Endorsed by Which?

Monument Plumbing Services Ltd

5.0

143 Reviews

Opening Hours
Today - 07:00–21:00
  • Monday 07:00–21:00
  • Tuesday 07:00–21:00
  • Wednesday 07:00–21:00
  • Thursday 07:00–21:00
  • Friday 07:00–21:00
  • Saturday 07:00–21:00
  • Sunday - Closed

What is a Which? Trusted Traders Islington Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Islington Trading Standards to create an Islington Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check.

Organisations and Awards

Jul 2019

About

Welcome to Monument Plumbing.

If you require cost effective, reliable and honest plumbing and heating services then look no further.

From leaky taps to broken down boilers. We can help.

Monument Plumbing is a Gas Safe Registered Company. Fully Insured and all workmanship carries a 1 year guarantee.

We cover all areas within London and the M25.

We are clear on our prices and have no hidden charges.

Repeat custom and recommendation continues to help the business grow.

We look forward to hearing from you soon.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas emergencies
    • Boiler servicing
    • Boiler installation
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • all plumbing heating and gas work is undertaken

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
143 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Quick, efficient and good job
Customer Service
Quality
Value
I had a kitchen sink that was draining very slowly for a couple of weeks and then stopped draining all together. I called Kevin late afternoon, I left a message and he got back to me straightaway. He was able to come and deal with the issue the next day and fixed everything quickly, without fuss and at a very reasonable rate. I'd happily use Kevin for any other plumbing work in the future. Great service, reliable and efficient.
Customer in Greater London Posted on 17/04/2024 , work completed 16/04/2024
reliable,efficient , professional
Customer Service
Quality
Value
Kevin was excellent to deal with, he promptly responded to my initial enquiry. He arrived to do the work when he said he would having called before hand to give time of arrival. He repaired the leaking sink quickly and efficiently and gave further advice on other works required. A thoroughly professional service, someone that I would not hestitate to use again and happily recommend to others
Customer in Cambridgeshire Posted on 13/11/2023 , work completed 13/11/2023
Fast and excellent job
Customer Service
Quality
Value
I noticed water on the kitchen floor at 8.00pm, found Kevin’s reviews and rating on Trusted Traders, and was able to talk to him about the leak before he closed at 9.00pm. He was knowledgeable, and very helpful. By 12.00 noon the next morning he had done the job - replacing the washing machine hose. His bill was also very reasonable. Thank you, Kevin.
Customer in Greater London Posted on 16/08/2023 , work completed 15/08/2023
Excellent Expertise and goes the extra mile
Customer Service
Quality
Value
I booked Kevin to replace a shower pump in our shower room, he arrived on the appointed date and time slot and I arranged parking. (Camden is a major headache for parking) He was very knowledgeable on the engineering works of the water system in our building and resolved all the surprises that arose whilst replacing the pump. He is very thorough and doesn't stop working until the job is done to perfection. I pre-ordered the pump however there were parts needed to complete the job, Kevin walked to and from a local shop to get those. Whilst he was working on the pump, our replacement shower head was delivered, Kevin kindly offered to swap out the old one for me. Brilliant service and expertise.
Customer in Greater London Posted on 17/08/2022 , work completed 27/07/2022
A Diamond
Customer Service
Quality
Value
After being badly let down (ripped off) twice I found Kevin on Trusted Trader to (finally) fix a toilet in my London property. He came out within days and fixed it within time and budget agreed. He has since been back twice for two other plumbing Jobs. A real diamond of a guy - highly recommended
Customer in Greater London Posted on 12/12/2021 , work completed 18/11/2021
Very pleased
Customer Service
Quality
Value
Had my bathroom basin taps renewed by Kevin, very quick service and excellent job done. Kevin was very friendly and helpful and also very reasonable. What more could you ask?
Customer in Greater London Posted on 08/12/2021 , work completed 08/12/2021
Highly recommended!
Customer Service
Quality
Value
We've used Monument Plumbing Services (Kevin) for 4 years now and have always had great service. He always manages to fix any problems in a quick timeframe and we have always found him to be great value. I would definitely recommend!
Customer in Greater London Posted on 14/07/2021 , work completed 12/04/2020
Reliable, honest and friendly
Customer Service
Quality
Value
After a few bad experiences on Yell, it was fantastic to have found Kevin’s plumbing services, whose number I will now prize in my phone book for anybody who asks me for a plumber recommendation. Kevin returned my call, took the time on the phone to evalauate the jobs I needed doing, making some recommendations about what I could do myself if I wanted to save money. He helped me install some fiddly taps when the old ones had rusted in. He also cleared a blockage from my sink, both solved with great results. He attended promotly, shared tones of tips and charged a very competitive price that I thought was great value. He is also a really nice guy. Thoroughly recommend if Kevin.
Customer in Greater London Posted on 01/08/2020 , work completed 30/06/2020
Honest and great advice
Kevin was a star giving me all the advice I need to source a tap that fits my odd-sized shower tap, which is not industry standard, rather than force a job onto me. No doubt I'll call him again!
Customer in Greater London Posted on 23/01/2020 (Reviewer did not use service)
Stand out service
Customer Service
Quality
Value
I would recommend Kevin Wilson should you need a good plumber. I used Kevin for the first time yesterday and am very pleased with the service he delivers. Kevin returns calls, listens to your issue and suggests the best way to address the issue and deliver the best result. He is punctual, works hard and very easy to get along with. In short, he responds quickly and gets the job done well.
Customer in Greater London Posted on 24/05/2019 , work completed 23/05/2019
Excellent work
Customer Service
Quality
Value
Kevin is always friendly, prompt and very helpful. He's always willing to give extra advice and I've been very happy with all that he's done.
Matt, Hertfordshire Posted on 23/05/2019 , work completed 23/05/2019
Brilliant
Customer Service
Quality
Value
Kevin was prompt and professional, absolutely brilliant.
Kin Fung, London Posted on 10/05/2019 , work completed 10/05/2019
Prompt and professional
Customer Service
Quality
Value
Very good service, could not ask for more
Which? Trusted Traders Consumer Posted on 02/05/2019 , work completed 02/05/2019
Great service
Customer Service
Quality
Value
Great service. Quick & reliable. Friendly.
Robert, London Posted on 21/04/2019 , work completed 21/04/2019
Satisfied customer
Customer Service
Quality
Value
Kevin responded promptly and came on the day to fix a leak from the water supply to the washing machine. The repair was done quickly and efficiently. Kevin has done a number of other jobs for me in the past and has always been efficient and knowledgeable. I am glad to have found him, and will use his services again.
Customer in Greater London Posted on 21/03/2019 , work completed 14/03/2019
Amazing job
Customer Service
Quality
Value
Kevin has been a complete life saver the past few weeks. We had a few bad experiences with other plumbers and then finally found Kevin. We could not be happier with both the quality and the work and Kevin's complete trustworthiness. We have already recommended him to a number of friends in London.
Sersha, London Posted on 14/12/2018 , work completed 14/12/2018
10/10 service & fast
Customer Service
Quality
Value
Fast, efficient, punctual, polite.
Darryl, London Posted on 27/11/2018 , work completed 27/11/2018
Blocked drain
Customer Service
Quality
Value
Fantastic job and advice. Happy with all work done.
Andy, London Posted on 27/11/2018 , work completed 27/11/2018
Prompt, informative & very helpful
Customer Service
Quality
Value
Great advice, value and service. Kevin was a pleasure to deal with and very helpful.
James, London Posted on 11/10/2018 , work completed 11/10/2018
Efficient, pleasant and affordable
Customer Service
Quality
Value
This was my first time using Monument and was swayed by the reviews I read in this forum. I'm glad I did. Kevin was punctual and great to work with. He presented me with options and was happy to comply with my decisions. Some parts needed to be sourced from my neighbourhood Leyland SDM, and there was little if any markup on those. Only charged for time present, no call-out - genuinely pleased with the work done and the invoice total.
Kevo Posted on 04/09/2018 , work completed 04/09/2018
Quick and efficient
Customer Service
Quality
Value
Kevin is honest and reliable he has helped me at short notice both at home and my place of work. Highly recommended
Ann, London Posted on 03/09/2018 , work completed 03/09/2018
Efficient
Customer Service
Quality
Value
Efficient, friendly, got the job done. Hopefully problem is fixed. Thanks a lot.
Leigh, London Posted on 23/08/2018 , work completed 23/08/2018
Superb job
Customer Service
Quality
Value
Friendly, efficient and great job. Able to come at 8am on two days notice. Superb job! Thanks.
Matthew, London Posted on 23/08/2018 , work completed 23/08/2018
Top job from top bloke
Customer Service
Quality
Value
Very quick worker and friendly! Fixed my blockage and gave good advice. Thanks.
Simon, London Posted on 13/07/2018 , work completed 13/07/2018
Plumbing
Customer Service
Quality
Value
Great fast fix to blocked bathtub. Thanks for the professional service.
David, London Posted on 12/07/2018 , work completed 12/07/2018
My review
Customer Service
Quality
Value
Kevin is an absolute lifesaver, reliable, honest and an expert at what he does. I 100% recommend him.
Mark, London Posted on 23/06/2018 , work completed 23/06/2018
Solid as a rock
Customer Service
Quality
Value
I have been using Kevin for about 10 years and he is totally solid and extremely professional. He has always made appointments and stuck to them and helped us with lots of advice and recommendations. He installed our boiler and has maintained all the plumbing in the flat. He is also extremely reasonable with fees!
Ralph, London Posted on 14/06/2018 , work completed 14/06/2018
Brilliant job.
Customer Service
Quality
Value
On time, professional, had the part with him, solved within minutes.
Greg, London Posted on 14/06/2018 , work completed 14/06/2018
Job done.
Customer Service
Quality
Value
Kevin came and sorted the problems, no fuss.
Sean, London Posted on 12/05/2018 , work completed 12/05/2018
Highly recommended
Customer Service
Quality
Value
Kevin has undertaken numerous jobs for both as a private homeowner & a landlord. He is prompt, professional & communication is clean, helpful & understandable. His work is clean, quick and highly commendable. Would recommend to anyone.
James, London Posted on 04/05/2018 , work completed 04/05/2018
Brilliant
Customer Service
Quality
Value
Kevin is punctual, straightforward, well-organised and hard-working. He explains the problem and then solves it. In addition, he is also an extremely good value. I truly can't recommend him highly enough.
Thaddeus Posted on 25/04/2018 , work completed 25/04/2018
100% recommend
Customer Service
Quality
Value
Brilliantly helpful, knowledgeable and friendly. Would definitely recommend.
Katherine, London Posted on 19/04/2018 , work completed 19/04/2018
Excellent
Customer Service
Quality
Value
Cannot recommend Kevin highly enough!! Honest, professional and very thorough in his work, Kevin spotted something that a previous engineer missed which had potential health and safety implications. Huge thank you
Nicola Posted on 18/04/2018 , work completed 18/04/2018
Fast, reliable and nice.
Customer Service
Quality
Value
Kevin answered me straight after I booked him and came to my house the day after. He texted me 1 hour before coming and fixed the problem really fast. I would recommend him.
Nesrine, London Posted on 05/04/2018 , work completed 05/04/2018
Fantastic Service
Customer Service
Quality
Value
Another plumber left us with a leaking toilet. Kevin was friendly and efficient, fixing the problem with no fuss, very quickly. Great service!
Clara, London Posted on 04/04/2018 , work completed 04/04/2018
Fast and professional service.
Customer Service
Quality
Value
As ever extremely reliable service. No wait to be visited and the job was finished cleanly and quickly. Couldn't recommend more highly.
Joshua, London Posted on 04/03/2018 , work completed 04/03/2018
Great advice
Customer Service
Quality
Value
I was having a problem with my Thermal Store boiler and contacted Kevin who asked for pictures and rang me back with great free advice. He was frank and clear and earned my trust in that one call. Good to know there are decent traders around.
Martin Brophy Posted on 21/02/2018 , work completed 21/02/2018
Super helpful
Customer Service
Quality
Value
Kevin was great, prompt & super helpful
Caitlen, London Posted on 15/02/2018 , work completed 15/02/2018
Quick, efficient and professional
Customer Service
Quality
Value
I’ve used monument plumbing for lots of different jobs during the past few years - they always respond quickly, give an accurate quote and complete the work to a very good standard. Highly recommended
Jonners Posted on 30/01/2018 , work completed 30/01/2018
Great Service!
Customer Service
Quality
Value
Kevin is very professional and reliable and provided an excellent service. He is very easy to get along with and I would not hesitate to recommend him. David, Islington
David B Posted on 25/01/2018 , work completed 25/01/2018
Friendly and professional
Customer Service
Quality
Value
Quick & efficient. Got the problem sorted within minutes! Friendly and willing to give solid advice.
Sion, London Posted on 17/01/2018 , work completed 17/01/2018
Brilliant job.
Customer Service
Quality
Value
Very reliable and good service provided.
Helen, London Posted on 10/01/2018 , work completed 10/01/2018
Great job
Customer Service
Quality
Value
Arrived promptly, fixed problem (with toilet cistern) quickly, professionally and successfully. Very courteous and professional in manner.
Jenna, London Posted on 10/01/2018 , work completed 10/01/2018
Excellent
Customer Service
Quality
Value
Excellent service and speedy call out.
Sarah, London Posted on 03/01/2018 , work completed 03/01/2018
My review
Customer Service
Quality
Value
Great service. Quick. Job done!
Mathias, London Posted on 15/12/2017 , work completed 15/12/2017
Good work. Fast and efficient
Customer Service
Quality
Value
Good work. Pleasant and efficient, clean and tidy.
Peter, London Posted on 21/11/2017 , work completed 21/11/2017
Very thorough & reliable
Customer Service
Quality
Value
Kevin's come around a couple of times to do gas safety certificate evaluations on my flat and both times he's been prompt, extremely thorough and good value. Very professional & friendly too.
Chris Press Posted on 06/11/2017 , work completed 06/11/2017
Fantastic Service
Customer Service
Quality
Value
Friendly, helpful, good advice. Sorted the problem quickly, thank you.
Lucy, London Posted on 01/11/2017 , work completed 01/11/2017
Clear and helpful
Customer Service
Quality
Value
Clear guidance and prompt work, gave good advice and reassurance. Fixed our problem, highly recommended.
Luke, London Posted on 20/10/2017 , work completed 20/10/2017
Excellent Job
Customer Service
Quality
Value
I have used Monument Plumbing on 4 occasions. The reason I return to their service is because of the prompt, up front, no nonsense work I receive. Highly recommended.
Liang, London Posted on 13/10/2017 , work completed 13/10/2017
Really good service
Customer Service
Quality
Value
Kevin was responsible and flexible - he ended up fixing 2 issues for me! Really good service, would definitely recommend.
Isobel, London Posted on 27/09/2017 , work completed 27/09/2017
My review
Customer Service
Quality
Value
Fantastic and Friendly Service.
Rachel, London Posted on 20/09/2017 , work completed 20/09/2017
Amazing job
Customer Service
Quality
Value
Came round to fix the boiler and did an amazing job! Would highly recommend!
Rena, London Posted on 20/09/2017 , work completed 20/09/2017
Could not Fault
Customer Service
Quality
Value
I could not fault the work and commitment to get the job done.
John, London Posted on 18/09/2017 , work completed 18/09/2017
Outstanding
Customer Service
Quality
Value
Kevin was outstanding. He responded very promptly to my request, provided helpful advice in advance of his visit. Arrived on time, worked quickly and precisely and was unfailingly polite and professional. Would highly recommend.
Hilary, London Posted on 12/09/2017 , work completed 12/09/2017
My review
Customer Service
Quality
Value
Great job every time.
Raphael, London Posted on 12/09/2017 , work completed 12/09/2017
Excellent service.
Customer Service
Quality
Value
No problems. Prompt and reliable.
Jonathan, London Posted on 01/09/2017 , work completed 01/09/2017
Awesome Job!
Customer Service
Quality
Value
Could not be happier! Punctual, friendly and did the job quick and efficiently. Thank you!
Lorenzo, London Posted on 01/09/2017 , work completed 01/09/2017
Excellent, Polite, Professional!
Customer Service
Quality
Value
Kevin was punctual, polite, very knowledgeable and performed beyond expectations as he helped with another small issue and did not even charge. Carried out original job with professionalism and I would recommend him without hesitation.
Which? Trusted Traders Consumer Posted on 31/08/2017 , work completed 31/08/2017
Great Job
Customer Service
Quality
Value
Sorted the issue and explained so that someone with no knowledge could understand. Helpful advice for what to do in future. Would recommend.
Finlay, London Posted on 31/08/2017 , work completed 31/08/2017
very good
Customer Service
Quality
Value
Very punctual and polite. Job well done within 1 hour. Excellent.
Lee, London Posted on 25/08/2017 , work completed 25/08/2017
Very prompt and professional job
Customer Service
Quality
Value
Kevin changed 2 sets of taps in my bathroom recently. He did a fantastic job, clearly explained the issue and the costs and professional throughout. Highly recommend him!
Dee, London Posted on 24/08/2017 , work completed 24/08/2017
Lovely guy - very helpful
Customer Service
Quality
Value
Lovely guy - very helpful
Eimear, London Posted on 24/08/2017 , work completed 24/08/2017
Great job, lovely service
Customer Service
Quality
Value
Great service, prompt, knowledgeable, speedy and even cleans up after himself! Thoroughly recommend.
Kate, London Posted on 17/08/2017 , work completed 17/08/2017
My review
Customer Service
Quality
Value
Quick and Efficent
Sergio, London Posted on 16/08/2017 , work completed 16/08/2017
My review
Customer Service
Quality
Value
Quick, efficient, knowledgeable. Clearly knows what he is doing. Turned up rapidly to sort the problem out. Highly recommended.
Leigh, London Posted on 10/08/2017 , work completed 10/08/2017
My review
Customer Service
Quality
Value
Kevin has carried out regular maintenance at our site and always works to a very high standard and charges reasonable prices. I have recommended Kevin to family and friends.
Ann, London Posted on 07/08/2017 , work completed 07/08/2017
Great job as always!
Customer Service
Quality
Value
We have used Kevin for a while now and recommend him to our friends. He is very honest and trustworthy and does a great job with our plumbing work.
Natacha, London Posted on 07/08/2017 , work completed 07/08/2017
Good job, and came out fast
Customer Service
Quality
Value
Kevin was prompt, professional and did a great job.
Janet, London Posted on 05/08/2017 , work completed 05/08/2017
Exceptionally happy
Customer Service
Quality
Value
This is the third time I have used Kevin and each time I have been exceptionally happy with the work he has done. The work is of a very high standard and he is very friendly, approachable person.
Helen, London Posted on 04/08/2017 , work completed 04/08/2017
Great Job as always
Customer Service
Quality
Value
Kevin is a true professional. Gets the job done right. Discusses in full before doing any work. Honest & reliable.
David, London Posted on 03/08/2017 , work completed 03/08/2017
Brilliant job
Customer Service
Quality
Value
Fantastic, quick, friendly
Carie, London Posted on 02/08/2017 , work completed 02/08/2017
Kevin was fantastic
Customer Service
Quality
Value
Quick, friendly, great service and explained everything clearly. Would recommend.
Lei, London Posted on 26/07/2017 , work completed 26/07/2017
Excellent job.
Customer Service
Quality
Value
Kevin arrived as arranged and was very patient in finding an issue with my leaking bath. He sourced and remedied the issue in brilliant time, and with a smile.
Deborah, London Posted on 24/07/2017 , work completed 24/07/2017
Excellent work.
Customer Service
Quality
Value
Very prompt response and arrival. Job done quickly and well. Clear and upfront on pricing. Genial service and work helpfully explained. Recommended.
Mathew, London Posted on 20/07/2017 , work completed 20/07/2017
Friendly & good quality work
Customer Service
Quality
Value
Talked through job and explained work. Very good.
Mark, London Posted on 20/07/2017 , work completed 20/07/2017
Very thorough
Customer Service
Quality
Value
Kevin was thorough & professional and reasonably priced. Highly recommended.
Sebastian, London Posted on 19/07/2017 , work completed 19/07/2017
Excellent.
Customer Service
Quality
Value
Excellent. Was able to come the next day as I requested. Phone communication was great. Did a brilliant job. Tidy and efficient and cost was very reasonable. Very happy. Friendly and pleasant. Recommended.
Which? Trusted Traders Consumer Posted on 19/07/2017 , work completed 19/07/2017
Excellent, quick efficient
Customer Service
Quality
Value
Good communication, quick response, good job.
Simon, London Posted on 18/07/2017 , work completed 18/07/2017
Absolutely fabulous
Customer Service
Quality
Value
Superb plumber. Responded quickly and went over and above what was required. I have a elderly lady in the house and Kevin was very sensitive to her needs. Very highly recommended.
Jillia, London Posted on 18/07/2017 , work completed 18/07/2017
Excellent service
Customer Service
Quality
Value
This is the second time Kevin has visited, and both times his service has been excellent. Clear advice and reasonable charges. Highly recommend.
Kate, London Posted on 14/07/2017 , work completed 14/07/2017
Brilliant job
Customer Service
Quality
Value
Great job. Turned up on time and completed job quickly. Very pleased and would recommend, recommended to us by neighbours.
Linda, London Posted on 14/07/2017 , work completed 14/07/2017
Excellent service
Customer Service
Quality
Value
Kevin was incredibly helpful and polite, offered lots of advice and was brilliant value for money.
Kayleigh, London Posted on 13/07/2017 , work completed 13/07/2017
Excellent service
Customer Service
Quality
Value
Kevin was excellent, was polite and did the job super quick at an affordable price. Thanks a lot!
Sheran, Middlesex Posted on 13/07/2017 , work completed 13/07/2017
Brilliant work
Customer Service
Quality
Value
Brilliant work, fixed the issue quickly & efficiently. Highly recommended.
Nadeem, London Posted on 11/07/2017 , work completed 11/07/2017
Prompt & professional.
Customer Service
Quality
Value
As always, Kevin provided an excellent service. He was very professional and friendly while doing & safety assessment of my boiler. Will use him again.
Alice, London Posted on 07/07/2017 , work completed 07/07/2017
Repair toilet leaking inlet
Customer Service
Quality
Value
Kevin was prompt, polite & knowledgeable. He worked efficiently to solve my problem.
Which? Trusted Traders Consumer Posted on 01/07/2017 , work completed 01/07/2017
Honest
Customer Service
Quality
Value
Kevin answers his phone quickly and shows up promptly in case of an emergency. He is quick to detect and rectify the issue. I am very pleased and will call him next time too.
Nazli, London Posted on 26/06/2017 , work completed 26/06/2017
Really good service, very efficient
Customer Service
Quality
Value
On time both quoting and completing job. Very tidy, efficient and very happy with completed job. Will definitely recommend.
Rae, London Posted on 23/06/2017 , work completed 23/06/2017
Great job
Customer Service
Quality
Value
Kevin was great, very polite & friendly and did a great job. Thanks!
Gemma, London Posted on 22/06/2017 , work completed 22/06/2017
Friendly and efficient
Customer Service
Quality
Value
Kevin arrived on time and was friendly explained the checks he was doing on the boiler, and did a good job. We've used Kevin before and recommend him to friends-he's very trustworthy.
Philippa, London Posted on 22/06/2017 , work completed 22/06/2017
Excellent Job/Service
Customer Service
Quality
Value
Excellent job. Very helpful. But best ideas first.
Chris, London Posted on 16/06/2017 , work completed 16/06/2017
Courteous & professional
Customer Service
Quality
Value
On time, courteous, informative, professional.
Neal, London Posted on 14/06/2017 , work completed 14/06/2017
Fast, efficient & friendly service
Customer Service
Quality
Value
Kevin repaired my faulty tap in no time and managed to fit in fixing another tap. Good service.
Thomas, London Posted on 13/06/2017 , work completed 13/06/2017
Kevin-he's smart
Customer Service
Quality
Value
Kevin is brilliant finding solutions as issues arose with out being fazed just what you need in a plumber. Trustworthy and confident. Would be happy to recommend as he was recommended to me by my friend.
Ann - Marie, London Posted on 12/06/2017 , work completed 12/06/2017
Excellent throughout
Customer Service
Quality
Value
Kevin does a good job, always polite, well dressed etc.
Ian, London Posted on 09/06/2017 , work completed 09/06/2017
Excellent plumber
Customer Service
Quality
Value
Kevin's expertise is second to none. He knew from just a phone call the retailer and type of fitting. Offered to collect it for me & has delivered first-class service installing it quickly and efficiently. He's a top bloke on top of all that!!
Dominic, London Posted on 06/06/2017 , work completed 06/06/2017
My review
Customer Service
Quality
Value
Very reliable: accurate and precise. Good Job. Definitely recommend to people who need!!
Shoko, London Posted on 05/06/2017 , work completed 05/06/2017
Fast and efficient
Customer Service
Quality
Value
Arrived on time, found source of problem very quickly and sorted it out.
Helen Diane, London Posted on 31/05/2017 , work completed 31/05/2017
Fast brilliant job.
Customer Service
Quality
Value
Came very quickly to a serious plumbing problem sorted everything including parts no hassle no problems job done fantastic.
Bella, London Posted on 30/05/2017 , work completed 30/05/2017
Brilliant job
Customer Service
Quality
Value
Very prompt service. Did exactly what was required. Overcame any setbacks professionally & well. Friendly, cheerful service. Highly recommended.
David, London Posted on 30/05/2017 , work completed 30/05/2017
Professional.
Customer Service
Quality
Value
Very prompt, good work to high standard. Fair price for job.
Darren, Essex Posted on 27/05/2017 , work completed 27/05/2017
Professional service
Customer Service
Quality
Value
Learned a lot from Kevin appeared to be very transparent and open in his approach, took one hour only including trip to get the part.
Abeyna, London Posted on 25/05/2017 , work completed 25/05/2017
Professional & friendly
Customer Service
Quality
Value
Kevin was prompt and very personable. Thorough job with an understanding of situation at hand. I would certainly recommend his services to people in the local area. Well written report as well to support insurance claim. Very happy.
Cheryl, London Posted on 25/05/2017 , work completed 25/05/2017
Wonderful.
Customer Service
Quality
Value
Very helpful, responded quickly when I needed help quickly & urgently. Is very friendly and professional. Would always use as my plumber . Brilliant service.
Hayley, Essex Posted on 24/05/2017 , work completed 24/05/2017
My review
Customer Service
Quality
Value
Great quick response, great job
Eden, London Posted on 23/05/2017 , work completed 23/05/2017
Great response and good work
Customer Service
Quality
Value
I was in the US on business when the people below noticed a leak - emergency! I contacted Kevin via phone & email from California, and he came at short notice, dealt with occupants and manager, did all the work, sent photographs, and then came for a checking when I got back. Great job.
James, London Posted on 19/05/2017 , work completed 19/05/2017
Excellent job & brilliant customer service.
Customer Service
Quality
Value
Kev was very professional, thorough & patient. Shower was fitted quickly & to a high spec. Would highly recommend if you need a plumber.
Sam, London Posted on 18/05/2017 , work completed 18/05/2017
Professional job completed.
Customer Service
Quality
Value
The work completed was excellent, good price. Kevin was on time, knowledgeable, and carried out and excellent job.
Keely, London Posted on 10/05/2017 , work completed 10/05/2017
Excellent service
Customer Service
Quality
Value
A fast response and excellent service at a fair price. We have used Kevin 3 times over the past 2 years and always the same high standards at out flat.
Graham, Essex Posted on 09/05/2017 , work completed 09/05/2017
Prompt, Great job.
Customer Service
Quality
Value
Fantastic job, sorted out the problem very quickly. Very friendly guy who explained everything.
Tim, London Posted on 09/05/2017 , work completed 09/05/2017
Great service
Customer Service
Quality
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Kevin was fantastic, he responded quickly and has done a great job. Fixing a dripping tap.
Clare, London Posted on 04/05/2017 , work completed 04/05/2017
Problem solved
Customer Service
Quality
Value
Thanks for your hard work Kevin, our sink was blocked for a week and you sorted it in half an hour.
Chai, London Posted on 04/05/2017 , work completed 04/05/2017
Does the job
Customer Service
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Kevin has done plumbing jobs for us over 5 years and will always use him - great service, great attitude and very helpful.
Isabel, London Posted on 03/05/2017 , work completed 03/05/2017
Friendly and helpful
Customer Service
Quality
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Very happy - on time, friendly and helpful. Would definitely recommend.
Kerris, London Posted on 28/04/2017 , work completed 28/04/2017
Excellent job
Customer Service
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Came when he said he would, very friendly and knowledgeable. Swiftly sorted my problem out. Would recommend to anyone!
Simon Peter, London Posted on 25/04/2017 , work completed 25/04/2017
Friendly, fast, efficient. Highly recommend
Customer Service
Quality
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Kevin is a a top class professional and incredibly personable and friendly. Cost effective, fast and efficient worker who helped us out with a boiler issuer and always willing to share his knowledge. Have recommended to friends and family. Top class service.
Lushrich7 Posted on 21/04/2017 , work completed 21/04/2017
Honest & Reliable
Customer Service
Quality
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Have used Kevin for Gas Safety Certificates, boiler servicing and other plumbing issues. He is honest, reliable and is professional. Glad to have found this plumber. I trust him!
Vidal, London Posted on 21/04/2017 , work completed 21/04/2017
Great job
Customer Service
Quality
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Very helpful and fast, great job!
James, London Posted on 20/04/2017 , work completed 20/04/2017
Prompt, professional & brilliant job
Customer Service
Quality
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Attended promptly and addressed the problem efficiently. Was professional and gave good advice on problems. If you need a plumber again, I would recommend them.
Indrani, London Posted on 19/04/2017 , work completed 19/04/2017
Excellent service
Customer Service
Quality
Value
Kevin fixed our bathroom leak - he arrived on time (at 8am) and went to purchase parts and was back in excellent time. He helped with another minor problem with no fuss, very friendly and would definitely use again!
Emma, London Posted on 19/04/2017 , work completed 19/04/2017
Great professional job
Customer Service
Quality
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Great job, did exactly what I wanted quickly and efficiently would recommend to any other person.
Antony, London Posted on 18/04/2017 , work completed 18/04/2017
Punctual and friendly
Customer Service
Quality
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Punctual, customer friendly, kept me informed on the progress of work situation and total quality of work. Total satisfaction of the work completely and would recommend the company to anyone.
Bob, London Posted on 18/04/2017 , work completed 18/04/2017
Prompt & professional.
Customer Service
Quality
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Urgent call to fix toilet, Kevin swung by the same day to fix immediately! Thank you!
Ahrum, London Posted on 18/04/2017 , work completed 18/04/2017
My review
Customer Service
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On time, friendly, would highly recommend.
Georgina, London Posted on 08/04/2017 , work completed 08/04/2017
Highly recommended!
Customer Service
Quality
Value
Kevin was wonderful! Fixing our leaking bath tap turned out to be really tricky, it was an old tap and impossible to unscrew. Kevin took lots of trouble, finally sawing through the old tap. he fixed it perfectly. It was a really tricky job. He was very pleasant and helpful and charged very reasonably. Highly recommended.
annalazenby Posted on 01/03/2017 , work completed 01/03/2017
Excellent service.
Customer Service
Quality
Value
I required a plumber to install a dishwasher, this requiring alterations to existing pipework and drainage as no previous machine had been fitted. Photos were sent to the Plumber (Kevin) to help explain the situation. Kevin initially telephoned to clarify my requirements. On arrival, Kevin confirmed the time he was starting so as to be upfront about the charges per hour. Kevin was extremely efficient and worked solidly throughout his time in my home. He arrived with the correct required parts in hand. When faced with an unexpected difficulty with gaining access to the piping behind a cupboard, he efficiently and neatly resolved the problem as had the tools required in-hand. The whole job took an hour, this including tidying up after himself. He was courteous and professional throughout. I do not normally write reviews but felt compelled to give feedback here as it sadly seems rare these days to get an excellent, professional, and honest tradesperson.
Mr R. Jacob Posted on 12/02/2017 , work completed 12/02/2017
Another Happy Customer
Customer Service
Quality
Value
Kevin is terrific. On the two occasions I have used his services—once for a leaking radiator, once for boiler issues—he was punctual, professional and diligent. Moreover, his prices are totally reasonable. I would recommend him to anyone.
BOYD.. Posted on 07/02/2017 , work completed 07/02/2017
Excellent quality and great price
Customer Service
Quality
Value
Kevin came to the rescue when I was let down by a previous plumber. I had a stuck thermostatic radiator valve - in the first instance he advised me to try with just changing the top half of the valve, as if it were the expanding capsule in the valve that was the problem, this would be the cheapest and easiest way to fix it. Sadly, it turned out to be more serious, but Kevin was able to deal with my crud-filled 1980s heating system and drain the radiators in order to change the valve completely. He kept up good communication while on the job and his price was very reasonable. I wouldn't hesitate to recommend him!
A924942953 Posted on 09/12/2016 , work completed 09/12/2016
Great job
Customer Service
Quality
Value
Kevin has done a couple of jobs for me, the first was a sorting out a fairly straight forward leak in the kitchen, the second was more tricky as my boiler's condensate drainpipe was leaking. For that second job, even though he was on his way home after 6pm, Kevin still kindly came to fix it. He also kindly agreed to go and buy the pipe needed for the replacement. He did a great job and I'm very happy with his work. Would definitely use Kevin again - recommended.
billyfahey Posted on 22/10/2016 , work completed 22/10/2016
He is a plumber to TRUST.
Customer Service
Quality
Value
I run a care business in Kensington and have used Kevin on several occasions. The first work he did for us was fixing a botch job undertaken by another plumber. He is extremely reliable, does high quality work and is always honest with timescales etc. His rates are also extremely competitive. I've actually had to call him again today for a major boiler problem and he's put us in touch with an associate he recommends.. Excellent service.
Will Posted on 03/10/2016 , work completed 03/10/2016
Brilliant job
Customer Service
Quality
Value
Very helpful and available when needed. Reasonable prices and excellent service. No complaints whatsoever. Definitely recommend to anyone.
Sarah, London Posted on 26/09/2016 , work completed 26/09/2016
Top notch job
Customer Service
Quality
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Really decent chap. Kevin was great at offering advice in an emergency situation over the phone. True to his word, he was on time for his appointment, gave a clear explanation of the problem (leaking toilet). Obliging, good natured & helpful.
Colm, London Posted on 16/09/2016 , work completed 16/09/2016
Really helpful and thorough
Customer Service
Quality
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Really thorough and explained whole process to me well so I knew exactly what was happening. Did a great job, will be using again for any other problems.
Jennifer, London Posted on 15/09/2016 , work completed 15/09/2016
Prompt, reliable & professional
Customer Service
Quality
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Prompt to arrive and replied quickly to enquires. Confirmed arrival time. Was pleasant, helpful, worked hard and gave good advice. I would highly recommend Monument Plumbing Services.
Sally, London Posted on 14/09/2016 , work completed 14/09/2016
Prompt and efficient
Customer Service
Quality
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I am the administrator of a church in Islington I have used Kevin for a number of jobs in the parish and surrounding properties. He is always professional, reliable, efficient and honest about any work he undertakes. I have used him for work around my home and recommended him to other parishes, friends and family. Highly recommended!!!
Anncharles66 Posted on 23/08/2016 , work completed 23/08/2016
Good work
Customer Service
Quality
Value
Kevin fitted a new kitchen tap. Prompt and efficient and good price. Also gave me some good tips about which tap would be best for the low hot water pressure. Friendly and helpful. Adam, London. 09/08/16
Adam, London Posted on 10/08/2016 , work completed 10/08/2016
Very reliable - good work
Customer Service
Quality
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Have used them for a number of years. Always been very reliable, reasonably priced and the work has been consistently good. Would recommend
AilsaF Posted on 03/08/2016 , work completed 03/08/2016
Used them for 5 years
Customer Service
Quality
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Used them for 5 years and had no problems, would recommend them to anyone
Andrew, Essex Posted on 06/07/2016 , work completed 06/07/2016
Always happy with the work!
Customer Service
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I have used Kevin for plumbing services since 2014. He does general plumbing, boiler servicing, has fixed a broken toilet, and fixed drainage issues on my washing machine. Having dealt with various plumbers since moving to London 10 years ago, I feel Kevin at Monument plumbing has stood head and shoulders above the rest. Friendly and efficient, I trust him to do whatever needs doing in good time and without undertaking unnecessary extras that so many people try to fleece you with! I have recommended him to all my friends.
Katherine, London Posted on 22/06/2016 , work completed 22/06/2016
Very happy with the work!
Customer Service
Quality
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When speaking to Kevin he told me a time and date and how much the job would cost. He lived up to all three! His work was neat, clean and tidy and i will certianly be using him again!
Simon, London Posted on 30/05/2016 , work completed 30/05/2016
Good, friendly and efficient service.
Customer Service
Quality
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Had a leaking toilet flush pipe repaired, in a built in unit. Had a slight problem which needed minor repairs but this was dealt with extremely well. Would definitely recommend!
Terry, London Posted on 21/05/2016 , work completed 21/05/2016
Very trustworthy and honest trader
Customer Service
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I've been using Kevin for two years, he is the best and most reliable plumber in London. His prices are very reasonable, he is very honest and trusting as a person. He sorted out a leak for me recently and is very professional. I absolutely recommend him.
Which? Trusted Traders Consumer Posted on 02/05/2016 , work completed 02/05/2016
Always happy to use Monument
Customer Service
Quality
Value
They sourced the original problem with no issue and were able to replace our emersion heater and change our taps (which is more difficult than it sounds due to the location of them!) We were very pleased with the result
Which? Trusted Traders Consumer Posted on 15/04/2016 , work completed 15/04/2016