Endorsed by Which?

Modern Movers Limited

4.7

11 Reviews

Opening Hours
Today - 08:00–23:59
  • Monday 08:00–23:59
  • Tuesday 08:00–23:59
  • Wednesday 08:00–23:59
  • Thursday 08:00–23:59
  • Friday 08:00–23:59
  • Saturday 08:00–23:59
  • Sunday 08:00–23:59

Why you can trust this trader

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About

Modern Movers isn’t just a name: it’s a promise. We’re a team of highly trained professionals who bring expertise, dedication, and heart to every job. From full service house and office removals to specialized packing, dismantling, and transport services, we’re equipped to handle moves of all sizes.

Whether it’s a delicate art piece, a grand piano, or everyday household furniture, we treat every item with the care and respect it deserves. Our commitment to providing unparalleled service has earned us the trust of countless clients, making us one of the most reliable removal companies in London and beyond.

We also offer storage, cleaning and carpet cleaning services, both as part of a house move, and as stand alone services.

What we do

  • Removals

    • Home removals
    • Storage services
  • Handyman and home maintenance services

  • Waste Disposal

  • Cleaning services

    • General household cleaning
  • Carpet and upholstery cleaners

    • Carpet cleaning
  • More Services

    • export packing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
11 reviews
Customer Service
4.6
Quality
4.8
Value
4.6
Sort by
Excellent crew. Disgraceful complaints handling.
Customer Service
Quality
Value
We used Modern Movers for a move in June 2026. The crew — Mimoun, Ali and Francis — were excellent, professional and hardworking, and we said so at the time. Unfortunately, one bookcase was destroyed during the move — the entire side panel split lengthwise — and a second was damaged. Both were less than ten months old. What followed was weeks of bad faith complaints handling. The destroyed bookcase cost £70 to replace. Their opening offer was £40 — below their own contractual liability cap of £50 per item. Despite photographic evidence, and confirmation in writing that repair was impossible, and escalation their own dispute resolution scheme, their position never moved beyond £50 for both items combined. No apology was ever offered at any point. The managing director handled the complaint personally. His responses were dismissive, relied on arguments contradicted by his own terms and conditions, and never reflected good faith engagement with a legitimate claim. The matter is now being pursued through the County Court. The crew were great. The company is another matter entirely
Customer in Greater London Posted on 01/07/2026 , work completed 13/06/2026
The trader replied (on 22/07/2026)
Thank you for your feedback. We are pleased that you acknowledged the crew on the day, Mimoun, Ali and Francis, as excellent, professional and hardworking. That is consistent with the original feedback we received following the move, where the incident was also described as accidental. We are sorry that you remain dissatisfied with the outcome of the complaint. Modern Movers acknowledged the complaint, reviewed the matter, responded through our complaints process, cooperated with Move Assured, and made goodwill offers without admission of liability in an attempt to resolve the matter proportionately. We do not accept that the complaint was handled in bad faith or disgracefully. We also do not accept that liability or the amount claimed has been determined by Move Assured or any court. As this matter is now subject to active County Court proceedings, it would not be appropriate for us to debate the detailed merits of the claim in a public review thread. Modern Movers has filed a defence and will deal with the matter through the proper court process. Modern Movers remains committed to dealing with customers professionally, fairly and in accordance with our complaints procedure
A top notch moving company.
Modern Movers were fantastic from start to finish. I have moved three times in the past seven years, twice internationally and once here in the UK, and they are easily the best team I have worked with. They were kind, diligent and incredibly fast, but what really stood out was their human approach. They understood that we are a family with children in the house and they showed real awareness and care throughout the day. It is rare to find a moving team that combines efficiency with genuine warmth, but they managed both. I would recommend them without hesitation.
Customer in Greater London Posted on 27/11/2025 (Reviewer did not use service)
The trader replied (on 23/07/2026)
This is such a meaningful review to receive. Having moved several times, including internationally, your comparison means a great deal to us. We are especially pleased that the team’s care for your family and children stood out alongside their speed and professionalism. Moving is about far more than boxes and furniture, and it is lovely to know the team brought warmth and awareness to the day. Thank you for trusting Modern Movers and for recommending us so highly. Best regards Modern Movers Team
Team that can do the job
Customer Service
Quality
Value
Excellent would happily recommend Imran and his crew of Ali, Prem, Deandre and of course Karina for organising everything. I had large equipment to fit into a glass fronted shop. After speaking to Karina, I felt these guys were the best to perform the move. They were punctual, flexible, fast and respectful. Most important the crew seemed to be enjoying themselves as they worked.
Customer in Greater London Posted on 11/05/2025 , work completed 27/03/2025
The trader replied (on 23/07/2026)
What a brilliant review to receive. Moving large equipment into a glass fronted shop requires careful planning, confidence and teamwork, so we are delighted everything went smoothly. Karina will be pleased to know her organisation gave you confidence from the start, and Imran, Ali, Prem and Deandre will be proud that their punctuality, flexibility and respect stood out on the day. It is even better to hear they kept the mood positive while getting the job done. Thank you for the recommendation and for trusting Modern Movers with such an important move. Best regards Modern Movers Team
Very fast service
Customer Service
Quality
Value
Driver was very helpful and help me a lot. I didn’t expect he’s very helpful driver I prefer to use this company I will always asked for Malik driver.
Customer in Greater London Posted on 07/04/2025 , work completed 07/04/2025
The trader replied (on 23/07/2026)
It is wonderful to hear that Malik made such a strong impression. His helpful attitude and willingness to go the extra mile are exactly what we want every customer to experience. Thank you for choosing Modern Movers and for letting us know you would request him again. Best regards Modern Movers Team
Amazing moving service (5 stars)
Customer Service
Quality
Value
Malik and Iman were absolutely brilliant. The best moving service I've ever used. Would definitely recommend Modern Movers! 5 stars
Customer in Greater London Posted on 26/03/2025 , work completed 26/03/2025
The trader replied (on 23/07/2026)
Malik and Iman will be thrilled to read this. Being called the best moving service you have ever used is a huge compliment and one the whole team truly appreciates. Thank you for the five stars, the recommendation and for choosing Modern Movers. Best regards Modern Movers Team
Very skillful and friendly
Customer Service
Quality
Value
Had a very positive experience with this removal company they were very efficient and got all of our furniture delivered with great care. Malik Jay and Jamie were very helpful and friendly.
(your username) Posted on 23/03/2025 , work completed 20/03/2025
The trader replied (on 23/07/2026)
It is great to hear that your move was such a positive experience. Taking great care of every piece of furniture while keeping things efficient is exactly what we aim for. Malik, Jay and Jamie will be delighted to know their friendly approach made the day even better. Thank you for choosing Modern Movers and for taking the time to share your feedback. Best regards Modern Movers Team
Painless move
Customer Service
Quality
Value
My move went very smoothly, even with a last minute change of delivery address. The guys who moved my furniture were super helpful, efficient and knowledgeable. I could not recommend them more and will be using them again in the near future!
Customer in Hertfordshire Posted on 22/03/2025 , work completed 22/03/2025
The trader replied (on 23/07/2026)
A last minute change of address can easily add pressure to moving day, so we are really pleased the team kept everything running smoothly for you. Their helpful approach, efficiency and experience clearly made a difference. Thank you for the recommendation and for choosing Modern Movers. We will be happy to help again whenever you need us. Best regards Modern Movers Team
Endorsement Reference
Customer Service
Quality
Value
Modern Movers assisted us with transporting a large quantity of fashion retail equipment and products for a VIP preview at Pagnell's in Mayfair. This was a substantial job requiring careful handling to ensure all items were moved safely and securely. They took great care with fragile equipment, using secure wrapping and packing to prevent any damage. Their customer service and booking process are exceptional efficient, flexible, and always accommodating our needs. The drivers are punctual and ensure timely deliveries, while the staff are reliable and trustworthy. We have confidently left valuable items in their care without any issues. I highly recommend Modern Movers for both personal and business-related removals and deliveries they consistently deliver outstanding service. We will continue to use their services for any future events!
Which? Trusted Traders Consumer Posted on 20/02/2025 , work completed 07/11/2024
The trader replied (on 23/07/2026)
Thank you so much for such an incredible review. Supporting a VIP preview event in Mayfair was a privilege, and we are delighted to hear that our team delivered the level of care, professionalism and reliability you expected. Moving valuable retail equipment and products requires careful planning and attention to detail, so it means a lot to know our handling, communication and flexibility made a positive difference. Building long term relationships with our business clients is something we are incredibly proud of, and we truly appreciate the trust you continue to place in Modern Movers. We look forward to supporting many more successful events in the future. Best regards Modern Movers Team
Endorsement Reference
Customer Service
Quality
Value
I have been using Modern Movers regularly for the last three years. Maleek and his team have been fantastic. They are responsive, and when I have had scheduling challenges or building issues (e.g. broken lift) they have been flexible with a focus on customer experience. Each of my moves have gone smoothly with the team arriving on time, efficient and safe service of my goods, and easy transportation. I can't recommend Modern Movers highly enough.
Which? Trusted Traders Consumer Posted on 20/02/2025 , work completed 03/01/2025
The trader replied (on 23/07/2026)
Three years of trust is something we never take for granted. Thank you so much for your continued support. It is wonderful to hear that Maleek and the team have consistently delivered the reliable and flexible service you need, even when unexpected challenges like broken lifts or scheduling changes have come up. Building long term relationships with our customers is what we strive for, and your recommendation means the world to us. We look forward to helping you with many more moves in the years ahead. Best regards Modern Movers Team
Endorsement Reference
Customer Service
Quality
Value
I had a great experience! I needed help moving all my belongings to my new flat and I was shocked at how fast and easy Malik made it. It was completely stress free and very smooth. He took very good care of my belongings and protected all furniture and mirrors. He helped carry everything and I couldn't be happier with the moving experience. I have recommended them to everyone I know.
Which? Trusted Traders Consumer Posted on 20/02/2025 , work completed 31/01/2025
The trader replied (on 23/07/2026)
That is such a lovely review to receive. Malik will be really pleased to know he made the whole move feel quick, smooth and completely stress free. Taking proper care of furniture and mirrors is so important, so it is great to hear everything was protected and handled safely. Thank you for recommending Modern Movers to everyone you know. We truly appreciate your support. Best regards Modern Movers Team
Endorsement Reference
Customer Service
Quality
Value
I can't recommend Modern Movers highly enough! Moving can be stressful, but this experience was completely hassle-free. From the start, Karina provided excellent customer service, sending me a quote within an hour of our conversation. On moving day, Ray and Mimoun arrived on time, handled everything with professionalism, and ensured all my belongings reached their destination safely. They treated each item with great care, confirmed all delivery details, and had an efficient system in place making the third-floor move (without a lift) seem effortless. Just two hours later, everything was unloaded at the new location. A truly seamless experience!
Which? Trusted Traders Consumer Posted on 20/02/2025 , work completed 18/01/2025
The trader replied (on 23/07/2026)
What a brilliant review to receive. A third floor move without a lift is never the easiest job, so Ray and Mimoun will be proud to know they made it look effortless while keeping everything safe and organised. Karina will also be pleased that her quick response helped start the process on the right foot. Thank you for trusting Modern Movers and for sharing such a thoughtful recommendation Best regards Modern Movers Team
Endorsement Reference
Customer Service
Quality
Value
We moved on January 3rd from a flat in Bromley to a two-bedroom house in Surrey. The moving company provided packing, loading, transportation, and unloading services. They responded to my inquiry very quickly and offered the most competitive price. The team was professional, efficient, and made the entire move stress-free. Highly recommended!
Which? Trusted Traders Consumer Posted on 20/02/2025 , work completed 03/01/2025
The trader replied (on 23/07/2026)
Thank you for sharing such a positive endorsement. A move from Bromley to Surrey involves plenty of planning, so we are delighted the team made everything feel straightforward from packing through to unloading. It is also great to hear that our quick response, competitive pricing and professional service all stood out. We truly appreciate your recommendation and your trust in Modern Movers. Best regards Modern Movers Team