Great service
Called Kevin about a couple of issues that have been problems for too long. He was very professional from the start and wanted clear information so he was prepared to start immediately. He worked quickly and effectively solving both problems with no fuss. He was a pleasure to deal with, I’d have no reservations about using him again and recommending him to others. 10/10
Customer in Greater London
Posted on 20/02/2025
, work completed 19/02/2025
Recommended
Non-Responsive
Disappointing. Called to arrange a boiler service. Was told to send my details via text message, and he would get back to me. I did this straight away. Got no reply. Tried again a week later - got no reply. It's fine if you don't want the job - it's frustrating and a waste of time if you handle things this way.
Customer in Greater London
Posted on 06/07/2024
(Reviewer did not use service)
Quick, efficient and good job
I had a kitchen sink that was draining very slowly for a couple of weeks and then stopped draining all together. I called Kevin late afternoon, I left a message and he got back to me straightaway. He was able to come and deal with the issue the next day and fixed everything quickly, without fuss and at a very reasonable rate. I'd happily use Kevin for any other plumbing work in the future. Great service, reliable and efficient.
Customer in Greater London
Posted on 17/04/2024
, work completed 16/04/2024
Recommended
reliable,efficient , professional
Kevin was excellent to deal with, he promptly responded to my initial enquiry. He arrived to do the work when he said he would having called before hand to give time of arrival. He repaired the leaking sink quickly and efficiently and gave further advice on other works required. A thoroughly professional service, someone that I would not hestitate to use again and happily recommend to others
Customer in Cambridgeshire
Posted on 13/11/2023
, work completed 13/11/2023
Recommended
Fast and excellent job
I noticed water on the kitchen floor at 8.00pm, found Kevin’s reviews and rating on Trusted Traders, and was able to talk to him about the leak before he closed at 9.00pm. He was knowledgeable, and very helpful. By 12.00 noon the next morning he had done the job - replacing the washing machine hose. His bill was also very reasonable. Thank you, Kevin.
Customer in Greater London
Posted on 16/08/2023
, work completed 15/08/2023
Recommended
Excellent Expertise and goes the extra mile
I booked Kevin to replace a shower pump in our shower room, he arrived on the appointed date and time slot and I arranged parking. (Camden is a major headache for parking) He was very knowledgeable on the engineering works of the water system in our building and resolved all the surprises that arose whilst replacing the pump. He is very thorough and doesn't stop working until the job is done to perfection. I pre-ordered the pump however there were parts needed to complete the job, Kevin walked to and from a local shop to get those. Whilst he was working on the pump, our replacement shower head was delivered, Kevin kindly offered to swap out the old one for me. Brilliant service and expertise.
Customer in Greater London
Posted on 17/08/2022
, work completed 27/07/2022
Recommended
A Diamond
After being badly let down (ripped off) twice I found Kevin on Trusted Trader to (finally) fix a toilet in my London property. He came out within days and fixed it within time and budget agreed. He has since been back twice for two other plumbing Jobs. A real diamond of a guy - highly recommended
Customer in Greater London
Posted on 12/12/2021
, work completed 18/11/2021
Recommended
Very pleased
Had my bathroom basin taps renewed by Kevin, very quick service and excellent job done. Kevin was very friendly and helpful and also very reasonable. What more could you ask?
Customer in Greater London
Posted on 08/12/2021
, work completed 08/12/2021
Recommended
Highly recommended!
We've used Monument Plumbing Services (Kevin) for 4 years now and have always had great service. He always manages to fix any problems in a quick timeframe and we have always found him to be great value. I would definitely recommend!
Customer in Greater London
Posted on 14/07/2021
, work completed 12/04/2020
Recommended
Reliable, honest and friendly
After a few bad experiences on Yell, it was fantastic to have found Kevin’s plumbing services, whose number I will now prize in my phone book for anybody who asks me for a plumber recommendation. Kevin returned my call, took the time on the phone to evalauate the jobs I needed doing, making some recommendations about what I could do myself if I wanted to save money. He helped me install some fiddly taps when the old ones had rusted in. He also cleared a blockage from my sink, both solved with great results. He attended promotly, shared tones of tips and charged a very competitive price that I thought was great value. He is also a really nice guy. Thoroughly recommend if Kevin.
Customer in Greater London
Posted on 01/08/2020
, work completed 30/06/2020
Recommended
Honest and great advice
Kevin was a star giving me all the advice I need to source a tap that fits my odd-sized shower tap, which is not industry standard, rather than force a job onto me. No doubt I'll call him again!
Customer in Greater London
Posted on 23/01/2020
(Reviewer did not use service)
Recommended
Stand out service
I would recommend Kevin Wilson should you need a good plumber. I used Kevin for the first time yesterday and am very pleased with the service he delivers. Kevin returns calls, listens to your issue and suggests the best way to address the issue and deliver the best result. He is punctual, works hard and very easy to get along with. In short, he responds quickly and gets the job done well.
Customer in Greater London
Posted on 24/05/2019
, work completed 23/05/2019
Recommended
Excellent work
Kevin is always friendly, prompt and very helpful. He's always willing to give extra advice and I've been very happy with all that he's done.
Matt, Hertfordshire
Posted on 23/05/2019
, work completed 23/05/2019
Recommended
Brilliant
Kevin was prompt and professional, absolutely brilliant.
Kin Fung, London
Posted on 10/05/2019
, work completed 10/05/2019
Recommended
Prompt and professional
Very good service, could not ask for more
Which? Trusted Traders Consumer
Posted on 02/05/2019
, work completed 02/05/2019
Recommended
Great service
Great service. Quick & reliable. Friendly.
Robert, London
Posted on 21/04/2019
, work completed 21/04/2019
Recommended
Satisfied customer
Kevin responded promptly and came on the day to fix a leak from the water supply to the washing machine. The repair was done quickly and efficiently. Kevin has done a number of other jobs for me in the past and has always been efficient and knowledgeable. I am glad to have found him, and will use his services again.
Customer in Greater London
Posted on 21/03/2019
, work completed 14/03/2019
Recommended
Amazing job
Kevin has been a complete life saver the past few weeks. We had a few bad experiences with other plumbers and then finally found Kevin. We could not be happier with both the quality and the work and Kevin's complete trustworthiness. We have already recommended him to a number of friends in London.
Sersha, London
Posted on 14/12/2018
, work completed 14/12/2018
Recommended
10/10 service & fast
Fast, efficient, punctual, polite.
Darryl, London
Posted on 27/11/2018
, work completed 27/11/2018
Recommended
Blocked drain
Fantastic job and advice. Happy with all work done.
Andy, London
Posted on 27/11/2018
, work completed 27/11/2018
Recommended
Prompt, informative & very helpful
Great advice, value and service. Kevin was a pleasure to deal with and very helpful.
James, London
Posted on 11/10/2018
, work completed 11/10/2018
Recommended
Efficient, pleasant and affordable
This was my first time using Monument and was swayed by the reviews I read in this forum. I'm glad I did. Kevin was punctual and great to work with. He presented me with options and was happy to comply with my decisions. Some parts needed to be sourced from my neighbourhood Leyland SDM, and there was little if any markup on those. Only charged for time present, no call-out - genuinely pleased with the work done and the invoice total.
Kevo
Posted on 04/09/2018
, work completed 04/09/2018
Recommended
Quick and efficient
Kevin is honest and reliable he has helped me at short notice both at home and my place of work. Highly recommended
Ann, London
Posted on 03/09/2018
, work completed 03/09/2018
Recommended
Superb job
Friendly, efficient and great job. Able to come at 8am on two days notice. Superb job! Thanks.
Matthew, London
Posted on 23/08/2018
, work completed 23/08/2018
Recommended
Efficient
Efficient, friendly, got the job done. Hopefully problem is fixed. Thanks a lot.
Leigh, London
Posted on 23/08/2018
, work completed 23/08/2018
Recommended