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MLW Plumbing & Heating Limited

5.0

33 Reviews

About

Welcome to the MLW Plumbing & Heating website.
MLW Plumbing & Heating are a domestic central heating, gas and plumbing company based in Banstead, Surrey.

We provide both planned and reactive, installation and maintenance work to the London and Surrey areas and are starting to branch out into the South East.

As a company we have been established for over 10 years and our experience runs much longer. We continue to build our customer base by providing a high quality honest service, and all our professional friendly engineers are fully qualified plumbers and carry Gas Safe registrations.
We pride ourselves on our honest, helpful service, so if you need us to elaborate on anything outlined in our website or need some advice, please don’t hesitate to contact us.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Underfloor heating
    • Gas safety testing and inspection
  • Plumbers

  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

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5.0
33 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
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Replacement combination boiler.
Customer Service
Quality
Value
Martin from MLW plumbing and heating, came out quite promptly to give a quote. Once I accepted the quote, the job was booked in within two weeks. Martin and his colleague arrived at 8 a.m. to start the job. They encountered a couple of problems which they resolved promptly. They created a new opening for the flue and blocked up the original hole. They installed a Worcester Bosch 2000 combination boiler, having calculated that it would be sufficient for the flat. The work was carried out efficiently and they cleared away any mess that they generated. I would willingly recommend in this company.
Customer in Greater London Posted on 13/11/2025 , work completed 06/11/2025
Efficient and helpful
Customer Service
Quality
Value
Martin was very helpful with identifying a faulty noise on my boiler. Martin visited to do a boiler service and visited again to help solve the issue of the noise. He contacted the boiler manufacturer to help resolve the issue. Great service, I would highly recommend.
Customer in Surrey Posted on 28/10/2025 , work completed 28/10/2025
Great work, efficiently done. My mum was extremely happy with them.
Customer Service
Quality
Value
Martin and the team at MLW Plumbing and Heating replaced my elderly parents boiler. Great work, efficiently done, everything works perfectly. Martin and his team were clean and efficient, no fuss, on time, very polite and trustworthy. My mum was extremely happy with them. He answered all questions clearly. Told us we didn't need to do a lot of things a different company had said we needed to do (replace all radiators, change the pipework and a number of other things). He recommended that we start with replacing the boiler and if that didn't resolve the other problems, we should look at those issues separately. After the boiler was replaced, that did resolve the other problems. He was right, there was no need to do all that other work. I very much recommend Martin and MLW Plumbing and Heating. I would go to them again if we needed any other work done.
Customer in Surrey Posted on 29/08/2025 , work completed 28/08/2025
Extremely efficient and prompt service
Customer Service
Quality
Value
I urgently needed my bathroom basin tap (including waste) and bath shower mixer replaced at my property, due to gradual wear and tear. I found Martin extremely polite and courteous when making arrangements for the work to be carried out, and something that particularly stood out was how quickly they respond to enquiries (on the same day or within 24 hours). Dan, the plumber who carried out the work, completed it in less time than was originally anticipated/estimated and was exceptionally clean and tidy. I would have no hesitation in recommending their services.
Customer in Greater London Posted on 24/07/2025 , work completed 10/07/2025
Great work done quickly
Customer Service
Quality
Value
Had Tony round to do a few jobs: a tap change, a new stopcock, and boiler servicing. He visited early to quickly assess the jobs and then came by the end of the week to do it all. He is very friendly and carried out the work quickly, including a particularly difficult kitchen tap installation. He ensured all the areas were left tidy at the end. I'd definitely use it again for future plumbing jobs.
Customer in Surrey Posted on 21/07/2025 , work completed 18/07/2025
Shower pump replaced
Customer Service
Quality
Value
Service was excellent. Was the second time I had used this company and the work done was very good both times.
Customer in Surrey Posted on 02/04/2025 , work completed 27/03/2025
Excellent and professional Service
Customer Service
Quality
Value
Martin, Tony, Callum and Dan were professional, considerate, reliable and diligent in undertaking the complete installation of our new central heating and hot and cold water services. This included the flushing, testing and reuse of some existing cast iron radiators. All of this work was undertaken while we and our cats and dogs were living in the property. At all times they considered our needs and kept us updated on progress and were always proactive in addressing some of the unique building challenges encountered. They were always on time and ensured that everything was safe and tidy before leaving at the end of each day. We are thrilled with the final system and with the high quality of workmanship.
Customer in East Sussex Posted on 21/03/2025 , work completed 19/03/2025
Major Project very successfully completed.
Customer Service
Quality
Value
This project required diagnosis and fault finding on a Megaflow system installed only 10 years ago, which had never really worked properly. The main objective was to increase the flow rate of water around the house, but particularly to the showers and baths. The pipework was powerflushed, filters cleaned, some taps replaced, a new Megaflow tank and accumulator installed, taps moved, which involved difficult re-routing of pipework and tiling. Basically everything and all options were explored. The work was carried out professionally, quickly, and the whole programme of works was completed on-time and within a reasonable budget. The team was trustworthy, polite and a pleasure to work with at all times.
Customer in Surrey Posted on 06/02/2025 , work completed 30/01/2025
Excellent service
Customer Service
Quality
Value
My central heating would not turn off even when the programmer and thermostat were off. I phoned Martin who immediately diagnosed the fault and sent Dan to replace the motorised valve. Dan replaced the valve and tested the system and within a couple of hours, the issue was solved. Dan worked very efficiently and explained the issue to me. I was very impressed with the service.
Customer in Surrey Posted on 17/01/2025 , work completed 06/01/2025
Efficient quality work with competitive pricing
Customer Service
Quality
Value
Efficient quality work with competitive pricing. Martin arranged the works and were carried out same week. On site engineer was clean, tidy and friendly.
Customer in Greater London Posted on 20/12/2024 , work completed 20/12/2024