Michael and his colleague did a thorough check of the wiring and electrical installations in my studio flat. It's recently been renovated and I had reasons for concern over the rewire that another company had done. Michael had prior knowledge of the property and the previous owner. At all times Michael was professional, friendly, and a clear communicator. He highlighted areas that needed fixing, explaining the issues and options and pricing. There was an issue with the water cylinder that persisted but we couldn't understand why it wasn't working. Michael contacted me the following week to say he was working nearby and could pop by to take another look, to determine if electrical or plumbing related. A bit of trouble shooting later and bingo, problem solved! No extra charge. I can't rate Michael and his team highly enough. Fabulous!