Monument Plumbing Services Ltd

Disappointing. Called to arrange a boiler service. Was told to send my details via text message, and he would get back to me. I did this straight away. Got no reply. Tried again a week later - got no reply. It's fine if you don't want the job - it's frustrating and a waste of time if you handle things this way.

I had a kitchen sink that was draining very slowly for a couple of weeks and then stopped draining all together. I called Kevin late afternoon, I left a message and he got back to me straightaway. He was able to come and deal with the issue the next day and fixed everything quickly, without fuss and at a very reasonable rate. I'd happily use Kevin for any other plumbing work in the future. Great service, reliable and efficient.

Kevin was excellent to deal with, he promptly responded to my initial enquiry. He arrived to do the work when he said he would having called before hand to give time of arrival. He repaired the leaking sink quickly and efficiently and gave further advice on other works required. A thoroughly professional service, someone that I would not hestitate to use again and happily recommend to others

I noticed water on the kitchen floor at 8.00pm, found Kevin’s reviews and rating on Trusted Traders, and was able to talk to him about the leak before he closed at 9.00pm. He was knowledgeable, and very helpful. By 12.00 noon the next morning he had done the job - replacing the washing machine hose. His bill was also very reasonable. Thank you, Kevin.

I booked Kevin to replace a shower pump in our shower room, he arrived on the appointed date and time slot and I arranged parking. (Camden is a major headache for parking) He was very knowledgeable on the engineering works of the water system in our building and resolved all the surprises that arose whilst replacing the pump. He is very thorough and doesn't stop working until the job is done to perfection. I pre-ordered the pump however there were parts needed to complete the job, Kevin walked to and from a local shop to get those. Whilst he was working on the pump, our replacement shower head was delivered, Kevin kindly offered to swap out the old one for me. Brilliant service and expertise.

After being badly let down (ripped off) twice I found Kevin on Trusted Trader to (finally) fix a toilet in my London property. He came out within days and fixed it within time and budget agreed. He has since been back twice for two other plumbing Jobs. A real diamond of a guy - highly recommended

Had my bathroom basin taps renewed by Kevin, very quick service and excellent job done. Kevin was very friendly and helpful and also very reasonable. What more could you ask?

We've used Monument Plumbing Services (Kevin) for 4 years now and have always had great service. He always manages to fix any problems in a quick timeframe and we have always found him to be great value. I would definitely recommend!

After a few bad experiences on Yell, it was fantastic to have found Kevin’s plumbing services, whose number I will now prize in my phone book for anybody who asks me for a plumber recommendation. Kevin returned my call, took the time on the phone to evalauate the jobs I needed doing, making some recommendations about what I could do myself if I wanted to save money. He helped me install some fiddly taps when the old ones had rusted in. He also cleared a blockage from my sink, both solved with great results. He attended promotly, shared tones of tips and charged a very competitive price that I thought was great value. He is also a really nice guy. Thoroughly recommend if Kevin.

Kevin was a star giving me all the advice I need to source a tap that fits my odd-sized shower tap, which is not industry standard, rather than force a job onto me. No doubt I'll call him again!

I would recommend Kevin Wilson should you need a good plumber. I used Kevin for the first time yesterday and am very pleased with the service he delivers. Kevin returns calls, listens to your issue and suggests the best way to address the issue and deliver the best result. He is punctual, works hard and very easy to get along with. In short, he responds quickly and gets the job done well.

Kevin responded promptly and came on the day to fix a leak from the water supply to the washing machine. The repair was done quickly and efficiently. Kevin has done a number of other jobs for me in the past and has always been efficient and knowledgeable. I am glad to have found him, and will use his services again.

This was my first time using Monument and was swayed by the reviews I read in this forum. I'm glad I did. Kevin was punctual and great to work with. He presented me with options and was happy to comply with my decisions. Some parts needed to be sourced from my neighbourhood Leyland SDM, and there was little if any markup on those. Only charged for time present, no call-out - genuinely pleased with the work done and the invoice total.

Kevin is punctual, straightforward, well-organised and hard-working. He explains the problem and then solves it. In addition, he is also an extremely good value. I truly can't recommend him highly enough.

Cannot recommend Kevin highly enough!! Honest, professional and very thorough in his work, Kevin spotted something that a previous engineer missed which had potential health and safety implications. Huge thank you

I was having a problem with my Thermal Store boiler and contacted Kevin who asked for pictures and rang me back with great free advice. He was frank and clear and earned my trust in that one call. Good to know there are decent traders around.

I’ve used monument plumbing for lots of different jobs during the past few years - they always respond quickly, give an accurate quote and complete the work to a very good standard. Highly recommended

Kevin is very professional and reliable and provided an excellent service. He is very easy to get along with and I would not hesitate to recommend him. David, Islington

Kevin's come around a couple of times to do gas safety certificate evaluations on my flat and both times he's been prompt, extremely thorough and good value. Very professional & friendly too.

Kevin is a a top class professional and incredibly personable and friendly. Cost effective, fast and efficient worker who helped us out with a boiler issuer and always willing to share his knowledge. Have recommended to friends and family. Top class service.

Kevin was wonderful! Fixing our leaking bath tap turned out to be really tricky, it was an old tap and impossible to unscrew. Kevin took lots of trouble, finally sawing through the old tap. he fixed it perfectly. It was a really tricky job. He was very pleasant and helpful and charged very reasonably. Highly recommended.

I required a plumber to install a dishwasher, this requiring alterations to existing pipework and drainage as no previous machine had been fitted. Photos were sent to the Plumber (Kevin) to help explain the situation. Kevin initially telephoned to clarify my requirements. On arrival, Kevin confirmed the time he was starting so as to be upfront about the charges per hour. Kevin was extremely efficient and worked solidly throughout his time in my home. He arrived with the correct required parts in hand. When faced with an unexpected difficulty with gaining access to the piping behind a cupboard, he efficiently and neatly resolved the problem as had the tools required in-hand. The whole job took an hour, this including tidying up after himself. He was courteous and professional throughout. I do not normally write reviews but felt compelled to give feedback here as it sadly seems rare these days to get an excellent, professional, and honest tradesperson.

Kevin is terrific. On the two occasions I have used his services—once for a leaking radiator, once for boiler issues—he was punctual, professional and diligent. Moreover, his prices are totally reasonable. I would recommend him to anyone.

Kevin came to the rescue when I was let down by a previous plumber. I had a stuck thermostatic radiator valve - in the first instance he advised me to try with just changing the top half of the valve, as if it were the expanding capsule in the valve that was the problem, this would be the cheapest and easiest way to fix it. Sadly, it turned out to be more serious, but Kevin was able to deal with my crud-filled 1980s heating system and drain the radiators in order to change the valve completely. He kept up good communication while on the job and his price was very reasonable. I wouldn't hesitate to recommend him!

Kevin has done a couple of jobs for me, the first was a sorting out a fairly straight forward leak in the kitchen, the second was more tricky as my boiler's condensate drainpipe was leaking. For that second job, even though he was on his way home after 6pm, Kevin still kindly came to fix it. He also kindly agreed to go and buy the pipe needed for the replacement. He did a great job and I'm very happy with his work. Would definitely use Kevin again - recommended.

I run a care business in Kensington and have used Kevin on several occasions. The first work he did for us was fixing a botch job undertaken by another plumber. He is extremely reliable, does high quality work and is always honest with timescales etc. His rates are also extremely competitive. I've actually had to call him again today for a major boiler problem and he's put us in touch with an associate he recommends.. Excellent service.

I am the administrator of a church in Islington I have used Kevin for a number of jobs in the parish and surrounding properties. He is always professional, reliable, efficient and honest about any work he undertakes. I have used him for work around my home and recommended him to other parishes, friends and family. Highly recommended!!!

Kevin fitted a new kitchen tap. Prompt and efficient and good price. Also gave me some good tips about which tap would be best for the low hot water pressure. Friendly and helpful. Adam, London. 09/08/16

Have used them for a number of years. Always been very reliable, reasonably priced and the work has been consistently good. Would recommend