Mike Carroll Limited

The team from Mike Carroll Ltd have recently completed the installation of rubber roofing to my two large high-level dormer windows and a single storey extension, replacing 40-year-old zinc roofs. When Mike came to assess the job and to measure for the quotation, I was so impressed with his approach and attitude that I never bothered to get another quote - if you feel confidence in someone then that to me is more important than trying to get a cheaper price. Once the job had started, Scott and his team carried out the work in a thoroughly professional way. They were clean, methodical and moreover took care around the property to minimise damage to planting and areas around where they worked. Each day they arrived on time (mostly early!) and discussed with me, before they started, what they expected to complete that day. There was never any shouting, swearing or loud music, just quiet 'banter' and discussions about what to do and how, which was appreciated in a quiet area. I was a Chartered Building Surveyor and Construction Project Manager during my working career and appreciate Scott's in-depth knowledge of his trade and his approach to the work - you get to know when someone knows what they are doing and just gets on with it, giving confidence in their ability. This attitude to doing a good job and listening to the customer seems to have been instilled into the whole workforce (at least the ones I saw) and they are all a credit to the company.

Having just had our fascia, soffits and guttering replaced by Mike’s team, we are very pleased with the results. The workers were polite and professional and the work was completed sooner than we expected at a competitive price. Our property was left clean and tidy each day. We would certainly use Mike again in the future if needed,

Mike and his team installed new fascias, gutters and some new felt to a flat roof above a Utility room in 2015. Excellent people to deal with and very professional and good workers, leaving the place clean and tidy. Some minor repairs were required to a leaking gutter, and a downpipe had come adrift from the gutter above. A phone to Mike Carroll set the repair in motion. Seven days later a team of two arrived, after phoning to make sure I was in. Quickly and efficiently repaired the leaking gutter with a 'new union joint' and sorted the downpipe which had come adrift from the gutter area. Good work by Scott and his assistant. Thanks.

From the start everything was very professional and efficient. Mike came to my property to suggest what was needed and put my mind at rest. His team arrived today on time and like Mike they were pleasant and professional and carried out the work without any drama and left the area clean and tidy. I would definitely recommend this company also honestly priced.

We have been delighted with the work completed by the team who arrived in a timely manner each day and completed the job to replace all the guttering to a highly expert and professional standard. We have received compliments from neighbours about the little added extras that were included in our job compared to the ones that they had completed. Aesthetically the change is dramatic and has taken years off the house. Thank you very much.

Very please with Mike and his team, very nice bunch of people. They took my concrete gutters out and replaced with new pvc guttering and fascia boards. We were expecting more mess with the removal of the old gutters but there was no evidence they had ever been when they left. Can’t complain about the cost, not the cheapest quote we got but I’m glad we decided to go with them as the finish looks much better than a neighbour that had it done on the cheap… Would recommend highly.

Gutters, fascias and soffits replaced. Work commenced on date agreed and completed on schedule. Friendly and polite workforce, treating customers and neighbours with respect. Work completed to a very high standard and left site clean & tidy. Slight problem connecting to neighbours guttering became apparent on rainfall but this was rectified completely within a couple of hours of reporting. Neighbour commented "that is excellent customer service !"

Having contacted Mike after a brush with a competitor who I felt was trying to take advantage I am so pleased that you I managed to find the right team to help me. I was really pleased with the quick and efficient way the team worked and kept me informed on what was happening. It is hard to pick up the phone to a new contact but I wouldn't hesitate to call them again if I need anything else

Fast and tidy work and stuck to agreed quote. Very friendly and helpful crew on site. Workmanship looks solid at final inspection.

Very polite workers and work superficially good. Advised roof in good condition. Soon after departure found birds trying to build a nest there. On investigation found gaps in bird stop in three of the four corners of the roof and old downpipe brackets left attached. Poor response from Mike where I got can’t come due “very busy” “short staffed” “must be something wrong with your roof”. Offered day where I was not at home and have heard nothing since, “you don’t need to be there”. Somewhat flippant.