ghost and we had nothing. No heat or water, nothing. Their representative, Tom, arrived on time only to be told we now needed a new boiler and explained why. He went through the options, sorted out what model was best and said to give him a couple of hours to see what he could do. 2 hours later, he rang back and said they could come tomorrow at around 8-30am.That alone was worthy of mention, but life always throws a spanner in the works. The following morning they rang at 8-15 to say a member of staff had rung in sick and they were having to rearrange their workload and it would now be between 10-30 and 12. These things happen and I was concerned it would make it unlikely that the new boiler could still be fitted in one day. They arrived at 10-25 and didn't leave until 18-45 making sure everything was done and all completed. Really. How can you fault that? The 2 guys were at it constantly, without a moan or grumble despite their late finish,which wasn't their fault after all. Everything about the job was dealt with politely, articulately and above all with a sense of wanting to help. I won't go anywhere else now. You find someone you feel you can trust, you keep hold of them. I heartily and unhesitatingly recommend them.
David in West Yorkshire
Posted on 23/10/2022
, work completed 04/10/2022
Recommended
Trouble Free Annual Boiler Service
The reminder for our Annual Service arrived and an appointment was made for Metro Group Services Ltd to provide a Deluxe Boiler and System Service. Chris arrived on time and completed the task without fuss or interruption. Cleaning the Magnetic Filter and flushing through along with the other checks will hopefully ensure that we remain warm and have hot water through the months ahead. We bought our repair boiler a couple of years ago from Metro and we are satisfied with the product, aftercare and Customer Service. Recommended.
Customer in West Yorkshire
Posted on 20/10/2022
, work completed 20/10/2022
Recommended
Excellent, speedy work repairing a leaking water mains fixture
A water mains fitting had come loose in my house. Metro Eco were the only company that had availability to fix my emergency job the next day, all other companies I rang had no availability for the next month. I would say that the price was a little high, but for the quality and speed of the work in an emergency situation, my experience has been second to none.
Customer in West Yorkshire
Posted on 29/09/2022
, work completed 29/09/2022
Recommended
Excellent job
I can not recommend Metro Eco enough. I bought a house which had a very old boiler, radiators without valves etc. I was clearly told what needs to be done to upgrade to condensing boiler. Two plumbers worked exceptionally hard and despite of some struggles of the house old system their knowledge how to overcome it was incredible. The quote was reasonable and now I have a fantastic boiler. Thank you!
Customer in West Yorkshire
Posted on 07/09/2022
, work completed 02/09/2022
Recommended
Gas Boiler and underfloor heating annual service
Received a reminder that my annual service was due so I did not forget. A phone call easily arranged the appointment. Follow up email to confirm. Fixed service price agreed. The engineer arrived at the time scheduled, was very efficient and explained to me what he was checking. Completed the service within an hour, sorted out paperwork and left everything tidy having tested the operation of the system. So an excellent hassle-free appointment and great service from Metro Eco and engineer Chris.
Customer in York
Posted on 02/09/2022
, work completed 01/09/2022
Recommended
Brilliant!
I had a complex electrical fault and Mark showed sheer determination to fix it. He didn't let it defeat him, he persevered until he resolved it. He put up with me getting in the way and trying to offer my opinion! Tidy work, excellent customer service. I was charged what I was quoted. Very happy customer.
Customer in West Yorkshire
Posted on 28/07/2022
, work completed 28/07/2022
Recommended
Very professional in a complex situation and all done on time and to cost
Situation a C/H boiler to renew but remove from a central cupboard in the apartment above electrical fuse boxes etc. and the complex flue arrangement to a bedroom outside wall and within a wardrobe. So involving gas engineers, electricians and joiners. One big problem on the wardrobe for the joinery firm solved by Metrogroup reciting the completed boiler 150mm to one side all at no extra cost. Metrogroup had been recommended to us and we would not hesitate to recommend them to anyone. They are friendly helpful and everything clean and tidy when completed.
Carl in West Yorkshire
Posted on 17/07/2022
, work completed 10/05/2022
Recommended
Highly efficient
Our boiler decided to pack in, we were recommended by a relative to use metro eco, we contacted them and a man came round to review the situation, eg the strength of boiler needed to cope with our needs. He gave us a quote for the total amount, we accepted the quote which was a lot cheaper than we expected. They came to fit the new boiler when they said and left no mess whatsoever. The new boiler is brilliant, no more warning others to not use water whilst I'm taking a shower. Overall a highly efficient company which I would recommend to anyone.
Michael in West Yorkshire
Posted on 15/07/2022
, work completed 06/07/2022
Recommended
Quick and Great Work
I needed a shower pull switch to be replaced. Since my first contact with Metro Eco and throughout, they've been very professional and carried out the work in a timely manner. Engineer Billy was very friendly, efficient and thorough, getting the work completed very quickly whilst also checking if there were any other issues or glitches on my power installation. I would wholeheartedly recommend.
Customer in West Yorkshire
Posted on 06/07/2022
, work completed 06/07/2022
Recommended
Electrical Problem Solved
Initially tested our electrical installation as we were experiencing regular tripping of the main rcd. They were very thorough, explaining the issues and results as they went through the work. As a result of the tests, they came back (rearranging their work schedule to accommodate us) and replaced the rcd with an rcb, again keeping us in the loop throughout. This element was carried out quickly with minimal disruption to power supply. Wouldn't hesitate to use them again which is the best recommendation we can give.
Customer in West Yorkshire
Posted on 30/06/2022
, work completed 28/06/2022
Recommended
Boiler installation
Arrived on time worked to skedule cleaned up after themselves carpets protected good communication very polite and worked. Hard both days builder came and did good job. Of brick work highly satisfied with this company and would recommend to any one needing a new boiler
Customer in West Yorkshire
Posted on 18/06/2022
, work completed 15/06/2022
Recommended
Professional and excellent service
Due to a major water leak I had to get my electrics checked. Typed in a request on metro eco website and not long after Mark contacted me and got me booked in. Billy arrived early that morning introduced himself explained what he needed to do. Before walking around he asked if he needed to remove his shoes, he was so well mannered. He explained why he was doing certain checks and was very helpful answering my questions. Mark arrived later on made sure all was well, he was even kind enough to change one of the lights on my fan extractor, which he wasn’t required to do. They were both thorough in their checks of the smoke alarms, lights, sockets, EV charger, Billy even managed to reset my house alarm. Mark made his recommendations and sent a remedial quote that evening. They offered a professional service, friendly upstanding guys. They left me with such a peace of mind.
Customer in West Yorkshire
Posted on 29/05/2022
, work completed 27/05/2022
Recommended
Excellent service.
I have used Metro for a number of years and always been happy with their work. On this occasion Billy introduced himself at the outset, offering to remove his boots before entering the property. He sorted out the electrical issues in a quick and efficient manner. He was a very professional and pleasant chap. His work was spot on. Highly recommended.
Stuart in West Yorkshire
Posted on 20/04/2022
, work completed 19/04/2022
Recommended
Seeing things in a new light.
I have been a member of Which? for many years but never tried a Trusted Trader before. If they are all as good as Metro Group Services Ltd, I'll be back for more. Advice on fitting an efficient floodlight above our front door was clear and helpful. The job was carried out by a cheerful young electrician within days of placing the order, and at exactly the time expected. Communications with MGS were friendly and business like and the final invoice was very reasonable.
Customer in West Yorkshire
Posted on 06/04/2022
, work completed 06/04/2022
Recommended
Excellent service.
Booked metro for a boiler service for the second year. Engineer arrived on time and was friendly. Completed service within about forty five minutes. All well. Would recommend.
Michael in West Yorkshire
Posted on 06/04/2022
, work completed 06/04/2022
Recommended
Disorganised and confusing pricing
I was looking at getting 2 EV chargers installed, one at my house and one at my mums a couple of miles away. Metro Eco had lots of good reviews so I chose them. They needed info on both properties which was uploaded through a rather detailed online form which wanted measurements and descriptions and photos. The job needed to be done before the end of March to qualify for a government grant of £350. I gave the details and got a quote through for each address. They added the grant amount onto the bill rather than taking it off!. With VAT they were asking me to commit to paying them over £1500 in a legally binding contract. I asked them to resend the invoice taking off the grant rather than adding it on and they sent the same invoice with it added on. The car charger itself is for sale online for £560 at one retailer so they are making some profit on that. This company though are adding £1000 onto that for fitting and cable. The only reason I went with them was to get the government grant. I won't be getting my second charger fitted by them.
Customer in South Yorkshire
Posted on 31/03/2022
, work completed 29/03/2022
Great
Great service, completed the job quickly and fast and cleaned up as they went along. Friendly guys.
Customer in West Yorkshire
Posted on 24/03/2022
, work completed 23/03/2022
Recommended
Little on the pricey side but very good
I needed a job doing quickly but it wasn’t necessarily an emergency. I’d seen Metro’s vans around so gave them a call. They said someone could be round in an hour. I had to pay the call out fee of £125 up front but once that was done someone was there within the hour and did the job in fifteen minutes. The fee was only for an hour and felt a bit pricey and maybe that’s the going rate nowadays but (touch wood) it was a job well done.
Customer in West Yorkshire
Posted on 22/03/2022
, work completed 21/03/2022
Recommended
Super smooth EV charger installation
From initial contact to completion of the job, Metro Eco were responsive and helpful and the work has been carried out in a way that suits how we wanted to use the charger. Very happy with everything and would highly recommend.
Stacia in West Yorkshire
Posted on 18/03/2022
, work completed 15/03/2022
Recommended
Replacement of electric shower unit and shower pull switch on ceiling
When my shower stopped working, my friend recommended metro eco as she was impressed with them when they did some work for her. I read their reviews which were excellent on their website and also saw they were Which recommended. I rang them and received excellent customer care. I was given a quote and an appointment for the following day. The shower switch unit was replaced at the time arranged and two days later a new shower was fitted. I was really pleased that metro eco could provide both an electrician and a plumber. Both arrived on time and were knowledgeable about what was required. They were polite , friendly and got on with the job. Payment was quick and easy. I am so glad to have found a local company who turn up when they say they will and do a professional job. Will definitely ring them in the future for electrical/plumbing issues.
Carol in West Yorkshire
Posted on 03/03/2022
, work completed 02/03/2022
Recommended
Above and beyond
Mark at Metro has been amazing helping us get an EICR completed on a house we are buying. He went above and beyond to help fit us in so it didn’t hold the house sale up too. We received email confirmation and reminder too. His colleague John carried out the work and was also great to deal with. Definitely recommend and will use again.
Customer in West Yorkshire
Posted on 16/02/2022
, work completed 16/02/2022
Recommended
Metro
They always keep to the arranged appointment. The staff are friendly and professional. The quality of the work is good.
Sandy in West Yorkshire
Posted on 25/01/2022
, work completed 15/01/2022
Recommended
Service
Paul services my boiler. Always pleasant and polite. Was earlier than expected which was an added bonus. Very helpful re information on helping my son to apply for an apprenticeship. Definitely recommend this company.
Julie in West Yorkshire
Posted on 10/01/2022
, work completed 10/01/2022
Recommended
Boiler Service
From point of sale (W-Bosch boiler) to all subsequent transactions Metro have been first class in everything they do. I would not hesitate in recommending there excellent service.
Customer in Greater Manchester
Posted on 08/01/2022
, work completed 06/01/2022
Recommended
* Replacing bathroom radiator
They arrived on time. They were very professional in the way they carried out their work. They were polite, & very tidy workers. I would recommend Metro eco.
Customer in West Yorkshire
Posted on 16/12/2021
, work completed 14/12/2021
Recommended
New K3 Radiator
Metro Eco are the only company we use for plumbing and Gas work. They are always so professional. They take good care of your home, treating it with respect. For example they asked if they had to remove their shoes and put down dust sheets to capture the majority of mess. The two chaps worked very hard to fit and extremely heavy radiator. It didn't go completely smoothly but they worked as a team and got their in the end, resolving any challenges together. It was a ridiculously heavy radiator but they didn't leave until they knew it was fully working and there was no leaks. Super clear and honest quotes, nothing hidden, easy to pay.
Customer in West Yorkshire
Posted on 15/12/2021
, work completed 13/12/2021
Recommended
Metro Group Services Limited
Despite being extremely busy the team managed to fit a visit in, following a triage phone call as the boiler was not working correctly. After a temporary fix so that we had heating the part was ordered and a return date arranged. Work is undertaken as per email correspondence. Very happy with the company, very professional, good support via phone and email.
Customer in West Yorkshire
Posted on 26/11/2021
, work completed 25/11/2021
Recommended
Polite, reliable, reasonable
I contacted Metro Eco by email to book a boiler service. They got back to me quickly with availability, and all communications were fast and very clear. Arrived on time, and the engineer was polite, pleasant, and explained everything to me really clearly at all stages. Service was thorough, and I received the certificate by email the following morning. Would definitely use again and recommend.
Customer in West Yorkshire
Posted on 17/11/2021
, work completed 16/11/2021
Recommended
Standard boiler service
Engineer arrived on time. Was very thorough and seemed very experienced. He was polite and courteous and I was very happy with the service.
Carole in West Yorkshire
Posted on 18/10/2021
, work completed 21/10/2018
Recommended
Quick response, calm and professional
After noticing a gas smell we called the national emergency number. The response was quick and the source of the leak identified but the only thing they do is make everything safe. They cannot fix the problem. I called Metro Eco as they always service our gas appliances. They arranged to come very quickly, clearly juggling other appointments to accommodate us. Paul was calm, knowledgeable and professional, sorting out the problem so that the gas could be turned back on. He advised on the next course of action and we were finally able to relax!
Customer in West Yorkshire
Posted on 18/10/2021
, work completed 18/10/2021
Recommended
Metro Group Services Ltd Car charger instalation.
Installation of a EV charger - OLEV in my garage. This is an outstanding company the whole process from start to finish was slick and professional, their communication skills were superb. The estimate, timelines and updates were also punctual and detailed. The installation was on schedule and Jon who fitted the charger went through the process and keep me informed of the technical details etc. I cannot recommend this company too highly.
Customer in West Yorkshire
Posted on 02/10/2021
, work completed 01/10/2021
Recommended
Domestic underfloor heating system.
We replaced our local heating engineers with the Metro Group. We realized that we needed to employ a company with greater in-depth knowledge and competence to deal with the continuing servicing and well being of our Velta under floor heating system. Metro have now been maintaining our heating system and gas boilers for some three years. We find them extremely professional and easy to deal with. We now have full confidence that we are being correctly looked after.
Mr. Anderson in West Yorkshire
Posted on 21/09/2021
, work completed 20/09/2021
Recommended
Satisfied customer
Very polite engineer. Serviced my central heating boiler as requested. Answered my questions knowledgeably and assured me everything was alright. Was rather early for appointment but waited the 15 minutes until he could access the boiler.
Doris in West Yorkshire
Posted on 08/09/2021
, work completed 07/09/2021
Recommended
Prompt response
I had metro eco recommended by a friend so I thought I would give them a try, I had also seen the vans out and about locally. Although they were very busy when I phoned a polite gentleman phoned me back within an hour. I explained the problem I was having with my boiler, he understood the issue and said that due to a late cancellation the engineer could be with me within the hour. I was not expecting such a quick response, and sure enough, they arrived within half an hour of his call. Although I was disappointed that they did not have the part on the van, and had to break off to get it, they were soon back and had the job completed within the hour. Very pleasant, polite and efficient, although I considered the cost excessive. I would use Metro again, as I consider that they are reliable and trustworthy.
Customer in West Yorkshire
Posted on 01/09/2021
, work completed 01/09/2021
Recommended
Electric pod charger
Time keeping good. Was nice to see a young apprentice learning the trade. Was happy with the outcome of work carried out. Was kept informed with all work been carried out.
Gillian in South Yorkshire
Posted on 01/09/2021
, work completed 26/08/2021
Recommended
Good Service
Always easy to book a service at a day and time to suit me. Kept prices same for last three years. Always on time for their appointment time. Clean and service with a smile.
Customer in West Yorkshire
Posted on 23/08/2021
, work completed 23/08/2021
Recommended
Metro Eco
Had a new boiler fitted today after having no hot water for days. Justin and his colleague Gaz, I believe that was his name, arrived on time and did an absolutely superb job in fitting my new boiler quickly and with professionalism. They left my home clean and tidy and fully explained our new system to our satisfaction prior to leaving. Absolutely delighted with the service provided by Metro eco and would highly recommend.
Gerald in West Yorkshire
Posted on 18/08/2021
, work completed 18/08/2021
Recommended
Friendly, fast and efficient
Metreo Eco installed out Worcester Bosch boiler a year ago, and we were very satisfied with ther work. Today we had the first annual inspection, and it was carried out in their usual efficient manner.
Customer in West Yorkshire
Posted on 05/08/2021
, work completed 05/08/2021
Recommended
Great job, on time, lovely staff and exactly as quoted
Metro Eco had previously done small jobs for me like boiler servicing and fitting a radiator. Always promptly and efficiently. When I moved house I needed a new boiler and full CH system. This was somewhat daunting and other providers had huffed and puffed and told me some parts weren't doable! Most didn't even want to quote! Not so with Metro Eco, Tom arrived to quote when he said he would, reassured me and discussed options with me. He immediately provided a quote, I accepted and a installation date was agreed by return. I had to wait a little while but that's normal at the moment and shows they are in demand. Jordan and Tony arrived on the first day (with some help from others eg Paul - also helpful, especially with leaking toilet). They were polite and friendly, clearly knew what they were doing, explained at every stage and did an excellent job, cleaning up every night and moving all my junk! Tony is an apprentice and it was lovely to see apprenticeships working well, Jordan explained clearly at each stage to Tony about what to do, what he was doing and how important various steps are. I have a fully working system with a lovely boiler and radiators - if you can describe these things as lovely! Highly recommend.
Katherine in West Yorkshire
Posted on 20/07/2021
, work completed 20/07/2021
Recommended
Very prompt 2 lovely polite males, they kept checking with me where I wanted the lights, and gave options when one light wasn’t able to be used.
Very prompt 2 gentlemen, talked to me about what they were doing, kept checking with me as to where I wanted things, checked the options when a previous light couldn’t be used. The whole process I was made aware of from quote to end of process, the legislation was pointed out to me and a wire moved to meet standards, very happy with the service. Would definitely use again. Thank you ☺️
Customer in West Yorkshire
Posted on 14/07/2021
, work completed 02/07/2021
Recommended
Quick and easy
Just the annual service, but the engineer was very professional, very Covid aware and was clean and efficient in doing the job. he just got on with it and was complete quickly with no hassle - great service.
Robb in West Yorkshire
Posted on 02/07/2021
, work completed 01/07/2021
Recommended
Competent and professional electrical services.
Metro Group Eco, we’re friendly, helpful and very competent. I felt I and my property were in safe hands with them. The guys were very supportive and explained what they were doing and why, including providing a clear explanation of faults and solutions for an EICR test. I was was not aware of their fixed price policy on quotes, so I was nicely surprised to find this was actually true, , so no nasty surprises, which allowed me to pay them in full and on time. They have a strapline, on their vehicles, something like “dedicated” to service” and they showcased this excellently. Metro Group were vey professional, from start to finish, communicating clearly by text and email, which provided much reassurance, which I appreciated, especially at a time, when demand for services is high. I would highly recommend these electrical contractors and I will be using them again. Thankyou Metro Group!
Customer in West Yorkshire
Posted on 22/06/2021
, work completed 18/06/2021
Recommended
Quickly done and on time
No mess. Wore a mask and came in the time specified. The price of the service was value for money and he even checked the meter because we thought we could smell gas. Would recommend this company
Dorothy in West Yorkshire
Posted on 14/06/2021
, work completed 14/06/2021
Recommended
Excellent company to deal with!
Metro eco Huddersfield were recommended by a neighbour, who had used them for electrical work, but I had checked out the customer reviews on their website and on Which? before I called them. My new boiler had failed and I had water stains on the kitchen ceiling which pointed to a leak coming from the bathroom above. After calling round to assess the situation, Metro eco sent round a dynamic duo - Paul J and Billy, to tackle the job. It was a bit tricky to get to the source of the leak and involved cutting through the ceiling and taking out a section of leaking pipe in a very small working area. At one stage I thought they'd have to take out my bath or lift my nice bathroom tiles up to get at it (which gave me palpitations!) but Paul stuck at it until he got the job done. This is a man who obviously knows his stuff and isn't going to let anything beat him - for which I am ever so grateful. Both very nice guys, very courteous and professional and thank you for cleaning up nicely after yourselves! Communication/customer service was excellent (from David in the office), quote provided on the day of the assessment and it's so easy to pay once the job is done - either online using the link on the invoice that's emailed or just calling up. Thank you Metro Eco, I will most certainly use your services again.
Jane in West Yorkshire
Posted on 11/06/2021
, work completed 10/06/2021
Recommended
Efficient and friendly service.
I contacted Metro having seen their Which listing. I had a light that was taking a long time to come on and didn't know if there was a fault in the switch or the light fitting. I also wanted someone to check that my smoke alarm was in good working order. Every aspect of their service was excellent. My initial phone call was dealt with by a really helpful and friendly gentleman who took details and then told me how things would be dealt with before answering any queries I might have. I then received an email confirming the appointment and further email reminders just before the service visit which had been arranged. Emails gave me the time of the appointment and the name of the person who would be coming. The electricians turned up on time and again were extremely helpful and friendly. They assessed the situation in respect of the faulty light fitting and smoke alarm and explained the work which needed to be carried out clearly and carried it out once I had given the go-ahead. I liked the fact that they gave me full explanations about what needed to be done. I was also pleased with the way that they left the area they had been working on clean and tidy. Arrangements for settling the account are also very straightforward and I considered that the account submitted was very reasonable for the standard of service given. I can't rate this firm too highly and I wouldn't hesitate to use them again in the future.
Yasmin in West Yorkshire
Posted on 03/06/2021
, work completed 02/06/2021
Recommended
Fabrication to original specifications of a G.W.R. Heritage style lamp head.
Agreed with David the size of this lamp which has been hand crafted. We confirmed a costing for completion and shipping. Great communication and there were no problems only solutions through out the Covid 19 year . Throughout David kept me updated and the end result is a beautiful period lamp adorning out cast iron gas lamp post. Even though our post had a square head we married it to the sturdy round ring of the four legged frog supplied easily. Highly recommended if you are seeking a genuine looking hand fabricated lamp.
John in Somerset
Posted on 22/05/2021
, work completed 28/04/2021
Recommended
EICR Electrical Inspection and Test
The team turned up on time and were polite and well presented. The scope of work was clearly explained. Once completed, I was taken through the results of the test and what my next options were. All questions were fully answered.
Clare in West Yorkshire
Posted on 17/05/2021
, work completed 13/05/2021
Recommended
Pleased of Huddersfield
We contacted Metro to help with a small part of a bigger project, they scheduled the work quite quickly, arrived when they said they would and carried out the work, professionally, competently and competitively. In a specialist contractor, what more could one ask for. Big thanks.
Customer in West Yorkshire
Posted on 14/05/2021
, work completed 13/05/2021
Recommended
Good work in good time
First time we have used Metro Electric and turned out to be a very good choice Robin and Billy were the lads who did the work and we found them to be very pleasant and professional in all their work and would recommend them to anybody.
Customer in West Yorkshire
Posted on 11/05/2021
, work completed 07/05/2021
Recommended
Boiler Service
Fitted the boiler two years ago and just had its second service. The fitting and both services were carried out by the same polite and highly professional person leaving no mess whatsoever. We will certainly continue to use this company.
John in West Yorkshire
Posted on 06/05/2021
, work completed 05/05/2021
Recommended
Superb Service
We had a new boiler fitted by Metro eco and cannot fault the service. They worked extremely hard in a small awkward space and nothing was too much trouble. We would 100% recommend them.
Customer in West Yorkshire
Posted on 25/04/2021
, work completed 09/04/2021
Recommended
Super fast, efficient service
Absolute gem of a company - starting with a super quick response to an online enquiry regarding a new boiler, through a quick but very professional and informative appointment followed by a email quotation for approval on the same evening from Tom to a final smooth and efficient installation of the new boiler and smart controls few days later (Thanks Jordan!). Overall 10/10 customer experience, highly recommended!
Pawel in West Yorkshire
Posted on 22/04/2021
, work completed 08/04/2021
Recommended
Excellent Service
This was an excellent service. Quick helpful with very knowledgeable staff. I would highly recommend this company.
Diane in West Yorkshire
Posted on 09/04/2021
, work completed 08/04/2021
Recommended
Reliable company
Recently had boiler and gas fire work done by this efficient, excellent, and reliable company. Friendly and helpful tradesman, who explained everything (Paul Johnson) . I would certainly recommend Metro eco for any work you need doing.
Customer in West Yorkshire
Posted on 30/03/2021
, work completed 30/03/2021
Recommended
Outstanding work
My home has been rewired by your Company and I was very impressed by the workmanship, the punctuality and consideration of Robin, Billy and Bert. They moved any furniture etc that needed to be put elsewhere while they were carrying out the work. Nothing was too much trouble and they left my home clean and tidy. The best workmen I have ever had in my home. I would not hesitate in recommending this company to my friends.
Customer in West Yorkshire
Posted on 25/03/2021
, work completed 25/03/2021
Recommended
Excellent service
Lovely chap came to service our central heating boiler. He was polite and helpful and did a good job would highly recommend.
Mrs. Jackson in West Yorkshire
Posted on 24/03/2021
, work completed 24/03/2021
Recommended
Metro Radaitors refurbishment
I have used metro for New Boiler -Servicing and now up-dated refurbishment of Radiators. From quotation to workmanship "Top Draw " Fitters very amiable and attentive (Jordan ) & Tom re-Quotations & Customer Service. Would recommend to any one as very efficient & Customer friendly.
Colin in West Yorkshire
Posted on 24/03/2021
, work completed 18/03/2021
Recommended
Boiler Service
Just cannot fault this company in any way, for the last 3 years they have serviced our boiler always came on time and made no mess at all. I would not only recommend, I would highly recommend them. Brilliant service always hard to find these days.
Keith in West Yorkshire
Posted on 22/03/2021
, work completed 22/03/2021
Recommended
Consumer unit change
I had a good feeling from my first meeting with Mark to give me a price for a consumer unit change. He was positive about what could be done, and made some useful suggestions. When the work was carried out, John was respectful to our requirements and worked very hard to achieve a neat and tidy installation. Robin provided help to complete the job on time. Excellent company to deal with, pleased with the job.
Customer in West Yorkshire
Posted on 14/03/2021
, work completed 11/03/2021
Recommended
Professional, friendly staff
Great all round service with reminders for due service of boiler each year. Friendly and helpful with no pressure for what package service to have when booking. Grateful for repeat custom. Friendly and professional when in your home with helpful advice if needed.
Nicol in West Yorkshire
Posted on 03/03/2021
, work completed 03/03/2021
Recommended
Professional Company
This was the 4th annual boiler service. The same engineer has been every year so we have developed a rapport. The service was carried out efficiently and cleanly. The certificate was emailed to me before the engineer left and the invoice was emailed the same afternoon. I like dealing with this professional company and recommend them to friends whenever I can.
Customer in West Yorkshire
Posted on 17/02/2021
, work completed 16/02/2021
Recommended
Boiler service
Had my boiler serviced today. The man came at the agreed time and was wearing his required PPE. He was friendly and completed the job with no mess. Very happy with the service.
Customer in West Yorkshire
Posted on 12/02/2021
, work completed 12/02/2021
Recommended
Really Good Company
Very efficient, polite and prompt.
Joe, Huddersfield
Posted on 11/02/2021
, work completed 08/02/2021
Recommended
High quality work and service at a cost
The following work was carried out: - Fit replacement wired room thermostat controller - Fit replacement extractor fan. - Fit replacement external security light Following completion of this work it was found that an additional security light had failed (but not as a result of the preceding work), so a further job was carried out to replace it, which was treated as a separate job but all costed under the one invoice. The quality of work and materials used, as far as I can tell, were of a high quality. Customer service very good; both technicians I dealt with (Mark and Jon) I found to be professional and friendly, and communication was good. I found out after I had accepted the quote of £114 that the job to replace a single floodlight, which took 30mins, contained a £65.50 "one off" job cost (the floodlight was £49.50) (all incl VAT), which would appear high. So I would engage the Metro Group again only if I had a number of jobs or if the scale of a single job would effectively make that one off fee insignificant against the total.
Customer in West Yorkshire
Posted on 08/02/2021
, work completed 28/01/2021
Recommended
No problems whatsoever
Excellent service. Paul Johnson arrived at the agreed time. Did the boiler service and looked at the faulty radiator. He found the thermostatic valves were working and said he would need to come back to find out why the radiator wasn't getting hot. However after he had left we found the radiator had got hot for the first time in many months so he must have cleared a blockage. Accordingly we will not now require a further visit.
Customer in West Yorkshire
Posted on 22/01/2021
, work completed 20/01/2021
Recommended
New radiators
Paul came yesterday and fitted four new radiators for us. When he visited previously to do another job he noticed some areas of the house didn’t seem warm enough. Since doing this for us the house is warmer now and more comfortable. A very efficient workman and leaves everything clean and tidy. Would definitely recommend this company.
Sheila in West Yorkshire
Posted on 20/01/2021
, work completed 19/01/2021
Recommended
Prompt and efficient boiler service
Annual boiler service was completed promptly and efficiently, with the work undertaken as expected. Many thanks!
Customer in South Yorkshire
Posted on 13/01/2021
, work completed 13/01/2021
Recommended
Reliable and great customer service
Delighted with the service of my boiler and gas fire yesterday. Highly recommend using Metro. I have found them to be extremely helpful and reliable.
Customer in West Yorkshire
Posted on 13/01/2021
, work completed 12/01/2021
Recommended
Annual Boiler Service appointment.
Excellent service. Friendly engineer attended at the appointed time. Very efficient with no fuss and answered all my silly questions. Completed in good time and filled in my service booklet before leaving things neat and tidy. All good - thank you.
Customer in West Yorkshire
Posted on 12/01/2021
, work completed 12/01/2021
Recommended
Efficient, pleasant, knowledgeable personnel and excellent service from start to finish. Always.
First annual boiler service. Reminder sent, date agreed on phone & engineer arrived at agreed time. As always, & like all who have worked here over past 3+ years, pleasant, efficient & willing to answer questions & discuss work & possible follow-up work. Paperwork sent promptly. I can't compliment this company enough: it is efficiently run, all its personnel are open, knowledgeable, pleasant to have in your house and know what they're about. They will discuss the work with you and obviously report back to 'the boss' (Dave Shaw) so he knows what's happening and can answer queries later if possible; this is especially important on a bigger project. Highly recommended.
Susan in West Yorkshire
Posted on 12/01/2021
, work completed 11/01/2021
Recommended
Excellent from call-out to completion
Every aspect of the work went to schedule and budget. The work was carried out to the highest standard by Jordan, who was also extremely efficient, pleasant and probably the tidiest person to have worked at our house in the last 30-years. I wouldn’t hesitate to recommend Metro.
Customer in West Yorkshire
Posted on 10/01/2021
, work completed 09/01/2021
Recommended
Quick work
Great customer service from the office team and electrician. Polite staff and a quick turn around to get outside light replaced.
Customer in West Yorkshire
Posted on 27/12/2020
, work completed 18/12/2020
Recommended
Supply and fit1 Condensation hose from heat exchanger
The leaking Condensate hose was picked up on my annual service on the14/12/20. It was ordered and replaced on the 15/12/20 as a matter of urgency as I had no heating or hot water. Being in my late 70's and shielding I was very pleased by their urgent response as I had no heating or hot water. Would definitely recommend this firm .
Customer in West Yorkshire
Posted on 21/12/2020
, work completed 15/12/2020
Recommended
Excellent, efficient service
We received a very efficient service bonding our water supply to earth. Metro Eco’s service was excellent from start to finish including a very punctual, courteous and tidy electrician who kept us informed of progress as the works was carried out. We would definitely recommend the company to friends and family and look forward to using them again.
Customer in West Yorkshire
Posted on 19/12/2020
, work completed 18/12/2020
Recommended
Excellent Service
Really impressed with the service, attitude, friendliness, helpfulness and patience. Paul Jessop was the engineer - well done
Customer in West Yorkshire
Posted on 15/12/2020
, work completed 14/12/2020
Recommended
Installation of new Worcester Bosch boiler
We had never used Metro Eco before, but when Worcester Bosch provided us with recommended installers, we were delighted that not only were they the nearest service provider, within one mile of our home, but Metro Eco also had been attributed with an impressive level of very positive customer feedback. Our initial call provided us with a surveyor visiting our home the same day and a quotation being received also the same day. We found the quotation to be very reasonable and after confirmation for the work to be undertaken, we were given a prompt start date. We did suffer with poor gas pressure, but Metro Eco were able to arrange with Northern Gas to resolve. We can’t thank Metro Eco enough for ticking all the boxes. Every member of the team we engaged with were brilliant. We are so happy with the installation. Being provided with a 12 year parts and labour guarantee gives us peace of mind.
Customer in West Yorkshire
Posted on 11/12/2020
, work completed 11/12/2020
Recommended
Electric Boiler
Very impressed with the quick response from Tom. When my aunties gas boiler was condemned we had a visit and quote within 24 hours. Michael and the electrician were punctual and worked very tidily and efficiently and a thorough handover. Overall very impressed with the company and would have no hesitation in using them again.
Customer in West Yorkshire
Posted on 10/12/2020
, work completed 24/11/2020
Recommended
Clear communication, quick service
Communication with Metro Eco, either by phone, email or in person, is always prompt and courteous. The engineers are helpful and friendly. Good quality workmanship.
Customer in West Yorkshire
Posted on 07/12/2020
, work completed 07/12/2020
Recommended
Underfloor heating in Kitchen and utility room
Two actuators were swapped and the system was reprogrammed. The technician was very polite and friendly; he had visited the house some years previously. He gave me a clear and concise explanation of what was wrong and what needed to be done. He carried the work out quickly and confidently and I was left feeling comfortable that the job had been done satisfactorily. There was no discussion of costs prior to the work being, done but I am happy that the charges were reasonable.
Customer in West Yorkshire
Posted on 01/12/2020
, work completed 30/11/2020
Recommended
Money for nothing
Called Metro as recommended by manufacturers as a highly rated local service providers. Paid £85 for an engineer to tell me what I already knew. Yes my boiler was leaking, because that is what I called for. They emailed with an extortionate quote to fit a part which cost a fraction of what they were charging. Hence I did not use them and got my boiler repaired by the manufacturer quicker than they had first anticipated at nowhere near the price metro where charging. Be very cautious of their charging strategy. I would not recommend.
Customer in West Yorkshire
Posted on 28/11/2020
, work completed 25/11/2020
Service with a smile
We booked our boiler service with Metro Eco and all I can say is what a fantastic service. The engineer arrived at the specified time and undertook a thorough service of our combi boiler. He explained his findings as he went along and made recommendations. Very happy with the service we received and will be using again.
Customer in West Yorkshire
Posted on 16/11/2020
, work completed 16/11/2020
Recommended
Excellent customer service
We have used Metro Group Services Ltd for the last three years and can say that the quality of work, the customer service and all the advice provided to us from this company has been exceptional. 10/10 Would definitely recommend Metro Group Services Ltd.
Hardev in West Yorkshire
Posted on 06/11/2020
, work completed 06/11/2020
Recommended
Friendly efficient service
I use this company whenever I need work doing. I rang with an issue with my thermostat. They responded the same day when mark called to give me a couple of options and ask for approval to carry out the work. They always turn up in a uniform and work in a clean and tidy way. They do not try to push the most expensive option, they give you a number of options. Even when my tenant were struggling to work the new thermostat, they returned to the property to help them.
Customer in West Yorkshire
Posted on 22/10/2020
, work completed 15/10/2020
Recommended
Rapid boiler installation at a competitive price
Metro Eco came out to review the situation, and check the pipework etc., then recommend a suitable boiler for my house. The quote was provided quickly, and was competitive with other quotes. Upon installation day, the boiler was installed with minimal disruption. Overall, quick and efficient service.
Customer in West Yorkshire
Posted on 21/10/2020
, work completed 20/10/2020
Recommended
Boiler installation
From quote to completion metro were professional, friendly and responded quickly. Details of what to expect throughout the process were given and met. Good communication throughout with work completed on schedule and following Covid guidance. Both Tom and Jorden were on time and happy to answer any questions and offer advice. Great service
Customer in West Yorkshire
Posted on 18/10/2020
, work completed 15/10/2020
Recommended
Can't fault them
We've been paying other people a lot more for a lot less, trying to sort a problematic boiler but with no success. From Day 1 Metro Eco has been excellent: responsive, capable and interested in getting to the actual heart of the problem, not just coming out and charging too much. Michael has been out today and gone to great lengths to figure out what's been going wrong, all for a very fair price. I would thoroughly recommend the team at Metro Eco. Many thanks to all involved. Hannah G
Customer in West Yorkshire
Posted on 16/10/2020
, work completed 16/10/2020
Recommended
Excellent Company
Excellent Company. Communications are very good, work is done efficiently and all is left clean and tidy. Would certainly recommend this company to anybody. Really impressed.
Customer in West Yorkshire
Posted on 11/10/2020
, work completed 09/10/2020
Recommended
Good reliable plumbers
I have used Metro Eco for jobs both on business premises and at home, and they have always been helpful, reliable, easy to contact, and have invariably carried out works to a high standard, resolving complicated issues with multiple visits until the problem is solved. Recommended.
Customer in West Yorkshire
Posted on 02/10/2020
, work completed 29/09/2020
Recommended
Professional Work!
Had 3 radiators re-fitted after first disastrous attempt by someone else. Did a fantastic job, professional, clean, knowledgeable and efficient. I'm only sad we didn't use Metro Eco first!! Will book our boiler in for a service now!
Customer in West Yorkshire
Posted on 02/10/2020
, work completed 01/10/2020
Recommended
Metro-Eco – trustworthy, reliable, excellent work
Have used them for 20 years with unfailing good results. All their workers are pleasant and well-mannered. This time, called them because of a domestic boiler leak. 9 year old boiler needed replacing. As I am undergoing chemo- they regarded it as urgent and came two days later to do the work.
Customer in West Yorkshire
Posted on 28/09/2020
, work completed 24/09/2020
Recommended
Did exactly what was asked and within their predicted timeframe
Replaced the existing gas boiler and installed two towel rails to replace existing radiators in two bathrooms. I chose Metro based on them being listed by Worcester Bosch as local installers and their Trusted Trader status. The work was carried out within the predicted timeframe of 8am to 3pm and the installation of the boiler and towel rails was neat and tidy. After two days the boiler developed an unusual fault and refused to operate but did not generate an error code. Metro attended the same day and having checked the fault to the boiler cured the fault by "rebooting" its electronics.
Customer in West Yorkshire
Posted on 23/09/2020
, work completed 16/09/2020
Recommended
Gas boiler service
Metro put my boiler in for me and have serviced it for the past five years, reasonably priced , always very polite and always leave clean and tidy. Good company.
Customer in West Yorkshire
Posted on 21/09/2020
, work completed 18/09/2020
Recommended
Excellent service
I experienced failure of power from the domestic fuse box. The Metro group was recommended by a busy electrician. A visit was arranged for the following day . Mark attended and when he he realised we needed help not an assessment he took it upon himself to resolve the problem the same day. After a visit to his supplier he replaced the neutral cables and power returned. He was cheerful and positive throughout. The invoice seems reasonable and I was grateful for the prompt service.
Customer in West Yorkshire
Posted on 16/09/2020
, work completed 15/09/2020
Recommended
Professional work completed with minimum fuss
Initial impressions of Metro-Eco as a professional organisation were not wrong. From original quote process, through discussion of the best solution for replacing our 21 year old Worcester Bosch boiler, to final installation, their staff were helpful, courteous and knowledgable. Tom helped to determine the best replacement boiler for our needs, and Paul, Chris and Jordan installed the W/B 8000 Life 45kW boiler with the minimum of fuss and disruption. They even sent a builder round to repair the hole in the stone left by the old flue, which was again carried out to a high standard. Highly recommended, and they are also very competitive for price!
Customer in West Yorkshire
Posted on 24/08/2020
, work completed 21/08/2020
Recommended
Boiler Service
Metro Eco came to service our boiler during the Covid 19 crisis. They were courteous and wore protective gear. They carried out the work quickly and to a good standard and sanitised thoroughly after the work was complete.
Customer in West Yorkshire
Posted on 06/07/2020
, work completed 20/07/2006
Recommended
New Boiler installation - an excellent service
I initially got a quotation for this work in late 2019 but the covid-19 situation stopped me proceeding when planned. Unfortunately my boiler then failed in early April. I was extremely grateful that Metro Eco were able to install my new boiler within a week of my request given the present situation. The work was all carried out in a day and a half and was entirely in accordance with the quotation - the price was also in accordance with that quotation with no extra costs. The work consisted of the installation of a new Worcester Bosch combi boiler to provide domestic hot water and central heating. Central heating is mainly via underfloor heating with two first floor radiators. The work also involved the upgrading of the control systems for the underfloor heating to allow greater control of heating. The two engineers wore masks and dealt with social distancing very well. All relevant floors were protected throughout the work and the whole installation was carried out in an excellent manner. Decorations and finishes were all left in an unmarked condition. On completion I was given instruction on the operation of the boiler and of the Hive thermostat control unit. The whole process was hassle and problem-free and I would have absolutely no hesitation in recommending this company.
Customer in York
Posted on 13/04/2020
, work completed 09/04/2020
Recommended
Nice people to do business with
Mark and his team from Metro did a good job testing and labeling all our circuits, including coming in at the weekend to avoid disturbing staff. Everyone behaved in a professional manner and was friendly and considerate to staff. Will happily continue to use as required, for any electrical work.
Customer in West Yorkshire
Posted on 09/03/2020
, work completed 07/03/2020
Recommended
Happy customer
These guys fitted me a new combi-boiler on Monday. Turned up when they said they would, worked all day to get the job done and get me my heating up & running. Very professional. Job was quoted and price adhered to. Chris & Dave the lads who did the job were great, friendly & hardworking & cleaned up after themselves. Tom the guy who advised & quoted me also professional, friendly and super efficient at arranging the job to be done super quick. Highly recommended. Price also more than competitive.
Customer in West Yorkshire
Posted on 26/02/2020
, work completed 24/02/2020
Recommended
Excellent customer service
A massive thanks to Metro eco for attending to my 88 year old disabled mother's boiler repair within a couple of hours of me ringing. The last time we needed a repair they were also able to squeeze her in same day. It's good to know we can rely on this company to provide such a caring service to the elderly.
Customer in West Yorkshire
Posted on 24/02/2020
, work completed 24/02/2020
Recommended
Replacement water cylinder
Great communication, competitive quote, next day installation. All work carried out to satisfaction in time stated. Great installation, thorough explanation of system and left fully clean and functional. Highly recommended and would certainly use again.
Customer in West Yorkshire
Posted on 06/02/2020
, work completed 04/02/2020
Recommended
Absolutely fabulous
I had a disabled toilet and a vanity unit with washbowl and new mixer tap fitted this morning. The lads who did the job were polite and courteous and did a fabulous job. Thankyou Metro Eco so very much I would recommend you to anyone!
Customer in West Yorkshire
Posted on 18/10/2019
, work completed 18/10/2019
Recommended
Great service
Boiler service - spot on time, very polite, very professional. Left everything clean and tidy. Very comprehensive service.
John, West Yorkshire
Posted on 30/08/2019
, work completed 30/08/2019
Recommended
My review
Prompt, friendly & professional.
Debbie, West Yorkshire
Posted on 30/08/2019
, work completed 30/08/2019
Recommended
Highly professional
Installation of full gas CH system after taking out the old one. Included now boiler, radiator and pipes. Work carried out on schedule. Arrived every day prompt and worked full days until the job was finished. Highly professional work - high standards of expertise and customer service standards. Friendly, helpful, good communications and co operation. A pleasure to the crew in out house.
Christine, West Yorkshire
Posted on 26/08/2019
, work completed 26/08/2019
Recommended
My review
Anthony, West Yorkshire
Posted on 19/08/2019
, work completed 19/08/2019
Recommended
My review
Installation of church heating system. Carried out on agreed date and estimate. All work carried out to specification and in a professional manner. All work carried out to specification and in a professional manner. Any problems dealt with promptly and to satisfaction. Friendly and courteous, taking the time to explain things and constant communication throughout.
Hazel, West Yorkshire
Posted on 12/08/2019
, work completed 12/08/2019
Recommended
12 month Boiler service
The engineer arrive at the scheduled time, he was very pleasant & informative. The work was carried out efficiently. We have Used Metro for a number of year and will continue to do so.
Glen, West Yorkshire
Posted on 27/07/2019
, work completed 26/07/2019
Recommended
Prompt & Professional
They serviced boiler in a professional & efficient manner. Arrived in given time slot.
James, West Yorkshire
Posted on 26/07/2019
, work completed 26/07/2019
Recommended
Prompt and professional
Paul was great from the start - not only was he 15 minutes early, but he kept me in the loop throughout and was extremely patient with my lack of knowledge! Lovely service, efficient and friendly!
Hannah, West Yorkshire
Posted on 22/07/2019
, work completed 22/07/2019
Recommended
Prompt & professional.
Neat & tidy, on time, low cost. All went to plan. Very professional.
Jacqueline, West Yorkshire
Posted on 04/07/2019
, work completed 04/07/2019
Recommended
My review
Steven, West Yorkshire
Posted on 26/06/2019
, work completed 26/06/2019
Recommended
Total professionalism.
I had my boiler power flushed, two new radiators fitted, thermostat valves and wireless thermostat. The guys worked hard and efficiently on what was a very complicated job. It took a few tweaks which were resolved straight away. The guys couldn't have been more helpful, courteous and tidy too!! I have used this company over the last three years and have always been satisfied with all work done.
Susan, West Yorkshire
Posted on 17/06/2019
, work completed 17/06/2019
Recommended
My review
Good job. Done well by friendly fitter. Would use them again.
Harry, West Yorkshire
Posted on 17/06/2019
, work completed 17/06/2019
Recommended
Thorough and professional.
Completed service in a thorough and professional manner. Identified problem with low gas pressure and initiated repair work by the gas network company.
Rod, West Yorkshire
Posted on 13/06/2019
, work completed 13/06/2019
Recommended
Good
No problems at all. Everything was fine. Had to lend engineer socket set though.
Nigel, West Yorkshire
Posted on 13/06/2019
, work completed 13/06/2019
Recommended
Friendly & efficient
Basic service, very friendly and efficient.
Emma, West Yorkshire
Posted on 13/06/2019
, work completed 13/06/2019
Recommended
Annual boiler service
Excellent process prompt polite and very efficient. Explained what he was doing and gave me some very useful tips regarding the boiler operation. Many thanks
Customer in North Yorkshire
Posted on 30/05/2019
, work completed 23/05/2019
Recommended
Reliable, friendly & efficient.
Friendly. Professional. Easy booking. Reliable. Clean.
Peter, West Yorkshire
Posted on 21/05/2019
, work completed 21/05/2019
Recommended
My review
Great service, very professional
Simon, West Yorkshire
Posted on 17/05/2019
, work completed 17/05/2019
Recommended
Professional
Very prompt and 8am, which was when they said they would arrive. Professional and tidy, polite. Went straight to work and seemed very thorough. It pleased me that one was an apprentice, so good to train the future generation. Efficient, highly recommend the company.
Anne, West Yorkshire
Posted on 15/05/2019
, work completed 15/05/2019
Recommended
Boiler installation and servicing
Installed replacement boiler 2 years ago and now carried out two annual services. Professional, efficient and helpful. Can thoroughly recommend them.
Customer in West Yorkshire
Posted on 14/05/2019
, work completed 14/05/2019
Recommended
Helpful & polite
Serviced boiler on annual visit, helpful & polite. Advised of potential problem with gas valve, & presented options for doing work how or at next service. Punctual & clear in their dealings with me.
Andrew, West Yorkshire
Posted on 14/05/2019
, work completed 14/05/2019
Recommended
Prompt & professional.
First class in all respects. Thorough, on time, efficient, helpful & informative.
Paul, West Yorkshire
Posted on 14/05/2019
, work completed 14/05/2019
Recommended
My review
Douglas, West Yorkshire
Posted on 10/05/2019
, work completed 10/05/2019
Recommended
Efficient.
Polite, seemed efficient and respectful of our home.
Hazel, West Yorkshire
Posted on 10/05/2019
, work completed 10/05/2019
Recommended
My review
Geoffrey Marsden, West Yorkshire
Posted on 09/05/2019
, work completed 09/05/2019
Recommended
Very friendly and thoroughly professional
Have just had a new boiler installed. Most impressed by all the contact I had with a number of different employees from Metro Eco throughout the whole process of initial quote, clarifications requested, installation and resolution of a query after installation. Quote was thorough and advice helpful. Surveyor diagnosed small fault with unvented cylinder and promised engineers would check it whilst installing boiler - which they did. Engineers arrived on the dot, worked hard all day, were approachable and cleaned up thoroughly. Builder made good the stonework (doing beautiful job) on same day. Rang Metro Eco several hours later (at 7pm on a Friday) having slightly misunderstood purpose of one of the lights on boiler and having also underestimated ambient temperature in house. Within 20 minutes I received a very friendly call back which patiently, step by step, put my mind completely at rest. And they were the cheapest of the 3 quotes !
Customer in West Yorkshire
Posted on 29/04/2019
, work completed 26/04/2019
Recommended
My review
Prompt, professional and very satisfied.
Julie, West Yorkshire
Posted on 29/04/2019
, work completed 29/04/2019
Recommended
Great service.
Carried out a new boiler replacement a little while ago. Top notch service. Recommended them to friends who are all happy with the work!
Emma, West Yorkshire
Posted on 29/04/2019
, work completed 29/04/2019
Recommended
Annual Boiler Service
We have used Metro for 6 years +, Metro fitted our Boiler 6 years ago and have never had a moments trouble. Metro Service the boiler annually. They always book me in for a first appointment so that I can have the service before I set of for work. Very reliable professional business, They even take there rubbish away after a job. We would recommend to anyone and everyone.
Customer in West Yorkshire
Posted on 20/04/2019
, work completed 18/04/2019
Recommended
WF31EP
I cannot fault this company in any way, they have serviced my new boiler for the last two years and must say they are very efficient and leave no mess what so ever. And the best thing I trust them without hesitation.
Customer in West Yorkshire
Posted on 18/04/2019
, work completed 18/04/2019
Recommended
My review.
There were two of them who carried service out brilliantly. They explained everything about the boiler and how it works, as we have just moved into the house and I had no idea how it worked, also showed me how to work the remote. They were both fantastic in their job.
Anne, West Yorkshire
Posted on 16/04/2019
, work completed 16/04/2019
Recommended
Prompt and professional
New boiler installed. Came at 8am as promised and the job finished at 3pm. Cleaned up well and holes filled in. Engineer explained the working of the boiler before he left. Very satisfied with service.
Roger, West Yorkshire
Posted on 16/04/2019
, work completed 16/04/2019
Recommended
Boiler service/gas hob removed
Very friendly and professional work.
John, West Yorkshire
Posted on 16/04/2019
, work completed 16/04/2019
Recommended
Friendly Efficient Team
Fitted in a boiler service at short notice. Friends and efficient service, as always/ Highly recommended.
Customer in West Yorkshire
Posted on 12/04/2019
, work completed 12/04/2019
Recommended
Excellent
Excellent, punctual service, pleasant engineer. Excellent clear instructions, tidy.
Alan, West Yorkshire
Posted on 12/04/2019
, work completed 12/04/2019
Recommended
New boiler quote and installation
Great service all around from start to finish. Quotation appointment was booked in for a time amenable to us to accommodate work commitments. Professional, detailed and thorough. Two options provided and explanation provided as to why they were slightly different ie, explanation of pro's and con's of different types of boilers. Once the selected quote was agreed, the job was booked in for a day convenient to us. The engineer arrived on time and was friendly and professional. Very detailed in the work he carried out and informative throughout the installation. The engineer set up the heating control system and cleaned up at the end of the day. Very impressed with the service and have since recommended Metro to two family members - both went on to use them for new boiler installations. Would highly recommend to all.
Customer in West Yorkshire
Posted on 09/04/2019
, work completed 01/03/2019
Recommended
Efficient friendly service.
Our boiler was serviced with the usual friendly efficient service which we have come to expect from Metro eco.
Customer in West Yorkshire
Posted on 04/04/2019
, work completed 04/04/2019
Recommended
Highly recommend
Very pleased with the installation the two men carried out, we are in our 80's they explained about the new boiler, made certain we understood. Left the room clean and tidy, also removed all waste. Would highly recommend Metro eco.
John William, West Yorkshire
Posted on 01/04/2019
, work completed 01/04/2019
Recommended
Speedy Service
This was the first service of our boiler that was installed by Metro Eco in March 2018. We had noted a service code on the boiler prior to the visit which we reported and they ensured the engineer had the correct part to fit on the day meaning no follow up visits were needed. The engineer arrived in good time within the 2 hour slot we were given so there was no hanging around waiting. The work was completed in good time, the area left clean and tidy with the boiler working well. Good company, helpful and knowledgeable staff, definitely recommend.
Customer in West Yorkshire
Posted on 22/03/2019
, work completed 04/03/2019
Recommended
My review
Prompt, polite, efficient.
Janice, West Yorkshire
Posted on 18/03/2019
, work completed 18/03/2019
Recommended
Prompt and professional
Engineers arrived on time, very efficient, polite and helpful. All rubbish taken away and cleaned up, neat job.
David, West Yorkshire
Posted on 18/03/2019
, work completed 18/03/2019
Recommended
5 service
The engineer arrived at the agreed time. He was polite and friendly and carried out the work in a professional manner. He was able to tell us why our heated towel rails were not working properly and made the appropriate adjustment. We were invoiced at the agreed price. This is the third time we have used Metro Eco and received the same excellent service.
Sandra, West Yorkshire
Posted on 06/03/2019
, work completed 06/03/2019
Recommended
Highly recommended
Replaced my old boiler, the team were friendly, professional and cleaned up afterwards. Would definitely use again for any further work.
Kim, West Yorkshire
Posted on 01/03/2019
, work completed 01/03/2019
Recommended
Excellent service
Annual boiler service, same man who fitted the boiler 2 years ago. Friendly and professional. He came on time and just got on with the job. Excellent service.
Nicola, West Yorkshire
Posted on 22/02/2019
, work completed 22/02/2019
Recommended
Prompt and efficient
Our yearly boiler service, as always Paul from Metro Eco works efficiently. He's always polite and friendly, even in difficult circumstances (he had to park his van far away, as our road was closed.) Completely trust Metro Eco & wouldn't go anywhere else for my plumbing or electrical needs.
Laura, West Yorkshire
Posted on 18/02/2019
, work completed 18/02/2019
Recommended
Prompt & professional.
Your engineer was courteous, clean & tidy in appearance& got down to the job with maximum speed & efficiency.
Philippa, West Yorkshire
Posted on 18/02/2019
, work completed 18/02/2019
Recommended
Annual Boiler Service
This was my first service for our new boiler which was expertly fitted by Paul last February. It was Paul who came to perform the service and he was, as before, very polite and friendly and his work was quick and efficient. I would highly recommend Metro Eco, they are a friendly and honest local Huddersfield company and are very competitively priced.
Customer in West Yorkshire
Posted on 15/02/2019
, work completed 14/02/2019
Recommended
Efficient boiler service
4th annual service since boiler installed in 2015. Arrived on time. No mess & all paperwork completed - very happy.
Paul, West Yorkshire
Posted on 15/02/2019
, work completed 15/02/2019
Recommended
Excellent Service
Excellent service at a reasonable price. Had full central heating installation a number of years ago and since then they have serviced the boiler each year.
Customer in West Yorkshire
Posted on 14/02/2019
, work completed 13/02/2019
Recommended
Professional, prompt & polite.
Engineer arrived early and completed the boiler service in a prompt manner. He was polite, professional and was courteous and worked cleanly and efficiently, explaining what he'd done afterwards. Highly recommended company.
Julie, West Yorkshire
Posted on 01/02/2019
, work completed 01/02/2019
Recommended
Good Service As Usual
Just had my annual boiler service to comply with the makers warranty. The work was carried out speedily and efficiently by the engineer who arrived within the agreed time slot.
Customer in West Yorkshire
Posted on 31/01/2019
, work completed 31/01/2019
Recommended
All done to agreed plan.
No problems at all, helpful and explained everything along the way. Job done very quickly and everything clean and tidy. If we had any problems he left his number to get in touch with him.
Sheila, West Yorkshire
Posted on 28/01/2019
, work completed 28/01/2019
Recommended
Professional & tidy
Metro-Eco did a professional job on CH system. They were tidy and well mannered.
Sam, West Yorkshire
Posted on 28/01/2019
, work completed 28/01/2019
Recommended
Annual boiler service
Just a boiler service this time but the workmen were just as courteous as ever They carried out the service with the usual efficiency and I would not hesitate to recommend the company.
Customer in West Yorkshire
Posted on 22/01/2019
, work completed 18/01/2019
Recommended
Efficient & polite
I have used this company for 8/9 years, very efficient, always polite, leaves everything tidy. Would recommend to anybody. Nothing too much trouble.
Sandra, West Yorkshire
Posted on 21/01/2019
, work completed 21/01/2019
Recommended
Very good.
Very good, very polite and very good at his job.
Alec, West Yorkshire
Posted on 21/01/2019
, work completed 21/01/2019
Recommended
Prompt boiler service
Metro Eco was recommended by my Dad after they completed some work for him. They came to resolve an issue with our boiler last year and performed a full flush of the system. Since then, it has been worked as expected, and Metro Eco have been again this year to service the boiler. As always, they are prompt to arrive and undertake the work professionally.
Customer in South Yorkshire
Posted on 20/01/2019
, work completed 17/01/2019
Recommended
Excellence
Two visits from same worker. Courteous, excellent worker in everyway. Jobs dealt with in a very efficient time worthy way. Well done!
Carole, West Yorkshire
Posted on 20/01/2019
, work completed 20/01/2019
Recommended
Efficient and quality as always
Annual boiler service carried out professionally and efficiently as always and arrived right on time.
Customer in West Yorkshire
Posted on 18/01/2019
, work completed 18/01/2019
Recommended
Excellent service.
Professional service - full boiler service. The engineers were on time, respectable and helpful. Did the job quickly and with good communication. Would definitely recommend.
Sarah, West Yorkshire
Posted on 18/01/2019
, work completed 18/01/2019
Recommended
Annual Boiler Service
Paul Johnson carried out an annual service on our Worcester Bosch boiler on the day and time arranged. Paul was efficient and courteous as ever. Thanks again Paul!
Customer in West Yorkshire
Posted on 17/01/2019
, work completed 17/01/2019
Recommended
Efficient
Prompt attendance, clean and efficient. Work completed satisfactorily and in good time. Extremely competent.
John, West Yorkshire
Posted on 16/01/2019
, work completed 16/01/2019
Recommended
Prompt and professional.
Very efficient company. Pleasant workmen. Clean and tidy. Prompt arrival. Boiler service.
Michael, West Yorkshire
Posted on 16/01/2019
, work completed 16/01/2019
Recommended
Annual boiler service
Very pleased with the annual boiler service. Was carried out in a very professional and prompt manner.
Customer in West Yorkshire
Posted on 16/12/2018
, work completed 14/12/2018
Recommended
Very prompt.
Expert care, excellent job from start to finish, great workmanship, no mess left, did not know they had been. Would recommend to anyone!
David, West Yorkshire
Posted on 11/12/2018
, work completed 11/12/2018
Recommended
My review
Arrived on time, polite, helpful.
Clarice, West Yorkshire
Posted on 06/12/2018
, work completed 06/12/2018
Recommended
Courteous and reliable
MetroEco answered the phone promptly, attended when they said they would and did the work required at a good price. I have already arranged for them to do further work for me.
Customer in West Yorkshire
Posted on 21/11/2018
, work completed 14/11/2018
Recommended
Efficient
They serviced my central heating boiler, they were efficient, polite and helpful.
Margaret, West Yorkshire
Posted on 21/11/2018
, work completed 21/11/2018
Recommended
Great customer service....
I had a Worcester Bosch boiler fitted this week, despite being apprehensive about the disruption my fears were needless. Tom assessed the work and provided quotes without any hard sell techniques, he was a great ambassador for the company which helped in the decision making to award Metro eco the work. On the installation day Connor and Sam were a great team, keeping me updated on progress and discussing options to overcome minor issues. I have to compliment them on their professionalism and work ethic and despite this being my first experience of Metro eco, I wouldn't hesitate to recommend this company.
Customer in West Yorkshire
Posted on 20/11/2018
, work completed 16/11/2018
Recommended
Boiler service
Always on time, polite and check everything thoroughly. The company is very efficient and I highly recommend them.
Sandie, Lancashire
Posted on 19/11/2018
, work completed 19/11/2018
Recommended
Annual Boiler Service
Work carried out effectively and cleanly. Arrived on time and was most courteous and friendly. No negative issues.
Customer in West Yorkshire
Posted on 14/11/2018
, work completed 13/11/2018
Recommended
Annual Boiler and Unvented Hot water service
This company was easy to find and quick to book in with who accommodated any changes made. The price was told to me upfront. The gentleman arrived on time and made a very clean and quick job. Showed myself a common fault and how to fix it. No pressure sales or anything of the sort. Full recommendation.
Customer in West Yorkshire
Posted on 14/11/2018
, work completed 14/11/2018
Recommended
Prompt and professional
First year service to gas boiler under warranty. Engineer arrived exactly at agreed time. Very clean and efficient work. Certainly will use again.
David, West Yorkshire
Posted on 09/11/2018
, work completed 09/11/2018
Recommended
Prompt and professional.
Sam and Connor arrived promptly at 8:30 to install my new boiler, and from arriving to leaving they were very professional, polite and efficient, and did an excellent job of installing my boiler.
Linda, West Yorkshire
Posted on 09/11/2018
, work completed 09/11/2018
Recommended
Very prompt and efficient.
Metro have consistently impressed with their service - unusually excellent! I just hope they managed to maintain this high standard.
Bob, West Yorkshire
Posted on 09/11/2018
, work completed 09/11/2018
Recommended
Excellent service
Excellent service carried out by a very competent engineer who explained questions I had on the setting and operation of thermostat.
David, West Yorkshire
Posted on 07/11/2018
, work completed 07/11/2018
Recommended
Polite & professional
My boiler was serviced by Metro in November 2018. The man who came was polite and professional. Since my boiler was only three years old the outcome was that it was in perfect working order. At least I know that now!
Val, West Yorkshire
Posted on 06/11/2018
, work completed 06/11/2018
Recommended
Prompt, courteous and professional.
Worked hard and fast, very aware they are in a private house. Incredibly polite.
Elizabeth, West Yorkshire
Posted on 01/11/2018
, work completed 01/11/2018
Recommended
Efficient, friendly Boiler Service.
My annual boiler service was carried out at the agreed time and date. The Engineer was friendly and carried out the service efficiently leaving the boiler and surrounding area clean and tidy.
Rodney Kaye
Posted on 30/10/2018
, work completed 30/10/2018
Recommended
Service my gas appliance.
Your work people are very pleasant and they carry out their work very well. I had my gas fire, boiler and the hob serviced. He also checked my upstairs hot water taps because they kept banging and cutting off, but when the gentlemen was here it would not do it but he explained what it could be and I was very grateful about that.
Jane, West Yorkshire
Posted on 25/10/2018
, work completed 25/10/2018
Recommended
My review
Engineer arrived on time, fitted batteries as required, reset timer and clock for me, answered all my questions I had. Was clean and tidy. Did service as requested.
Christopher, West Yorkshire
Posted on 25/10/2018
, work completed 25/10/2018
Recommended
Prompt & efficient.
Work was carried out as agreed. Have used this company before and as always the work was done very efficiently.
Dulcie, West Yorkshire
Posted on 24/10/2018
, work completed 24/10/2018
Recommended
Prompt and professional
Put in boiler three years ago and we have it serviced every year. Always let me know when it is due and what time to expect them. Always on time and very professional and friendly.
Susan, West Yorkshire
Posted on 19/10/2018
, work completed 19/10/2018
Recommended
Annual Service 18/10/2018
Courteous and efficient engineer. Phone call to advise of arrival time. Excellent service, what more can one want.
What??
Posted on 18/10/2018
, work completed 18/10/2018
Recommended
Prompt and professional.
Arrived on time, very polite, carried out service on the boiler. Clean worker.
K, North Yorkshire
Posted on 18/10/2018
, work completed 18/10/2018
Recommended
Very efficient.
Annual boiler service, very tidy and professional. Engineer called prior to arrival. He also provided additional advice on water pressure problems, tested the pressure and identified a problem which I can now get resolved. I would highly recommend Metro Eco.
David, West Yorkshire
Posted on 17/10/2018
, work completed 17/10/2018
Recommended
Very professional
Very polite and very good service.
Noreen, West Yorkshire
Posted on 15/10/2018
, work completed 15/10/2018
Recommended
Excellent Service Always
Recently booked a gas boiler service at a time that suited me. The service itself was efficiently done with no fuss or mess. Service engineer was very knowledgeable and friendly. I have used Metro a number of times; they fitted the gas boiler, replaced my consumer fuse box, fitted new kitchen sink taps and plumbed in my washing machine. I would never hesitate to call upon Metro for any electrical, plumbing or gas work.
Dave Land
Posted on 11/10/2018
, work completed 11/10/2018
Recommended
Professional and efficient
Metro Eco carried out a scheduled service on my boiler. The plumber arrived at the agreed time and carried out the work planned in a professional and efficient manner. Very pleased with the service provided.
Carol, West Yorkshire
Posted on 11/10/2018
, work completed 11/10/2018
Recommended
Prompt, professional and personable
Replaced previous cast-iron boiler with a Worcester replacement. Carried out all external & internal work very skilfully and in some cases in very limited space. Left the site very clean & tidy. Explained all the aspects of the new boiler.
John, West Yorkshire
Posted on 09/10/2018
, work completed 09/10/2018
Recommended
First annual service
Arrived on time and worked quietly and efficiently. I am very satisfied - but that is what I have come to expect with Metro Eco.
Makeham
Posted on 01/10/2018
, work completed 01/10/2018
Recommended
Annual service to comply with warranty - excellent service
Very good service - came when they said they would. Found a fly in the ointment - literally. There were a couple of flies in the condensate trap which partially obstructed the flow, but they sorted that out.
Roger D
Posted on 19/09/2018
, work completed 19/09/2018
Recommended
My review
Sean, West Yorkshire
Posted on 19/09/2018
, work completed 19/09/2018
Recommended
My review
Peter, West Yorkshire
Posted on 17/09/2018
, work completed 17/09/2018
Recommended
Excellent service
Technician arrived on time, did a good job and left property clean and tidy. What more can you ask for?
Tony, West Yorkshire
Posted on 14/09/2018
, work completed 14/09/2018
Recommended
Excellent service start to finish
We needed to have a boiler replaced before winter. I emailed the company & received a phone call within the hour to arrange a visit. Tom explained really clearly about which boilers were suitable for our house. We arranged a day for the work to commence. The two fitters arrived on time. They were friendly, tidy, professional & efficient & cleaned up afterwards. They sorted out all the paperwork for (***) the warranty with the manufacturer.
Gareth, West Yorkshire
Posted on 07/09/2018
, work completed 07/09/2018
Recommended
Satisfied
This was my annual boiler & gas fire service. Engineer was prompt and pleasant. Everything was done quietly, efficiently and thoroughly. I am totally satisfied.
Enid, West Yorkshire
Posted on 07/09/2018
, work completed 07/09/2018
Recommended
Very professional.
Very good service. Everyone I dealt with were friendly, helpful and professional.
Sue, West Yorkshire
Posted on 31/08/2018
, work completed 31/08/2018
Recommended
My review
Arrived promptly at arranged time, worked diligently, thorough, polite & explaining what they were doing, described clearly operation. Cleaned up when finished and left everything in order.
Donald, West Yorkshire
Posted on 30/08/2018
, work completed 30/08/2018
Recommended
Excellent
Metro Eco delivered everything they said they would with my new boiler - very happy - thank you.
Kate, West Yorkshire
Posted on 28/08/2018
, work completed 28/08/2018
Recommended
Thoroughly professional
Having moved house recently we needed several jobs to be done. Our initial internet enquiry was answered immediately and appointments for quotes were arranged promptly. We had replacement spotlights fitted in our bathroom, a lighting transformer replaced, the boiler and two gas fires checked and serviced, and the boiler replaced. All of this was completed within a week of our first enquiry by cheerful and courteous professionals who gave clear explanations of necessary operating instructions and left the house clean and tidy. We would recommend this company wholeheartedly and would not hesitate to use them again.
Claire Norris
Posted on 15/08/2018
, work completed 15/08/2018
Recommended
Excellent in every way
This company stands out as excellent in everyway from first contact. Outside light fitted. All the employees who worked for me are highly skilled, polite and efficient. A credit to the business owner. All work/estimate & invoice were carried out on time and within budget.
Robert, West Yorkshire
Posted on 15/08/2018
, work completed 15/08/2018
Recommended
My review
New boiler installed within time scale quoted. Radiators finished and system commissioned. Reliability of system will be judged over coming years.
Graham, West Yorkshire
Posted on 13/08/2018
, work completed 13/08/2018
Recommended
Efficient service
fast and efficient service. Arriving promised dates and on time. Men worked non stop in extremely hot weather. No hesitation in recommending to friends.
Susan, West Yorkshire
Posted on 13/08/2018
, work completed 13/08/2018
Recommended
Prompt and professional
Have worked with Metro for a number of years and found them to be very punctual and the job is done to a high standard. Any issues with jobs are dealt with straight away. The workers are polite and friendly and understand the type of clients and issues they have.
Mich, West Yorkshire
Posted on 01/08/2018
, work completed 01/08/2018
Recommended
Boiler installation and repairing of water pipe.
I found all members of staff friendly, professional, knowledgeable and respectful. Got a very complex job done efficiently and tidied up well afterwards. Outstanding job, thank you.
Which? Trusted Traders Consumer
Posted on 21/07/2018
, work completed 21/07/2018
Recommended
Very efficient and professional.
My experience started with a visit from Tom who advised and explained things in a clear, concise way and made recommendations to suit my budget. He went out of his way to source information for some additional work that I decided to have done. I was very impressed with his choices and advice. The work was undertaken by Conner and Sam who were very friendly and professional. They were very punctual and gave me regular updates on their progress. An unexpected problem arose but we were able to discus a solution which was suitable to me. They worked very professionally and cleaned up after themselves as they went along. On completion of the work Conner explained the new boiler and heater operational instructions, the care plan and aftercare details in a clear un-rushed way and took time to answer my questions. I am genuinely delighted with my dealings with Metro Eco and I have no hesitation in recommending them.
Gordon Pettit
Posted on 19/07/2018
, work completed 19/07/2018
Recommended
Excellent job - well done.
I am most impressed with the work Metro did, putting in my new bathroom, good workers, no stopping for drinks or tea or quick cigarette, punctual, pleasant and most helpful. Would certainly recommend this firm. Excellent job - well done.
Margaret, West Yorkshire
Posted on 04/06/2018
, work completed 04/06/2018
Recommended
Excellent in every way
New boiler fitted recently. All went smoothly-very professional and well organised. Job done in half a day and it was lowest of 3 quotes ! John B 28-5-2018
Beevers
Posted on 30/05/2018
, work completed 30/05/2018
Recommended
The Extra Mile
Metro Eco has been our go-to electrician for 30 + years. They've kept us up and running in this old house, they've been cheerful and pleasant and very competent. They charge a fair price. I would recommend them to anyone.
Denise B
Posted on 25/05/2018
, work completed 25/05/2018
Recommended
Highly Recommended !! :D Great Work
Brilliant customer service ! Tom was great at making sure i understood what i was paying for, gave me a great and reasonable price for a new boiler and installation. Fitter was absolutely brilliant, grafted all day and made sure the job was completed to a high standard leaving the house Spotless ! Highly recommend these guys : ) Thanks !
Emma R
Posted on 25/05/2018
, work completed 25/05/2018
Recommended
Excellent work could not be bettered
Although I had an old gas boiler, I had a repair contract with with a National Company for parts and labour repairs. However having waited for nearly eleven days without hot water I contacted Metro Eco. Did an online estimate which was so easy I then spoke to Tom and arranged an appointment for 10 April. Tom duly arrived on time examined work to be carried out. The following day, Paul the engineer arrived and fitted the new boiler. His work was to the highest standard. On completion everything was taken away, my garage was swept out and we were up and running. I would have no hesitation in recommending Metro Eco as they did a fantastic job.
neilnuttall
Posted on 17/04/2018
, work completed 17/04/2018
Recommended
Excellent Job
Excellent job, pleasant lads, left no mess. Just got to come back and finish the flu outside. Came back as promised and finished the flu.
Ian, West Yorkshire
Posted on 16/04/2018
, work completed 16/04/2018
Recommended
Good job
A good job completed on time by a good team.
Garry, West Yorkshire
Posted on 12/04/2018
, work completed 12/04/2018
Recommended
Great job 5 star
Yes I would recommend this trader.
Marlene, West Yorkshire
Posted on 04/04/2018
, work completed 04/04/2018
Recommended
Great job 5 star
Yes I would recommend this trader.
Marlene, West Yorkshire
Posted on 04/04/2018
, work completed 04/04/2018
Recommended
Very thorough job
Came to service boiler, efficient & clean workman. Had to call back due to pressure fault. Re-assured & came promptly to try to resolve the problem. In my contact with the office & the engineer they went out of the way to provided an efficient & safe service.
Anne, West Yorkshire
Posted on 03/04/2018
, work completed 03/04/2018
Recommended
Very thorough job
Came to service boiler, efficient & clean workman. Had to call back due to pressure fault. Re-assured & came promptly to try to resolve the problem. In my contact with the office & the engineer they went out of the way to provided an efficient & safe service.
Anne, West Yorkshire
Posted on 03/04/2018
, work completed 03/04/2018
Recommended
Excellent service
Phoned up Metro Electrical 26.03.18 to arrange new boiler fitting and was offered the following day. Prompt service, tidy, professional contractor.
Joanne, West Yorkshire
Posted on 27/03/2018
, work completed 27/03/2018
Recommended
Fitted new Intergas boiler - One of the best I've dealt with on a house where a lot needed doing
I moved to the area in October and discovered a lot more needed doing than I'd expected although a boiler replacement was expected. I've learnt a lot - one thing being many traders don't provide quotes the promise, don't do what they say, and don't do it when they say they will. Metro Eco on the other hand provided the quote on the day they said, worked with me to make the work possible, and did it when they said they would. This involved removing two old boilers and installing one (excellent) Intergas combi boiler (HRE 36/40) in a different location. The team worked hard, kept everything clean and were great to deal with. They completed the work on schedule, helped crack a few related issues and later returned to adjust a few things. I've delayed writing this for a couple of months just to make sure everything has bedded in properly, and it has. They were not my lowest quote, but they had experience with my choice of boiler and control system. Bottom line is I would thoroughly recommend them and in my view Intergas boilers, even though not well known, are well worth considering. Thanks guys!
Trevor
Posted on 23/03/2018
, work completed 23/03/2018
Recommended
Superb from Start to Finish
Very likeable, knowledgeable, polite and helpful from quote to payment. Excellent standard of installation by Paul's crew.
Paul, West Yorkshire
Posted on 19/03/2018
, work completed 19/03/2018
Recommended
My review
Ashley, West Yorkshire
Posted on 16/02/2018
, work completed 16/02/2018
Recommended
Job well done
Highly recommended. Fast, efficient service, fitted our boiler 3 days before Christmas where no other company would fit. While new year juggled his work around to fit us in. Will use them again.
Julie, West Yorkshire
Posted on 14/02/2018
, work completed 14/02/2018
Recommended
Good service as usual
Engineer arrived at the time agreed and carried out the work in an efficient manner. Highly recommended.
Neil, West Yorkshire
Posted on 07/02/2018
, work completed 07/02/2018
Recommended
Brilliant
Quick, clean and efficient.
Geoffrey, West Yorkshire
Posted on 07/02/2018
, work completed 07/02/2018
Recommended
Great Job Done!
The serviceman arrived on time. He serviced the boiler very quickly. Very happy with service, thank you.
Amanda, West Yorkshire
Posted on 07/02/2018
, work completed 07/02/2018
Recommended
Boiler service
Arrived early. Clean & efficient. Will use again.
Pauline, West Yorkshire
Posted on 06/02/2018
, work completed 06/02/2018
Recommended
Delivered what they promised
From excellent advice on quotation to efficient installation all done as promised and on dates agreed, courteous and well informed staff.
Nicholas, West Yorkshire
Posted on 06/02/2018
, work completed 06/02/2018
Recommended
Excellent job
Excellent. The engineer never stopped for food or a drink which he should have done! Very polite but friendly, professional & focused on the job with no unnecessary chat.
Pauline, West Yorkshire
Posted on 05/02/2018
, work completed 05/02/2018
Recommended
My review
Milda, West Yorkshire
Posted on 31/01/2018
, work completed 31/01/2018
Recommended
My review
Oliver, West Yorkshire
Posted on 31/01/2018
, work completed 31/01/2018
Recommended
Service
Phillip, West Yorkshire
Posted on 30/01/2018
, work completed 30/01/2018
Recommended
Excellent srvices
Metro Eco Ltd have done various jobs for me over the years, from intalling boilers to smaller jobs around the house. I am alway happy with the work and will continue to be a loyal customer. Highly recommended!
Roy, West Yorkshire
Posted on 29/01/2018
, work completed 29/01/2018
Brilliant!
We had a new boiler fitted along with LPG gas change-over valve, tap and radiator thermostat. Superb service; professional, arrived on time; carried out all works to the highest standards; cleaned up after themselves and handed over. We are delighted with the results. Really friendly team who took the time to create a lasting impression. We will most definitely be calling on them again.
Stephen Southern
Posted on 28/01/2018
, work completed 28/01/2018
Recommended
Courteous and professional
Friendly, efficient and professional job for annual service on pub boiler, thank you Paul!
Chris, West Yorkshire
Posted on 18/01/2018
, work completed 18/01/2018
Recommended
Professional job
Excellent service, efficient, very helpful and prompt.
Claire, West Yorkshire
Posted on 21/12/2017
, work completed 21/12/2017
Recommended
Excellent job, professional, friendly, prompt, helpful.
Professional, reliable company. Friendly engineer, very helpful and professional. Have recommended Metro to others.
Sally, West Yorkshire
Posted on 20/12/2017
, work completed 20/12/2017
Recommended
Really Impressed
Metro Eco have just fitted a new boiler in our house and I have to say I've been impressed with the company from start to finish. We got a number of companies to quote for the job and although not the cheapest, we went with Metro Eco on the basis that they were the most thorough and gave us the most confidence in the job that would be done. On the day of the boiler fitting the team were a little bit late due to traffic (but had the courtesy to call and let me know) and then did a thoroughly professional job, fitting the boiler in one day as promised.
Mark T
Posted on 14/12/2017
, work completed 14/12/2017
Recommended
Prompt & professional
As last year, Metro Eco Ltd provided an excellent service and installation previously.
Michael, West Yorkshire
Posted on 07/12/2017
, work completed 07/12/2017
Recommended
arrived on time
Arrived on time-worked cleanly-friendly service, no problems
Donald, West Yorkshire
Posted on 29/11/2017
, work completed 29/11/2017
Recommended
Prompt and professional
Metro team of workers are always prompt and professional in their work, I have found.
Marian, West Yorkshire
Posted on 28/11/2017
, work completed 28/11/2017
Recommended
Prompt and professional
The engineer was very polite and professional.
Donald, West Yorkshire
Posted on 28/11/2017
, work completed 28/11/2017
Recommended
Good Job prompt Service
Very good service. Came before estimated time, would recommend them.
Yvonne, West Yorkshire
Posted on 27/11/2017
, work completed 27/11/2017
Recommended
Excellent service
The plumbers were on time, completed the boiler service efficiently and were very pleasant during the job.
Stephen, West Yorkshire
Posted on 13/11/2017
, work completed 13/11/2017
Recommended
My review
A painless experience, with a job completed successfully with minimum disruption by a competent tradesman, with good communication.
Peter, West Yorkshire
Posted on 08/11/2017
, work completed 08/11/2017
Recommended
Excellent job
The engineer was on time and was neat, tidy and personable. He did a very professional job and left having tidied up and explained how to work the system. Excellent service.
Rodney, West Yorkshire
Posted on 20/10/2017
, work completed 20/10/2017
Recommended
Good job
Arrived on time, pleasant chap. Efficient & polite.
Richard, West Yorkshire
Posted on 19/10/2017
, work completed 19/10/2017
Recommended
Prompt & professional, top class job
After having a new central heating boiler fitted by Metro Eco Ltd and experiencing the attention to detail and quality of workmanship I now use Metro-Eco for all my plumbing needs. Just had a new kitchen mixer tap fitted, again, prompt and professional. All left clean and tidy. I have no hesitation in recommending.
Stuart, West Yorkshire
Posted on 16/10/2017
, work completed 16/10/2017
Recommended
Thorough & efficient job
Metro Eco Ltd carried out yearly boiler service (after 2nd year following installation) The engineer was polite, took his time to test and check and answered a couple of queries we had with clarity, demonstrating knowledge and expertise and left the kitchen tidy.
Which? Trusted Traders Consumer
Posted on 13/10/2017
, work completed 13/10/2017
Recommended
Excellent service
Have always been extremely satisfied with work done by trader. Prompt, professional, clean and tidy. Have complete confidence in them and would recommend.
Jane, West Yorkshire
Posted on 12/10/2017
, work completed 12/10/2017
Recommended
My review
Jacqueline, West Yorkshire
Posted on 12/10/2017
, work completed 12/10/2017
Recommended
Boiler service.
Amazingly polite workman, who checked why one of my radiators wasn't working even though it wasn't part of the service. Really helpful and felt safe having him in the house - he even asked if it was ok to go upstairs and check the system.
Which? Trusted Traders Consumer
Posted on 02/10/2017
, work completed 02/10/2017
Recommended
Excellent job
The plumber (Paul) arrived on time, explained what he would be doing and worked hard all day. Excellent professional finish, despite a couple of unexpected setbacks, left the house clean and tidy. Highly recommended.
Anthony, West Yorkshire
Posted on 26/09/2017
, work completed 26/09/2017
Recommended
Excellent service
Annual service carried out politely, cleanly with no disruption on boiler.
Christopher, West Yorkshire
Posted on 13/09/2017
, work completed 13/09/2017
Recommended
Prompt and Professional
Always on time, fast efficient service and will use again.
Sue, West Yorkshire
Posted on 13/09/2017
, work completed 13/09/2017
Recommended
Excellent Service and Workmanship
Getting a quote was prompt and very informative. The installer was polite and of pleasant personality. He came on time, worked without break and caused virtually no interruption to our domestic routine. The quality of his work was first class. We had expected a stressful day but thanks to the attitude and workmanship of the installer the whole enterprise was trouble free and in all respects a very satisfying experience.
Which? Trusted Traders Consumer
Posted on 12/09/2017
, work completed 12/09/2017
Recommended
Excellent + very friendly
Very informative and friendly worker.
Sean, West Yorkshire
Posted on 08/09/2017
, work completed 08/09/2017
Recommended
Excellent Work
Excellent work once again.
Stephen, West Yorkshire
Posted on 31/08/2017
, work completed 31/08/2017
Recommended
Reliable and helpful
A very good experience. Always on time, reliable & helpful.
Deborah, West Yorkshire
Posted on 15/08/2017
, work completed 15/08/2017
Recommended
Excellent, great job.
On time to do work what was needed to be done. Engineer was very polite and tidy and got on with the job. Excellent service. Great company.
Peter, West Yorkshire
Posted on 27/07/2017
, work completed 27/07/2017
Recommended
Great job, very professional
Can't speak too highly of Paul and the work and information he gave.
David, West Yorkshire
Posted on 07/07/2017
, work completed 07/07/2017
Recommended
Very good
Jackie, West Yorkshire
Posted on 07/07/2017
, work completed 07/07/2017
Recommended
Always reliable
The boiler they fitted had it's first annual service. They were prompt, efficient and did an excellent job.
Hazel, West Yorkshire
Posted on 05/07/2017
, work completed 05/07/2017
Recommended
Super upgrade
Great job thanks, attention to detail first class. Would recommend!
David, West Yorkshire
Posted on 28/06/2017
, work completed 28/06/2017
Recommended