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Trusted Traders

M Collins Builders Ltd

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4.5

16 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Michael Collins Builders are experts in domestic conversions and extensions - drawing on over 25 years experience in the trade. We have built up a wide range of clients across North London and beyond.

Whilst specialising in loft conversions, extensions and refurbishment work, we also offer a full range of building services.

We work alongside our clients at every step of the way, ensuring their every need is fulfilled, on every job we take. The proof is in the company we keep.

No matter the size of your job we will happily provide a FREE no obligation quote. Call me today on 07903 970 616

What we do

  • Builders

    • Loft conversions
    • Extensions
    • Building services
    • Plastering
    • Guttering repair services
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen design
  • Bathroom fitters

    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Bathroom design services
    • Wet rooms
  • More Services

    • chimneys
    • electrical
    • flooring renovations

Customer reviews

4.5
16 reviews
Customer Service
4.5
Quality
4.6
Value
4.5
Sort by
Do not go near
Customer Service
Quality
Value
We hired M Collins builders for what was meant to be a 4-5 month extension and interior refurb on our 2 bedroom Victorian flat. Now 12 months down the line it is still not finished. Their work has turned our lives upside down and caused inordinate and unnecessary stress. In summary, they took on more than they were capable of. Despite having a minor works JCT contract and clear lines of communication open at all times during the project, M Collins surprised us twice at critical stages of the build by abandoning the site in order to get more money out of us. After this happened for the second time (despite us paying 95% of amount due upon completion with approx 20% to be completed), we discovered that he had not built our retaining garden wall according to the engineering specification (with no foundations) and that the steel beams had not been signed off by the council's building control. With the flat in a precarious situation we decided enough was enough in Dec last year and are still going through a process of formal complaint and resolution using the Ombudsman service because M Collins was not prepared to fix what he had done wrong without us paying more. He appears to be a nice local builder but we experienced no professionalism, no respect for our project management and bullying tactics to extort more money. The project fell behind his schedule of projects so he outsourced work to incompetent traders and moved his foreman to other projects. Please do not use.
Customer in Greater London Posted on 19/04/2020 , work completed 19/04/2020
The trader replied (on 04/09/2020)
I am sorry you felt the need to post a most inaccurate and untruthful review for the building services we supplied. As you well know, you did not employ the architectural services as you promised you would and instead appointed yourself to perform the role which you were in no way qualified to do so, and as a consequence, the job inevitably went severely over budget. You also attempted to instruct my foreman to carry out major additional works which were not in the contract. As you well know that when this was flagged up, you became abusive and very aggressive which necessitated a withdrawal from site. I offered, on many occasions, to seek a mutually beneficial remedy by approaching a mediation service including WTT's Ombudsman service which you failed to do, thereby proving that you were in the wrong and in serious breach of contract.
Bathroom refurb
Customer Service
Quality
Value
Mike’s team refurbished our bathroom and they did a fantastic job. They were very clean, tidy and considerate and we enjoyed having them around. The bathroom looks fantastic and it’s exactly what we wanted! Would highly recommend.
Customer in Greater London Posted on 26/02/2020 , work completed 07/05/2018
4 story house external repair and painting. Front and back
Customer Service
Quality
Value
Having completed shared freehold between the 4 flats we employed Michael Collins for our first major work. Complete overall of all exterior front and back. Brick, render and woodwork. The work was carried out with complete professionalism even to the point of discovering and repairing a pillar the damage to which had not been apparent at time of tender. All work completed to top standard and on time So impressed were we with them, we in the ground floor flat engaged them to remove our bath, install new walk in shower and decorate. They designed the best option and carried out the work with friendly and impeccable service They will be our go-to company for any further work, either privately or through the shared freehold company.
Customer in Greater London Posted on 10/09/2019 , work completed 26/11/2018
Avoid, avoid, avoid
Customer Service
Quality
Value
Where to start? I hired Michael Collins Builders to install a kitchen and my entire interaction has been stressful, slow, expensive and aggressive. They will promise things verbally and go back on their word, provide budgets and timelines to win business that they have no intent on keeping. My job took more than twice as long, cost 50% more than quoted and was left unfinished and in a dangerous state (which I was only informed of many months after it was supposedly finished). Michael presents himself as a reliable, genial local builder, but after he is engaged quickly deteriorated into being stubborn, unhelpful, defensive and at times outright threatening. He presented invoices for thousands of pounds without informing us of the cost of extra work beforehand and then demanded to be paid within 2 days, leaving aggressive messages on phone, text and email. It is a shame because he has some nice, capable people working for him, but his leadership and approach to customer interactions is abysmal. Do not be fooled into hiring this outfit. It will cost way more than you will expect in time, money and hassle. Avoid. p.s. I write this in the full knowledge that I will receive more hostile messages from Michael over the coming days. However, on reflection this site was how I discovered and hired this outfit and only works if people leave honest reviews of their experiences.
Customer in Greater London Posted on 08/06/2019 , work completed 07/06/2019
The trader replied (on 04/09/2020)
Emergency guttering repair
Customer Service
Quality
Value
We found water on our kitchen worktop and realised that water was coming through the wall as the downpipe from the guttering had become disconnected. Luckily for us Michael was working nearby and responded to our call for help with amazing speed and reconnected the pipe. He was so helpful and I have never had such wonderful service.
Customer in Greater London Posted on 11/03/2019 , work completed 11/03/2019
An excellent Job
Customer Service
Quality
Value
We had an extension done on the back of our house. This was a large job done in winter. Despite the weather we found the whole project far less stressful than I anticipated. The workforce were always cheery to have around. They were prompt, hard working and competent. The work has been done to high standard and there have only been minor tweaks that were always promptly attended to. The after service was so good we used them to refurbish our bathroom last year. We are also very pleased with that too. We were slightly over time and budget, but nothing that I didnt expect.
Customer in Greater London Posted on 04/03/2019 , work completed 30/05/2015
Reliable, knowledgeable, helpful
Customer Service
Quality
Value
Michael and his team were asked to correct poor drainage on our patio and re-lay the patio, patio walls, reinforce garden fencing etc. We live in a ground floor flat so there is nowhere for excess water to go. The work was completed on budget (quote was reasonable). Michael was the only trader who turned up to quote for the whole job, was willing to give us a start date and turned up to complete the job! During that time, his experienced foreman was unable to work due to unforeseen circumstances but this did not unduly affect the completion of the work. While work was under way, Michael called in person to check on progress and was always polite and returned our phone calls. The work done by his team has stood the test of time.
Customer in Greater London Posted on 21/02/2019 , work completed 03/04/2018
Roof and pointing
Customer Service
Quality
Value
Very professional and considerate - very happy with the quality of work and those employed to carry it out. Highly recommendable
Customer in Greater London Posted on 11/02/2019 , work completed 18/12/2018
High quality work and reliable builder
Customer Service
Quality
Value
Michael and his team have completely renovated our house including an extension in the back of the house, raising the roof, replacing the old garden, repositioning and installing a new kitchen, building a new wc on the ground floor, putting in two new fireplaces, replacing wooden floor, putting in new boiler and heating system, and removing two chimneys in two bedrooms, all according to the architectural plan. The work was completed to a very high standard. Michael is very friendly and very reliable - always provides his honest opinion. Some builders disappear after the work is done, but Michael is always there. There was a time when there was a leaking pipe problem, we called a plumber for emergency call-out and he suggested to break the floor and the antique floor tiles. We then called Michael who came with his son immediately and fixed the pipe without damaging the floor and the tiles, which showed how knowledgable he was in comparison to the other builder. We highly recommend him.
Customer in Greater London Posted on 09/02/2019 , work completed 31/05/2013
Highly Recommended
Customer Service
Quality
Value
Michael and his team helped refurbish my 3-storey Neo-Georgian house and created an open plan layout for the kitchen. This involved the installation of 9 beams as specified in the construction drawings. The team also skimmed and painted the house all to a very high standard. trades even told me that this work was a high standard! I am very pleased with the end result and I enjoyed working with the team.
Jennifer Posted on 29/04/2018 , work completed 29/04/2018